2 738 Posti di lavoro per Employee Relations in Italia

The North American Employee Relations (ER) team supports Field Operations organizations across fulfillment and logistics business lanes. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position.

The Employee Relations Manager will possess employee and labor relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with frontline employees. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important “source of truth” regarding whether the organization is meeting its core values and principles.


Key job responsibilities
The ER Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. An ER Manager will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success. This particular position will focus initially and primarily on proactive initiatives designed to promote the employee experience.

- Detect and Mitigate Risks: Apply employee and labor relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks
- Crisis Management: Work reactively on crisis-oriented partner issues under time limitations while exercising excellent judgment
- Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience
- Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
- Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions
- Collaborate: Build constructive relationships with critical stakeholders to share information and influence change
- Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
- Work at Scale: Launch and manage sustainable mechanisms for entire networks

BASIC QUALIFICATIONS

• Bachelor's Degree
• 7+ years of relevant experience in employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations Experience supporting large hourly workforces highly desired
• Successful record of creating, improving and executing programs at scale Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience
• Skilled in MS Excel, Word, SharePoint & PowerPoint

PREFERRED QUALIFICATIONS

• Advanced degree, JD, or other specialized training in labor/employee relations
• Experience building and launching programs that measurably impact positive engagement • Works well in a fast-paced environment, flexible, able to change direction quickly and manage projects through ambiguity and constant change
• Excellent organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments
• Strong communication skills in written and verbal form; extensive public speaking, training, and/or leadership communication skills
• Solid sense of accountability, high-quality judgment and sound decision-making • Ability to handle confidential information and escalate issues when appropriate
• Ability to quickly connect with people across a wide variety of cultural and socio-economic backgrounds
• Fluency in multiple languages
• Previous experience managing operations


Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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This position requires an individual who has previous employee and labor relations experience, subject matter knowledge, and strong communication (written/verbal) and interpersonal skills that enables the individual to work successfully on a broad spectrum of employee relations and site support issues and projects.

This role must be located in CDMX or EDOMEX.

The position supports Mexico Operations. The central objective of Amazon’s employee relations team is to ensure our organization’s treatment of employees is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position will focus on site support activities that improve local and network employee relations.

The individual, for example, will work proactively to:
- Collect and analyze multiple levels of Associate and manager feedback, primarily through data analysis and site visits;
- Partner and engage with site leadership and HR to identify and improve opportunities that affect the Associate experience including continuous improvement in communication vehicles and practices;
- Analyze, diagnose, and audit people programs, policies, and practices to sustain positive employee relations;
- Prepare assessment reports including observations and analysis for senior level leadership review;
- Conduct positive employee relations trainings;
- Conduct and oversee employee relations and vulnerability assessment programs.
- Confident and innovative thinker; isn’t satisfied with “checking the box” or just pulling out “what we did at my last job”
- Acts with sense of urgency, bias for action, fast pace, and desire to thrive in a dynamically growing environment.

The individual may be required to work reactively on critical Employee Relations issues that are crisis-oriented and typically can only be successfully completed with limited time.

The position reports to the Mexico’s Employee Relations Head of Country within the Operations Human Resources group. This is a full-time position that will require significant travel, 50-60% of the time over the course of the year.

BASIC QUALIFICATIONS

- Completed Bachelor’s degree.
- 5+ years direct experience in Employee Relations, Labor Relations, or labor/employment law with an emphasis on labor and employee relations work
- Experience in retail / manufacturing / distribution / call center environments with hourly employee populations.
- Experience in Federal Labor Law.
- Experience in identifying and mitigating labor risks.
- Technically proficient in MS Word, Excel, Access, & PowerPoint.
- English & Spanish proficiency.

PREFERRED QUALIFICATIONS

- Bachelor’s degree; advanced degree, JD, or other specialized training in labor/employee relations.
- Experience working in unionized settings.
- Experience in designing and delivering successful training programs.
- Team player with demonstrated strong written and oral communication skills; excellent public speaker.
- Strong interpersonal and persuasion skills, enabling individual to establish partnerships working with senior leaders and across organizational lines.
- Able to handle confidential information in a mature and professional manner
- Highly analytical thinker and problem solver.
- Strong project and time management skills with ability to multi-task and manage multiple projects to closure.


Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

#J-18808-Ljbffr

DESCRIPTION

Join an exciting team with a great mission. We aim for Amazon to be the most customer-centric company where customers can find, discover, and buy anything online. With your help, Amazon will also become the most employee-centric company in the world. We seek exceptionally talented, bright, and driven individuals. This is your chance to make history!

The role involves developing and implementing strategies to address country labour relations challenges for on-the-road operational business lines and providing labour relations support by collaborating with operational teams to advance company objectives. The role acts as a strategic partner for Operations, Delivery Service Partner Management, and other key internal / external stakeholders.

The primary focus is to drive EXR operational excellence, goals, and strategy while addressing ER needs within a specific country. Leading through complex labour issues and crisis situations with sound judgment and effective communication is essential.

The base location within Italy is flexible, with Rome or Naples suggested as options.

Key job responsibilities include :

Labour Relations Strategy

• Strategy Development : Support the Head of Country to create and implement the EXR strategy.
• Country Execution : Deliver business line-specific goals and initiatives, adhering to approved priorities and standards.
• Risk Mitigation : Use expertise in employee and labour relations to identify issues, predict risks, and develop mitigation strategies.
• Own Your ER Environment : Monitor internal and external environments, including regulations and peer practices.
• Stakeholder Collaboration : Build and maintain influential relationships with Operations and other stakeholders.
• Project Management : Independently manage projects to achieve country and business line results.

Operational Excellence

• Analytical Skills : Use data and anecdotes to develop recommendations and measure success.
• Compliance : Ensure full compliance of EXR activities, flag risks, and suggest alternatives.
• Deliver Innovation : Develop solutions that challenge current practices.
• Fostering the Culture : Assess engagement mechanisms and signals for positive workplaces.
• Site Visits : Routinely visit Amazon operation sites to develop strategies for ER risk mitigation.
• Writing Skills : Contribute to EXR reporting activities.

Leadership Capabilities

• Strategic Vision and Hands-on Execution : Support development of country strategies while managing day-to-day operations.
• Business Acumen : Translate business needs into EXR plans and participate in strategic meetings.
• Collaboration and Partnership : Build relationships with various departments to advance company objectives.
• Problem-Solving and Innovation : Partner with teams to diagnose problems and drive innovative programs.
• Effective Communication : Clearly communicate EXR matters to ensure organizational alignment.
• Crisis Management : Handle employee relations issues under time constraints with sound judgment.

The position reports to the Head of Employee and Experience Relations Italy within the EU Employee Experience and Relations Team. This full-time role requires up to 50% travel across Italy and occasionally beyond, sometimes with little notice.

• BASIC QUALIFICATIONS
• Experience in employee relations, labour relations, or employment law in Italy
• Master’s Degree in Human Resources, Employment Law, Labour Relations, or MBA
• Fluent in both spoken and written Italian and English (CEFR, C2)
• PREFERRED QUALIFICATIONS
• Experience in distribution, logistics, or transportation industries
• Excellent analytical, organizational, and flexibility skills
• Ability to navigate complex, international organizational structures
• Strong interpersonal and persuasion skills
• Fast comprehension and high judgment
• Experience with third-party contractor workforces
• Ability to work in fast-paced, ambiguous environments

J-18808-Ljbffr

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This position requires an individual with previous employee and labor relations experience, subject matter knowledge, and strong communication (written and verbal) and interpersonal skills. The individual should be able to work successfully on a broad spectrum of employee relations and site support issues and projects.

This role must be located in CDMX or EDOMEX.

The position supports Mexico Operations. Amazon’s employee relations team aims to ensure fair, respectful treatment of employees aligned with our core values and objectives. This role focuses on site support activities to improve local and network employee relations.

Key responsibilities include:

• Collecting and analyzing feedback from associates and managers through data analysis and site visits;
• Partnering with site leadership and HR to improve communication and the associate experience;
• Analyzing, diagnosing, and auditing people programs, policies, and practices to maintain positive employee relations;
• Preparing assessment reports for senior leadership review;
• Conducting employee relations training sessions;
• Overseeing employee relations and vulnerability assessment programs;

The candidate should be a confident and innovative thinker, proactive, and able to act with urgency in a fast-paced, dynamic environment. The role may involve reactive work on critical employee relations issues that are crisis-oriented and time-sensitive.

This full-time position reports to the Mexico Employee Relations Head of Country within the Operations HR group and requires significant travel (50-60% annually).

BASIC QUALIFICATIONS

• Bachelor’s degree completed;
• 5+ years of experience in Employee Relations, Labor Relations, or employment law, focusing on labor and employee relations;
• Experience in retail, manufacturing, distribution, or call center environments with hourly employees;
• Knowledge of Federal Labor Law;
• Experience identifying and mitigating labor risks;
• Proficiency in MS Word, Excel, Access, and PowerPoint;
• Fluent in English and Spanish.

PREFERRED QUALIFICATIONS

• Advanced degree, JD, or specialized training in labor or employee relations;
• Experience working in unionized settings;
• Experience designing and delivering training programs;
• Strong communication skills and public speaking ability;
• Excellent interpersonal and persuasion skills to collaborate with senior leaders;
• Ability to handle confidential information professionally;
• Analytical thinker and problem solver;
• Strong project management skills with the ability to multitask and complete projects.

Amazon promotes an inclusive culture. If you require workplace accommodations during the application or onboarding process, please visit our support page. Amazon is an equal opportunity employer and does not discriminate based on protected statuses.

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Job ID : 2982175 | Amazon Italia Transport Srl

Join an exciting team with a great mission. We want Amazon to not only be the most customer centric company where our customers can find, discover and buy anything online, but with your help, Amazon will also become the most employee centric company in the world. To get there, we need exceptionally talented, bright, and driven people. This is your chance to make history!

The ER Manager is a key role within the EU EXR (Employee Experience and Relations) Field organization, reporting within the Country EXR organization. The ER Manager role requires an individual who has significant employee and labour relations experience, deep subject matter expertise, and strong leadership, communication and interpersonal skills.

The role involves helping to develop and implement strategies to address country labour relations challenges for on the road operational business lines and providing labour relations support by collaborating with operational teams to advance company objectives. The role acts as strategic partner for Operations, Delivery Service Partner Management team, and other key internal / external stakeholders.

The primary focus is to drive EXR operational excellence, goals, strategy, while addressing the ER needs within a specific country geography. Leading through complex labour issues and crisis situations with sound judgment and effective communication is key to this role.

The base location within Italy is flexible, with Rome or Naples offered as a suggested base.

Key job responsibilities

Labour Relations Strategy

• Strategy Development : Support the Head of Country to create and implement the EXR strategy.
• Country Execution : deliver business line-specific goals and key initiatives, adhering to the approved EXR priorities and standards.
• Risk Mitigation : Utilise expertise in employee and labour relations to identify potential issues, predict risks, and develop effective strategies to mitigate them.
• Own Your ER Environment : Monitor your internal EXR environment through standard tools and mechanisms, as well as your external operating context (including new regulations and peer practices).
• Stakeholder Collaboration : Build and maintain influential relationships with Operations, as well as other critical stakeholders, to gather information, feedback, support.
• Project Management : Independently manage projects and initiatives aimed at achieving country-level and business line level results.

Operational Excellence

Analytical Skills : Use data and anecdotes to develop recommendations and measure strategy success.Compliance : ensure full compliance of EXR decisions and activities. Flag risks and recommend alternative solutions to maximize compliance.Deliver Innovation : Develop and deliver solutions that challenge current practices and industry status quo.Fostering the Culture : Assess engagement mechanisms and signals that maintain positive workplace environments.Site Visits : Routinely visit Amazon operation sites and develop proactive and reactive strategies to mitigate ER risk.Writing Skills : Generate and contribute to EXR reporting activities.

Leadership Capabilities

Strategic Vision and Hands-on Execution : Support the development of country strategies with the Head of Country while effectively managing day-to-day EXR operations.Business Acumen : Translate business needs into EXR plans and participate in strategic planning meetings.Collaboration and Partnership : Build collaborative relationships with Operations leaders, as well as Legal, Finance, Public Relations, and Public Policy departments, to advance the company's mission and objectives.Problem-Solving and Innovation : Partner with stakeholder teams to diagnose problems, influence solutions, and drive innovative EXR programs that meet organizational goals.Effective Communication : Communicate EXR-related matters clearly and effectively to business leaders and country stakeholders, ensuring alignment and understanding across all levels of the organization.Crisis Management : Balance proactive projects with crisis-response, demonstrating sound judgment and the ability to handle critical employee relations issues under time constraints.

The position reports to the Head of Employee and Experience Relations Italy, within the EU Employee Experience and Relations Team at Amazon. This is a full-time position that will require up to 50% of travel throughout Italy and beyond on occasion, sometimes with little or no notice.

BASIC QUALIFICATIONS

Experience in employee relations, labour relations, or labour / employment Italian lawMaster’s Degree in Human Resources, Employment Law, Labour Relations or MBA.Fluent in both spoken and written Italian and English (CEFR, C2) in Italian and English (written and spoken)

PREFERRED QUALIFICATIONS

Experience in distribution, logistics and / or transportation industriesExcellent analytical skills, flexibility and organizational skills.Demonstrated ability to successfully navigate complex, international organizational structures.Strong interpersonal and persuasion skillsFast comprehension and high judgmentExperience working with third-party contractor workforcesAbility to work in fast-paced, ambiguous environments

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

J-18808-Ljbffr

J-18808-Ljbffr

#J-18808-Ljbffr

DESCRIPTION

Join an exciting team with a great mission. We aim for Amazon to be the most customer-centric company where customers can find, discover, and buy anything online. With your help, Amazon will also become the most employee-centric company in the world. We seek exceptionally talented, bright, and driven individuals. This is your chance to make history!

The role involves developing and implementing strategies to address country labour relations challenges for on-the-road operational business lines and providing labour relations support by collaborating with operational teams to advance company objectives. The role acts as a strategic partner for Operations, Delivery Service Partner Management, and other key internal / external stakeholders.

The primary focus is to drive EXR operational excellence, goals, and strategy while addressing ER needs within a specific country. Leading through complex labour issues and crisis situations with sound judgment and effective communication is essential.

The base location within Italy is flexible, with Rome or Naples suggested as options.

Key job responsibilities include :

Labour Relations Strategy

• Strategy Development : Support the Head of Country to create and implement the EXR strategy.
• Country Execution : Deliver business line-specific goals and initiatives, adhering to approved priorities and standards.
• Risk Mitigation : Use expertise in employee and labour relations to identify issues, predict risks, and develop mitigation strategies.
• Own Your ER Environment : Monitor internal and external environments, including regulations and peer practices.
• Stakeholder Collaboration : Build and maintain influential relationships with Operations and other stakeholders.
• Project Management : Independently manage projects to achieve country and business line results.

Operational Excellence

Analytical Skills : Use data and anecdotes to develop recommendations and measure success.

Compliance : Ensure full compliance of EXR activities, flag risks, and suggest alternatives.

Deliver Innovation : Develop solutions that challenge current practices.

Fostering the Culture : Assess engagement mechanisms and signals for positive workplaces.

Site Visits : Routinely visit Amazon operation sites to develop strategies for ER risk mitigation.

Writing Skills : Contribute to EXR reporting activities.

Leadership Capabilities

Strategic Vision and Hands-on Execution : Support development of country strategies while managing day-to-day operations.

Business Acumen : Translate business needs into EXR plans and participate in strategic meetings.

Collaboration and Partnership : Build relationships with various departments to advance company objectives.

Problem-Solving and Innovation : Partner with teams to diagnose problems and drive innovative programs.

Effective Communication : Clearly communicate EXR matters to ensure organizational alignment.

Crisis Management : Handle employee relations issues under time constraints with sound judgment.

The position reports to the Head of Employee and Experience Relations Italy within the EU Employee Experience and Relations Team. This full-time role requires up to 50% travel across Italy and occasionally beyond, sometimes with little notice.

BASIC QUALIFICATIONS

Experience in employee relations, labour relations, or employment law in Italy

Master’s Degree in Human Resources, Employment Law, Labour Relations, or MBA

Fluent in both spoken and written Italian and English (CEFR, C2)

PREFERRED QUALIFICATIONS

Experience in distribution, logistics, or transportation industries

Excellent analytical, organizational, and flexibility skills

Ability to navigate complex, international organizational structures

Strong interpersonal and persuasion skills

Fast comprehension and high judgment

Experience with third-party contractor workforces

Ability to work in fast-paced, ambiguous environments

J-18808-Ljbffr

#J-18808-Ljbffr

Join an exciting team with a great mission. We want Amazon to not only be the most customer centric company where our customers can find, discover and buy anything online, but with your help, Amazon will also become the most employee centric company in the world. To get there, we need exceptionally talented, bright, and driven people. This is your chance to make history!

The ER Manager is a key role within the EU EXR (Employee Experience and Relations) Field organization, reporting within the Country EXR organization. The ER Manager role requires an individual who has significant employee and labour relations experience, deep subject matter expertise, and strong leadership, communication and interpersonal skills.

The role involves helping to develop and implement strategies to address country labour relations challenges for on the road operational business lines and providing labour relations support by collaborating with operational teams to advance company objectives. The role acts as strategic partner for Operations, Delivery Service Partner Management team, and other key internal / external stakeholders.

The primary focus is to drive EXR operational excellence, goals, strategy, while addressing the ER needs within a specific country geography. Leading through complex labour issues and crisis situations with sound judgment and effective communication is key to this role.

The base location within Italy is flexible, with Rome or Naples offered as a suggested base.

Key job responsibilities

Labour Relations Strategy

• Strategy Development : Support the Head of Country to create and implement the EXR strategy.
• Country Execution : deliver business line-specific goals and key initiatives, adhering to the approved EXR priorities and standards.
• Risk Mitigation : Utilise expertise in employee and labour relations to identify potential issues, predict risks, and develop effective strategies to mitigate them.
• Own Your ER Environment : Monitor your internal EXR environment through standard tools and mechanisms, as well as your external operating context (including new regulations and peer practices).
• Stakeholder Collaboration : Build and maintain influential relationships with Operations, as well as other critical stakeholders, to gather information, feedback, support.
• Project Management : Independently manage projects and initiatives aimed at achieving country-level and business line level results.

Operational Excellence

• Analytical Skills : Use data and anecdotes to develop recommendations and measure strategy success.
• Compliance : ensure full compliance of EXR decisions and activities. Flag risks and recommend alternative solutions to maximize compliance.
• Deliver Innovation : Develop and deliver solutions that challenge current practices and industry status quo.
• Fostering the Culture : Assess engagement mechanisms and signals that maintain positive workplace environments.
• Site Visits : Routinely visit Amazon operation sites and develop proactive and reactive strategies to mitigate ER risk.
• Writing Skills : Generate and contribute to EXR reporting activities.

Leadership Capabilities

• Strategic Vision and Hands-on Execution : Support the development of country strategies with the Head of Country while effectively managing day-to-day EXR operations.
• Business Acumen : Translate business needs into EXR plans and participate in strategic planning meetings.
• Collaboration and Partnership : Build collaborative relationships with Operations leaders, as well as Legal, Finance, Public Relations, and Public Policy departments, to advance the company's mission and objectives.
• Problem-Solving and Innovation : Partner with stakeholder teams to diagnose problems, influence solutions, and drive innovative EXR programs that meet organizational goals.
• Effective Communication : Communicate EXR-related matters clearly and effectively to business leaders and country stakeholders, ensuring alignment and understanding across all levels of the organization.
• Crisis Management : Balance proactive projects with crisis-response, demonstrating sound judgment and the ability to handle critical employee relations issues under time constraints.

The position reports to the Head of Employee and Experience Relations Italy, within the EU Employee Experience and Relations Team at Amazon. This is a full-time position that will require up to 50% of travel throughout Italy and beyond on occasion, sometimes with little or no notice.

BASIC QUALIFICATIONS

• Experience in employee relations, labour relations, or labour / employment Italian law
• Master’s Degree in Human Resources, Employment Law, Labour Relations or MBA.
• Fluent in both spoken and written Italian and English (CEFR, C2) in Italian and English (written and spoken)

PREFERRED QUALIFICATIONS

• Experience in distribution, logistics and / or transportation industries
• Excellent analytical skills, flexibility and organizational skills.
• Demonstrated ability to successfully navigate complex, international organizational structures.
• Strong interpersonal and persuasion skills
• Fast comprehension and high judgment
• Experience working with third-party contractor workforces
• Ability to work in fast-paced, ambiguous environments

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• Realtà solida, innovativa e strutturata che opera in un contesto internazionale
• Dinamica, people-first, tecnologia e servizi ad alto impatto

Azienda

Parliamo di una realtà solida, innovativa e ben strutturata, che opera in un contesto internazionale ma con una forte presenza locale. È un'azienda dinamica, attenta al benessere delle persone e in costante evoluzione, dove la tecnologia incontra il mondo dei servizi per creare soluzioni concrete e ad alto impatto. Un ambiente sfidante, ma al tempo stesso collaborativo, che valorizza l'iniziativa individuale e il pensiero strategico.

Offerta

• 
  
  Gestione dell'amministrazione del personale e contrattualistica
• 
  
  Assistenza completa al dipendente lungo tutto il suo worklife cycle
• 
  
  Redazione e revisione dei contratti di lavoro
• 
  
  Supporto tecnico-normativo ai colleghi e ai manager
• 
  
  Monitoraggio delle evoluzioni legislative in ambito HR
• 
  
  Aggiornamento e gestione dei sistemi HRIS

Competenze ed esperienza

• 
  
  Laurea in Giurisprudenza, Economia o Master in HR/Diritto del lavoro
• 
  
  Circa 5 anni di esperienza in studi legali, consulenza del lavoro o aziende strutturate
• 
  
  Buona conoscenza dell'inglese
• 
  
  Ottimo utilizzo di Excel e del pacchetto Office
• 
  
  Precisione, spirito collaborativo e orientamento alla soluzione

Completa l'offerta

• 
  
  Contratto a tempo indeterminato
• 
  
  Smart working flessibile (10 giorni/mese)
• 
  
  Ticket Restaurant
• 
  
  Piano welfare aziendale
• 
  
  Assicurazione sanitaria e assicurazione vita

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Description
Join an exciting team with a great mission. We want Amazon to not only be the most customer centric company where our customers can find, discover and buy anything online, but with your help, Amazon will also become the most employee centric company in the world. To get there, we need exceptionally talented, bright, and driven people. This is your chance to make history!
The ER Manager is a key role within the EU EXR (Employee Experience and Relations) Field organization, reporting within the Country EXR organization. The ER Manager role requires an individual who has significant employee and labour relations experience, deep subject matter expertise, and strong leadership, communication and interpersonal skills.
The role involves helping to develop and implement strategies to address country labour relations challenges for on the road operational business lines and providing labour relations support by collaborating with operational teams to advance company objectives. The role acts as strategic partner for Operations, Delivery Service Partner Management team, and other key internal/external stakeholders.
The primary focus is to drive EXR operational excellence, goals, strategy, while addressing the ER needs within a specific country geography. Leading through complex labour issues and crisis situations with sound judgment and effective communication is key to this role.
The base location within Italy is flexible, with Rome or Naples offered as a suggested base.
Key job responsibilities
Labour Relations Strategy
- Strategy Development: Support the Head of Country to create and implement the EXR strategy.
- Country Execution: deliver business line-specific goals and key initiatives, adhering to the approved EXR priorities and standards.
- Risk Mitigation: Utilise expertise in employee and labour relations to identify potential issues, predict risks, and develop effective strategies to mitigate them.
- Own Your ER Environment: Monitor your internal EXR environment through standard tools and mechanisms, as well as your external operating context (including new regulations and peer practices).
- Stakeholder Collaboration: Build and maintain influential relationships with Operations, as well as other critical stakeholders, to gather information, feedback, support.
- Project Management: Independently manage projects and initiatives aimed at achieving country-level and business line level results.
Operational Excellence
- Analytical Skills: Use data and anecdotes to develop recommendations and measure strategy success.
- Compliance: ensure full compliance of EXR decisions and activities. Flag risks and recommend alternative solutions to maximize compliance.
- Deliver Innovation: Develop and deliver solutions that challenge current practices and industry status quo.
- Fostering the Culture: Assess engagement mechanisms and signals that maintain positive workplace environments.
- Site Visits: Routinely visit Amazon operation sites and develop proactive and reactive strategies to mitigate ER risk.
- Writing Skills: Generate and contribute to EXR reporting activities.
Leadership Capabilities
- Strategic Vision and Hands-on Execution: Support the development of country strategies with the Head of Country while effectively managing day-to-day EXR operations.
- Business Acumen: Translate business needs into EXR plans and participate in strategic planning meetings.
- Collaboration and Partnership: Build collaborative relationships with Operations leaders, as well as Legal, Finance, Public Relations, and Public Policy departments, to advance the company's mission and objectives.
- Problem-Solving and Innovation: Partner with stakeholder teams to diagnose problems, influence solutions, and drive innovative EXR programs that meet organizational goals.
- Effective Communication: Communicate EXR-related matters clearly and effectively to business leaders and country stakeholders, ensuring alignment and understanding across all levels of the organization.
- Crisis Management: Balance proactive projects with crisis-response, demonstrating sound judgment and the ability to handle critical employee relations issues under time constraints.
The position reports to the Head of Employee and Experience Relations Italy, within the EU Employee Experience and Relations Team at Amazon. This is a full-time position that will require up to 50% of travel throughout Italy and beyond on occasion, sometimes with little or no notice.
Basic Qualifications
- Experience in employee relations, labour relations, or labour/employment Italian law
- Master's Degree in Human Resources, Employment Law, Labour Relations or MBA.
- Fluent in both spoken and written Italian and English (CEFR, C2) in Italian and English (written and spoken)
Preferred Qualifications
- Experience in distribution, logistics and/or transportation industries
- Excellent analytical skills, flexibility and organizational skills.
- Demonstrated ability to successfully navigate complex, international organizational structures.
- Strong interpersonal and persuasion skills
- Fast comprehension and high judgment
- Experience working with third-party contractor workforces
- Ability to work in fast-paced, ambiguous environments
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.