380 Posti di lavoro per It Training in Italia

Job Opportunity : End-User Support Specialist (EUSS)

Location : Rome, Italy

Work Type : Full-Time, Onsite

We’re looking for a skilled and proactive End-User Support Specialist to join our on-site team in Rome, Italy. If you have a strong background in 2nd-line IT support and audiovisual (AV) systems—and enjoy working in dynamic, multicultural environments—we’d love to hear from you.

Please Note : Due to project requirements, only EU nationals are eligible for this position.

Your Responsibilities

End-User & AV Support (2nd Line)

• Act as the escalation point for complex incidents beyond 1st-line support.
• Deliver hands-on support for hardware and software issues.
• Collaborate with the Helpdesk for remote diagnostics and case follow-up.

Digital Workplace Support

• Install, configure, and maintain laptops, docking stations, monitors, webcams, headsets, and mobile devices.
• Ensure smooth day-to-day operation of end-user equipment.

Network & Telephony Support

• Maintain reliable network access (VPN, VLAN, remote access).
• Support VOIP / PABX and mobile services, including Teams integration.
• Troubleshoot connectivity issues both on-site and remotely.

AV & Video Conferencing

• Provide support for Teams, Zoom, WebEx, Skype for Business, etc.
• Perform preventive maintenance and testing of AV equipment.

Ticketing & Service Quality

• Manage and escalate tickets in ServiceNow with attention to quality.
• Guide ICT-1 team members and ensure consistent troubleshooting standards.
• Create incident reports and support documentation updates.

What You’ll Bring

• Nationality : Must be an EU citizen to meet project compliance requirements.
• Languages : Proficient in English and French (minimum B2 level).
• Tech Skills : Strong with Windows OS, MS Office, AV tools, Teams, Zoom.
• Solid knowledge of networking (Switches, VPN, VLAN, Wi-Fi), VOIP, PABX.
• Familiar with basic server operations (access rights, DHCP, backups).
• At least 2 years of relevant experience (internships included).
• Excellent communication and customer service mindset.
• Analytical, dependable, and adaptable under pressure.

Nice to Have

• Experience in ITIL-based environments.
• Knowledge of additional EU languages is a plus.

Working Conditions

• Location : Client premises in Rome, Italy.
• Schedule : Monday to Friday, 08 : 00–18 : 00 (8-hour shifts).
• Travel : Occasional visits to satellite offices.
• Flexibility : Occasional overtime when needed.

Interested or know someone who might be?

Let’s connect and explore this opportunity — feel free to reach out at

IT Specialist (Categorie Protette – L. 68 / 99)

Milano (ibrido: 2 giorni di smart working)

Contratto a tempo indeterminato

RAL massima: € 40.000

Una realtà solida e in crescita nel settore dei servizi cerca un IT Specialist appartenente alle categorie protette (Legge 68 / 99) da inserire all’interno del team IT.

Cosa farai

• Creerai e gestirai query SQL per interrogare il gestionale aziendale e soddisfare richieste interne.
• Ti interfaccerai con fornitori esterni per supportare e coordinare attività di aggiornamento e modifica di pagine e portali web.
• Sarai il punto di riferimento per il supporto IT di primo livello verso le business unit.
• Gestirai le richieste provenienti dai responsabili di area, come configurazione di report, estrazioni dati e automazione di task gestionali.

Competenze richieste

• Ottima conoscenza di SQL per la gestione autonoma di interrogazioni su database gestionali.
• Capacità di interazione con fornitori e sviluppatori web.
• Familiarità con le logiche dei sistemi gestionali aziendali.

Nice to have

• Conoscenza di HTML / PHP.
• Esperienza con WordPress.
• Competenze base di SAP o sistemi ERP simili.

We're Hiring: IT Specialist | Aerospace, Energy & Marine Sectors | Pietro Rosa TBM

About Pietro Rosa TBM

With over 130 years of experience in metal forming and advanced manufacturing, Pietro Rosa TBM is headquartered in Maniago (PN), in Italy’s Friuli Venezia Giulia region — a territory with a strong metallurgical tradition dating back to the 15th century.

We proudly design and produce mission-critical components for the aerospace, energy, and marine industries, serving leading OEMs worldwide. To date, we’ve developed over 1,500 high-performance products in more than 30 materials.

An independently managed company with a global mindset, in Pietro Rosa TBM we combine structured industrial processes with ongoing investment in technology, innovation, and people — the true drivers of long-term value.

Today, we are a team of 500+ people across four production sites. With operations in Italy and North America, and a proven track record of excellence, we continue to be a trusted partner for the development of smart, reliable, and high-precision solutions.

Join Us as an IT Expert – Support Our Digital Future

We are looking for an IT Expert to join our growing team and contribute to the success of our digital transformation. You will play a pivotal role in optimizing our management systems and driving our strategic transition into the GenAI era.

In close collaboration with our cross-functional teams, you’ll support the implementation, integration, and continuous improvement of our ERP system and its ecosystem.

As an Digital Agent, you’ll be a key enabler of our technological evolution, helping shape the digital backbone of our operations.

You’ll collaborate with experienced professionals across engineering, production, and corporate teams, in a setting that blends the rigor of global industry standards with the agility of a forward-looking company.

If you’re driven by purpose, technology, and growth, this is the place for you.

Your Key Responsibilities

• Collaborate with internal stakeholders during ERP project phases and integration activities
• Support company departments in the Digital transformation
• Develop and implement IT policies and best practices for the organization

Your Skill Set

• Degree in Information Technology, Computer Science, Information Systems, or a related field
• 2–7+ years of experience working in an IT Consulting firm will be considered a strong plus
• Working knowledge of Microsoft Dynamics 365 (or similar ERP platforms) and Business Intelligence tools (e.g. Power BI)
• Proficiency with Italian and English (B2 CEFR level or higher)
• Excellent stakeholder and client management skills
• Experience or knowledge of the mechanical/precision engineering industry will be considered a plus

Ready to shape the future with us?

Join us and contribute to shaping the next chapter of our digital evolution.

IT Specialist (Categorie Protette – L. 68 / 99) Milano (ibrido: 2 giorni di smart working)
Contratto a tempo indeterminato
RAL massima: € 40.000
Una realtà solida e in crescita nel settore dei servizi cerca un

IT Specialist

appartenente alle

categorie protette (Legge 68 / 99)

da inserire all’interno del team IT.

• Creerai e gestirai query SQL per interrogare il gestionale aziendale e soddisfare richieste interne.
• Ti interfaccerai con fornitori esterni per supportare e coordinare attività di aggiornamento e modifica di pagine e portali web.
• Sarais il punto di riferimento per il supporto IT di primo livello verso le business unit.
• Gestirai le richieste provenienti dai responsabili di area, come configurazione di report, estrazioni dati e automazione di task gestionali.

• Ottima conoscenza di SQL per la gestione autonoma di interrogazioni su database gestionali.
• Capacità di interazione con fornitori e sviluppatori web.
• Familiarità con le logiche dei sistemi gestionali aziendali.

• Conoscenza di HTML / PHP .
• Esperienza con WordPress .
• Competenze di base di sistemi ERP simili.

Stiamo cercando una figura di Responsabile IT (m/f) che combini competenze tecniche solide con una forte attitudine alla collaborazione e una spiccata etica professionale. La persona ideale non è solo un tecnico esperto, ma un partner strategico in grado di guidare l’evoluzione tecnologica dell’azienda e integrarsi pienamente nella sua cultura e filosofia operativa.

Sede di lavoro: Provincia di Pordenone

Cosa cerchiamo in te

• Spirito di squadra e capacità di collaborare in contesti interdisciplinari
• Visione strategica nella gestione e nello sviluppo dei sistemi informativi
• Lealtà, affidabilità e riservatezza
• Etica del lavoro e senso di responsabilità
• Disponibilità ad affrontare nuove sfide tecnologiche

Principali responsabilità

• Coordinare e aggiornare strumenti hardware e software a supporto delle diverse funzioni aziendali
• Collaborare allo sviluppo software e hardware del gestionale ERP
• Gestire attività legate alla sicurezza informatica, sia per la sede italiana che per la filiale estera
• Mantenere rapporti con fornitori e consulenti esterni
• Monitorare e migliorare il layout della rete informatica
• Amministrare licenze software e garantire l’esecuzione regolare dei backup
• Prevedere le esigenze future di hardware e software, proponendo soluzioni innovative
• Effettuare analisi periodiche dell’infrastruttura IT per individuare criticità e opportunità di miglioramento

Requisiti

• Laurea in Ingegneria Informatica, Informatica o esperienza equivalente nel settore
• Buona conoscenza della lingua inglese
• Conoscenza dei sistemi hardware e software aziendali
• Capacità di analisi e problem solving in ambito IT
• Eventuali certificazioni (Microsoft, Cisco, ecc.) e competenze legate all’etica informatica costituiranno titolo preferenziale

Caratteristiche personali

• Serietà e determinazione
• Capacità di affrontare problemi complessi in maniera strutturata
• Attitudine a lavorare per obiettivi condivisi
• Proattività nel proporre miglioramenti tecnologici e organizzativi

Se ti riconosci in queste caratteristiche e desideri far parte di un contesto aziendale solido, dinamico e orientato alla crescita, inviaci la tua candidatura.

Azienda

Azienda manifatturiera con un orientamento internazionale. Azienda opera con una filosofia aziendale che valorizza qualità, ricerca, sostenibilità e attenzione al cliente, con una costante spinta verso l’innovazione tecnologica.

IT Specialist (Categorie Protette – L. 68 / 99)

Milano (ibrido : 2 giorni di smart working)

Contratto a tempo indeterminato

RAL massima : € 40.000

Una realtà solida e in crescita nel settore dei servizi cerca un IT Specialist appartenente alle categorie protette (Legge 68 / 99) da inserire all’interno del team IT.

Cosa farai

• Creerai e gestirai query SQL per interrogare il gestionale aziendale e soddisfare richieste interne.
• Ti interfaccerai con fornitori esterni per supportare e coordinare attività di aggiornamento e modifica di pagine e portali web .
• Sarai il punto di riferimento per il supporto IT di primo livello verso le business unit.
• Gestirai le richieste provenienti dai responsabili di area, come configurazione di report, estrazioni dati e automazione di task gestionali.

Competenze richieste

Nice to have

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

• This role is in the UPS Healthcare Italy division, operating in the pharmaceutical logistics and distribution market, shipping from Formello (Rome) and Liscate (Milano).

Can you prove you possess IT know-how, relationship skills, and excellent problem-solving techniques to provide users with technical support services and manage a large IT migration project within UPS Healthcare Italy?

As an IT Specialist, you will be a point of contact for project stakeholders—business, operations, corporate staff, and customers—to provide hardware and software planning, technical advice, and informal training.

We offer a permanent contract to a skilled worker willing to take responsibility for providing technical support, including setup, installation, and configuration of computers, as well as managing local network maintenance and server administration.

If you demonstrate the right capabilities and attitude, there may be opportunities for career growth and upskilling within UPS. Otherwise, we offer a competitive compensation package based on your experience.

• What you’ll do
• Organize and coordinate activities for installing, deploying, and upgrading software, hardware, and network facilities;
• Troubleshoot and restore routine technical services;
• Resolve equipment problems using established processes and procedures;
• Provide regular project updates to stakeholders;
• Coordinate with IT staff in other offices on project requirements and technical activities;
• What you’ll get
• Permanent contract;
• Excellent onboarding and ongoing training;
• Opportunities to progress and grow through our 'promotion from within' policy.
• What you’ll need
• Academic background in Computer Science or related discipline;
• Over 3 years of technical knowledge about computer configurations, OS setup, and software installation;
• Basic knowledge of network devices and configurations;
• Understanding of warehouse and distribution business processes;
• Strong communication skills, both written and oral;
• AS400 knowledge is a plus;
• Problem-solving and agile thinking skills;
• Proficiency in English (at least B2 level).

UPS is committed to fair treatment in recruitment, training, promotion, and compensation, based on merit and experience. We do not discriminate based on age, race, religion, sex, disability, sexual orientation, or gender identity.

• Employee Type

Permanent

UPS provides a workplace free of discrimination, harassment, and retaliation.

Stiamo cercando una figura di Responsabile IT (m / f) che combini competenze tecniche solide con una forte attitudine alla collaborazione e una spiccata etica professionale. La persona ideale non è solo un tecnico esperto, ma un partner strategico in grado di guidare l’evoluzione tecnologica dell’azienda e integrarsi pienamente nella sua cultura e filosofia operativa.

Sede di lavoro : Provincia di Pordenone

Cosa cerchiamo in te

• Spirito di squadra e capacità di collaborare in contesti interdisciplinari
• Visione strategica nella gestione e nello sviluppo dei sistemi informativi
• Lealtà, affidabilità e riservatezza
• Etica del lavoro e senso di responsabilità
• Disponibilità ad affrontare nuove sfide tecnologiche

Principali responsabilità

Requisiti

Caratteristiche personali

Se ti riconosci in queste caratteristiche e desideri far parte di un contesto aziendale solido, dinamico e orientato alla crescita, inviaci la tua candidatura.

Azienda

Azienda manifatturiera con un orientamento internazionale. Azienda opera con una filosofia aziendale che valorizza qualità, ricerca, sostenibilità e attenzione al cliente, con una costante spinta verso l’innovazione tecnologica.

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

• This role is in the UPS Healthcare Italy division, operating in the pharmaceutical logistics and distribution market, shipping from Formello (Rome) and Liscate (Milano).

Can you prove you possess IT know-how, relationship skills, and excellent problem-solving techniques to provide users with technical support services and manage a large IT migration project within UPS Healthcare Italy?

As an IT Specialist, you will be a point of contact for project stakeholders—business, operations, corporate staff, and customers—to provide hardware and software planning, technical advice, and informal training.

We offer a permanent contract to a skilled worker willing to take responsibility for providing technical support, including setup, installation, and configuration of computers, as well as managing local network maintenance and server administration.

If you demonstrate the right capabilities and attitude, there may be opportunities for career growth and upskilling within UPS. Otherwise, we offer a competitive compensation package based on your experience.

• What you’ll do
• Organize and coordinate activities for installing, deploying, and upgrading software, hardware, and network facilities;
• Troubleshoot and restore routine technical services;
• Resolve equipment problems using established processes and procedures;
• Provide regular project updates to stakeholders;
• Coordinate with IT staff in other offices on project requirements and technical activities;

• What you’ll get
• Permanent contract;
• Excellent onboarding and ongoing training;
• Opportunities to progress and grow through our 'promotion from within' policy.

• What you’ll need
• Academic background in Computer Science or related discipline;
• Over 3 years of technical knowledge about computer configurations, OS setup, and software installation;
• Basic knowledge of network devices and configurations;
• Understanding of warehouse and distribution business processes;
• Strong communication skills, both written and oral;
• AS400 knowledge is a plus;
• Problem-solving and agile thinking skills;
• Proficiency in English (at least B2 level).

UPS is committed to fair treatment in recruitment, training, promotion, and compensation, based on merit and experience. We do not discriminate based on age, race, religion, sex, disability, sexual orientation, or gender identity.

• Employee Type

Permanent

UPS provides a workplace free of discrimination, harassment, and retaliation.