30 Posti di lavoro per Guest relations in Napoli

Siamo un’azienda specializzata nella vendita online di ricambi e accessori per elettrodomestici, con l’obiettivo di offrire ai nostri clienti un servizio rapido, efficiente e di qualità. Per rafforzare il nostro team, cerchiamo un / una Customer Service che si occuperà dell’assistenza ai clienti e della gestione degli ordini.

L'addetta si occuperà di :

• supportare la scelta dei ricambi e risoluzione di problemi tecnici di base
• dare assistenza su ordini, spedizioni, resi e rimborsi
• collaborare con il team logistico per garantire un servizio efficiente

Cerchiamo una figura con :

• esperienza nel customer service, preferibilmente in ambito e-commerce
• ottima capacità di comunicazione scritta e orale
• buona conoscenza dell’uso del PC e dei principali software gestionali
• Attitudine al problem-solving e orientamento al cliente

Se sei una persona motivata, attenta al cliente e con voglia di metterti in gioco. CANDIDATI ORA!

Contratto di lavoro : Tempo pieno

Retribuzione : a partire da €800,00 al mese

Disponibilità :

• Dal lunedì al venerdì

Domande di preselezione :

• Quanta conoscenza ha dell'e-commerce Amazon ?
• Quanta conoscenza ha dell'e-commerce Ebay ?

Esperienza :

• addetto / a assistenza clienti : 1 anno (Obbligatorio)

Lingua :

• inglese (Preferenziale)

Data di inizio prevista : 03 / 03 / 2025

Customer Service Representative page is loadedCustomer Service Representative Apply locations Store 2707457 Naples FL posted on Posted 8 Days Ago job requisition id R478140 Store 2707457: 10996 Winterview Dr, Naples, Florida 34109Availability - Shift/Days Flexible Availability

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Full-Time or Part-Time
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

Provide regular and predicable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Retail and customer service experience
• Sales associate or cashiering experience
• High school diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

In English

In Spanish

Hello! MEXC is looking for an Italian Customer Service representative. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for!

Why us?

• Exchanges by trading volume (Top 10 according to CoinMarketCap)
• Competitive salary + bonuses
• Various benefits and support from the company
• Fully remote work - you can work from anywhere!

Responsibilities

Job requirements

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Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

Job Title: Customer Service Associate FT
Location: Retail Grocery Location

The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to the appropriate level of management.

• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
• Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
• Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
• Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
• Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
• Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
• Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
• Maintain confidentiality of information.
• Put up discarded or returned merchandise.
• Perform cashier associate duties, as necessary.
• Perform pricing duties, as necessary.
• Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
• Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
• Perform other job-related duties as assigned.

• Must be 18 years of age.
• High school diploma or equivalency.
• Ability to read, write and speak English proficiently.
• Ability to understand and follow English instructions.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.

• Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
• Possess a proficient working knowledge of office, front end systems and equipment.
• Possess proficient computer skills.
• Possess demonstrated skills in the ability to perform and deliver customer service expectations.
• Demonstrate good organizational skills.
• High standard of integrity and reliability.

• Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
• Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
• Business-driven showing passion for the business, delivering results consistently.
• Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
• People Passion through consistently treating others with respect and dignity.

• Compliance with all company policies and procedures.
• Must complete service training within sixty (60) days of position start date.

What’s in it for you when you’re part of our team :

Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

12 weeks paid parental leave, regardless of gender

Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role :

Our team members are the face, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services to help make their D.I.Y dream a reality.

This is a casual role and flexibility to work all shifts within 6 : 00am-6 : 00pm on weekdays is required, including one weekend shift, so that we can provide the best experience to our customers.

What’s involved :

Provide our customers with the best experience across the store

Be responsible for stock management, whilst ensuring a clean and tidy work environment

Serve customers via our checkout registers

Work as part of a supportive and inclusive team who make a difference to the community and have fun along the way

Who we’re looking for :

We’re looking for team members who are passionate about helping others and are keen to learn and grow. The path within Bunnings is yours to build - you could become the next future leader, product expert or trade specialist in-store, and we are committed to giving you the skills and showing you the ropes throughout your journey. Whether you have a green thumb, are into D.I.Y., looking for your first retail role or even a change in career, we would love to hear from you!

You’ll need :

A genuine passion for customer experience

To be able to approach, connect and confidently interact with customers

An eagerness to learn about products and services

To act with integrity, be safe and do your best

The availability to work flexible hours (including late nights, early mornings and weekends)