98 Posti di lavoro per Housekeeping Manager in Italia

Housekeeping Manager

Royal Caribbean Group

Inserito 4 giorni fa

Lavoro visualizzato

Tocca di nuovo per chiudere

Descrizione Del Lavoro

POSITION SUMMARY:

1. Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable.

2. Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities.

3. This individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation.

4. He/she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication.

5. He/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities.

6. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job related duties assigned by their supervisor or management.

7. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards and Royal Caribbean International’s brand standards, SQM standards, USPH guidelines.

8. In accordance with Royal Caribbean International’s Royal Way, each Employee always conducts himself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow Employees and/or in the presence of guest and employee.

Qualifications:

1. Two to three years progressive Housekeeping managerial experience, preferably in an upscale hotel, resort, or cruise ship. (Shipboard experience preferred).

2. Preferred bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent.

3. Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal.

4. Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development of crew / management, leadership skills and coaching abilities for front line employees and junior management, increased ability to solve issues.

5. Knowledge of policies and practices involved in the human resources function.

6. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.)

7. Working knowledge of financial aspects, budgeting, and cost containment, planning and future orders, inventories, and C&R.

8. Demonstrates strong results oriented management style with proven successes.

9. Must focus on operational goals where training, leadership development and recognizing overall team performance is paramount.

10. Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards.

11. Must be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible.

12. Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenges.

13. Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment.

14. Pass Omnia Assessment for Behavior and Cognitive

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Housekeeping Manager

Lombardia, Lombardia Buscojobs

Inserito 3 giorni fa

Lavoro visualizzato

Tocca di nuovo per chiudere

Descrizione Del Lavoro

POSITION SUMMARY :

1. Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable. 2. Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities. 3. This individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation. 4. He / she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication. 5. He / she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities. 6. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job related duties assigned by their supervisor or management. 7. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards and Royal Caribbean International’s brand standards, SQM standards, USPH guidelines. 8. In accordance with Royal Caribbean International’s Royal Way, each Employee always conducts himself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow Employees and / or in the presence of guest and employee.

Qualifications : 1. Two to three years progressive Housekeeping managerial experience, preferably in an upscale hotel, resort, or cruise ship. (Shipboard experience preferred). 2. Preferred bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent. 3. Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal. 4. Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development of crew / management, leadership skills and coaching abilities for front line employees and junior management, increased ability to solve issues. 5. Knowledge of policies and practices involved in the human resources function. 6. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.) 7. Working knowledge of financial aspects, budgeting, and cost containment, planning and future orders, inventories, and C&R. 8. Demonstrates strong results oriented management style with proven successes. 9. Must focus on operational goals where training, leadership development and recognizing overall team performance is paramount. 10. Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards. 11. Must be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible. 12. Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenges. 13. Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment. 14. Pass Omnia Assessment for Behavior and Cognitive

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Housekeeping Manager

Royal Caribbean Group

Inserito 5 giorni fa

Lavoro visualizzato

Tocca di nuovo per chiudere

Descrizione Del Lavoro

POSITION SUMMARY:

1. Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable.

2. Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities.

3. This individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation.

4. He/she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication.

5. He/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities.

6. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job related duties assigned by their supervisor or management.

7. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards and Royal Caribbean International’s brand standards, SQM standards, USPH guidelines.

8. In accordance with Royal Caribbean International’s Royal Way, each Employee always conducts himself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow Employees and/or in the presence of guest and employee.

Qualifications:

1. Two to three years progressive Housekeeping managerial experience, preferably in an upscale hotel, resort, or cruise ship. (Shipboard experience preferred).

2. Preferred bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent.

3. Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal.

4. Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development of crew / management, leadership skills and coaching abilities for front line employees and junior management, increased ability to solve issues.

5. Knowledge of policies and practices involved in the human resources function.

6. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.)

7. Working knowledge of financial aspects, budgeting, and cost containment, planning and future orders, inventories, and C&R.

8. Demonstrates strong results oriented management style with proven successes.

9. Must focus on operational goals where training, leadership development and recognizing overall team performance is paramount.

10. Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards.

11. Must be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible.

12. Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenges.

13. Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment.

14. Pass Omnia Assessment for Behavior and Cognitive

Siamo spiacenti, questo lavoro non è disponibile nella tua regione

Housekeeping Manager

Lombardia, Lombardia Royal Caribbean Group

Inserito 11 giorni fa

Lavoro visualizzato

Tocca di nuovo per chiudere

Descrizione Del Lavoro

1. Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable.

2. Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities.

3. This individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation.

4. He / she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication.

5. He / she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities.

6. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job related duties assigned by their supervisor or management.

7. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards and Royal Caribbean International’s brand standards, SQM standards, USPH guidelines.

8. In accordance with Royal Caribbean International’s Royal Way, each Employee always conducts himself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow Employees and / or in the presence of guest and employee.

Qualifications :

1. Two to three years progressive Housekeeping managerial experience, preferably in an upscale hotel, resort, or cruise ship. (Shipboard experience preferred).

2. Preferred bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent.

3. Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal.

4. Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development of crew / management, leadership skills and coaching abilities for front line employees and junior management, increased ability to solve issues.

5. Knowledge of policies and practices involved in the human resources function.

6. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.)

7. Working knowledge of financial aspects, budgeting, and cost containment, planning and future orders, inventories, and C&R.

8. Demonstrates strong results oriented management style with proven successes.

9. Must focus on operational goals where training, leadership development and recognizing overall team performance is paramount.

10. Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards.

11. Must be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible.

12. Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenges.

13. Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment.

14. Pass Omnia Assessment for Behavior and Cognitive

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Housekeeping Manager

Roma, Lazio Michael Page International Italia S.r.l.

Inserito 11 giorni fa

Lavoro visualizzato

Tocca di nuovo per chiudere

Descrizione Del Lavoro

  • Hospitality
  • Ottima opportunità

Azienda

Prestigiosa struttura alberghiera 4*

Offerta



-Coordinare e supervisionare il team di housekeeping, garantendo alti standard di pulizia e ordine nelle camere e nelle aree comuni.
-Gestire i turni, la formazione e la motivazione dello staff.
-Monitorare il rispetto delle procedure aziendali, incluse quelle relative alla sicurezza e all'igiene.
-Collaborare con gli altri reparti dell'hotel per garantire un servizio eccellente al cliente.
-Gestire i fornitori esterni e il budget di reparto.

Competenze ed esperienza



-Esperienza pregressa nel ruolo, preferibilmente in contesti di grandi dimensioni e di respiro internazionale.
-Ottime capacità organizzative e relazionali.
-Conoscenza della lingua inglese.
-Leadership, attenzione al dettaglio e orientamento al cliente.

Completa l'offerta

Ottima opportunità di carriera.

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Siamo spiacenti, questo lavoro non è disponibile nella tua regione

Housekeeping Manager

Royal Caribbean Group

Oggi

Lavoro visualizzato

Tocca di nuovo per chiudere

Descrizione Del Lavoro

POSITION SUMMARY:

1. Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable.

2. Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities.

3. This individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation.

4. He/she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication.

5. He/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities.

6. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job related duties assigned by their supervisor or management.

7. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards and Royal Caribbean International’s brand standards, SQM standards, USPH guidelines.

8. In accordance with Royal Caribbean International’s Royal Way, each Employee always conducts himself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow Employees and/or in the presence of guest and employee.

Qualifications:

1. Two to three years progressive Housekeeping managerial experience, preferably in an upscale hotel, resort, or cruise ship. (Shipboard experience preferred).

2. Preferred bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent.

3. Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal.

4. Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development of crew / management, leadership skills and coaching abilities for front line employees and junior management, increased ability to solve issues.

5. Knowledge of policies and practices involved in the human resources function.

6. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.)

7. Working knowledge of financial aspects, budgeting, and cost containment, planning and future orders, inventories, and C&R.

8. Demonstrates strong results oriented management style with proven successes.

9. Must focus on operational goals where training, leadership development and recognizing overall team performance is paramount.

10. Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards.

11. Must be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible.

12. Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenges.

13. Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment.

14. Pass Omnia Assessment for Behavior and Cognitive

Siamo spiacenti, questo lavoro non è disponibile nella tua regione

Housekeeping Manager

Royal Caribbean Group

Oggi

Lavoro visualizzato

Tocca di nuovo per chiudere

Descrizione Del Lavoro

POSITION SUMMARY:

1. Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable.

2. Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities.

3. This individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation.

4. He/she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication.

5. He/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities.

6. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job related duties assigned by their supervisor or management.

7. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards and Royal Caribbean International’s brand standards, SQM standards, USPH guidelines.

8. In accordance with Royal Caribbean International’s Royal Way, each Employee always conducts himself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow Employees and/or in the presence of guest and employee.

Qualifications:

1. Two to three years progressive Housekeeping managerial experience, preferably in an upscale hotel, resort, or cruise ship. (Shipboard experience preferred).

2. Preferred bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent.

3. Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal.

4. Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development of crew / management, leadership skills and coaching abilities for front line employees and junior management, increased ability to solve issues.

5. Knowledge of policies and practices involved in the human resources function.

6. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.)

7. Working knowledge of financial aspects, budgeting, and cost containment, planning and future orders, inventories, and C&R.

8. Demonstrates strong results oriented management style with proven successes.

9. Must focus on operational goals where training, leadership development and recognizing overall team performance is paramount.

10. Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards.

11. Must be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible.

12. Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenges.

13. Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment.

14. Pass Omnia Assessment for Behavior and Cognitive

Siamo spiacenti, questo lavoro non è disponibile nella tua regione
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Housekeeping manager

Royal Caribbean Group

Inserito 3 giorni fa

Lavoro visualizzato

Tocca di nuovo per chiudere

Descrizione Del Lavoro

POSITION SUMMARY: 1. Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable. 2. Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities. 3. This individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation. 4. He/she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication. 5. He/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities. 6. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job related duties assigned by their supervisor or management. 7. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards and Royal Caribbean International’s brand standards, SQM standards, USPH guidelines. 8. In accordance with Royal Caribbean International’s Royal Way, each Employee always conducts himself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow Employees and/or in the presence of guest and employee. Qualifications: 1. Two to three years progressive Housekeeping managerial experience, preferably in an upscale hotel, resort, or cruise ship. (Shipboard experience preferred). 2. Preferred bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent. 3. Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal. 4. Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development of crew / management, leadership skills and coaching abilities for front line employees and junior management, increased ability to solve issues. 5. Knowledge of policies and practices involved in the human resources function. 6. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.)7. Working knowledge of financial aspects, budgeting, and cost containment, planning and future orders, inventories, and C& R. 8. Demonstrates strong results oriented management style with proven successes. 9. Must focus on operational goals where training, leadership development and recognizing overall team performance is paramount. 10. Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards. 11. Must be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible. 12. Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenges. 13. Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment. 14. Pass Omnia Assessment for Behavior and Cognitive

Siamo spiacenti, questo lavoro non è disponibile nella tua regione

Housekeeping manager

Royal Caribbean Group

Inserito 4 giorni fa

Lavoro visualizzato

Tocca di nuovo per chiudere

Descrizione Del Lavoro

POSITION SUMMARY:1. Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable.2. Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities.3. This individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation.4. He/she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication.5. He/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities.6. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job related duties assigned by their supervisor or management.7. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards and Royal Caribbean International’s brand standards, SQM standards, USPH guidelines.8. In accordance with Royal Caribbean International’s Royal Way, each Employee always conducts himself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow Employees and/or in the presence of guest and employee.Qualifications:1. Two to three years progressive Housekeeping managerial experience, preferably in an upscale hotel, resort, or cruise ship. (Shipboard experience preferred).2. Preferred bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent.3. Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal.4. Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development of crew / management, leadership skills and coaching abilities for front line employees and junior management, increased ability to solve issues.5. Knowledge of policies and practices involved in the human resources function.6. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.)7. Working knowledge of financial aspects, budgeting, and cost containment, planning and future orders, inventories, and C& R.8. Demonstrates strong results oriented management style with proven successes.9. Must focus on operational goals where training, leadership development and recognizing overall team performance is paramount.10. Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards.11. Must be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible.12. Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenges.13. Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment.14. Pass Omnia Assessment for Behavior and Cognitive

Siamo spiacenti, questo lavoro non è disponibile nella tua regione

Housekeeping Manager

Royal Caribbean Group

Inserito 4 giorni fa

Lavoro visualizzato

Tocca di nuovo per chiudere

Descrizione Del Lavoro

POSITION SUMMARY:

  • Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable.
  • Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities.
  • This individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation.
  • He/she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication.
  • He/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities.
  • This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job related duties assigned by their supervisor or management.
  • All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards and Royal Caribbean International’s brand standards, SQM standards, USPH guidelines.
  • In accordance with Royal Caribbean International’s Royal Way, each Employee always conducts himself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow Employees and/or in the presence of guest and employee.

Qualifications:

  • Two to three years progressive Housekeeping managerial experience, preferably in an upscale hotel, resort, or cruise ship. (Shipboard experience preferred).
  • Preferred bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent.
  • Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal.
  • Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development of crew / management, leadership skills and coaching abilities for front line employees and junior management, increased ability to solve issues.
  • Knowledge of policies and practices involved in the human resources function.
  • Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.)
  • Working knowledge of financial aspects, budgeting, and cost containment, planning and future orders, inventories, and C&R.
  • Demonstrates strong results oriented management style with proven successes.
  • Must focus on operational goals where training, leadership development and recognizing overall team performance is paramount.
  • Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards.
  • Must be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible.
  • Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenges.
  • Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment.
  • Pass Omnia Assessment for Behavior and Cognitive
Siamo spiacenti, questo lavoro non è disponibile nella tua regione

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  25. boltEstrazione Mineraria
  26. boltFarmaceutico
  27. boltForze Armate e Sicurezza Pubblica
  28. boltGoverno e No Profit
  29. boltImmobiliare
  30. boltInfermieristica
  31. boltInformatica e Software
  32. boltIngegneria Chimica
  33. boltIngegneria Civile
  34. boltIngegneria Elettrica
  35. boltIngegneria Industriale
  36. boltIngegneria Meccanica
  37. boltInstallazione e Manutenzione
  38. boltIntelligenza Artificiale e Tecnologie Emergenti
  39. boltIstruzione e Insegnamento
  40. boltLaureati
  41. boltLegale
  42. boltLogistica e Magazzino
  43. supervisor_accountManagement
  44. campaignMarketing
  45. campaignMedia e Pubbliche Relazioni
  46. local_hospitalMedicina
  47. local_hospitalOdontoiatria
  48. local_hospitalOspitalità e Turismo
  49. local_hospitalPetrolio e Gas
  50. local_hospitalProduzione e Manifattura
  51. checklist_rtlProject Management
  52. checklist_rtlPulizia e Sanificazione
  53. checklist_rtlRicerca Scientifica e Sviluppo
  54. checklist_rtlRisorse Umane
  55. checklist_rtlRistorazione
  56. checklist_rtlSanità
  57. checklist_rtlServizio Clienti e Assistenza
  58. checklist_rtlSicurezza Informatica
  59. checklist_rtlTelecomunicazioni
  60. checklist_rtlTempo Libero e Sport
  61. psychologyTerapia
  62. psychologyTrasporti
  63. psychologyVendita al Dettaglio
  64. petsVeterinaria
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