5 680 Posti di lavoro per Client Support in Italia

Per nostro cliente, principale fornitore di software sanitari e diagnostici in Europa, stiamo ricercando diverse figure di Client Support software sanitari .

In qualità di Client Support , avrai la possibilità di affiancare e supportare il personale medico nell'utilizzo di nuovi software.

Principali attività:

• Fornire supporto e assistenza al personale sanitario nell’utilizzo degli applicativi software.
• Supportare la formazione del personale medico / sanitario.
• Supervisionare il buon utilizzo dei software installati e segnalare tempestivamente al team di supporto tecnico eventuali anomalie / problematiche.
• Buona predisposizione all’utilizzo di strumenti informatici.
• Ottime capacità relazionali e comunicative, rapidità nell’apprendimento.
• Capacità di lavorare in modo autonomo e in team, in contesti dinamici.
• Flessibilità a trasferte su base settimanale sul territorio delle Marche.
• Possesso della patente B.

Modalità di lavoro: On site dal lunedì al venerdì.

Sedi di lavoro: Ancona, Salesi, Senigallia, Camerino, Fano, Fermo, Urbino, Ascoli Piceno.

Offerta: Contratto a tempo determinato in somministrazione, con concreta possibilità di carriera e crescita, CCNL Metalmeccanico, ticket e indennità di trasferta.

Per nostro cliente, principale fornitore di software sanitari e diagnostici in Europa, stiamo ricercando un Client Support .

In questa posizione, avrai la possibilità di affiancare e supportare il personale medico nell'utilizzo di nuovi software.

Principali attività:

• Fornire supporto e assistenza al personale sanitario nell’utilizzo degli applicativi software,
• Supportare la formazione del personale medico/sanitario,
• Supervisionare il corretto utilizzo dei software installati e segnalare tempestivamente eventuali anomalie o problematiche al team di supporto tecnico,
• Utilizzo di strumenti informatici con buona predisposizione,
• Ottime capacità relazionali e comunicative, rapidità nell’apprendimento,
• Capacità di lavorare in modo autonomo e in team, in contesti dinamici,
• Flessibilità a trasferte settimanali sul territorio regionale,
• Possesso della patente B e automuniti.

Si offre: contratto a tempo determinato, CCNL Metalmeccanico, ticket e indennità di trasferta.

Sede: Casalnuovo di Napoli.

Modalità di lavoro: On site, dal lunedì al venerdì.

Il servizio è gratuito. I candidati, ambosessi (L 903/77), sono invitati a leggere l'Informativa Privacy su Aut. Min. Prot. N. 1119 - SG - del 26/11/04.

Euronext Clearing - Client Support Analyst page is loadedEuronext Clearing - Client Support Analyst Apply locations Milan - Palazzo Mezzanotte time type Full time posted on Posted 7 Days Ago job requisition id R22742

Key accountabilities
• Act as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and escalate issues in an accurate and timely manner
• Provide client support and follow up all questions or issues until resolution, regularly inform the client of progresses notably when in depth analysis is needed
• Ensure compliance with Service Level Agreements and strengthen the quality framework to meet quantitative and qualitative objectives.
• Drives continuous improvement of process and practices, assess and select improvement opportunities that provide long-term value and minimize operational risks
• Contribute to operation enhancement projects, review of specifications and creation of terms of reference on coming products and initiatives, support to clients for the developments and tests, execution of conformance tests with the clients

Your profile
• Strong financial background and a good knowledge / understanding of the various activities of Euronext direct & indirect client base.
• Prior relevant Client Services experience
• High standards of service delivery to clients and ability to create strong relationships
• Strong analytical and organization skills and problem-solving attitude
• Experienced with project management and ability to monitor
• Strong verbal communication skills both internally and externally

W e are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. With close to 1,930 listed issuers and around €6.3 trillion in market capitalisatio n as of end December 2022, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base. Euronext operates regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets and is the largest centre for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Derivatives, Commodities and Indices. The Group provides a multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway and Portugal. Euronext also leverages its expertise in running markets by providing technology and managed services to third parties. In addition to its main regulated market, it also operates a number of junior markets, simplifying access to listing for SMEs.

Euronext Clearing - Client Support Analyst page is loadedEuronext Clearing - Client Support Analyst Apply locations Milan - Palazzo Mezzanotte time type Full time posted on Posted Yesterday job requisition id R22742

Key accountabilities
• Act as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and escalate issues in an accurate and timely manner
• Provide client support and follow up all questions or issues until resolution, regularly inform the client of progresses notably when in depth analysis is needed
• Ensure compliance with Service Level Agreements and strengthen the quality framework to meet quantitative and qualitative objectives.
• Drives continuous improvement of process and practices, assess and select improvement opportunities that provide long-term value and minimize operational risks
• Contribute to operation enhancement projects, review of specifications and creation of terms of reference on coming products and initiatives, support to clients for the developments and tests, execution of conformance tests with the clients

Your profile
• Strong financial background and a good knowledge / understanding of the various activities of Euronext direct & indirect client base.
• Prior relevant Client Services experience
• High standards of service delivery to clients and ability to create strong relationships
• Strong analytical and organization skills and problem-solving attitude
• Experienced with project management and ability to monitor
• Strong verbal communication skills both internally and externally

W e are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. With close to 1,930 listed issuers and around €6.3 trillion in market capitalisatio n as of end December 2022, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base. Euronext operates regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets and is the largest centre for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Derivatives, Commodities and Indices. The Group provides a multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway and Portugal. Euronext also leverages its expertise in running markets by providing technology and managed services to third parties. In addition to its main regulated market, it also operates a number of junior markets, simplifying access to listing for SMEs.

Euronext Clearing - Client Support Analyst page is loadedEuronext Clearing - Client Support AnalystApply locations Milan - Palazzo Mezzanotte time type Full time posted on Posted 7 Days Ago job requisition id R22742

Key accountabilities
• Act as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and escalate issues in an accurate and timely manner
• Provide client support and follow up all questions or issues until resolution, regularly inform the client of progresses notably when in depth analysis is needed
• Ensure compliance with Service Level Agreements and strengthen the quality framework to meet quantitative and qualitative objectives.
• Drives continuous improvement of process and practices, assess and select improvement opportunities that provide long-term value and minimize operational risks
• Contribute to operation enhancement projects, review of specifications and creation of terms of reference on coming products and initiatives, support to clients for the developments and tests, execution of conformance tests with the clients

Your profile
• Strong financial background and a good knowledge / understanding of the various activities of Euronext direct & indirect client base.
• Prior relevant Client Services experience
• High standards of service delivery to clients and ability to create strong relationships
• Strong analytical and organization skills and problem-solving attitude
• Experienced with project management and ability to monitor
• Strong verbal communication skills both internally and externally

W e are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. With close to 1,930 listed issuers and around €6.3 trillion in market capitalisatio n as of end December 2022, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base. Euronext operates regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets and is the largest centre for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Derivatives, Commodities and Indices. The Group provides a multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway and Portugal. Euronext also leverages its expertise in running markets by providing technology and managed services to third parties. In addition to its main regulated market, it also operates a number of junior markets, simplifying access to listing for SMEs.

Salary Range: EUR 40,000 - 60,000

Apply now for the position of Client Support Analyst at Euronext Clearing, located in Milan - Palazzo Mezzanotte. This is a full-time role posted recently, with job requisition ID R22742.

1. Act as the main contact point for a designated group of clients on operational issues, managing incident processes and escalating problems promptly.
2. Provide comprehensive support to clients, following up on inquiries until resolution and keeping clients informed of progress, especially during detailed analyses.
3. Ensure adherence to Service Level Agreements and enhance quality standards to meet both quantitative and qualitative goals.
4. Drive continuous process improvements by identifying and implementing long-term solutions that reduce operational risks.
5. Participate in operational enhancement projects, review specifications, and support client testing and development activities.

1. Strong financial background with a good understanding of Euronext’s client activities.
2. Relevant experience in Client Services.
3. Excellent service delivery skills and relationship-building capabilities.
4. Strong analytical, organizational, and problem-solving skills.
5. Experience in project management and monitoring.
6. Effective verbal communication skills for both internal and external interactions.

We are committed to diversity and equal opportunity. We do not discriminate based on race, gender, age, religion, sexual orientation, disability, or other protected characteristics. We value diverse backgrounds and experiences, fostering a respectful environment.

Euronext is a leading pan-European market infrastructure connecting European economies to global markets. It operates regulated exchanges across several European countries and offers a wide range of financial products and services, including a multi-asset clearing house and securities depositories. Euronext is dedicated to innovation, sustainability, and providing a transparent and efficient marketplace for its diverse client base.

Per nostro cliente, principale fornitore di software sanitari e diagnostici in Europa, stiamo ricercando diverse figure di Client Support software sanitari .

In qualità di Client Support , avrai la possibilità di affiancare e supportare il personale medico nell'utilizzo di nuovi software.

Principali attività:

• Fornire supporto e assistenza al personale sanitario nell’utilizzo degli applicativi software.
• Supportare la formazione del personale medico / sanitario.
• Supervisionare il buon utilizzo dei software installati e segnalare tempestivamente al team di supporto tecnico eventuali anomalie / problematiche.
• Buona predisposizione all’utilizzo di strumenti informatici.
• Ottime capacità relazionali e comunicative, rapidità nell’apprendimento.
• Capacità di lavorare in modo autonomo e in team, in contesti dinamici.
• Flessibilità a trasferte su base settimanale sul territorio delle Marche.
• Possesso della patente B.

Modalità di lavoro: On site dal lunedì al venerdì.

Sedi di lavoro: Ancona, Salesi, Senigallia, Camerino, Fano, Fermo, Urbino, Ascoli Piceno.

Offerta: Contratto a tempo determinato in somministrazione, con concreta possibilità di carriera e crescita, CCNL Metalmeccanico, ticket e indennità di trasferta.

Per nostro cliente, principale fornitore di software sanitari e diagnostici in Europa, stiamo ricercando un Client Support .

In questa posizione, avrai la possibilità di affiancare e supportare il personale medico nell'utilizzo di nuovi software.

Principali attività:

• Fornire supporto e assistenza al personale sanitario nell’utilizzo degli applicativi software,
• Supportare la formazione del personale medico/sanitario,
• Supervisionare il corretto utilizzo dei software installati e segnalare tempestivamente eventuali anomalie o problematiche al team di supporto tecnico,
• Utilizzo di strumenti informatici con buona predisposizione,
• Ottime capacità relazionali e comunicative, rapidità nell’apprendimento,
• Capacità di lavorare in modo autonomo e in team, in contesti dinamici,
• Flessibilità a trasferte settimanali sul territorio regionale,
• Possesso della patente B e automuniti.

Si offre: contratto a tempo determinato, CCNL Metalmeccanico, ticket e indennità di trasferta.

Sede: Casalnuovo di Napoli.

Modalità di lavoro: On site, dal lunedì al venerdì.

Il servizio è gratuito. I candidati, ambosessi (L 903/77), sono invitati a leggere l'Informativa Privacy su Aut. Min. Prot. N. 1119 - SG - del 26/11/04.

As a Client Support Representative, you will be part of the Support and Services Competence Area, serving as the first point of contact for our clients, providing assistance and troubleshooting issues related to our proprietary solutions. You will collaborate closely with clients and internal teams to resolve issues efficiently and ensure smooth system operation. You will work in a dynamic, international team with a client-oriented attitude.

Role and Responsibilities:

• Provide advice on the correct use and configuration of Trueblue's applications.
• Escalate complex issues to second-level support or specialized teams when necessary.
• Track and document client inquiries, issues, and resolutions in the support system.
• Receive, analyze, and manage client-requested enhancements.
• Stay updated on product updates and new features to provide accurate support.
• Ensure timely resolution of issues to maintain client satisfaction and collaborate with the Client Service Manager to monitor and analyze service delivery.

Requirements:

• Bachelor's Degree or equivalent.
• Advisory and problem-solving skills.
• Excellent communication and interpersonal skills (client-facing and internal).
• Willingness to work in cross-functional teams on complex projects, delivering high-quality outcomes within short timeframes.
• Experience in client support activities and management in consulting and post-sales environments.
• Teamwork experience.
• Ability to organize work autonomously according to priorities.
• Results-oriented mindset, both individually and in teams.
• Ability to analyze and understand requests and activities.
• Strong communication, management, and information-sharing skills.
• Proficiency with computer tools such as PC, iPad/tablet, and Microsoft Office suite.
• English proficiency at C1 level.

Preferred Qualifications:

• Knowledge of additional foreign languages such as German, French, or Spanish.
• Familiarity with incident management practices (e.g., ITIL).
• Good knowledge of Microsoft Excel and PowerPoint.
• Confidence in organizing and presenting workshops and meetings.
• Availability to travel within Italy and abroad if required.

What We Offer:

• Competitive salary and benefits package.
• Workplace options in Verona or Milan.
• Hybrid work approach (smartworking).
• Training on proprietary solutions and ongoing professional development.
• A collaborative and innovative environment within a growing IT company.
• Opportunities for career advancement within the support team or other departments.