7 Posti di lavoro per Bulgari Hotels & Resorts in Italia

Please note this job posting is made on behalf of TUI Hotels & Resorts. However, FP GROUP S.R.L. will be the employer of record for this position. While TUI is involved in the recruitment process, all employment contracts, payroll, and employment-related responsibilities will be managed by FP GROUP S.R.L. By applying for this position, you acknowledge and agree that your employment relationship at this time will be with FP GROUP S.R.L. and not with TUI Hotels & Resorts or any TUI Group entity.

This property is currently under a TUI franchised agreement, with a signed transition to a TUI BLUE management contract in early 2027.

Hotel: TUI SUNEO La Conchiglia, Capo Vaticano, Ricadi, Calabria, 89865 Italy

Applications will close at 23:59 Sunday 2nd November. Anticipated start date January - February 2026

Join as Operations Manager (with the planned scope to transition into Hotel General Manager) where you will be responsible for overseeing the day-to-day operations of the hotel, and ensure exceptional guest experience and the efficient functioning across all departments. You will work closely with the department heads in Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational areas as well as TUI Head Office to maintain high service standards, optimize revenue, and uphold brand values.

• Permanent contract with attractive salary and benefits as standard
• Full maintenance package including accommodation, relocation travel costs, food & drink, laundry etc.
• Company pension/social security provided
• Company car /allowance provided
• Exceptional approach to learning with digital, onsite and other TUI Hotel property visits.
• Shape and grow your career at TUI Hotels with global career development opportunities.

• Lead and manage all daily hotel operations, ensuring excellence in guest service and staff/product performance.
• Tasked to support the setting and implementation of operational budget and hotel business plan together with the hotel owner and TUI Group Hotels & Resorts, implementing recommendations for revenue improvements to enhance the assets of the hotel and ensure brand loyalty.
• Ensures that TUI product quality and service standards are met in all areas.
• Coordinate across departments to guarantee smooth operations and consistent service delivery.
• Implement and monitor SOPs to maintain efficiency and compliance with safety and hygiene standards as per the TUI hotel brand guidelines.
• Supports in resolve guest complaints promptly and professionally, enhancing guest satisfaction.
• Monitor and analyze performance metrics to identify areas for improvement.
• Ensure compliance with local laws, health & safety regulations, and company policies. Reporting during the transition year to the owner and coordinating the refurbishment and rebranding with the TUI corporate office.

• Proven experience in hotel operations/general management or similar hospitality management role, preferably within a fast‑paced hotel environment.
• Previous experience in new hotel openings and/or major refurbishments, with a proven ability to set up operations, recruit and train teams, and launch successfully.
• Strong leadership and interpersonal skills with the ability to manage cross‑functional teams and corporate stakeholders.
• Able to inspire confidence and influence change.
• Strong financial and commercial acumen.
• In‑depth understanding of hotel management systems and operational processes.
• Excellent problem‑solving abilities and customer service orientation.
• Strong organizational and communication skills.
• Flexible and adaptable with the ability to work under pressure.
• Strong written and verbal English is required for this role. Local and additional languages are highly advantageous.

TUI Group is the world’s number one integrated tourism business. TUI Hotels & Resorts comprises over 400 hotel properties with 12 core brands that cover all areas of the leisure hotel market from price‑conscious to luxury brands.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Hotel Operations Manager Opportunity

A prestigious luxury hotel in Florence is seeking an experienced Hotel Operations Manager to lead their front office team.

About the Role:

• Oversee daily front office operations and ensure seamless guest experiences.
• Mentor and train staff to meet Forbes standards, focusing on reception, cashiering, and concierge services.
• In absence of senior manager, lead daily briefings, review booking schedules, and implement effective solutions.
• Collaborate with all departments to ensure guest requests are promptly addressed and resolved.
• Develop strategies to anticipate and exceed guest expectations.
• Welcome guests, manage room assignments, and provide exceptional customer service.
• Manage cash handling accurately and efficiently.
• Supervise guest correspondence, both incoming and outgoing.

Requirements:

• At least 3 years of experience in a similar role or as a Front Office Supervisor in luxury hotels.
• Full proficiency in English and one additional European language.
• Deep knowledge of front office operations, including technology and software systems.
• Familiarity with hotel management practices and procedures.
• Education in hospitality or a related field, such as business administration.
• Proven problem-solving and multitasking skills, ability to work well under pressure.
• Strong leadership and interpersonal skills.

3 days ago Be among the first 25 applicants

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Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartments in the heart of Europe’s most vibrant neighbourhoods.
We’re not just transforming the guest experience—we’re revolutionizing the hospitality industry from the inside out. Our cutting-edge technology streamlines operations, delivering unparalleled value with no hidden fees—just real, quality experiences.
At Numa, we believe that travel should be curious and authentic, and we bring those same values to our work culture. As part of our team, you’ll experience a dynamic and supportive environment where creativity thrives, and your contributions make a real impact. We’re committed to fostering a diverse, inclusive, and equitable workplace where every voice is valued, and different perspectives fuel our innovation.

ABOUT NUMA

Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartments in the heart of Europe’s most vibrant neighbourhoods.
We’re not just transforming the guest experience—we’re revolutionizing the hospitality industry from the inside out. Our cutting-edge technology streamlines operations, delivering unparalleled value with no hidden fees—just real, quality experiences.
At Numa, we believe that travel should be curious and authentic, and we bring those same values to our work culture. As part of our team, you’ll experience a dynamic and supportive environment where creativity thrives, and your contributions make a real impact. We’re committed to fostering a diverse, inclusive, and equitable workplace where every voice is valued, and different perspectives fuel our innovation.

Your Mission

We are looking for a motivated hospitality enthusiast to join our Operations Team in Rome. Reporting to our Hotel Operations Manager, you will work behind the scenes to ensure that guests experience the best service possible. You will be responsible for the day-to-day management of our properties in Rome.

In this role, you will:

• Conduct routine inspections of the rooms to ensure they are clean and fully stocked, and take immediate actions to correct any deficiencies


• Collaborate with our Guest Experience team to track and address any complaints from guests


• Supervise the overall activities of our housekeeping staff to maintain high standards of cleanliness


• Keep an eye on inventory levels so as to coordinate the delivery process of our external suppliers


• Remain in close contact with our building maintenance staff to coordinate the fixing of any technical issues that may occur


• Have an overview of all things happening at the property and trouble-shoot any issues arising while keeping a cool head


• Have a unique opportunity to assist us with the pre & post opening of any new hospitality units as the need arises
  
  

ABOUT YOU

We encourage you to apply even if you don't think you meet all of the below criteria. We care most that you are excited about the role and our mission, and are willing to learn. Ideally, you have:

• English and Italian fluency


• Previous experience in the hospitality industry (preferably from a housekeeping, front office, guest relations, or hotel operations-related background)


• Structured approach and high ownership


• Eye for detail and ability to take responsibility


• Engaging personality and team spirit


• Hands-on mentality


• Ability to multitask and keep an overview in a fast-paced work environment

• Empower your career: Thrive in a fast-paced, collaborative environment where your ideas help shape our future. Enjoy opportunities for professional growth and build a fulfilling career path.


• Experience our brand: Immerse yourself in the Numa lifestyle with a complimentary stay. Share the love with friends and family through exclusive discounts on our stylish apartments. Connect with a global community of colleagues at our inspiring team-building events.

Numa values the diversity of the people it hires and serves. Diversity at our company means fostering a workplace in which individual differences are recognised, appreciated, respected and responded to in ways that fully develop and utilise each person’s talents and strengths. We therefore welcome applications from people of all races, ethnicities, disability statuses, ages, religions, gender identities, and sexual orientations.

For more information on the processing of your personal data, please see our Privacy Notice.

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Technology, Information and Internet

Referrals increase your chances of interviewing at Numa by 2x

Greater Rome Metropolitan Area 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Hotel Operations Manager (m/f/d) - New Opening role at Ruby.

• Lead your team on eye level, fostering both professional and personal development through coaching and regular feedback sessions, while creating a positive team atmosphere as a role model
• Ensure effective duty and holiday schedules as well as smooth work processes; think “out of the box” and critically question existing processes
• Take charge of daily operations, roll up your sleeves, actively join in, lead briefings, and demonstrate what exceptional service truly means
• Live the Ruby Spirit and ensure execution of internal styles and quality standards
• Support the Hotel Manager in recruiting the best talents and build a strong team
• Handle monthly closings, inventories, invoice control, payroll preparations, and regular orders for F&B and operating supplies (SOE)
• Ensure order and compliance with HACCP, occupational safety, fire protection, and other legal regulations
• Monitor guest feedback, concerns or complaints and respond with creative and charming solutions to ensure guests feel at home and want to revisit

• Completed professional training in the hotel industry and/or a degree in hospitality or business administration
• Experience in an operational leadership role or similar position in lifestyle hospitality or gastronomy
• Good knowledge of POS, PMS, and business management
• A motivating and charismatic leader; authentic and loyal, both a team lead and team player
• A warm and welcoming personality with strong communication skills
• A knack for charming guests with a hands-on mentality
• Fluent in Italian and English

• Ruby personality: bring your style, smile and ideas to work
• Better together – team events and a collaborative culture
• F&B privileges and staff benefits (e.g., Ruby F&B-Credit)
• Mobility allowance; potential for additional cash through talent scouting, positive reviews and a bonus agreement
• Training, coaching, and mentoring to grow with Ruby
• Lean Luxury culture: innovative, paperless, cashless, and more

We believe that you can love who you want to, can choose your pronouns, and should be proud of your heritage and culture. You don’t have to justify your religion or world view. You are good, just as you are, and make our team and Ruby’s diversity unique.

We can’t deal with isms. Racism, sexism, heterosexism, antisemitism, and similar isms are not tolerated here.

If you want to know what to expect, listen to Ang from our cluster in London. Get to know our People & Culture Team. Any questions about our pitch? Contact or .

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Hospitality

Hotel Operations Manager (m/f/d) - New Opening - Ruby Hotels

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine, you think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music and the heartbeat of our Ruby Giulia.

Ciao Ragazz* from Rome with love. In an increasingly digital lifestyle, where you don't know who is listening and why, our Ruby Giulia with her 164 rooms will whisk you away to a 1970s vintage spy thriller. Her glamorous roof terrace is the perfect hideout from the digital world, where you can simply enjoy yourself. Located on the Via nazionale, she's between the main station and the Form Romana, Rome's ancient heart. Shops, cafés, the major sights and Rome's beautiful historic city centre are all within walking distance.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story. Trust us, you won't get bored, as you:

• lead your team on eye level, fostering both professional and personal development through coaching and regular feedback sessions, while creating a positive team atmosphere as a role model
• ensure effective duty and holiday schedules as well as smooth work processes, like to think “out of the box” and critically questioning existing processes
• take charge of daily operations, roll up your sleeves and actively join in, lead briefings, and demonstrate what exceptional service truly means
• live the Ruby Spirit and take care of the execution of our internal styles and quality standards
• support your Hotel Manager in recruiting the best talents and thus build a strong team
• handle monthly closings, inventories, invoice control, payroll preparations, and regular orders for F&B and operating supplies (SOE)
• ensure that everything is in order and monitor compliance with HACCP, occupational safety, fire protection, other legal regulations
• ensure that our guests feel completely at home and are willing to revisit by collecting, analysing and responding to guest feedback, concerns or complaints and finding creative and charming solutions

We've been waiting for you, since you have/are:

• completed professional training in the hotel industry and/or hold a degree in hospitality or business administration
• experience in an operational leadership role or a similar position in lifestyle hospitality or gastronomy
• good knowledge of POS, PMS, and business management
• a motivating and charismatic leader and with your authentic and loyal nature both team lead and team player
• a warm and welcoming personality and your communication skills allow you to shine in every interaction
• a knack for charming guests, with a hands-on mentality to match
• fluent in Italian and English

What's in for you? That's how we groove:

• your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?
• better together – at work, during team events or just because it's Monday ‰
• sip, snack, repeat - with your Ruby F&B-Credit
• no more excuses – we support your sports program
• LEGEN.wait for it.DARY staff rates - for you and your travel buddy
• no matter how you get to work – a mobility allowance comes on top
• take it to the next level – secure yourself some extra cash through talent scouting, positive reviews and an individual bonus agreement
• level up your game – trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does
• innovation is part of our DNA – Lean Luxury, paperless, cashless, – you name it

Diversity, Equity & Inclusion: We believe that you can love whoever you want to, you should decide for yourself whether and with which pronouns you would like to be addressed, you can be proud of your heritage and culture, you don't have to justify your religion or world view, you are good, just as you are and make our team and Ruby's diversity unique.

• you can love whoever you want to
• you should decide for yourself whether and with which pronouns you would like to be addressed
• you can be proud of your heritage and culture
• you don't have to justify your religion or world view
• you are good, just as you are and make our team and Ruby's diversity unique

We can't deal with: isms. Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.

Hosco

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world ? That your workplace should be a place with personality and soul , where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music and the heartbeat of our Ruby Giulia .

Ciao Ragazz* from Rome with love. In an increasingly digital lifestyle, where you don't know who is listening and why, our Ruby Giulia with her 164 rooms will whisk you away to a 1970s vintage spy thriller. Her glamorous roof terrace is the perfect hideout from the digital world, where you can simply enjoy yourself. Located on the ?Via nazionale? she's between the main station and the ?Form Romana?, Rome's ancient heart. Shops, cafés, the major sights and Rome's beautiful historic city centre are all within walking distance.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations  and many more projects under construction. We break new ground  with our Lean Luxury philosophy , creating a contemporary and affordable form of luxury.

Join us and make it your own story

Trust us, you won't get bored, as you: 

• lead your team on eye level, fostering both professional and personal development through coaching and regular feedback sessions, while creating a positive team atmosphere as a role model 
• ensure effective duty and holiday schedules as well as smooth work processes, like to think ?out of the box' and critically questioning existing processes
• take charge of daily operations, roll up your sleeves and actively join in, lead briefings, and demonstrate what exceptional service truly means
• live the Ruby Spirit and take care of the execution of our internal styles and quality standards
• support your Hotel Manager in recruiting the best talents and thus build a strong team
• handle monthly closings, inventories, invoice control, payroll preparations, and regular orders for F&B and operating supplies (SOE)
• ensure that everything is in order and monitor compliance with HACCP, occupational safety, fire protection, other legal regulations
• ensure that our guests feel completely at home and are willing to revisit by collecting, analysing and responding to guest feedback, concerns or complaints and finding creative and charming solutions

We've been waiting for you, since you have/are:

• completed professional training in the hotel industry and/or hold a degree in hospitality or business administration
• experience in an operational leadership role or a similar position in lifestyle hospitality or gastronomy
• good knowledge of POS, PMS, and business management
• a motivating and charismatic leader and with your authentic and loyal nature both team lead and team player
• a warm and welcoming personality and your communication skills allow you to shine in every interaction
• a knack for charming guests, with a hands-on mentality to match
• fluent in Italian and English
  

What's in for you? That's how we groove:

• your style, your smile, your ideas ? bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?
• better together ? at work, during team events or just because it's Monday ?

• sip, snack, repeat - with your Ruby F&B-Credit
• no more excuses ? we support your sports program
• LEGEN.wait for it.DARY staff rates - for you and your travel buddy

• no matter how you get to work ? a mobility allowance comes on top
• take it to the next level ? secure yourself some extra cash through talent scouting, positive reviews and an individual bonus agreement

• level up your game ? trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does
• innovation is part of our DNA ? Lean Luxury, paperless, cashless, ? you name it
  
  

Where have you been so long?

Whether you're a social butterfly  with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic  - there's a place for you at Ruby. We're always looking for friendly faces  and passionate team players . 

Not perfect CVs, but great personalities , who'll help us create hotels and workspaces with character and soul . So, whatever makes you tick, join us and start your Ruby story.

Diversity, Equity & Inclusion

We believe that.
.you can love whoever you want to
.you should decide for yourself whether and with which pronouns you would like to be addressed
.you can be proud of your heritage and culture
.you don't have to justify your religion or world view
.you are good, just as you are and make our team and Ruby's diversity unique

We can't deal with: isms
Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.

If you want to know what to expect, listen to Ang from our Cluster in London . You can find even more Ruby Stories  here:

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Settore: Hotel/Turismo

Ruolo: Ristorazione/Hotellerie