274 Posti di lavoro per Information Technology Infrastructure Library in Italia

Palazzo Ducale – Fondazione per la Cultura ricerca un/una Addetto/a IT

Genova | contratto a tempo determinato, 12 mesi (CCNL Commercio – 3° livello)

Palazzo Ducale, cuore culturale di Genova, cerca una nuova risorsa per l’area Information Technology, a supporto della gestione dei sistemi tecnologici e digitali e delle attività di innovazione dell’Ente.

La persona selezionata si occuperà di manutenzione e sviluppo dei sistemi informatici, gestione sito web e supporto tecnico agli utenti interni, contribuendo all’innovazione digitale dell’ente.

• Conoscenza e utilizzo di WordPress, HTML e CSS.
• Competenze di rete (switch, router, cablaggio e configurazione di base).
• Buona conoscenza di sistemi Windows e Windows Server con gestione Active Directory.
• Conoscenza base di Linux.
• Capacità di problem solving su PC, periferiche e software di uso comune.
• Gestione e implementazione di database (strutturazione, query, manutenzione).
• Conoscenza di almeno un linguaggio di programmazione.

• Conoscenza e gestione di Salesforce CRM.
• Competenze in SEO, Google Analytics, Google Tag Manager e strumenti di tracciamento digitale.
• Capacità di implementare criteri di accessibilità digitale su siti web e documenti (in particolare PDF).
• Conoscenze di marketing digitale (e-mail marketing, campagne online, social media advertising).

• Capacità di lavorare in team.
• Orientamento al risultato e attenzione al dettaglio.
• Attitudine all’aggiornamento continuo sulle tecnologie digitali.

• Attestati di formazione in materia di sicurezza sul lavoro (D.Lgs. 81/2008).

Si richiedono elasticità oraria e un curriculum dettagliato.

L’incarico sarà a tempo pieno e determinato per 12 mesi (CCNL Commercio – 3 livello).

Sede di lavoro: Palazzo Ducale, Genova

Scadenza candidature: 12 ottobre 2025, ore 22:00

Per candidarti invia il CV aggiornato a indicando nell’oggetto “Ricerca Servizio Information Technology” entro il 12 ottobre h.22.

INFORMATIVA: Ai sensi della vigente normativa (Regolamento Ue 679/2016), si informano i candidati che il trattamento dei dati personali da essi forniti per partecipare alla ricerca di personale è finalizzato all’espletamento della ricerca stessa presso la Fondazione con utilizzo di procedure anche informatizzate, nei modi e nei limiti necessari per perseguire tale finalità.

Overview

IT HELP DESK | SQL & MICROSOFT | PIEDMONT & REMOTE | SHIFT-BASED | €30–33K + BENEFITS

IT Technician – Help Desk Support (Hybrid after 6 Months)

We are seeking a proactive IT Technician to join the Software Help Desk team of a leading industrial and operational company. This organisation is renowned for delivering innovative, technology-driven solutions to clients across multiple industries, including automotive, retail, and manufacturing.

• Provide 1st level support for help desk software (typically 2nd level in the market).
• Manage and resolve support tickets, ensuring all actions comply with SLAs.
• Perform technical troubleshooting on SQL, Microsoft systems, and full-stack environments.
• Analyse reported issues to identify root causes and propose solutions.
• Collaborate with team members and escalate complex issues appropriately.
• Maintain accurate ticket documentation in the company CRM.
• Participate in infrastructure implementations and support onboarding processes.

We are seeking professionals with strong knowledge and skills in:

• IT infrastructure and full-stack environments
• SQL and relational databases
• Microsoft systems and collaboration platforms (SharePoint, Microsoft 365, etc.)
• Network protocols (TCP/IP), basic networking, and VPN
• Problem-solving and analytical skills
• Effective communication and teamwork

• Salary: €0k–33k, plus additional earnings from shift work and overtime (€4 potential).
• Extra benefits: per year in services such as travel, fuel, gift cards, or restaurant tickets.
• Initial training and onboarding in Piedmont are critical for the first 6 months.
• Opportunity to work in a positive team climate with a focus on continuous learning and problem-solving.

• Solution-oriented, able to identify and fix issues independently.
• Flexible and able to work shifts, including evenings and nights.
• Strong commitment to delivering excellent service and respecting SLAs.

• Shift work: 8:30–18:00 , with availability to cover 14:00–22:00 or 18:00–02:00 as needed.
• 5 days a week onsite in Piedmont for the first 6 months during onboarding and team integration.
• After 6 months, 1 day per week remote working is available.

• 2–3 interviews, completed within 2 weeks.
• Onboarding and integration into the team during the first 6 months are highly prioritised.

Please contact to learn more about this amazing opportunity!

Overview

Join to apply for the Information Technology- Neolaureati role at ICONSULTING

Siamo una Data Driven Transformation & Consulting Company specializzata nel gestire e trasformare il più importante asset del mercato odierno: I Dati. Con oltre 20 anni di esperienza e 500 dipendenti distribuiti in 4 sedi (Bologna HQ, Milano, Roma e Napoli) supportiamo l’evoluzione di grandi gruppi italiani operanti in tutti i principali settori. Il portfolio progetti spazia da servizi di Advisory a implementazione con design e realizzazione di soluzioni di Business Analytics, Big Data Platform & Artificial Intelligence.

Posizione: siamo alla ricerca di neolaureati in ambito informatico, ingegneristico informatico e STEM per il ruolo di Data Engineer .

Entrando a far parte della nostra squadra, avrai l'opportunità di lavorare a stretto contatto con un team di esperti su progetti innovativi e tecnicamente avanzati nell'ambito dati, con l’obiettivo di aiutare i clienti a sviluppare le loro strategie IT. All'ingresso in Azienda riceverai un onboarding training di due settimane e sarai supportato da un tutor dedicato che ti guiderà nell'apprendimento delle principali tecnologie di mercato e ti aiuterà a sviluppare le competenze necessarie.

• Laurea Magistrale in Ingegneria Informatica, Informatica, materie STEM (con focus sui dati)
• Esperienza pratica con database relazionali e competenza nell'utilizzo di SQL
• Conoscenza base dei linguaggi Python e Java
• Preferibile familiarità con strumenti di Data Visualization come Tableau, Power BI o Qlik
• Padronanza del pacchetto Office
• Fluenza della ligna italiana e buona conoscenza della lingua inglese
• Attitudine all'analisi logico-matematica
• Curiosità, voglia di imparare, proattività e interesse per i principali trend tecnologici del momento

Ai candidati selezionati verrà offerto un percorso di sviluppo di carriera e crescita strutturato per obiettivi, con processi formativi sia in ambito tech sia in ambito soft skills. Nel pacchetto retributivo sono inclusi assicurazione medica integrativa, buoni pasto, convenzioni dipendenti usufruibili su tutto il territorio nazionale, dotazioni per lo smart working, welfare e accesso a supporto psicologico gratuito.

L'azienda ha sedi nelle geografie di Bologna (Casalecchio di Reno), Milano, Roma e Napoli. È previsto smart working con disponibilità alla presenza in sede.

IT HELP DESK | SQL & MICROSOFT | PIEDMONT & REMOTE | SHIFT-BASED | €30–33K + BENEFITS

IT Technician – Help Desk Support (Hybrid after 6 Months)

We are seeking a proactive IT Technician to join the Software Help Desk team of a leading industrial and operational company. This organisation is renowned for delivering innovative, technology-driven solutions to clients across multiple industries, including automotive, retail, and manufacturing.

Key Responsibilities:

• Provide 1st level support for help desk software (typically 2nd level in the market).
• Manage and resolve support tickets, ensuring all actions comply with SLAs.
• Perform technical troubleshooting on SQL, Microsoft systems, and full-stack environments.
• Analyse reported issues to identify root causes and propose solutions.
• Collaborate with team members and escalate complex issues appropriately.
• Maintain accurate ticket documentation in the company CRM.
• Participate in infrastructure implementations and support onboarding processes.

Requirements:

We are seeking professionals with strong knowledge and skills in:

• IT infrastructure and full-stack environments
• SQL and relational databases
• Microsoft systems and collaboration platforms (SharePoint, Microsoft 365, etc.)
• Network protocols (TCP/IP), basic networking, and VPN
• Problem-solving and analytical skills
• Effective communication and teamwork

Additional Details & Benefits:

• Salary: €0k–33k, plus additional earnings from shift work and overtime (€4 potential).
• Extra benefits: per year in services such as travel, fuel, gift cards, or restaurant tickets.
• Initial training and onboarding in Piedmont are critical for the first 6 months.
• Opportunity to work in a positive team climate with a focus on continuous learning and problem-solving.

Ideal Candidate:

• Solution-oriented, able to identify and fix issues independently.
• Flexible and able to work shifts, including evenings and nights.
• Strong commitment to delivering excellent service and respecting SLAs.

Working Schedule:

• Shift work: 8:30–18:00 , with availability to cover 14:00–22:00 or 18:00–02:00 as needed.
• 5 days a week onsite in Piedmont for the first 6 months during onboarding and team integration.
• After 6 months, 1 day per week remote working is available.

Interview Process:

• 2–3 interviews, completed within 2 weeks.
• Onboarding and integration into the team during the first 6 months are highly prioritised.

Please contact to learn more about this amazing opportunity!

IT HELP DESK | SQL & MICROSOFT | PIEDMONT & REMOTE | SHIFT-BASED | €30–33K + BENEFITS

IT Technician – Help Desk Support (Hybrid after 6 Months)

We are seeking a proactive IT Technician to join the Software Help Desk team of a leading industrial and operational company. This organisation is renowned for delivering innovative, technology-driven solutions to clients across multiple industries, including automotive, retail, and manufacturing.

Key Responsibilities:

• Provide 1st level support for help desk software (typically 2nd level in the market).
• Manage and resolve support tickets, ensuring all actions comply with SLAs.
• Perform technical troubleshooting on SQL, Microsoft systems, and full-stack environments.
• Analyse reported issues to identify root causes and propose solutions.
• Collaborate with team members and escalate complex issues appropriately.
• Maintain accurate ticket documentation in the company CRM.
• Participate in infrastructure implementations and support onboarding processes.

Requirements:

We are seeking professionals with strong knowledge and skills in:

• IT infrastructure and full-stack environments
• SQL and relational databases
• Microsoft systems and collaboration platforms (SharePoint, Microsoft 365, etc.)
• Network protocols (TCP/IP), basic networking, and VPN
• Problem-solving and analytical skills
• Effective communication and teamwork

Additional Details & Benefits:

• Salary: €0k–33k, plus additional earnings from shift work and overtime (€4 potential).
• Extra benefits: per year in services such as travel, fuel, gift cards, or restaurant tickets.
• Initial training and onboarding in Piedmont are critical for the first 6 months.
• Opportunity to work in a positive team climate with a focus on continuous learning and problem-solving.

Ideal Candidate:

• Solution-oriented, able to identify and fix issues independently.
• Flexible and able to work shifts, including evenings and nights.
• Strong commitment to delivering excellent service and respecting SLAs.

Working Schedule:

• Shift work: 8:30–18:00 , with availability to cover 14:00–22:00 or 18:00–02:00 as needed.
• 5 days a week onsite in Piedmont for the first 6 months during onboarding and team integration.
• After 6 months, 1 day per week remote working is available.

Interview Process:

• 2–3 interviews, completed within 2 weeks.
• Onboarding and integration into the team during the first 6 months are highly prioritised.

Please contact to learn more about this amazing opportunity!

Key Responsibilities:

• Provide first-level technical support to users via phone, email, remote tools, or in person.
• Troubleshoot and resolve hardware, software, and peripheral issues on desktops, laptops, and mobile devices.
• Install, configure, and maintain computer systems, applications, and software updates.
• Set up and support user accounts, permissions, and passwords using Active Directory.
• Respond to support tickets and document solutions in the helpdesk/ticketing system.
• Perform routine maintenance, backups, and system monitoring.
• Support network connectivity issues, including Wi-Fi, VPN, and LAN troubleshooting.
• Assist in onboarding and offboarding of employees, including hardware provisioning.
• Collaborate with other IT team members for escalated issues or project work.
• Maintain inventory of IT assets and equipment.
• Ensure compliance with security and data protection policies.

Required Qualifications:

• Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 1–3 years of experience in desktop or IT support role.
• Strong knowledge of Windows and/or macOS environments.
• Familiarity with Active Directory, Office 365, and remote support tools (e.g., TeamViewer, AnyDesk).
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
• Experience with helpdesk or ticketing systems (e.g., ServiceNow, Jira, Freshservice).
• Strong problem-solving and communication skills.
• Ability to prioritize and manage multiple tasks.

Preferred Qualifications:

• Relevant certifications such as CompTIA A+, Microsoft MTA/MCSA, ITIL, or similar.
• Experience in supporting mobile device management (MDM) solutions.
• Knowledge of IT security best practices.

IT HELP DESK | SQL & MICROSOFT | PIEDMONT & REMOTE | SHIFT-BASED | €30–33K + BENEFITS

IT Technician – Help Desk Support (Hybrid after 6 Months)

We are seeking a proactive IT Technician to join the Software Help Desk team of a leading industrial and operational company. This organisation is renowned for delivering innovative, technology-driven solutions to clients across multiple industries, including automotive, retail, and manufacturing.

Key Responsibilities:

• Provide 1st level support for help desk software (typically 2nd level in the market).
• Manage and resolve support tickets, ensuring all actions comply with SLAs.
• Perform technical troubleshooting on SQL, Microsoft systems, and full-stack environments.
• Analyse reported issues to identify root causes and propose solutions.
• Collaborate with team members and escalate complex issues appropriately.
• Maintain accurate ticket documentation in the company CRM.
• Participate in infrastructure implementations and support onboarding processes.

Requirements:

We are seeking professionals with strong knowledge and skills in:

• IT infrastructure and full-stack environments
• SQL and relational databases
• Microsoft systems and collaboration platforms (SharePoint, Microsoft 365, etc.)
• Network protocols (TCP/IP), basic networking, and VPN
• Problem-solving and analytical skills
• Effective communication and teamwork

Additional Details & Benefits:

• Salary: €0k–33k, plus additional earnings from shift work and overtime (€4 potential).
• Extra benefits: per year in services such as travel, fuel, gift cards, or restaurant tickets.
• Initial training and onboarding in Piedmont are critical for the first 6 months.
• Opportunity to work in a positive team climate with a focus on continuous learning and problem-solving.

Ideal Candidate:

• Solution-oriented, able to identify and fix issues independently.
• Flexible and able to work shifts, including evenings and nights.
• Strong commitment to delivering excellent service and respecting SLAs.

Working Schedule:

• Shift work: 8:30–18:00, with availability to cover 14:00–22:00 or 18:00–02:00 as needed.
• 5 days a week onsite in Piedmont for the first 6 months during onboarding and team integration.
• After 6 months, 1 day per week remote working is available.

Interview Process:

• 2–3 interviews, completed within 2 weeks.
• Onboarding and integration into the team during the first 6 months are highly prioritised.

Please contact to learn more about this amazing opportunity!