4 971 Posti di lavoro per Customer Support in Italia

Overview

Technical Customer Support Specialist per la Divisione Service di Endress+Hauser, con sede di riferimento Cernusco sul Naviglio (MI).

• Supporta i Clienti da remoto in Italia e all’estero per risolvere problemi di qualsiasi natura sulla strumentazione.
• Gestisce i ticket di assistenza attraverso la compilazione di un report tecnico sul gestionale aziendale e ne monitora l’andamento fino alla risoluzione definitiva.
• Coordina il proseguo dell’assistenza tecnica con l’Entità locale.
• Segnala ai centri di produzione problematiche ricorrenti in ottica di miglioramento continuo.
• Coglie le opportunità di business raccogliendo i bisogni del cliente e si relaziona con i reparti interessati al fine di soddisfare la richiesta.
• Eroga corsi di formazione tecnica sulla strumentazione (principio di misura, installazione e troubleshooting) per i clienti, presso il cliente stesso o presso la nostra sede.
• Supporta i colleghi sul field per bisogni specifici.
• Si relaziona con il team del Coordinamento per qualificare la richiesta e individuare i ricambi necessari per l’intervento.
• Conosce e fa propri i valori di Endress+ Hauser.

• È imprescindibile possedere un diploma tecnico oppure una laurea triennale ad indirizzo ingegneristico.
• Buone basi tecniche, doti comunicative e relazionali e capacità di multitasking.
• Forte orientamento al ruolo di Customer Support, capacità di problem solving, empatia, atteggiamento positivo orientato al cliente.
• Conoscenza della lingua inglese livello intermedio (B1) almeno per la comunicazione verbale.
• Pregressa esperienza in servizio clienti o campo correlato è preferibile.
• Gradita conoscenza di Salesforce.

• Ambiente di lavoro positivo in cui la proattività e l’orientamento agli obiettivi vengono premiati.
• Contesto con respiro internazionale, orientato al risultato ed a un servizio di qualità nei confronti del cliente.
• È previsto un importante programma Onboarding con periodi di formazione e affiancamento.
• La retribuzione sarà commisurata al profilo con in più un sistema variabile incentivante che si aggiunge alla retribuzione annua di riferimento.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Automation Machinery Manufacturing

Technical Customer Support Specialist per la Divisione Service di Endress+Hauser, con sede di riferimento Cernusco sul Naviglio (MI).

• Supporta i Clienti da remoto in Italia e all’estero per risolvere problemi di qualsiasi natura sulla strumentazione.
• Gestisce i ticket di assistenza attraverso la compilazione di un report tecnico sul gestionale aziendale e ne monitora l’andamento fino alla risoluzione definitiva.
• Coordina il proseguo dell’assistenza tecnica con l’Entità locale.
• Segnala ai centri di produzione problematiche ricorrenti in ottica di miglioramento continuo.
• Coglie le opportunità di business raccogliendo i bisogni del cliente e si relaziona con i reparti interessati al fine di soddisfare la richiesta.
• Eroga corsi di formazione tecnica sulla strumentazione (principio di misura, installazione e troubleshooting) per i clienti, presso il cliente stesso o presso la nostra sede.
• Supporta i colleghi sul field per bisogni specifici.
• Si relaziona con il team del Coordinamento per qualificare la richiesta e individuare i ricambi necessari per l’intervento.
• Conosce e fa propri i valori di Endress+ Hauser.

• È imprescindibile possedere un diploma tecnico oppure una laurea triennale ad indirizzo ingegneristico.
• Buone basi tecniche, doti comunicative e relazionali e capacità di multitasking.
• Forte orientamento al ruolo di Customer Support, capacità di problem solving, empatia, atteggiamento positivo orientato al cliente.
• Conoscenza della lingua inglese livello intermedio (B1) almeno per la comunicazione verbale.
• Pregressa esperienza in servizio clienti o campo correlato è preferibile.
• Gradita conoscenza di Salesforce.

• Ambiente di lavoro positivo in cui la proattività e l’orientamento agli obiettivi vengono premiati.
• Contesto con respiro internazionale, orientato al risultato ed a un servizio di qualità nei confronti del cliente.
• È previsto un importante programma Onboarding con periodi di formazione e affiancamento.
• La retribuzione sarà commisurata al profilo con in più un sistema variabile incentivante che si aggiunge alla retribuzione annua di riferimento.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Automation Machinery Manufacturing

CCH Tagetik, part of Wolters Kluwer's Corporate Performance & ESG Division, is looking for a proactive and motivated Senior Customer Support Specialist to join our II level Support Team.

The role can be based at any Italian CCH Tagetik office: Lucca, Rome, Milan, Turin.

This role is ideal for those ready to engage in more advanced customer service tasks. As a Senior Customer Support Specialist, you will contribute significantly to team goals and objectives, leveraging your growing skills and experience. This role provides an excellent opportunity to drive customer satisfaction through effective problem-solving and support.

You will provide advanced functional support on complex project activities to both internal and external customers using CCH Tagetik products. You will be involved in resolving highly complex inquiries and troubleshooting performance-related issues.

You will oversee the team's backlog and proactively collaborate with the Development Department for training and coordination purposes.

Working closely with clients and internal stakeholders, you will interpret business needs and ensure our product aligns with their expectations. You will analyze available options, plan and schedule activities, and manage execution to meet client objectives-leveraging your understanding of their business context, technical challenges, and available technologies.

• Interact with customers to address issues, monitor the resolution process, and provide regular updates on the status of each incident.
• Deliver advanced troubleshooting for products and services.
• Independently resolve well-known and documented cases.
• Analyze application settings and recommend best practices for software usage in straightforward scenarios.
• Facilitate communication between customers and internal support teams.
• Manage escalated customer inquiries and complex issues.
• Anticipate potential challenges and exercise sound judgment in identifying, resolving, and escalating issues when necessary.
• Support colleagues and contribute to a positive and collaborative work environment.
• Maintain and update the knowledge base with solutions to common customer issues.
• Conduct training sessions for junior team members.

• Degree in Business, Accounting, Information Technology, Computer Science, or a related field.
• At least 5 years of experience with CCH Tagetik, or relevant project experience (Consolidation, Pre-packaged Solutions, Budgeting & Planning, AIH or others) within Tagetik (preferred) or other CPM software.
• Advanced Problem-Solving: provide deeper troubleshooting for complex issues, ability to work on own initiative.
• Advanced Customer Interaction Management: effectively resolve escalated customer issues, strong empathy and ability to work with all types of customer personalities.
• Understanding Prioritization: ability to effectively prioritize and manage multiple tasks concurrently.
• Analytical Thinking: analyze feedback to identify trends and improvements.
• Knowledge Base Management: maintain and update internal resources.
• Training and Development: conduct training for new hires and junior staff.
• Project Coordination: lead small projects aimed at improving customer service.
• Protocol Development: assist in creating and refining service protocols.
• Strong verbal and written communication skills in both Italian and English.
• Proficiency in Microsoft Office.
• Familiarity with common database tasks (Oracle, Microsoft SQL Server, PostgreSQL, SAP HANA).

Knowledge of financial concepts (Consolidation, Regulatory compliance, Budgeting & Planning) is a strong plus.

• Flexible working hours where you can start between 8:00 and 10:00 and flexible working policy (3 days a week from home, 2 days a week in the office).
• English classes and full access to E-learning platforms such as Pluralsight, LinkedIn Learning, etc.
• Possibility of certification paths such as cloud providers certifications, and opportunity to work on cutting-edge AI solutions in a product-driven company.
• Development plans to help you steer your career path. Annual performance and salary reviews.
• Community and teambuilding events like the global code games, network events and Wolters Kluwer value days.

CCH Tagetik, part of Wolters Kluwer's Corporate Performance & ESG Division, is looking for a proactive and motivated Senior Customer Support Specialist to join our II level Support Team.

The role can be based at any Italian CCH Tagetik office: Lucca, Rome, Milan, Turin.

This role is ideal for those ready to engage in more advanced customer service tasks. As a Senior Customer Support Specialist, you will contribute significantly to team goals and objectives, leveraging your growing skills and experience. This role provides an excellent opportunity to drive customer satisfaction through effective problem-solving and support.

You will provide advanced functional support on complex project activities to both internal and external customers using CCH Tagetik products. You will be involved in resolving highly complex inquiries and troubleshooting performance-related issues.

You will oversee the team's backlog and proactively collaborate with the Development Department for training and coordination purposes.

Working closely with clients and internal stakeholders, you will interpret business needs and ensure our product aligns with their expectations. You will analyze available options, plan and schedule activities, and manage execution to meet client objectives-leveraging your understanding of their business context, technical challenges, and available technologies.

• Interact with customers to address issues, monitor the resolution process, and provide regular updates on the status of each incident.
• Deliver advanced troubleshooting for products and services.
• Independently resolve well-known and documented cases.
• Analyze application settings and recommend best practices for software usage in straightforward scenarios.
• Facilitate communication between customers and internal support teams.
• Manage escalated customer inquiries and complex issues.
• Anticipate potential challenges and exercise sound judgment in identifying, resolving, and escalating issues when necessary.
• Support colleagues and contribute to a positive and collaborative work environment.
• Maintain and update the knowledge base with solutions to common customer issues.
• Conduct training sessions for junior team members.

• Degree in Business, Accounting, Information Technology, Computer Science, or a related field.
• At least 5 years of experience with CCH Tagetik, or relevant project experience (Consolidation, Pre-packaged Solutions, Budgeting & Planning, AIH or others) within Tagetik (preferred) or other CPM software.
• Advanced Problem-Solving: provide deeper troubleshooting for complex issues, ability to work on own initiative.
• Advanced Customer Interaction Management: effectively resolve escalated customer issues, strong empathy and ability to work with all types of customer personalities.
• Understanding Prioritization: ability to effectively prioritize and manage multiple tasks concurrently.
• Analytical Thinking: analyze feedback to identify trends and improvements.
• Knowledge Base Management: maintain and update internal resources.
• Training and Development: conduct training for new hires and junior staff.
• Project Coordination: lead small projects aimed at improving customer service.
• Protocol Development: assist in creating and refining service protocols.
• Strong verbal and written communication skills in both Italian and English.
• Proficiency in Microsoft Office.
• Familiarity with common database tasks (Oracle, Microsoft SQL Server, PostgreSQL, SAP HANA).

Knowledge of financial concepts (Consolidation, Regulatory compliance, Budgeting & Planning) is a strong plus.

• Flexible working hours where you can start between 8:00 and 10:00 and flexible working policy (3 days a week from home, 2 days a week in the office).
• English classes and full access to E-learning platforms such as Pluralsight, LinkedIn Learning, etc.
• Possibility of certification paths such as cloud providers certifications, and opportunity to work on cutting-edge AI solutions in a product-driven company.
• Development plans to help you steer your career path. Annual performance and salary reviews.
• Community and teambuilding events like the global code games, network events and Wolters Kluwer value days.

CCH Tagetik, part of Wolters Kluwer's Corporate Performance & ESG Division, is looking for a proactive and motivated Senior Customer Support Specialist to join our II level Support Team.

The role can be based at any Italian CCH Tagetik office: Lucca, Rome, Milan, Turin.

This role is ideal for those ready to engage in more advanced customer service tasks. As a Senior Customer Support Specialist, you will contribute significantly to team goals and objectives, leveraging your growing skills and experience. This role provides an excellent opportunity to drive customer satisfaction through effective problem-solving and support.

You will provide advanced functional support on complex project activities to both internal and external customers using CCH Tagetik products. You will be involved in resolving highly complex inquiries and troubleshooting performance-related issues.

You will oversee the team's backlog and proactively collaborate with the Development Department for training and coordination purposes.

Working closely with clients and internal stakeholders, you will interpret business needs and ensure our product aligns with their expectations. You will analyze available options, plan and schedule activities, and manage execution to meet client objectives-leveraging your understanding of their business context, technical challenges, and available technologies.

• Interact with customers to address issues, monitor the resolution process, and provide regular updates on the status of each incident.
• Deliver advanced troubleshooting for products and services.
• Independently resolve well-known and documented cases.
• Analyze application settings and recommend best practices for software usage in straightforward scenarios.
• Facilitate communication between customers and internal support teams.
• Manage escalated customer inquiries and complex issues.
• Anticipate potential challenges and exercise sound judgment in identifying, resolving, and escalating issues when necessary.
• Support colleagues and contribute to a positive and collaborative work environment.
• Maintain and update the knowledge base with solutions to common customer issues.
• Conduct training sessions for junior team members.

• Degree in Business, Accounting, Information Technology, Computer Science, or a related field.
• At least 5 years of experience with CCH Tagetik, or relevant project experience (Consolidation, Pre-packaged Solutions, Budgeting & Planning, AIH or others) within Tagetik (preferred) or other CPM software.
• Advanced Problem-Solving: provide deeper troubleshooting for complex issues, ability to work on own initiative.
• Advanced Customer Interaction Management: effectively resolve escalated customer issues, strong empathy and ability to work with all types of customer personalities.
• Understanding Prioritization: ability to effectively prioritize and manage multiple tasks concurrently.
• Analytical Thinking: analyze feedback to identify trends and improvements.
• Knowledge Base Management: maintain and update internal resources.
• Training and Development: conduct training for new hires and junior staff.
• Project Coordination: lead small projects aimed at improving customer service.
• Protocol Development: assist in creating and refining service protocols.
• Strong verbal and written communication skills in both Italian and English.
• Proficiency in Microsoft Office.
• Familiarity with common database tasks (Oracle, Microsoft SQL Server, PostgreSQL, SAP HANA).

Knowledge of financial concepts (Consolidation, Regulatory compliance, Budgeting & Planning) is a strong plus.

• Flexible working hours where you can start between 8:00 and 10:00 and flexible working policy (3 days a week from home, 2 days a week in the office).
• English classes and full access to E-learning platforms such as Pluralsight, LinkedIn Learning, etc.
• Possibility of certification paths such as cloud providers certifications, and opportunity to work on cutting-edge AI solutions in a product-driven company.
• Development plans to help you steer your career path. Annual performance and salary reviews.
• Community and teambuilding events like the global code games, network events and Wolters Kluwer value days.

CCH Tagetik, part of Wolters Kluwer's Corporate Performance & ESG Division, is looking for a proactive and motivated Senior Customer Support Specialist to join our II level Support Team.

The role can be based at any Italian CCH Tagetik office: Lucca, Rome, Milan, Turin.

This role is ideal for those ready to engage in more advanced customer service tasks. As a Senior Customer Support Specialist, you will contribute significantly to team goals and objectives, leveraging your growing skills and experience. This role provides an excellent opportunity to drive customer satisfaction through effective problem-solving and support.

You will provide advanced functional support on complex project activities to both internal and external customers using CCH Tagetik products. You will be involved in resolving highly complex inquiries and troubleshooting performance-related issues.

You will oversee the team's backlog and proactively collaborate with the Development Department for training and coordination purposes.

Working closely with clients and internal stakeholders, you will interpret business needs and ensure our product aligns with their expectations. You will analyze available options, plan and schedule activities, and manage execution to meet client objectives-leveraging your understanding of their business context, technical challenges, and available technologies.

• Interact with customers to address issues, monitor the resolution process, and provide regular updates on the status of each incident.
• Deliver advanced troubleshooting for products and services.
• Independently resolve well-known and documented cases.
• Analyze application settings and recommend best practices for software usage in straightforward scenarios.
• Facilitate communication between customers and internal support teams.
• Manage escalated customer inquiries and complex issues.
• Anticipate potential challenges and exercise sound judgment in identifying, resolving, and escalating issues when necessary.
• Support colleagues and contribute to a positive and collaborative work environment.
• Maintain and update the knowledge base with solutions to common customer issues.
• Conduct training sessions for junior team members.

• Degree in Business, Accounting, Information Technology, Computer Science, or a related field.
• At least 5 years of experience with CCH Tagetik, or relevant project experience (Consolidation, Pre-packaged Solutions, Budgeting & Planning, AIH or others) within Tagetik (preferred) or other CPM software.
• Advanced Problem-Solving: provide deeper troubleshooting for complex issues, ability to work on own initiative.
• Advanced Customer Interaction Management: effectively resolve escalated customer issues, strong empathy and ability to work with all types of customer personalities.
• Understanding Prioritization: ability to effectively prioritize and manage multiple tasks concurrently.
• Analytical Thinking: analyze feedback to identify trends and improvements.
• Knowledge Base Management: maintain and update internal resources.
• Training and Development: conduct training for new hires and junior staff.
• Project Coordination: lead small projects aimed at improving customer service.
• Protocol Development: assist in creating and refining service protocols.
• Strong verbal and written communication skills in both Italian and English.
• Proficiency in Microsoft Office.
• Familiarity with common database tasks (Oracle, Microsoft SQL Server, PostgreSQL, SAP HANA).

Knowledge of financial concepts (Consolidation, Regulatory compliance, Budgeting & Planning) is a strong plus.

• Flexible working hours where you can start between 8:00 and 10:00 and flexible working policy (3 days a week from home, 2 days a week in the office).
• English classes and full access to E-learning platforms such as Pluralsight, LinkedIn Learning, etc.
• Possibility of certification paths such as cloud providers certifications, and opportunity to work on cutting-edge AI solutions in a product-driven company.
• Development plans to help you steer your career path. Annual performance and salary reviews.
• Community and teambuilding events like the global code games, network events and Wolters Kluwer value days.

Rome, Metropolitan City of Rome Capital, Italy

Customer Support Specialist - Small Appliances Group

Location: Oriente, Lisbon

Start Date: July 24, 2024

Work Schedule: 5 days a week, 8 hours a day

- Relocation Assistance:

• - Reimbursement of Airfare up to 400 in Economy class on the 6th month of the contract
• - Apartment Room with rent of 280 for 12 months (deducted from the payslip)

Contract Duration :1 year

Job Description:

- Provide top-tier tech support to clients post-sales for various domestic appliance brands.

- Act as the primary point of contact for customer tech support via phone and email.

- Conduct initial diagnostics of client issues using 60 available processes and escalate complex issues.

- Proactively enhance client satisfaction during diagnostics, including using YouTube tutorials for extra support.

- Communicate with customers via email or phone to provide product information, follow up on orders, handle minor repairs, and address complaints.

- Utilize three different software programs during the support process.

- Cross-selling skills are advantageous.

Compensation:

- Performance Bonus

- Complexity Bonus

- Health Insurance

If you possess C2 proficiency in Italian and have experience in Customer Support, this role in Lisbon offers a **Welcome Bonus of 2000**. Join our team to deliver exceptional customer service and technical support for renowned domestic appliance brands.

Apply now with your updated CV to be considered for this exciting opportunity.

About the Role

CCH Tagetik, part of Wolters Kluwer's Corporate Performance & ESG Division, is looking for a proactive and motivated Senior Customer Support Specialist to join our II level Support Team .

The role can be based at any Italian CCH Tagetik office: Lucca, Rome, Milan, Turin.

Overview: This role is ideal for those ready to engage in more advanced customer service tasks. As a Senior Customer Support Specialist, you will contribute significantly to team goals and objectives, leveraging your growing skills and experience. This role provides an excellent opportunity to drive customer satisfaction through effective problem-solving and support.

You will provide advanced functional support on complex project activities to both internal and external customers using CCH Tagetik products. You will be involved in resolving highly complex inquiries and troubleshooting performance-related issues.

You will oversee the team's backlog and proactively collaborate with the Development Department for training and coordination purposes.

Working closely with clients and internal stakeholders, you will interpret business needs and ensure our product aligns with their expectations. You will analyze available options, plan and schedule activities, and manage execution to meet client objectives—leveraging your understanding of their business context, technical challenges, and available technologies.

• Interact with customers to address issues, monitor the resolution process, and provide regular updates on the status of each incident.
• Deliver advanced troubleshooting for products and services.
• Independently resolve well-known and documented cases.
• Analyze application settings and recommend best practices for software usage in straightforward scenarios.
• Facilitate communication between customers and internal support teams.
• Manage escalated customer inquiries and complex issues.
• Anticipate potential challenges and exercise sound judgment in identifying, resolving, and escalating issues when necessary.
• Support colleagues and contribute to a positive and collaborative work environment.
• Maintain and update the knowledge base with solutions to common customer issues.
• Conduct training sessions for junior team members.

• Degree in Business, Accounting, Information Technology, Computer Science, or a related field.
• At least 5 years of experience with CCH Tagetik , or relevant project experience (Consolidation , Pre-packaged Solutions , Budgeting & Planning , AIH or others) within Tagetik (preferred) or other CPM software .
• Advanced Problem-Solving: provide deeper troubleshooting for complex issues, ability to work on own initiative.
• Advanced Customer Interaction Management: effectively resolve escalated customer issues, strong empathy and ability to work with all types of customer personalities.
• Understanding Prioritization: ability to effectively prioritize and manage multiple tasks concurrently.
• Analytical Thinking: analyze feedback to identify trends and improvements.
• Knowledge Base Management: maintain and update internal resources.
• Training and Development: conduct training for new hires and junior staff.
• Project Coordination: lead small projects aimed at improving customer service.
• Protocol Development: assist in creating and refining service protocols.
• Strong verbal and written communication skills in both Italian and English.
• Proficiency in Microsoft Office.
• Familiarity with common database tasks (Oracle, Microsoft SQL Server, PostgreSQL, SAP HANA).

Knowledge of financial concepts (Consolidation, Regulatory compliance, Budgeting & Planning) is a strong plus.

• Flexible working hours where you can start between 8:00 and 10:00 and flexible working policy (3 days a week from home, 2 days a week in the office).
• English classes and full access to E-learning platforms such as Pluralsight, LinkedIn Learning, etc.
• Possibility of certification paths such as cloud providers certifications, and opportunity to work on cutting-edge AI solutions in a product-driven company.
• Development plans to help you steer your career path. Annual performance and salary reviews.
• Community and teambuilding events like the global code games, network events and Wolters Kluwer value days.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

About the Role

CCH Tagetik, part of Wolters Kluwer's Corporate Performance & ESG Division, is looking for a proactive and motivated Senior Customer Support Specialist to join our II level Support Team .

The role can be based at any Italian CCH Tagetik office: Lucca, Rome, Milan, Turin.

Overview: This role is ideal for those ready to engage in more advanced customer service tasks. As a Senior Customer Support Specialist, you will contribute significantly to team goals and objectives, leveraging your growing skills and experience. This role provides an excellent opportunity to drive customer satisfaction through effective problem-solving and support.

You will provide advanced functional support on complex project activities to both internal and external customers using CCH Tagetik products. You will be involved in resolving highly complex inquiries and troubleshooting performance-related issues.

You will oversee the team's backlog and proactively collaborate with the Development Department for training and coordination purposes.

Working closely with clients and internal stakeholders, you will interpret business needs and ensure our product aligns with their expectations. You will analyze available options, plan and schedule activities, and manage execution to meet client objectives—leveraging your understanding of their business context, technical challenges, and available technologies.

• Interact with customers to address issues, monitor the resolution process, and provide regular updates on the status of each incident.
• Deliver advanced troubleshooting for products and services.
• Independently resolve well-known and documented cases.
• Analyze application settings and recommend best practices for software usage in straightforward scenarios.
• Facilitate communication between customers and internal support teams.
• Manage escalated customer inquiries and complex issues.
• Anticipate potential challenges and exercise sound judgment in identifying, resolving, and escalating issues when necessary.
• Support colleagues and contribute to a positive and collaborative work environment.
• Maintain and update the knowledge base with solutions to common customer issues.
• Conduct training sessions for junior team members.

• Degree in Business, Accounting, Information Technology, Computer Science, or a related field.
• At least 5 years of experience with CCH Tagetik , or relevant project experience (Consolidation , Pre-packaged Solutions , Budgeting & Planning , AIH or others) within Tagetik (preferred) or other CPM software .
• Advanced Problem-Solving: provide deeper troubleshooting for complex issues, ability to work on own initiative.
• Advanced Customer Interaction Management: effectively resolve escalated customer issues, strong empathy and ability to work with all types of customer personalities.
• Understanding Prioritization: ability to effectively prioritize and manage multiple tasks concurrently.
• Analytical Thinking: analyze feedback to identify trends and improvements.
• Knowledge Base Management: maintain and update internal resources.
• Training and Development: conduct training for new hires and junior staff.
• Project Coordination: lead small projects aimed at improving customer service.
• Protocol Development: assist in creating and refining service protocols.
• Strong verbal and written communication skills in both Italian and English.
• Proficiency in Microsoft Office.
• Familiarity with common database tasks (Oracle, Microsoft SQL Server, PostgreSQL, SAP HANA).

Knowledge of financial concepts (Consolidation, Regulatory compliance, Budgeting & Planning) is a strong plus.

• Flexible working hours where you can start between 8:00 and 10:00 and flexible working policy (3 days a week from home, 2 days a week in the office).
• English classes and full access to E-learning platforms such as Pluralsight, LinkedIn Learning, etc.
• Possibility of certification paths such as cloud providers certifications, and opportunity to work on cutting-edge AI solutions in a product-driven company.
• Development plans to help you steer your career path. Annual performance and salary reviews.
• Community and teambuilding events like the global code games, network events and Wolters Kluwer value days.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.