5 Posti di lavoro per Cash officer / order-to-cash controller in Milano

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Solution Expert - Quote to Cash Management 'Office of the CFO' (oCFO) Customer Advisory EMEA

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you’ll do

The Solution Expert for ‘Quote to Cash’ will support the long-term objectives of revenue, market share, and product usage for SAP’s Quote to Cash solutions in the EMEA region. This role involves driving the development and execution of business, financial, and strategic objectives, with a special focus on demand generation and deal support. The expert will evangelize these solutions both internally and externally to maximize revenue and margins from the market units. The role requires the effective and efficient use of all oCFO related resources from the geographic region, focuses on world-class value propositions, and ensures SAP Quote to Cash strategy aligns with the rollout of new releases

The role as a Solution Expert for EMEA is pivotal for the continued success of our oCFO products for the Digital Economy. Focus for this role will be on SAP’s ‘Quote to Cash’ suite of solutions

The key tasks are the following:

• Take a leadership role, acting as a trusted advisor for ‘Quote to Cash’ across EMEA. Think entrepreneurially, be a champion and a central point of expertise for questions and issues related to this topic
• Support sales with presentations and custom demos to create/grow large, strategic digital transformation deals
• Continuous self-enablement, especially on the SAP ‘Quote to Cash’ solutions.
• Support and align with the rest of the EMEA oCFO Customer Advisory team
• Discover key trends and priorities around Quote to Cash.
• Use social media to evangelize and increase your personal profile as an expert
• Define target markets and develop a solution strategy through research, business insights and appropriate customer segmentation in deep alignment with the global SAP oCFO team
• Present/Demo at events to audiences of all sizes, potentially up to several hundred people
• Create compelling demo scenarios/virtual experiences and support the global ‘solution experience’ team
• Partner with field sales by offering a distinctive value based selling approach and leveraging knowledge of the ‘Quote to Cash’ solutions.
• Plan and manage suitable demand generation actions and ensure strategic execution
• Enable and encourage the partner ecosystem with regards to the SAP ‘Quote to Cash’ portfolio
• Understand and leverage best practice programs, tools, methods, and processes already available globally
• Able to work in an international cross functional and matrixed work environment
• Act as solution expert and trusted advisor to key customers in the EMEA region

What you bring

• 5+ years of experience in roles related to the SAP Quote to Cash solutions.
• Domain expertise and a passion for the topic are core requirements
• Sales/presales experience an advantage
• Advantage to already have deep product knowledge of SAP solutions such as SAP BRIM, SAP Subscription Billing, SAP CPQ, and Digital Route’s Convergent Mediation.
• Practice in conducting executive workshops aligning diverse perspectives and expectations
• Strong analytical skills and structured way of self-management
• Experience leading/orchestrating execution of cross-functional and area virtual teams to achieve common goals.
• Exceptional influence and impact skills and coaching (often virtual) teams
• Deep understanding of economic figures and company KPIs and ability to deal with financial strategy discussions
• Deep business knowledge of target audience

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP,you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: | Work Area: Presales | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Requisition ID:

Posted Date: Jul 9, 2025

Employment Type: Regular Full Time

Expected Travel: 0 - 30%

Location:

Milano, IT, 20124

Job Segment: ERP, Cloud, Pre-Sales, Field Sales, Technology, Sales, Research

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Solution Expert - Quote to Cash Management 'Office of the CFO' (oCFO) Customer Advisory EMEA

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What You’ll Do

The Solution Expert for ‘Quote to Cash’ will support the long-term objectives of revenue, market share, and product usage for SAP’s Quote to Cash solutions in the EMEA region. This role involves driving the development and execution of business, financial, and strategic objectives, with a special focus on demand generation and deal support. The expert will evangelize these solutions both internally and externally to maximize revenue and margins from the market units. The role requires the effective and efficient use of all oCFO related resources from the geographic region, focuses on world-class value propositions, and ensures SAP Quote to Cash strategy aligns with the rollout of new releases. The role as a Solution Expert for EMEA is pivotal for the continued success of our oCFO products for the Digital Economy. Focus for this role will be on SAP’s ‘Quote to Cash’ suite of solutions.

The Key Tasks Are The Following

• Take a leadership role, acting as a trusted advisor for ‘Quote to Cash’ across EMEA. Think entrepreneurially, be a champion and a central point of expertise for questions and issues related to this topic
• Support sales with presentations and custom demos to create/grow large, strategic digital transformation deals
• Continuous self-enablement, especially on the SAP ‘Quote to Cash’ solutions
• Support and align with the rest of the EMEA oCFO Customer Advisory team
• Discover key trends and priorities around Quote to Cash
• Use social media to evangelize and increase your personal profile as an expert
• Define target markets and develop a solution strategy through research, business insights and appropriate customer segmentation in deep alignment with the global SAP oCFO team
• Present/Demo at events to audiences of all sizes, potentially up to several hundred people
• Create compelling demo scenarios/virtual experiences and support the global ‘solution experience’ team
• Partner with field sales by offering a distinctive value based selling approach and leveraging knowledge of the ‘Quote to Cash’ solutions
• Plan and manage suitable demand generation actions and ensure strategic execution
• Enable and encourage the partner ecosystem with regards to the SAP ‘Quote to Cash’ portfolio
• Understand and leverage best practice programs, tools, methods, and processes already available globally
• Able to work in an international cross functional and matrixed work environment
• Act as solution expert and trusted advisor to key customers in the EMEA region

What You Bring

• 5+ years of experience in roles related to the SAP Quote to Cash solutions
• Domain expertise and a passion for the topic are core requirements
• Sales/presales experience an advantage
• Advantage to already have deep product knowledge of SAP solutions such as SAP BRIM, SAP Subscription Billing, SAP CPQ, and Digital Route’s Convergent Mediation
• Practice in conducting executive workshops aligning diverse perspectives and expectations
• Executive communication skills in English and Italian are required, other languages are a plus
• Strong analytical skills and structured way of self-management
• Experience leading/orchestrating execution of cross-functional and area virtual teams to achieve common goals
• Exceptional influence and impact skills and coaching (often virtual) teams
• Deep understanding of economic figures and company KPIs and ability to deal with financial strategy discussions
• Deep business knowledge of target audience

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: | Work Area: Presales | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: .

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**We help the world run better**
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**What you'll do**
The Solution Expert for 'Quote to Cash' will support the long-term objectives of revenue, market share, and product usage for SAP's Quote to Cash solutions in the EMEA region. This role involves driving the development and execution of business, financial, and strategic objectives, with a special focus on demand generation and deal support. The expert will evangelize these solutions both internally and externally to maximize revenue and margins from the market units. The role requires the effective and efficient use of all oCFO related resources from the geographic region, focuses on world-class value propositions, and ensures SAP Quote to Cash strategy aligns with the rollout of new releases
The role as a Solution Expert for EMEA is pivotal for the continued success of our oCFO products for the Digital Economy. Focus for this role will be on SAP's 'Quote to Cash' suite of solutions
The key tasks are the following:
+ Take a leadership role, acting as a trusted advisor for 'Quote to Cash' across EMEA. Think entrepreneurially, be a champion and a central point of expertise for questions and issues related to this topic
+ Support sales with presentations and custom demos to create/grow large, strategic digital transformation deals
+ Continuous self-enablement, especially on the SAP 'Quote to Cash' solutions.
+ Support and align with the rest of the EMEA oCFO Customer Advisory team
+ Discover key trends and priorities around Quote to Cash.
+ Use social media to evangelize and increase your personal profile as an expert
+ Define target markets and develop a solution strategy through research, business insights and appropriate customer segmentation in deep alignment with the global SAP oCFO team
+ Present/Demo at events to audiences of all sizes, potentially up to several hundred people
+ Create compelling demo scenarios/virtual experiences and support the global 'solution experience' team
+ Partner with field sales by offering a distinctive value based selling approach and leveraging knowledge of the 'Quote to Cash' solutions.
+ Plan and manage suitable demand generation actions and ensure strategic execution
+ Enable and encourage the partner ecosystem with regards to the SAP 'Quote to Cash' portfolio
+ Understand and leverage best practice programs, tools, methods, and processes already available globally
+ Able to work in an international cross functional and matrixed work environment
+ Act as solution expert and trusted advisor to key customers in the EMEA region
**What you bring**
+ 5 years of experience in roles related to the SAP Quote to Cash solutions.
+ Domain expertise and a passion for the topic are core requirements
+ Sales/presales experience an advantage
+ Advantage to already have deep product knowledge of SAP solutions such as SAP BRIM, SAP Subscription Billing, SAP CPQ, and Digital Route's Convergent Mediation.
+ Practice in conducting executive workshops aligning diverse perspectives and expectations
+ Executive communication skills in English and Italian are required, other languages are a plus.
+ Strong analytical skills and structured way of self-management
+ Experience leading/orchestrating execution of cross-functional and area virtual teams to achieve common goals.
+ Exceptional influence and impact skills and coaching (often virtual) teams
+ Deep understanding of economic figures and company KPIs and ability to deal with financial strategy discussions
+ Deep business knowledge of target audience
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy ( . Specific conditions may apply for roles in Vocational Training.
**EOE AA M/F/Vet/Disability:**
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: | Work Area: Presales | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Responsibilities/Authorities

Maintain healthy working capital by ensuring correct and timely issuance of invoices, receivables are collected within payment term and cash receipts are applied as per remittance advice.

PROCESSES

Receivables Management

• Coordinate with Clients following a well-defined process to ensure invoices are received & approved. Negotiate payment date in accordancewith agreed payment terms.
• Work with other parts of the Cash and Credit Management Services/OTC Process
• Document calls and all communication in the Collection Tool with updates, and follow through to next steps as appropriate.
• Escalate disputes to Client team, understand and implement resolution as appropriate.
• Resolve bottlenecks preventing payment (e.g. client does not have copy invoice, no P.O. quoted, etc.)
• Negotiate promise to pay dates and escalate if agreement cannot be reached.
• Build and maintain strong relationship with both client and Accenture Client Team, to expedite payments and improve cashflows.
• Report on key reasons for non-payment and recommend remedial action.
• Business Operator Mentality to be incorporated and addressed for each decision.
• Consistently reach collection target. Reduce Days Billing Outstanding and ensureoverdue is kept to a minimum.

Cash Application

• Support the Cash Application process and team in a centralised, multilingual Service Centre environment.
• Processing of client receipts against open invoices.
• Troubleshoot unidentified receipts/ receipts without remittance information to determine client/ invoices being paid.
• Send unapplied cash notifications to appropriate Receivables Management Collector or Local Finance personnel where above tasks have not been conclusive.
• Identify SAP GL Codes, with WBS elements, cost centre or profit centre for non-client receipts and journal.
• Daily reconciliation of all Clearing accounts to ensure all receipts are accounted for.
• Demonstrate understanding of the reconciliation process and understand the accounting impact of incorrect entries within the cash application process.
• Ensure Global internal controls are completed daily and internal controls within CA are adhered to.
• Maintain service level with customer base – Measure progress against SLA and consistently satisfy customer in a ‘metrics focused’ organisation.
• Assist Teams with maintaining and exceeding Operation Excellence, ensuring full compliance with internal and external audit reviews.
• Provide reporting to management on issues, projects and processing statistics (unapplied, credit notes etc.)
• Carry out tasks to develop and attain team objectives.
• Support other countries outside your core portfolio when required and be adaptable to changing needs of the team and our customers.
• Ensure completeness and accuracy of accounting entries in relation to US and Local GAAP.
• Actively participate in the Monthly CCMS meetings and Cash Application Team Meetings.
• Process/Facilitate all Service Now requests received thru Portal within 16 working hours.
• Ensure all emails are answered and facilitated within the day.

Billing

• Posting financial document/s in SAP
• Process requests received from stakeholders accurately and in a timely manner
• Identify process challenges, develop improvement processes and recommend them when applicable
• Investigate and resolve any differences in financials
• Facilitate all DSM portal submission received thru Service Now within 24 hours from the time the request received
• Process internal customer billing change requests to allocate invoice to a different job
• Answers/resolve customer queries via email, Teams chat or thru call within the day
• Ensure that escalation matrix is strictly followed
• Processed financial documents and all other forms/records are properly stored in confidentiality and as per legal requirement
• Updating daily trackers to ensure on time delivery of the reports
• Ensure Global Policies are adhered to as part of Billing process requirement
• Support in maintaining and exceeding Operational Maturity, ensuring full compliance with internal and external audit reviews.
• Carry out tasks to develop and attain team objectives.
• Support other countries outside your core portfolio when required and be adaptable to changing needs of the team and our customers.
• Support in preparation of data and analysis to be presented to the Leadership Team
• Work in collaboration with other local finance teams
• Provide reporting to management on issues, projects, and processing statistics
• Assist in quality management reviews to ensure requirements are met.

Security Roles and Responsibilities

• Shall protect confidential information that is entrusted to them or to which they are otherwise exposed.
• Should not disclose any confidential Company, client, or third-party information to anyone outside the Company, except as authorized.
• Should not ever use confidential client, third-party or Company information for personal gain or advantage.
• Under no circumstances discuss with clients matters that concern other clients or engagements without the express authorization of such other clients.
• Must immediately open and act upon security communications from Protecting Accenture.

Education

Bachelor’s degree holder in Accountancy or Finance-related course.

Work Experience

Minimum of 2 years experience in Accounting. Accounts Receivable, General Accounting or Record-to-Report experience is required. Preference is given to candidates with Accounts Receivable Collections & Reconciliation experience. Experience in the Cash Application and/or Billing are a plus but not required. With strong financial, accounting and reporting skills. Requires strong English writing and speaking skills.

Working Conditions

• May be required to proceed to other Accenture Manila buildings/locations to provide CCMS services.
• May be required to render overtime as necessary and work on shifting schedule as necessary.

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