3 588 Posti di lavoro per Software Support in Italia

Overview

As SW Consultant, you promote and sell the Service Product Portfolio to the existing customers. This is to consult the customer in operation efficiency improvement and material flow optimization related to the Kardex software in use, to support software service product sales when it comes to systems, in conjunction with the New Business software sales team, and to set up and maintain a country based annual sales and marketing plan for software services.

You will act as a brand ambassador by modelling the Kardex Remstar Core Values in every interaction with customers & colleagues and be the face of the Life Cycle Service department at our customer sites across the country.

• Sell modification of service contract coverage
• Sell technical upgrade
• Project a professional company image through phone interaction and customer visits
• Make quotation for upgrade of service coverage
• Make quotation for technical upgrade
• Make quotation for parts-kits
• Make quotation for moves (complete info from PM)
• Follow sale process (with CRM included recontact customer)
• Weekly report of activities
• Visit customers to present Service products, contracts and upgrade solution
• Prepare lessons-learned meetings and report learnings back into the organization especially concerning customer insights and needs which are to be considered towards product development and customer expectations related to the TNS customer satisfaction journey
• Identification and clarification of commercial risks incl. T&C clarifications and coordination with superiors and responsible departments / colleagues within the project team.
• Clarification meeting with customers to finalize customer decision and price negotiation with customers

Close cooperation with other departments

• Technical bachelor’s degree or relevant similar experience
• Degree of business school or equal through experience
• SPIN Selling, Miller Heiman PSS, Trusted Advisor Level 3
• Very good technical knowledge in EDP / IT
• Comprehensive knowledge of intralogistics / logistics (including processes, order picking, conveyor technology, robotics) is an advantage
• Experience in creating functional descriptions of intralogistics / logistics solutions (functional specifications)
• Mastery of Kardex business tools (MS-Office, SAP, CRM-Salesforce)
• Intra-) logistics knowledge

• Minimum 5 years’ experience in Customer Service. or technical dept and in sales
• Basic Marketing Skills for industrial goods in B2B environment
• Confidence and dexterity in dealing with customer inquiries about sales offers made
• Analysis of business and intralogistic processes

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Software Support Engineer to…

…work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run.

This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.

This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself.

You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.

Location: This is a remote role, we have teams in all time zones.

The role entails

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
• Maintain a close working relationship with Canonical's Field, Support and product engineering teams
• Participate in upstream communities
• Develop bug fixes, backport patches, and work with upstream for inclusion
• Review code produced by other engineers
• Demonstrate good judgment in technical methods and techniques
• Prioritize work and manage your time effectively against those priorities
• Participate in team discussions to improve processes, tools, and documentation
• Maintain clear, technical and concise communications
• Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
  
  

• An exceptional academic track record
• Background in Computer Science, STEM or similar
• Experience with Linux and open source software
• Experience with at least one of Python, Go, C or C++ on Linux
• A drive to learn unfamiliar technology and deep-dive difficult issues
• Willingness to travel up to 4 times a year for internal events
  
  

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events
  
  

Join to apply for the Software Support Engineer role at Canonical

3 days ago Be among the first 25 applicants

Join to apply for the Software Support Engineer role at Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Software Support Engineer to…

…work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run.

This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.

This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself.

You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.

Location: This is a remote role, we have teams in all time zones.

The role entails

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
• Maintain a close working relationship with Canonical's Field, Support and product engineering teams
• Participate in upstream communities
• Develop bug fixes, backport patches, and work with upstream for inclusion
• Review code produced by other engineers
• Demonstrate good judgment in technical methods and techniques
• Prioritize work and manage your time effectively against those priorities
• Participate in team discussions to improve processes, tools, and documentation
• Maintain clear, technical and concise communications
• Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
  
  

• An exceptional academic track record
• Background in Computer Science, STEM or similar
• Experience with Linux and open source software
• Experience with at least one of Python, Go, C or C++ on Linux
• A drive to learn unfamiliar technology and deep-dive difficult issues
• Willingness to travel up to 4 times a year for internal events
  
  

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

Get notified about new Software Support Engineer jobs in Milan, Lombardy, Italy .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Software Support Engineer role at Canonical

3 days ago Be among the first 25 applicants

Join to apply for the Software Support Engineer role at Canonical

Get AI-powered advice on this job and more exclusive features.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Software Support Engineer to…

…work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run.

This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.

This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself.

You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.

Location: This is a remote role, we have teams in all time zones.

The role entails

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
• Maintain a close working relationship with Canonical's Field, Support and product engineering teams
• Participate in upstream communities
• Develop bug fixes, backport patches, and work with upstream for inclusion
• Review code produced by other engineers
• Demonstrate good judgment in technical methods and techniques
• Prioritize work and manage your time effectively against those priorities
• Participate in team discussions to improve processes, tools, and documentation
• Maintain clear, technical and concise communications
• Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
  
  

• An exceptional academic track record
• Background in Computer Science, STEM or similar
• Experience with Linux and open source software
• Experience with at least one of Python, Go, C or C++ on Linux
• A drive to learn unfamiliar technology and deep-dive difficult issues
• Willingness to travel up to 4 times a year for internal events
  
  

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Software Support Engineer role at Canonical

3 days ago Be among the first 25 applicants

Join to apply for the Software Support Engineer role at Canonical

Get AI-powered advice on this job and more exclusive features.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Software Support Engineer to…

…work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run.

This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.

This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself.

You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.

Location: This is a remote role, we have teams in all time zones.

The role entails

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
• Maintain a close working relationship with Canonical's Field, Support and product engineering teams
• Participate in upstream communities
• Develop bug fixes, backport patches, and work with upstream for inclusion
• Review code produced by other engineers
• Demonstrate good judgment in technical methods and techniques
• Prioritize work and manage your time effectively against those priorities
• Participate in team discussions to improve processes, tools, and documentation
• Maintain clear, technical and concise communications
• Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
  
  

• An exceptional academic track record
• Background in Computer Science, STEM or similar
• Experience with Linux and open source software
• Experience with at least one of Python, Go, C or C++ on Linux
• A drive to learn unfamiliar technology and deep-dive difficult issues
• Willingness to travel up to 4 times a year for internal events
  
  

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

Get notified about new Software Support Engineer jobs in Turin, Piedmont, Italy .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Able Tech è una software house presente sul mercato da più di 20 anni leader in Italia per la gestione elettronica dei documenti, del Workflow & Process Management e della conservazione sostitutiva. Le nostre tre linee R&D ARXivar, Servizi IX e Servizi BIXhub sono costantemente impegnate nello sviluppo di soluzioni informatiche all’avanguardia ed alto contenuto tecnologico.

Il nostro ufficio “R&D_Assistenza ARXivar” ha la responsabilità di supportare il cliente nella risoluzione di problematiche complesse e specifiche delle soluzioni software prodotte al fine di garantire che Able Tech fornisca un servizio professionale e tempestivo. Per il potenziamento dell’area stiamo cercando 1 SOFTWARE SUPPORT SPECIALIST_ARXIVAR da inserire in un percorso di crescita e formazione, rivolto a neodiplomati o neolaureati interessati ad avviare la propria carriera nel mondo informatico.

Offriamo la possibilità di lavorare in ambiente dinamico, flessibile e informale con affiancamento costante e formazione tecnica continua.

Modalità lavorativa ibrida con smart working 2 giorni a settimana, ticket restaurant, welfare aziendale e assistenza sanitaria.

A supporto del team aziendale e in collaborazione con i colleghi dell’area ti occuperai di:

• Fornire supporto tecnico di secondo livello tramite attività di Helpdesk e assistenza alle aziende clienti, Business Partner e consulenti ABLE Tech nelle fasi di installazione, aggiornamento e utilizzo delle soluzioni di Document e Workflow Management,
• Gestione e tracciamento di richieste di assistenza da parte degli utenti attraverso la piattaforma Ticketing,
• Analisi delle problematiche tecniche e individuazione delle soluzioni, con il supporto dei colleghi più esperti.

Requisiti:

• Diploma e/o Laurea triennale in ambito tecnico, informatico o scientifico,
• Interesse per il mondo delle soluzioni software di gestione documentale e workflow,
• Conoscenza base del linguaggio SQL e dei database (Microsoft SQL Server, Oracle, Mongo DB),
• Buone doti relazionali, attitudine al lavoro in team e voglia di imparare,
• Propensione al problem solving e al pensiero analitico,
• Domicilio nel raggio di 30/40 Km dalla sede di Lonato.

Retribuzione ed inquadramento verranno definiti in sede di selezione ed inserimento, in base alla formazione ed esperienza pregressa.

Sede di lavoro: Lonato del Garda (BS)

L'annuncio è rivolto a tutti i candidati, senza distinzione di sesso, nel rispetto del Codice delle pari opportunità di cui al D.Lgs. 198/2006.

I tuoi dati saranno trattati secondo la seguente Informativa privacy

Able Tech è una software house presente sul mercato da più di 20 anni leader in Italia per la gestione elettronica dei documenti, del Workflow & Process Management e della conservazione sostitutiva. Le nostre tre linee R&D ARXivar, Servizi IX e Servizi BIXhub sono costantemente impegnate nello sviluppo di soluzioni informatiche all’avanguardia ed alto contenuto tecnologico.

Il nostro ufficio “R&D_Assistenza ARXivar” ha la responsabilità di supportare il cliente nella risoluzione di problematiche complesse e specifiche delle soluzioni software prodotte al fine di garantire che Able Tech fornisca un servizio professionale e tempestivo. Per il potenziamento dell’area stiamo cercando 1 SOFTWARE SUPPORT SPECIALIST_ARXIVAR da inserire in un percorso di crescita e formazione, rivolto a neodiplomati o neolaureati interessati ad avviare la propria carriera nel mondo informatico.

Offriamo la possibilità di lavorare in ambiente dinamico, flessibile e informale con affiancamento costante e formazione tecnica continua.

Modalità lavorativa ibrida con smart working 2 giorni a settimana, ticket restaurant, welfare aziendale e assistenza sanitaria.

A supporto del team aziendale e in collaborazione con i colleghi dell’area ti occuperai di:

• Fornire supporto tecnico di secondo livello tramite attività di Helpdesk e assistenza alle aziende clienti, Business Partner e consulenti ABLE Tech nelle fasi di installazione, aggiornamento e utilizzo delle soluzioni di Document e Workflow Management,
• Gestione e tracciamento di richieste di assistenza da parte degli utenti attraverso la piattaforma Ticketing,
• Analisi delle problematiche tecniche e individuazione delle soluzioni, con il supporto dei colleghi più esperti.

Requisiti:

• Diploma e/o Laurea triennale in ambito tecnico, informatico o scientifico,
• Interesse per il mondo delle soluzioni software di gestione documentale e workflow,
• Conoscenza base del linguaggio SQL e dei database (Microsoft SQL Server, Oracle, Mongo DB),
• Buone doti relazionali, attitudine al lavoro in team e voglia di imparare,
• Propensione al problem solving e al pensiero analitico,
• Domicilio nel raggio di 30/40 Km dalla sede di Lonato.

Retribuzione ed inquadramento verranno definiti in sede di selezione ed inserimento, in base alla formazione ed esperienza pregressa.

Sede di lavoro: Lonato del Garda (BS)

L'annuncio è rivolto a tutti i candidati, senza distinzione di sesso, nel rispetto del Codice delle pari opportunità di cui al D.Lgs. 198/2006.

I tuoi dati saranno trattati secondo la seguente Informativa privacy

Able Tech è una software house presente sul mercato da più di 20 anni leader in Italia per la gestione elettronica dei documenti, del Workflow & Process Management e della conservazione sostitutiva. Le nostre tre linee R&D ARXivar, Servizi IX e Servizi BIXhub sono costantemente impegnate nello sviluppo di soluzioni informatiche all’avanguardia ed alto contenuto tecnologico.

Il nostro ufficio “R&D_Assistenza ARXivar” ha la responsabilità di supportare il cliente nella risoluzione di problematiche complesse e specifiche delle soluzioni software prodotte al fine di garantire che Able Tech fornisca un servizio professionale e tempestivo. Per il potenziamento dell’area stiamo cercando 1 SOFTWARE SUPPORT SPECIALIST_ARXIVAR da inserire in un percorso di crescita e formazione, rivolto a neodiplomati o neolaureati interessati ad avviare la propria carriera nel mondo informatico.

Offriamo la possibilità di lavorare in ambiente dinamico, flessibile e informale con affiancamento costante e formazione tecnica continua.

Modalità lavorativa ibrida con smart working 2 giorni a settimana, ticket restaurant, welfare aziendale e assistenza sanitaria.

A supporto del team aziendale e in collaborazione con i colleghi dell’area ti occuperai di:

• Fornire supporto tecnico di secondo livello tramite attività di Helpdesk e assistenza alle aziende clienti, Business Partner e consulenti ABLE Tech nelle fasi di installazione, aggiornamento e utilizzo delle soluzioni di Document e Workflow Management,
• Gestione e tracciamento di richieste di assistenza da parte degli utenti attraverso la piattaforma Ticketing,
• Analisi delle problematiche tecniche e individuazione delle soluzioni, con il supporto dei colleghi più esperti.

Requisiti:

• Diploma e/o Laurea triennale in ambito tecnico, informatico o scientifico,
• Interesse per il mondo delle soluzioni software di gestione documentale e workflow,
• Conoscenza base del linguaggio SQL e dei database (Microsoft SQL Server, Oracle, Mongo DB),
• Buone doti relazionali, attitudine al lavoro in team e voglia di imparare,
• Propensione al problem solving e al pensiero analitico,
• Domicilio nel raggio di 30/40 Km dalla sede di Lonato.

Retribuzione ed inquadramento verranno definiti in sede di selezione ed inserimento, in base alla formazione ed esperienza pregressa.

Sede di lavoro: Lonato del Garda (BS)

L'annuncio è rivolto a tutti i candidati, senza distinzione di sesso, nel rispetto del Codice delle pari opportunità di cui al D.Lgs. 198/2006.

I tuoi dati saranno trattati secondo la seguente Informativa privacy

Able Tech è una software house presente sul mercato da più di 20 anni leader in Italia per la gestione elettronica dei documenti, del Workflow & Process Management e della conservazione sostitutiva. Le nostre tre linee R&D ARXivar, Servizi IX e Servizi BIXhub sono costantemente impegnate nello sviluppo di soluzioni informatiche all’avanguardia ed alto contenuto tecnologico.

Il nostro ufficio “R&D_Assistenza ARXivar” ha la responsabilità di supportare il cliente nella risoluzione di problematiche complesse e specifiche delle soluzioni software prodotte al fine di garantire che Able Tech fornisca un servizio professionale e tempestivo. Per il potenziamento dell’area stiamo cercando 1 SOFTWARE SUPPORT SPECIALIST_ARXIVAR da inserire in un percorso di crescita e formazione, rivolto a neodiplomati o neolaureati interessati ad avviare la propria carriera nel mondo informatico.

Offriamo la possibilità di lavorare in ambiente dinamico, flessibile e informale con affiancamento costante e formazione tecnica continua.

Modalità lavorativa ibrida con smart working 2 giorni a settimana, ticket restaurant, welfare aziendale e assistenza sanitaria.

A supporto del team aziendale e in collaborazione con i colleghi dell’area ti occuperai di:

• Fornire supporto tecnico di secondo livello tramite attività di Helpdesk e assistenza alle aziende clienti, Business Partner e consulenti ABLE Tech nelle fasi di installazione, aggiornamento e utilizzo delle soluzioni di Document e Workflow Management,
• Gestione e tracciamento di richieste di assistenza da parte degli utenti attraverso la piattaforma Ticketing,
• Analisi delle problematiche tecniche e individuazione delle soluzioni, con il supporto dei colleghi più esperti.

Requisiti:

• Diploma e/o Laurea triennale in ambito tecnico, informatico o scientifico,
• Interesse per il mondo delle soluzioni software di gestione documentale e workflow,
• Conoscenza base del linguaggio SQL e dei database (Microsoft SQL Server, Oracle, Mongo DB),
• Buone doti relazionali, attitudine al lavoro in team e voglia di imparare,
• Propensione al problem solving e al pensiero analitico,
• Domicilio nel raggio di 30/40 Km dalla sede di Lonato.

Retribuzione ed inquadramento verranno definiti in sede di selezione ed inserimento, in base alla formazione ed esperienza pregressa.

Sede di lavoro:
Lonato del Garda (BS)

L'annuncio è rivolto a tutti i candidati, senza distinzione di sesso, nel rispetto del Codice delle pari opportunità di cui al D.Lgs. 198/2006.

I tuoi dati saranno trattati secondo la seguente Informativa privacy