6 104 Posti di lavoro per Help Desk Specialist in Italia
Help Desk Specialist
Inserito 2 giorni fa
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A technical specialist is required to provide elevated support for IT and AV issues.
Key Responsibilities :
- Supporting the smooth operation of ICT and AV systems
- Assisting with desktop, network (VPN, VLAN), and telephony (VOIP, Teams) operations
- Video conferencing setup and troubleshooting
The ideal candidate will possess strong technical skills and excellent problem-solving abilities.
They will work closely with the team to ensure seamless operation of ICT and AV systems.
#J-18808-LjbffrHelp Desk Specialist
Inserito 5 giorni fa
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As an E-Commerce Customer Service Representative, you will be at the forefront of delivering exceptional customer experiences and driving business results.
Your key responsibilities include :
- Providing top-notch support to customers via phone, email, or chat
- Resolving customer inquiries and issues efficiently and effectively
- Collaborating with cross-functional teams to identify opportunities for process improvements
- Developing and implementing strategies to drive customer satisfaction and loyalty
We are looking for someone who is highly motivated, has excellent communication skills, and is passionate about delivering outstanding customer experiences. If you are a team player with a can-do attitude and a desire to grow, we would love to hear from you!
This role offers a unique opportunity to make a real impact on our customers' lives. You will have the chance to work with a talented team of professionals who are dedicated to excellence. In return, we offer a dynamic and supportive work environment that fosters growth and development.
The ideal candidate will possess excellent problem-solving skills, strong analytical abilities, and a keen eye for detail. They will also be able to communicate complex ideas in a clear and concise manner.
In this role, you will be responsible for providing exceptional customer service through various channels including phone, email, and chat. You will also be expected to collaborate with cross-functional teams to identify areas for improvement and develop strategies to increase customer satisfaction.
#J-18808-LjbffrHelp Desk Specialist
Oggi
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Descrizione Del Lavoro
A technical specialist is required to provide elevated support for IT and AV issues.
Key Responsibilities :
- Supporting the smooth operation of ICT and AV systems
- Assisting with desktop, network (VPN, VLAN), and telephony (VOIP, Teams) operations
- Video conferencing setup and troubleshooting
The ideal candidate will possess strong technical skills and excellent problem-solving abilities.
They will work closely with the team to ensure seamless operation of ICT and AV systems.
#J-18808-LjbffrHelp Desk Specialist
Oggi
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Faboci Srl è una realtà innovativa e dinamica in continuo divenire – MAKE IT EASY. Professionisti del recruiting ICT si sono incontrati con esperti della formazione tecnica;
assieme, queste due sfere di competenza hanno dato vita a una risposta univoca alle più attuali ed urgenti esigenze del mercato. Per un’importante azienda del settore sanitario, attualmente in forte crescita, cerchiamo un Help Desk Specialist con competenze SQL per fornire supporto tecnico agli utenti e garantire la corretta gestione e manutenzione dei sistemi aziendali. Help Desk (Cod. Rif. “FBC328”) La risorsa si occuperà di:
- Fornire supporto tecnico di primo e secondo livello agli utenti aziendali su software gestionali e applicativi interni;
- Risolvere problematiche relative ai database SQL, supportando la creazione di query per analisi dati e troubleshooting;
- Collaborare conil team IT per migliorare le prestazioni dei sistemi e dei database;
- Gestire la reportistica e analisi dati tramite strumenti di BI, come Power BI;
- Monitorare e garantire la qualità dei dati gestiti nei sistemi aziendali;
- Documentare le soluzioni ai problemi ricorrenti e migliorare le procedure di assistenza tecnica. Cosa offriamo :
- Inserimento a tempo indeterminato;
- Opportunità di crescita in un'azienda in forte espansione nel settore sanitario;
- Formazione continua su nuove tecnologie e strumenti IT;
- Ambiente di lavoro dinamico e orientato alla collaborazione. Orario lavorativo:
Full-time Sede di lavoro:
Treviso Metodo di lavoro:
Sede I requisiti previsti sono:
- Esperienza pregressa in ruoli di Help Desk o IT Support;
- Conoscenza di database relazionali e linguaggio SQL per eseguire query, estrazioni e risoluzione problemi;
- Familiarità consoftware ERP e gestionali aziendali;
- Competenza nell’utilizzo di strumenti di reportistica come Power BI (plus);
- Ottima capacitàdi problem solving e comunicazione con gli utenti;
- Buona conoscenza della lingua inglese, sia scritta che parlata. J-18808-Ljbffr
Senior Help Desk Specialist
Inserito 6 giorni fa
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**Position contingent upon contract award**
SOSi is seeking a highly qualified Senior Help Desk Specialist to support US Army requirements in the Europe & Africa Area of Responsibility (AOR).
Essential Job Duties
- Manage and oversee performance of subordinate personnel performing this task.
- Ensure personnel are trained to provide Tier 1 and 2 enterprise IT help desk services including, but not limited to, incident management and problem resolution, in accordance with the Army IT Portfolio (AITP).
- Ensure help desk personnel are appropriately trained to deliver end user and common device support for enterprise IT help desk services that includes coordinating with the Army Enterprise Service Desk (AESD).
- Ensure subordinates support ticket creation if the end user is unable to perform this function.
- Ensure help desk services are prioritized for Very Important Persons (VIPs) and maintain a VIP Tracker.
- The contractor shall provide telephonic support when VIPs are traveling .
Minimum Requirements
- Bachelor’s degree with a mini mum of 8 years ’ experience , or an Associate’s degree with a minimum of 10 y ears ’ experience, or a high school diploma with a minimum of 1 2 y ears ’ experience
- An active Top Secret / SCI security clearance.
- DOD Cyber Work Force (DCWF) 411 Certs: CND or GFACT or GSEC or Security+ or equivalent .
- Plan, direct, or coordinate activities related to program and project management support.
- Analyze business needs and translate them into actionable requirements for IT projects.
- Support the development and maintenance of program management documentation, such as the P rogram M anagemen t P lan (PMP) and W ork B reakdown S tructure (WBS) .
- Facilitate communication between technical teams and stakeholders.
- Contribute s to the development and implementation of the TO management portal.
- Analyze project progress, financial data, and risks to provide insights and recommendations.
- Proficiency in Microsoft Office suite including Word, PowerPoint, Excel, and SharePoint for document management and various administrative tasks.
- Experience producing metrics and reports using Microsoft Office tools.
- Demonstrated history of discretion, independent judgment, and self-direction.
Work Environment
- Normal office conditions with potential to perform duties in deployed locations.
- Core hours of operation are Monday through Friday, 0600 – 1700
- May be requested to work evenings and weekends to meet program and contract needs.
- It is anticipated that contractor personnel will be required to travel on Temporary Duty (TDY) to various CONUS and OCONUS locations based on USAREUR-AF and Mission Partner requirements.
Working at SOSi
All interested individuals will receive consideration and will not be discriminated against for any reason.
#J-18808-LjbffrIt Help Desk Specialist
Ieri
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Italmondo Spa, fondata nel 1953, con sede ad Arluno (MI), è leader in Italia e in Europa nel settore dei trasporti e della logistica integrata da oltre 65 anni.
Italmondo è il cuore di un gruppo multimodale che offre servizi a valore aggiunto come logistica integrata, trasporto su gomma, marittimo e aereo, soluzioni di e-logistics e e-commerce, e consulenza digitale. Opera in Europa, Nord Africa e Est Asiatico.
Con oltre 25 sedi nel mondo, il Gruppo impiega più di 1500 persone, tra dipendenti e collaboratori, in un contesto internazionale, giovane, dinamico e in crescita, dove tradizione e innovazione si incontrano.
Per ampliamento dell'organico del Dipartimento IT, cerchiamo un IT Help Desk Specialist esperto e orientato al servizio, che supporti utenti interni su problematiche tecniche in un ambiente dinamico e strutturato.
La risorsa sarà inserita nel team IT e collaborerà con l’IT System Administrator Senior per garantire la continuità operativa delle sedi e degli utenti aziendali.
#J-18808-LjbffrIT Help Desk Specialist
Inserito 3 giorni fa
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IT Help Desk Specialist
Who We Are
GT, a leading multi-physics CAE simulation software provider, develops a suite of integrated solutions that guides and accelerates the engineering transformation of today’s products in the transportation, power generation, and industrial equipment industries.
At Gamma Technologies, our people are the driving force behind our success. We are looking for IT Help Desk Specialist who shares our passion for authentic innovation, trusted partnerships, bold decisions and a relentless focus on customer success.
What You Will Do
The successful candidate will possess an aptitude for working with applications and systems to analyze, diagnose, and resolve technical problems with hardware, infrastructure, software, applications, databases, networks, and servers. Included in this role is a range of administration duties related to providing effective and efficient technical support. Support coverage spans GammaTech Engineering S.r.l. (Torino, Italy) headquarters as well as remote users at satellite and home offices throughout the United States, France, Germany, Greece, India, and Spain.
- Troubleshoot and resolve hardware, infrastructure, and software issues.
- Stage, configure, deploy, and track new and existing personal desktops, laptops, and peripherals.
- Provide specialized advice and training to users on the optimal use of computer equipment and software.
- Manage well-defined department tasks (test programs and in-house tools, selection and evaluation of hardware and software, etc.).
- Document IT service issues in the IT service management system.
- Draft and publish support documentation.
What You Will Bring
- Bachelor’s degree in computer science, information technology, or related area of study required OR equivalent work experience (Microsoft Certified Professional designation would be a plus).
- Excellent communication skills with fluency in English is required.
- 2+ years of experience in a technical support or analytical position.
- Experience installing, configuring, and maintaining computer hardware and associated network equipment required.
- Understanding of networking technologies such as Ethernet routing and switching, wireless LANs, DHCP, DNS, etc.
- Exposure to a wide variety of software applications including MS Office 365, AWS and various cloud applications, backup tools, antivirus tools, etc.
- Proficiency in operating system installation and configuration (Windows, Linux).
- Familiarity with Windows Active Directory, and GPO implementation.
- Familiarity with virtualization technologies (e.g., VMware, Proxmox).
- Familiarity with DevOps tools and practices would be a plus.
- Understanding of security best practices in IT, including data protection and access control (e.g., TISAX standard).
- Strong problem-solving skills with the ability to think logically and critically.
- Ability to work independently and prioritize tasks effectively.
- Excellent customer service orientation.
What we Can Offer You
- Dynamic and highly talented team of experts.
- The opportunity to bring in your own ideas, implement them and make them accessible to a large customer base.
- The primary work location will be our Turin, Italy We’ve adopted a hybrid work policy asking employees to report to the office 3 days per work week.
- The opportunity to build a professional network in various branches of industry.
- An attractive salary and additional company benefits.
We’re an Equal Opportunity Employer, dedicated to creating an inclusive workplace for all.
Applicants for this position must be currently authorized to work in Italy on a full-time basis.
#J-18808-LjbffrSii il primo a saperlo
Informazioni sulle ultime novità Help desk specialist Posti di lavoro;/Posti Vacanti nella Italia !
It Help Desk Specialist
Inserito 3 giorni fa
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GT, a leading multi-physics CAE simulation software provider, develops a suite of integrated solutions that guides and accelerates the engineering transformation of today’s products in the transportation, power generation, and industrial equipment industries.
At Gamma Technologies, our people are the driving force behind our success. We are looking for IT Help Desk Specialist who shares our passion for authentic innovation, trusted partnerships, bold decisions and a relentless focus on customer success.
What You Will Do
The successful candidate will possess an aptitude for working with applications and systems to analyze, diagnose, and resolve technical problems with hardware, infrastructure, software, applications, databases, networks, and servers. Included in this role is a range of administration duties related to providing effective and efficient technical support. Support coverage spans GammaTech Engineering S.r.l. (Torino, Italy) headquarters as well as remote users at satellite and home offices throughout the United States, France, Germany, Greece, India, and Spain.
- Troubleshoot and resolve hardware, infrastructure, and software issues.
- Stage, configure, deploy, and track new and existing personal desktops, laptops, and peripherals.
- Provide specialized advice and training to users on the optimal use of computer equipment and software.
- Manage well-defined department tasks (test programs and in-house tools, selection and evaluation of hardware and software, etc.).
- Document IT service issues in the IT service management system.
- Draft and publish support documentation.
What You Will Bring
- Bachelor’s degree in computer science, information technology, or related area of study required OR equivalent work experience (Microsoft Certified Professional designation would be a plus).
- Excellent communication skills with fluency in English is required.
- 2+ years of experience in a technical support or analytical position.
- Experience installing, configuring, and maintaining computer hardware and associated network equipment required.
- Understanding of networking technologies such as Ethernet routing and switching, wireless LANs, DHCP, DNS, etc.
- Exposure to a wide variety of software applications including MS Office 365, AWS and various cloud applications, backup tools, antivirus tools, etc.
- Proficiency in operating system installation and configuration (Windows, Linux).
- Familiarity with Windows Active Directory, and GPO implementation.
- Familiarity with virtualization technologies (e.g., VMware, Proxmox).
- Familiarity with DevOps tools and practices would be a plus.
- Understanding of security best practices in IT, including data protection and access control (e.g., TISAX standard).
- Strong problem-solving skills with the ability to think logically and critically.
- Ability to work independently and prioritize tasks effectively.
What we Can Offer You
- Dynamic and highly talented team of experts.
- The opportunity to bring in your own ideas, implement them and make them accessible to a large customer base.
- The primary work location will be our Turin, Italy We’ve adopted a hybrid work policy asking employees to report to the office 3 days per work week.
- The opportunity to build a professional network in various branches of industry.
- An attractive salary and additional company benefits.
We’re an Equal Opportunity Employer, dedicated to creating an inclusive workplace for all.
Applicants for this position must be currently authorized to work in Italy on a full-time basis.
#J-18808-LjbffrIt Help Desk Specialist
Inserito 12 giorni fa
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Italmondo Spa , fondata nel 1953, Headquarter del Gruppo ITLM con sede ad Arluno (MI), è leader in Italia e in Europa nel settore dei trasporti e della logistica integrata da oltre 65 anni.
Italmondo è il cuore di un gruppo multimodale che eroga una molteplicità di servizi a valore aggiunto (logistica integrata, trasporto su gomma, marittimo e aereo, soluzioni di e-logistics e di e-commerce, consulenza digitale) ed opera in Europa, Nord Africa ed Est Asiatico
Presente con oltre 25 sedi dirette nel mondo, il Gruppo impiega oltre 1500 persone tra dipendenti diretti e collaboratori che vivono una realtà di respiro internazionale, giovane, dinamica e in costante crescita dove la tradizione si fonde con l’innovazione.
Per ampliamento dell'organico del Dipartimento IT,
siamo alla ricerca di un IT Help Desk Specialist esperto e orientato al servizio, che supporti utenti interni su problematiche tecniche e operi in un contesto dinamico e strutturato. La risorsa sarà inserita all'interno del team IT e lavorerà a stretto contatto con l’IT System Administrator Senior per garantire la continuità operativa delle sedi aziendali e degli utenti.
Principali responsabilità Fornire assistenza tecnica di
primo
agli utenti della sede centrale e delle filiali Gestione dei
ticket IT
e analisi proattiva delle problematiche Preparazione e configurazione di
PC e dispositivi mobili
per nuovi ingressi Installazione e manutenzione di dispositivi per il magazzino (stampanti, palmari, tablet, ecc.) Gestione e configurazione dei
centralini telefonici VOIP Manutenzione ordinaria e straordinaria dell’ asset tecnologico aziendale Supporto ad attività sistemistiche di primo livello, in coordinamento con il Sistemista Senior Aggiornamento e gestione della
manualistica tecnica Gestione del processo
JML (Joiner, Mover, Leaver)
per gli utenti IT
Requisiti Diploma o Laurea in discipline informatiche o affini Almeno
4-5 anni di esperienza
in ruoli simili Ottime capacità relazionali e spiccato orientamento al
problem solving Buona conoscenza della lingua inglese Disponibilità a
brevi trasferte
in Italia e in Europa Familiarità con sistemi di
ticketing
Jira costituisce titolo preferenziale) Ottima conoscenza di
Windows 10 / 11 Buona conoscenza di
Windows Server Esperienza nell’utilizzo e nella configurazione di dispositivi
Zebra
stampanti, palmari, tablet) Conoscenze di base di
Azure
Microsoft 365 Conoscenze di base su
reti e infrastrutture IT complesse Conoscenze di base nella gestione di
centralini VOIP
Costituiscono titolo preferenziale Conoscenza di applicativi
MDM (Mobile Device Management) Esperienza con
Next Generation Firewall (NGFW) Competenze base sui protocolli
TCP / IP Capacità di configurazione base di
switch
access point
Cosa offriamo Ambiente dinamico e collaborativo Formazione continua e possibilità di crescita tecnica Coinvolgimento in progetti IT internazionali Pacchetto retributivo commisurato all’esperienza
Si offre un'ottima opportunità di crescita professionale, in un contesto multinazionale, con un forte interesse per l'innovazione.
#J-18808-LjbffrIT Help Desk Specialist
Inserito 14 giorni fa
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IT Help Desk Specialist, Metropolitan City of Turincol-narrow-left
Client: Location:Metropolitan City of Turin, Italy
Job Category:Other
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EU work permit required:Yes
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Job Reference: Job Views:3
Posted:24.06.2025
Expiry Date:08.08.2025
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Job Description:IT Help Desk Specialist
Who We Are
GT, a leading multi-physics CAE simulation software provider, develops a suite of integrated solutions that guides and accelerates the engineering transformation of today’s products in the transportation, power generation, and industrial equipment industries.
At Gamma Technologies, our people are the driving force behind our success. We are looking for IT Help Desk Specialist who shares our passion for authentic innovation, trusted partnerships, bold decisions and a relentless focus on customer success.
What You Will Do
The successful candidate will possess an aptitude for working with applications and systems to analyze, diagnose, and resolve technical problems with hardware, infrastructure, software, applications, databases, networks, and servers. Included in this role is a range of administration duties related to providing effective and efficient technical support. Support coverage spans GammaTech Engineering S.r.l. (Torino, Italy) headquarters as well as remote users at satellite and home offices throughout the United States, France, Germany, Greece, India, and Spain.
- Troubleshoot and resolve hardware, infrastructure, and software issues.
- Stage, configure, deploy, and track new and existing personal desktops, laptops, and peripherals.
- Provide specialized advice and training to users on the optimal use of computer equipment and software.
- Manage well-defined department tasks (test programs and in-house tools, selection and evaluation of hardware and software, etc.).
- Document IT service issues in the IT service management system.
- Draft and publish support documentation.
What You Will Bring
- Bachelor’s degree in computer science, information technology, or related area of study required OR equivalent work experience (Microsoft Certified Professional designation would be a plus).
- Excellent communication skills with fluency in English is required.
- 2+ years of experience in a technical support or analytical position.
- Experience installing, configuring, and maintaining computer hardware and associated network equipment required.
- Understanding of networking technologies such as Ethernet routing and switching, wireless LANs, DHCP, DNS, etc.
- Exposure to a wide variety of software applications including MS Office 365, AWS and various cloud applications, backup tools, antivirus tools, etc.
- Proficiency in operating system installation and configuration (Windows, Linux).
- Familiarity with Windows Active Directory, and GPO implementation.
- Familiarity with virtualization technologies (e.g., VMware, Proxmox).
- Familiarity with DevOps tools and practices would be a plus.
- Understanding of security best practices in IT, including data protection and access control (e.g., TISAX standard).
- Strong problem-solving skills with the ability to think logically and critically.
- Ability to work independently and prioritize tasks effectively.
What we Can Offer You
- Dynamic and highly talented team of experts.
- The opportunity to bring in your own ideas, implement them and make them accessible to a large customer base.
- The primary work location will be our Turin, Italy We’ve adopted a hybrid work policy asking employees to report to the office 3 days per work week.
- The opportunity to build a professional network in various branches of industry.
- An attractive salary and additional company benefits.
We’re an Equal Opportunity Employer, dedicated to creating an inclusive workplace for all.
Applicants for this position must be currently authorized to work in Italy on a full-time basis.
#J-18808-Ljbffr