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Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Product Sales Specialist Clinical IT for Beckman Coulter Diagnostics is responsible for planning, developing, implementing all the activities related to the Clinical IT solutions.

This position is part of the Solution Design team located in Italy and will be fully remote . At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Clinical IT team and report to the Clinical IT Manager responsible for coordinating both upstream (the product) and downstream (the go to market) sales, marketing, project management areas and consulting post-sales activities for the Beckman Coulter Clinical IT portfolio. If you thrive in a fast paced and exciting role and want to work to build a world-class Clinical IT organization—read on.

In this role, you will have the opportunity to:

• Stay abreast of industry trends, competitor activities, and regulatory changes in the healthcare IT landscape to inform sales strategies and product positioning.
• Conduct thorough needs assessments with healthcare professionals and IT departments. Present compelling product demonstrations and proposals that clearly articulate the value proposition.
• Work closely with cross-functional teams, including product development, marketing, customer support, and professional services, to ensure seamless customer experience from pre-sales to post-implementation.
• Manage any issues that may arise during the project's implementation and identify the corrective actions necessary to complete it in the required timeline.
• Build and preserve relationships with customers through constant follow-up to understand their needs and meet them through the adoption of targeted solutions to maintain a high level of customer satisfaction.
• Act as a trusted consultant for the costumers for the Clinical IT solutions. Sharing new ideas on possible improvements and developments for Clinical-IT products.
• Maintain an expert-level understanding of our clinical IT product portfolio

The essential requirements of the job include:

• Degree in Biomedical engineering or equivalent
• At least 3-years experience in IT solutions for IVD market (e.g. Lab. Middleware, LIS, etc.)
• Customer’s communication and listening attitude
• Fluency in Italian & English
• Ability to work flexible hours as business needs, available to travel 50%-70% of the time.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

At Aldevron, we shape the future of medicine by advancing science in meaningful ways. Our team of dedicated, forward-thinking associates share this goal by combining best-in-class products and service with the ideal operating environment to lay the groundwork for vital new discoveries worldwide. We believe people are our most valuable asset. Whether this is your first step on a rewarding career path or are a seasoned professional ready to take your career to the next level, we hire the best from all backgrounds and experiences.

Aldevron is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

This position is part of the commercial sales team located in Europe and will be fully remote responsible for the Southern Europe region comprising of Spain, Portugal & Italy. At Aldevron, we combine best-in-class products and service with the ideal operating environment to lay the groundwork for vital new discoveries worldwide. You will be a part of the Cell and Gene Therapy Team and report to the Sales Manager - Europe responsible for identifying, developing, managing and retaining revenue-generating opportunities for the organization through the strategic and tactical sales and support of all product and service lines.

In this role, you will have the opportunity to:

• Identify, prospect and close new business opportunities in biotech, pharma, academic and government organizations in the assigned territory, consistently meeting or exceeding, quarterly and yearly key performance metrics and goals

• Manage opportunity and sales pipeline data in CRM system and utilize the CRM tool to routinely provide accurate and up to date forecasts, delivering visibility to new revenue opportunities, projecting revenue recognition for the quarter and year

• Understand the clients’ visions, strategies, and organizational structure and communicate their feedback to Product Management and Operations regarding new service opportunities and updates to current products, service and processes that will improve the client experience

• Deliver presentations to clients on our complete offering at the highest levels within the clients' organization

• Develop territory and business development plans, adjusting sales strategies and tactical execution plans in order to better generate revenue growth in the assigned territory

The essential requirements of the job include:

• University degree in Biotechnology or Biology OR, in the absence of a degree, several years of client-facing sales experience in the cell and gene therapy industry

• 5 years sales experience

• Broad technical understanding in the field of molecular and cell biology, with a clear understanding of biotherapeutics, including nucleic acids, gene editing, DNA plasmids, mRNA therapeutics, viral vector technologies, CAR-T, etc.

• Demonstrated experience in developing territory and business development plans which serve to expand the business and generate incremental revenue with new clients

• Ready and prepared to travel across the geographical area of responsibility to visit current and potential customers, to USA for yearly meetings and trainings when necessary

• Fluent in English language skills, Spanish & Italian fluency is an advantage

It would be a plus if you also possess previous experience in:

• The unique regulatory and quality requirements for the region

At Aldevron we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Aldevron can provide.

#LI-EB1

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Clinical IT Specialist for Beckman Coulter Diagnostics is responsible for planning, developing and implementing all the activities related to Beckman Coulter's Clinical IT solutions.

This position is part of the CIT Europe team, CIT South cluster. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Clinical IT team and report to the Clinical IT Manager responsible for coordinating with upstream (the product) and downstream (the go to market) sales, marketing, project management areas and managing post-sales support for the Beckman Coulter Clinical IT portfolio.

If you thrive in a fast paced and exciting role and want to work to build a world-class Clinical IT organization—read on.

In this role, you will have the opportunity to:

• Implement and configure the Clinical IT solutions, ensuring that they reflect what is expected in the design phase, within the expected time, specification and with high customer satisfaction.
• Ensure careful and accurate control of the project and be accountable for the project's documentation and reporting.
• Manage any issues that may arise during the project's implementation and identify the corrective actions necessary to complete it in the required timeline.
• Build and preserve relationships with customers through constant follow-up to understand their needs and meet them through the adoption of targeted solutions to maintain a high level of customer satisfaction.
• Act as a trusted consultant for the Clinical IT solutions with both customers and internal stakeholders, e.g. Pre-Sales.
• Relay customer feedback received according to Beckman Coulter's process.
• Share new ideas on possible improvements and developments for Clinical IT products.

The essential requirements of the job include:

• Degree in Biomedical Engineering or equivalent or at least 5-years' experience in IT solutions for IVD market ( LIS, Middleware or Automation Systems) from a user, applications or configuration perspective.
• Networking, Virtual Environments such as Hyper-V or VMware and Windows Server 2025, 2022, 2019 Operating Systems
• Laboratory analyzer connectivity and/or HL7, ASTM communication protocols
• Fluency in Italian & English with excellence at communication with the customer and has a listening, can-do attitude.
• Team player with great collaboration skills across own team and stakeholder teams.
• Ability to proactively self-organize and manage competing priorities in a demanding environment. Ability to work flexible hours as business needs, available to travel 50%-70% of the time in Italy or Europe.

As a plus the candidate will have

• Experience in working on a European team would be a plus.
• Former experience in managing projects in complex laboratory environments

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Customer Technical Support Specialist for Beckman Coulter Diagnostics is responsible for providing exceptional support and assistance to our customers, ensuring they receive timely and accurate resolutions to their inquiries and technical issues. This role requires strong communication skills, technical knowledge, and the ability to work effectively under pressure.

At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

This position is part of the Customer Care Organization and is based full-time onsite at our office in Cassina de Pecchi, Italy

You will be a part of the CTS & Coordination European Team and report to the Manager Customer Technical Support and Coordination responsible for overseeing and managing the call centre and dispatching operations, ensuring efficient and effective communication between our technical support team and customers. If you thrive in a fast paced, customer centric role and want to work to build a world-class service organization—read on.

In this role, you will have the opportunity to:

• Diagnose and resolve technical issues by guiding customers through step-by-step solutions utilizing own knowledge and other established processes and tools.
• Participate in ongoing training and development programs to enhance product knowledge and customer service skills.
• Build and maintain strong relationships with customers by providing exceptional service and follow-up.
• Accurately document customer interactions, issues, and resolutions in the company’s service management systems adhering to quality compliance standards.

The essential requirements of the job include:

• High school diploma or equivalent; a degree in Life Sciences, Biomedical Engineering, or a related field is preferred.
• Minimum of 2 years of experience in a customer support or technical support role, preferably within the diagnostics or healthcare industry.
• Exceptional communication skills, both verbal and written, with the ability to effectively interact with customers, team members, and other stakeholders, fluent both Italian and English. Additional European languages will be advantageous.
• Ability to travel 15% travel, overnight, within territory or locations

It would be a plus if you also possess previous experience in:

• Experience in the healthcare industry with multiple examples of successfully leading complex technical projects and teams with the ability to work independently and part of a team
• Ability to “think out of the box” and express creative thinking and innovative ideas.

Working Conditions:  

• This role is based On site.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

#LI-Onsite

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Clinical IT Specialist for Beckman Coulter Diagnostics is responsible for planning, developing and implementing all the activities related to Beckman Coulter's Clinical IT solutions.

This position is part of the CIT Europe team, CIT South cluster. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Clinical IT team and report to the Clinical IT Manager responsible for coordinating with upstream (the product) and downstream (the go to market) sales, marketing, project management areas and managing post-sales support for the Beckman Coulter Clinical IT portfolio.

If you thrive in a fast paced and exciting role and want to work to build a world-class Clinical IT organization—read on.

In this role, you will have the opportunity to:

• Implement and configure the Clinical IT solutions, ensuring that they reflect what is expected in the design phase, within the expected time, specification and with high customer satisfaction.
• Ensure careful and accurate control of the project and be accountable for the project's documentation and reporting.
• Manage any issues that may arise during the project's implementation and identify the corrective actions necessary to complete it in the required timeline.
• Build and preserve relationships with customers through constant follow-up to understand their needs and meet them through the adoption of targeted solutions to maintain a high level of customer satisfaction.
• Act as a trusted consultant for the Clinical IT solutions with both customers and internal stakeholders, e.g. Pre-Sales.
• Relay customer feedback received according to Beckman Coulter's process.
• Share new ideas on possible improvements and developments for Clinical IT products.

The essential requirements of the job include:

• Degree in Biomedical Engineering or equivalent or at least 5-years' experience in IT solutions for IVD market ( LIS, Middleware or Automation Systems) from a user, applications or configuration perspective.
• Networking, Virtual Environments such as Hyper-V or VMware and Windows Server 2025, 2022, 2019 Operating Systems
• Laboratory analyzer connectivity and/or HL7, ASTM communication protocols
• Fluency in Italian & English with excellence at communication with the customer and has a listening, can-do attitude.
• Team player with great collaboration skills across own team and stakeholder teams.
• Ability to proactively self-organize and manage competing priorities in a demanding environment. Ability to work flexible hours as business needs, available to travel 50%-70% of the time in Italy or Europe.

As a plus the candidate will have

• Experience in working on a European team would be a plus.
• Former experience in managing projects in complex laboratory environments

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Customer Technical Support Specialist for Beckman Coulter Diagnostics is responsible for providing exceptional support and assistance to our customers, ensuring they receive timely and accurate resolutions to their inquiries and technical issues. This role requires strong communication skills, technical knowledge, and the ability to work effectively under pressure.

At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

This position is part of the Customer Care Organization and is based full-time onsite at our office in Cassina de Pecchi, Italy

You will be a part of the CTS & Coordination European Team and report to the Manager Customer Technical Support and Coordination responsible for overseeing and managing the call centre and dispatching operations, ensuring efficient and effective communication between our technical support team and customers. If you thrive in a fast paced, customer centric role and want to work to build a world-class service organization—read on.

In this role, you will have the opportunity to:

• Diagnose and resolve technical issues by guiding customers through step-by-step solutions utilizing own knowledge and other established processes and tools.
• Participate in ongoing training and development programs to enhance product knowledge and customer service skills.
• Build and maintain strong relationships with customers by providing exceptional service and follow-up.
• Accurately document customer interactions, issues, and resolutions in the company’s service management systems adhering to quality compliance standards.

The essential requirements of the job include:

• High school diploma or equivalent; a degree in Life Sciences, Biomedical Engineering, or a related field is preferred.
• Minimum of 2 years of experience in a customer support or technical support role, preferably within the diagnostics or healthcare industry.
• Exceptional communication skills, both verbal and written, with the ability to effectively interact with customers, team members, and other stakeholders, fluent both Italian and English. Additional European languages will be advantageous.
• Ability to travel 15% travel, overnight, within territory or locations

It would be a plus if you also possess previous experience in:

• Experience in the healthcare industry with multiple examples of successfully leading complex technical projects and teams with the ability to work independently and part of a team
• Ability to “think out of the box” and express creative thinking and innovative ideas.

Working Conditions:  

• This role is based On site.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

#LI-Onsite

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Customer Technical Support Coordinator for Beckman Coulter Diagnostics is responsible coordinating the dispatching of service technicians, managing logistics, and ensuring timely and efficient service delivery to our customers.

This position is part of the Customer Care Organisation located in Italy and will be onsite. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Customer Technical Support Organisation and report to the Italy Customer Support Manager responsible for managing all elements of the call centre and subsequent field resource activities to meet customers expectations . If you thrive in a fast paced role and want to work to build a world-class service organization—read on.

In this role, you will have the opportunity to:

• Prioritize and schedule/ dispatch field service resources based on availability, skill set, and geographic location.
• Coordinate the transportation and delivery of diagnostic equipment and parts to service locations in line with established processes ensuring that all necessary tools, parts, and documentation are available for service technicians before dispatch.
• Maintain clear and effective communication with managers, service technicians, customers, and internal departments.

The essential requirements of the job include:

• High school diploma or equivalent; a degree in Logistics, Business Administration, or a related field is preferred.
• Minimum of 2-3 years of experience in a dispatching, logistics, or customer service role, preferably within the diagnostics or healthcare industry.
• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously

It would be a plus if you:

• Speak European languages, at least Italian and English plus another
• This role will be an onsite role

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Customer Technical Support Specialist for Beckman Coulter Diagnostics is responsible for providing exceptional support and assistance to our customers, ensuring they receive timely and accurate resolutions to their inquiries and technical issues. This role requires strong communication skills, technical knowledge, and the ability to work effectively under pressure.

At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

This position is part of the Customer Care Organization and is based full-time onsite at our office in Cassina de Pecchi, Italy

You will be a part of the CTS & Coordination European Team and report to the Manager Customer Technical Support and Coordination responsible for overseeing and managing the call centre and dispatching operations, ensuring efficient and effective communication between our technical support team and customers. If you thrive in a fast paced, customer centric role and want to work to build a world-class service organization—read on.

In this role, you will have the opportunity to:

• Diagnose and resolve technical issues by guiding customers through step-by-step solutions utilizing own knowledge and other established processes and tools.
• Participate in ongoing training and development programs to enhance product knowledge and customer service skills.
• Build and maintain strong relationships with customers by providing exceptional service and follow-up.
• Accurately document customer interactions, issues, and resolutions in the company’s service management systems adhering to quality compliance standards.

The essential requirements of the job include:

• High school diploma or equivalent; a degree in Life Sciences, Biomedical Engineering, or a related field is preferred.
• Minimum of 2 years of experience in a customer support or technical support role, preferably within the diagnostics or healthcare industry.
• Exceptional communication skills, both verbal and written, with the ability to effectively interact with customers, team members, and other stakeholders, fluent both Italian and English. Additional European languages will be advantageous.
• Ability to travel 15% travel, overnight, within territory or locations

It would be a plus if you also possess previous experience in:

• Experience in the healthcare industry with multiple examples of successfully leading complex technical projects and teams with the ability to work independently and part of a team
• Ability to “think out of the box” and express creative thinking and innovative ideas.

Working Conditions:  

• This role is based On site.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

#LI-Onsite

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Customer Technical Support Specialist for Beckman Coulter Diagnostics is responsible for providing exceptional support and assistance to our customers, ensuring they receive timely and accurate resolutions to their inquiries and technical issues. This role requires strong communication skills, technical knowledge, and the ability to work effectively under pressure.

At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

This position is part of the Customer Care Organization and is based full-time onsite at our office in Cassina de Pecchi, Italy

You will be a part of the CTS & Coordination European Team and report to the Manager Customer Technical Support and Coordination responsible for overseeing and managing the call centre and dispatching operations, ensuring efficient and effective communication between our technical support team and customers. If you thrive in a fast paced, customer centric role and want to work to build a world-class service organization—read on.

In this role, you will have the opportunity to:

• Diagnose and resolve technical issues by guiding customers through step-by-step solutions utilizing own knowledge and other established processes and tools.
• Participate in ongoing training and development programs to enhance product knowledge and customer service skills.
• Build and maintain strong relationships with customers by providing exceptional service and follow-up.
• Accurately document customer interactions, issues, and resolutions in the company’s service management systems adhering to quality compliance standards.

The essential requirements of the job include:

• High school diploma or equivalent; a degree in Life Sciences, Biomedical Engineering, or a related field is preferred.
• Minimum of 2 years of experience in a customer support or technical support role, preferably within the diagnostics or healthcare industry.
• Exceptional communication skills, both verbal and written, with the ability to effectively interact with customers, team members, and other stakeholders, fluent both Italian and English. Additional European languages will be advantageous.
• Ability to travel 15% travel, overnight, within territory or locations

It would be a plus if you also possess previous experience in:

• Experience in the healthcare industry with multiple examples of successfully leading complex technical projects and teams with the ability to work independently and part of a team
• Ability to “think out of the box” and express creative thinking and innovative ideas.

Working Conditions:  

• This role is based On site.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

#LI-Onsite

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .