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personal translator
Inserito 18 giorni fa
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We are seeking a skilled Translator to accurately interpret written and audio pieces in various languages while preserving their original meaning, format, and tone.your responsibilities will include carefully reading and comprehending the context of the given material, utilizing specialized dictionaries and translation tools, and meticulously proofreading the final translations. Success in this role requires exceptional attention to detail and fluency in at least two additional languages, in addition to your native language.
Your primary objective will be to deliver high-quality translated content that aligns with our internal requirements and enables us to effectively engage a broader audience.
If you possess strong linguistic abilities and a passion for language, we encourage you to join our team as we strive to bridge communication gaps and foster multilingual understanding
Responsibilities
- Read given material and research industry-specific terminology
- Convert text and audio recordings from one language to one or more others
- Ensure translated content conveys original meaning and tone
- Prepare subtitles for videos and online presentations
- Cross-reference specialized dictionaries and translation tools to check quality of translation
- Proofread translated texts for grammar, spelling and punctuation accuracy
- Follow up with internal team members and clients to ensure translation meets their needs
- Edit content with an eye toward maintaining its original format (e.g. font and structure)
- Network with field experts to stay current on new translation tools and practices
- Proven work experience as a Translator, Interpreter or similar role
- Fluency in at least two languages in addition to your native language
- Excellent proofreading skills with the ability to identify grammar, spelling and punctuation errors
- Good knowledge of content editing tools
- Familiarity with translation software
- Time-management skills
- BSc in Translation, Interpreting or similar field
- Additional certification in Linguistics is a plus
Dati Aziendali
Content Moderator (Italian & English)
Inserito 21 giorni fa
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Location: Lisbon (Porto Salvo) – On-site
Contract Type: Full-time
Schedule: Monday to Friday, 07:00 – 22:00 (rotating shifts)
Days Off: Saturday & Sunday
We are looking for motivated and detail-oriented Content Moderators with strong Italian and English skills to join an international team in Lisbon. This role is crucial for ensuring a safe and positive online environment by reviewing and moderating sensitive user-generated content.
As part of this position, you will assess online advertisements and flagged content to ensure compliance with platform policies, while protecting community standards.
What You’ll Do- Review, evaluate, and take action on advertisements and user-generated content.
- Identify and remove harmful material involving sensitive themes.
- Ensure all decisions are made in line with company guidelines and legal requirements.
- Maintain high levels of accuracy and consistency while working under rotating schedules.
- Contribute to a respectful and secure online community.
- Competitive salary: €1,000/month x 14 months.
- Performance bonus: €380/month x 12 months (based on results).
- Meal Allowance
- Relocation package for candidates moving from abroad (including practical support).
- Stable schedule: Fixed weekends off (Saturday & Sunday).
- Opportunity to work in a multicultural, international team environment .
- Ongoing training and support to help you develop professionally.
- Native or fluent level of Italian and good command of English .
- Strong attention to detail and ability to follow strict guidelines.
- Emotional resilience to handle sensitive and graphic content.
- Good communication skills and team spirit.
- Willingness to work on-site in Lisbon (Porto Salvo).
This role offers more than just a job — it’s a chance to:
- Grow professionally in one of Europe’s leading digital hubs.
- Live and work in Lisbon , a vibrant city with a high quality of life.
- Make a real impact by protecting online communities.
If you are ready to take on a meaningful challenge in a dynamic and supportive environment, apply now and start your journey in Lisbon!
Dati Aziendali
Italian Speaking Customer Support Specialist
Inserito 21 giorni fa
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Relocation to Greece Required | €1000–1100 gross per month + up to €00 performance bonus
Are you fluent in Italian and ready to start a new chapter abroad? We’re looking for Customer Support Specialists to join dynamic, international teams representing some of the world’s most recognized brands across industries.
While some roles are remote, relocation to Greece is required for all positions — remote, hybrid, or on-site.
️ We provide full relocation support: free flight to Greece + 2 weeks of hotel accommodation.
As a Customer Support Specialist, you’ll assist Italian-speaking customers via phone, email, or chat. Your mission: answer questions, resolve issues, and make sure every customer feels supported — always with professionalism and empathy.
Key Responsibilities
- Handle customer inquiries with a friendly, professional attitude
- Troubleshoot and resolve service or technical issues
- Maintain accurate records in internal systems
- Follow project-specific processes and guidelines
- Escalate complex cases when needed
- Fluency in Italian (native or equivalent)
- English at B2 level or higher
- Strong communication & problem-solving skills
- Comfortable working in shifts and dynamic environments
- Previous experience in customer service or tech support is a plus
- Bachelor’s degree or relevant experience preferred
- Competitive salary: €1000–1100 gross/mont up to 00 performance bonus
- Paid training and full onboarding
- Relocation package: free flight + 2 weeks hotel stay
- Private health insurance
- Remote (from Greece), hybrid, or on-site work setup options
- Long-term career growth opportunities
- Be part of multicultural teams supporting global brands
This is more than a job — it’s your chance to gain international experience, grow your career, and enjoy life in beautiful Greece.
Apply today and take the first step toward your next big move!
Dati Aziendali
Customer Technical Support Specialist ITALY
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Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Customer Technical Support Specialist for Beckman Coulter Diagnostics is responsible for providing exceptional support and assistance to our customers, ensuring they receive timely and accurate resolutions to their inquiries and technical issues. This role requires strong communication skills, technical knowledge, and the ability to work effectively under pressure.
At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
This position is part of the Customer Care Organization and is based full-time onsite at our office in Cassina de Pecchi, Italy
You will be a part of the CTS & Coordination European Team and report to the Manager Customer Technical Support and Coordination responsible for overseeing and managing the call centre and dispatching operations, ensuring efficient and effective communication between our technical support team and customers. If you thrive in a fast paced, customer centric role and want to work to build a world-class service organization—read on.
In this role, you will have the opportunity to:
- Diagnose and resolve technical issues by guiding customers through step-by-step solutions utilizing own knowledge and other established processes and tools.
- Participate in ongoing training and development programs to enhance product knowledge and customer service skills.
- Build and maintain strong relationships with customers by providing exceptional service and follow-up.
- Accurately document customer interactions, issues, and resolutions in the company’s service management systems adhering to quality compliance standards.
The essential requirements of the job include:
- High school diploma or equivalent; a degree in Life Sciences, Biomedical Engineering, or a related field is preferred.
- Minimum of 2 years of experience in a customer support or technical support role, preferably within the diagnostics or healthcare industry.
- Exceptional communication skills, both verbal and written, with the ability to effectively interact with customers, team members, and other stakeholders, fluent both Italian and English. Additional European languages will be advantageous.
- Ability to travel 15% travel, overnight, within territory or locations
It would be a plus if you also possess previous experience in:
- Experience in the healthcare industry with multiple examples of successfully leading complex technical projects and teams with the ability to work independently and part of a team
- Ability to “think out of the box” and express creative thinking and innovative ideas.
Working Conditions:
- This role is based On site.
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
#LI-Onsite
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Chromatography Sales Solutions Support
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Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Phenomenex, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Phenomenex isn’t your typical scientific company. Founded nearly 40 years ago, Phenomenex is a global technology leader committed to developing novel analytical chemistry solutions that solve the separation and purification challenges of researchers, advancing the future of scientific analysis and investigation, ensuring the quality of essentials like your food, water, shampoo, and even cold medication. Be part of our global success and together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. Learn about the Danaher Business System which makes everything possible.
In this role, you will have the opportunity to:
- Respond to incoming inquiries (including internet chats, phone calls, web inquiries, and emails) by providing basic technical support, product recommendations, troubleshooting support, preparing quotes, and assisting with orders. Utilize CRM, ERP, ticketing and chat softwares to provide support appropriately and document interactions.
- Collaborate with the Technical Support Team to provide solutions for separation science-related products and services through customer-initiated inquiries and necessary follow-ups, while maintaining high customer satisfaction ratings and fostering strong relationships with both new and existing customers.
- Meet revenue targets in supported region / territory
- Understand and recognize basic customer analytical methods associated in multiple industries and provide technical solutions for assay development. Comprehend routine and complex testing to support timely product delivery to customers.
- Engage in lead generation initiatives to identify and cultivate Sales Qualified Leads (SQLs), supporting pipeline growth for the broader sales team.
The essential requirements of the role include:
- Bachelor’s Degree in a Life Science (such as Chemistry or Biology, etc) required.
- Proficient English Knowlwdge
- Experience with Microsoft Office and database management, and ability to quickly master new software.
- Strong organizational skills and ability to multi-task
- Driven to succeed in collaborative settings, with a focus on continuous improvement and cross-functional teamwork
*This position will be offered as a 9-months temporary contract, with the possibility of extension or review for longer-term opportunities based on performance and business needs.
At Phenomenex we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Phenomenex can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Clinical IT Specialist
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Descrizione Del Lavoro
Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Clinical IT Specialist for Beckman Coulter Diagnostics is responsible for planning, developing and implementing all the activities related to Beckman Coulter's Clinical IT solutions.
This position is part of the CIT Europe team, CIT South cluster. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Clinical IT team and report to the Clinical IT Manager responsible for coordinating with upstream (the product) and downstream (the go to market) sales, marketing, project management areas and managing post-sales support for the Beckman Coulter Clinical IT portfolio.
If you thrive in a fast paced and exciting role and want to work to build a world-class Clinical IT organization—read on.
In this role, you will have the opportunity to:
- Implement and configure the Clinical IT solutions, ensuring that they reflect what is expected in the design phase, within the expected time, specification and with high customer satisfaction.
- Ensure careful and accurate control of the project and be accountable for the project's documentation and reporting.
- Manage any issues that may arise during the project's implementation and identify the corrective actions necessary to complete it in the required timeline.
- Build and preserve relationships with customers through constant follow-up to understand their needs and meet them through the adoption of targeted solutions to maintain a high level of customer satisfaction.
- Act as a trusted consultant for the Clinical IT solutions with both customers and internal stakeholders, e.g. Pre-Sales.
- Relay customer feedback received according to Beckman Coulter's process.
- Share new ideas on possible improvements and developments for Clinical IT products.
The essential requirements of the job include:
- Degree in Biomedical Engineering or equivalent or at least 5-years' experience in IT solutions for IVD market ( LIS, Middleware or Automation Systems) from a user, applications or configuration perspective.
- Networking, Virtual Environments such as Hyper-V or VMware and Windows Server 2025, 2022, 2019 Operating Systems
- Laboratory analyzer connectivity and/or HL7, ASTM communication protocols
- Fluency in Italian & English with excellence at communication with the customer and has a listening, can-do attitude.
- Team player with great collaboration skills across own team and stakeholder teams.
- Ability to proactively self-organize and manage competing priorities in a demanding environment. Ability to work flexible hours as business needs, available to travel 50%-70% of the time in Italy or Europe.
As a plus the candidate will have
- Experience in working on a European team would be a plus.
- Former experience in managing projects in complex laboratory environments
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Customer Technical Support Specialist ITALY
Oggi
Lavoro visualizzato
Descrizione Del Lavoro
Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Customer Technical Support Specialist for Beckman Coulter Diagnostics is responsible for providing exceptional support and assistance to our customers, ensuring they receive timely and accurate resolutions to their inquiries and technical issues. This role requires strong communication skills, technical knowledge, and the ability to work effectively under pressure.
At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
This position is part of the Customer Care Organization and is based full-time onsite at our office in Cassina de Pecchi, Italy
You will be a part of the CTS & Coordination European Team and report to the Manager Customer Technical Support and Coordination responsible for overseeing and managing the call centre and dispatching operations, ensuring efficient and effective communication between our technical support team and customers. If you thrive in a fast paced, customer centric role and want to work to build a world-class service organization—read on.
In this role, you will have the opportunity to:
- Diagnose and resolve technical issues by guiding customers through step-by-step solutions utilizing own knowledge and other established processes and tools.
- Participate in ongoing training and development programs to enhance product knowledge and customer service skills.
- Build and maintain strong relationships with customers by providing exceptional service and follow-up.
- Accurately document customer interactions, issues, and resolutions in the company’s service management systems adhering to quality compliance standards.
The essential requirements of the job include:
- High school diploma or equivalent; a degree in Life Sciences, Biomedical Engineering, or a related field is preferred.
- Minimum of 2 years of experience in a customer support or technical support role, preferably within the diagnostics or healthcare industry.
- Exceptional communication skills, both verbal and written, with the ability to effectively interact with customers, team members, and other stakeholders, fluent both Italian and English. Additional European languages will be advantageous.
- Ability to travel 15% travel, overnight, within territory or locations
It would be a plus if you also possess previous experience in:
- Experience in the healthcare industry with multiple examples of successfully leading complex technical projects and teams with the ability to work independently and part of a team
- Ability to “think out of the box” and express creative thinking and innovative ideas.
Working Conditions:
- This role is based On site.
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
#LI-Onsite
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Customer Technical Support Coordinator - Italy
Oggi
Lavoro visualizzato
Descrizione Del Lavoro
Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Customer Technical Support Coordinator for Beckman Coulter Diagnostics is responsible coordinating the dispatching of service technicians, managing logistics, and ensuring timely and efficient service delivery to our customers.
This position is part of the Customer Care Organisation located in Italy and will be onsite. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Customer Technical Support Organisation and report to the Italy Customer Support Manager responsible for managing all elements of the call centre and subsequent field resource activities to meet customers expectations . If you thrive in a fast paced role and want to work to build a world-class service organization—read on.
In this role, you will have the opportunity to:
- Prioritize and schedule/ dispatch field service resources based on availability, skill set, and geographic location.
- Coordinate the transportation and delivery of diagnostic equipment and parts to service locations in line with established processes ensuring that all necessary tools, parts, and documentation are available for service technicians before dispatch.
- Maintain clear and effective communication with managers, service technicians, customers, and internal departments.
The essential requirements of the job include:
- High school diploma or equivalent; a degree in Logistics, Business Administration, or a related field is preferred.
- Minimum of 2-3 years of experience in a dispatching, logistics, or customer service role, preferably within the diagnostics or healthcare industry.
- Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously
It would be a plus if you:
- Speak European languages, at least Italian and English plus another
- This role will be an onsite role
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Chromatography Sales Solutions Support
Oggi
Lavoro visualizzato
Descrizione Del Lavoro
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Phenomenex, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Phenomenex isn’t your typical scientific company. Founded nearly 40 years ago, Phenomenex is a global technology leader committed to developing novel analytical chemistry solutions that solve the separation and purification challenges of researchers, advancing the future of scientific analysis and investigation, ensuring the quality of essentials like your food, water, shampoo, and even cold medication. Be part of our global success and together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. Learn about the Danaher Business System which makes everything possible.
In this role, you will have the opportunity to:
- Respond to incoming inquiries (including internet chats, phone calls, web inquiries, and emails) by providing basic technical support, product recommendations, troubleshooting support, preparing quotes, and assisting with orders. Utilize CRM, ERP, ticketing and chat softwares to provide support appropriately and document interactions.
- Collaborate with the Technical Support Team to provide solutions for separation science-related products and services through customer-initiated inquiries and necessary follow-ups, while maintaining high customer satisfaction ratings and fostering strong relationships with both new and existing customers.
- Meet revenue targets in supported region / territory
- Understand and recognize basic customer analytical methods associated in multiple industries and provide technical solutions for assay development. Comprehend routine and complex testing to support timely product delivery to customers.
- Engage in lead generation initiatives to identify and cultivate Sales Qualified Leads (SQLs), supporting pipeline growth for the broader sales team.
The essential requirements of the role include:
- Bachelor’s Degree in a Life Science (such as Chemistry or Biology, etc) required.
- Proficient English Knowlwdge
- Experience with Microsoft Office and database management, and ability to quickly master new software.
- Strong organizational skills and ability to multi-task
- Driven to succeed in collaborative settings, with a focus on continuous improvement and cross-functional teamwork
*This position will be offered as a 9-months temporary contract, with the possibility of extension or review for longer-term opportunities based on performance and business needs.
At Phenomenex we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Phenomenex can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Customer Technical Support Specialist ITALY
Oggi
Lavoro visualizzato
Descrizione Del Lavoro
Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Customer Technical Support Specialist for Beckman Coulter Diagnostics is responsible for providing exceptional support and assistance to our customers, ensuring they receive timely and accurate resolutions to their inquiries and technical issues. This role requires strong communication skills, technical knowledge, and the ability to work effectively under pressure.
At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
This position is part of the Customer Care Organization and is based full-time onsite at our office in Cassina de Pecchi, Italy
You will be a part of the CTS & Coordination European Team and report to the Manager Customer Technical Support and Coordination responsible for overseeing and managing the call centre and dispatching operations, ensuring efficient and effective communication between our technical support team and customers. If you thrive in a fast paced, customer centric role and want to work to build a world-class service organization—read on.
In this role, you will have the opportunity to:
- Diagnose and resolve technical issues by guiding customers through step-by-step solutions utilizing own knowledge and other established processes and tools.
- Participate in ongoing training and development programs to enhance product knowledge and customer service skills.
- Build and maintain strong relationships with customers by providing exceptional service and follow-up.
- Accurately document customer interactions, issues, and resolutions in the company’s service management systems adhering to quality compliance standards.
The essential requirements of the job include:
- High school diploma or equivalent; a degree in Life Sciences, Biomedical Engineering, or a related field is preferred.
- Minimum of 2 years of experience in a customer support or technical support role, preferably within the diagnostics or healthcare industry.
- Exceptional communication skills, both verbal and written, with the ability to effectively interact with customers, team members, and other stakeholders, fluent both Italian and English. Additional European languages will be advantageous.
- Ability to travel 15% travel, overnight, within territory or locations
It would be a plus if you also possess previous experience in:
- Experience in the healthcare industry with multiple examples of successfully leading complex technical projects and teams with the ability to work independently and part of a team
- Ability to “think out of the box” and express creative thinking and innovative ideas.
Working Conditions:
- This role is based On site.
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
#LI-Onsite
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .