404 Posti di lavoro per Customer service in Veneto
It Retail Store Operation Specialist
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IT Retail Store Operation Specialist, Venice
Client : UPIM
Location : Venice
Job Category : Other
EU work permit required : Yes
Job Reference : 25fd49b122d7
Job Views : 6
Posted :
Expiry Date :
Job Description :
Join our network of over 2000 stores worldwide and more than 8000 employees, working daily to make our mission of making beauty accessible to all a reality. We operate through group brands such as OVS, OVS Kids, UPIM, Blukids, Croff, Les Copains, Stefanel.
Apply to become an IT Retail Store Operation Specialist.
Within the Information Technology team, specifically in the Retail area of OVS SpA, you will support our stores by adopting digital tools and technologies to enhance customer relations and sales processes. Your responsibilities will include :
- Coordinating and supervising activities related to new openings, renovations, and relocations of stores with involved stakeholders, both internal and external, ensuring deadlines are met.
- Collaborating with the business to understand their needs and proposing clear and detailed IT solutions.
- Working closely with developers, system administrators, and other IT specialists to implement designed solutions.
- Managing IT Retail projects, monitoring progress, ensuring timelines and budgets are respected, and reporting progress periodically.
What we are looking for in you?
- Bachelor's or master's degree in computer science, computer engineering, or information systems.
- At least 3 years of experience in Service Delivery and/or Project Management within medium to large organizations, preferably in the Fashion or Retail sector.
- Proficiency in Spanish.
- Deep knowledge of project management methodologies.
- Familiarity with agile frameworks.
- Strong results-oriented and problem-solving skills.
- Ability to work methodically in dynamic and high-pressure environments.
- Effective communication, collaboration, and mediation skills with both technical and non-technical stakeholders.
- High autonomy, responsibility, prioritization skills, and attention to technical documentation.
- ITIL or PMP certifications are considered a plus.
This could be the start of your adventure with us!
Why choose the OVS Group?
At OVS SpA, you'll find a structured company, a dynamic environment, and a strong focus on results. We are innovating tradition with investments in new technologies to offer a more digital experience, while caring for the environment and sustainability.
Additionally, you will have access to :
- Corporate welfare and Wellbeing and Parenting programs
- Wellness area with free yoga, pilates, and functional training classes
- Technical and managerial training programs
- Company restaurant
- 20% discounts on all our brands
- Exclusive benefits for group employees (travel, electronics, etc.)
- Flexibility in working hours and smart working
- Remote medical consultation and 8 hours of additional leave for medical visits
- Health insurance as per our national collective labor agreement, after obtaining a permanent contract
Join the team, participate in our business growth, and seize the international opportunities the Group offers. We guarantee an inclusive and fair selection process, providing equal employment opportunities.
J-18808-Ljbffr
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Customer Service Representative
Ieri
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We offer an interesting opportunity to join our Customer service team, based in Bussolengo (VR) as Customer service representative, reporting to the Customer service coordinator on a full-time permanent contract.
This role includes the management of all orders (Domestic and International), dealing with workshop requests, making and receiving calls, assisting the sales team, and responding to customers’ enquiries/requests and dealing with complaints in a timely manner.
This position must deal with other company departments and international colleagues.
In Italy, it mainly deals with the Sales Team, Sales Operations, Customer Care, and the Tender Department. Internationally, it deals with the Sales Team and Customer Service Department.
This position deals with external customers, agents, and international distributors.
What will your contribution be?
- To implement and support all administrative procedures (documents/invoicing processes) as well as contributing with new ideas to make improvements.
- To effectively carry out the procedures to guarantee a satisfactory Time to Market.
- To guarantee, within their area, the full application of compliance guidelines handed down by corporate as well as the Italian law (231/2001).
- To ensure accounting consistency according to applicable guidelines.
What are we looking for?
- High school diploma or master’s degree
- Experience with tasks related to customer service.
- Excellent English written and spoken required
- Other languages are appreciated, especially French
- Good use of all Office programs, especially Excel.
What soft skills will you improve?
- Accountability
- Problem solving
What will you find?
- Friendly, warm, and innovative atmosphere
- Healthy, inspiring, and international and inclusive work environment
- Training and development opportunities
- Smart working model (two days per week)
- Competitive reward packages
- Social and company events
- Canteen
- Benefits (Pension Fund- Health Insurance)
What do we offer?
- This is a full-time job
- The contract is a permanent contract
- Salary package range: 30.000/35.000 euro
*The package will be evaluated based on the experience of the person
#J-18808-LjbffrCustomer Service Representative
Ieri
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Customer Service Representative
We offer an interesting opportunity to join our Customer Service team, based in Bussolengo (VR), as a Customer Service Representative , reporting to the Customer Service Coordinator on a full-time permanent contract.
This role includes managing all orders (Domestic and International), handling workshop requests, making and receiving calls, assisting the sales team, and responding to customer inquiries and requests, including dealing with complaints in a timely manner.
The position involves collaboration with other company departments and international colleagues.
In Italy, the role mainly interacts with the Sales Team, Sales Operations, Customer Care, and the Tender Department. Internationally, it works with the Sales Team and Customer Service Department.
This position also involves dealing with external customers, agents, and international distributors.
Key Responsibilities:
- Implement and support administrative procedures (documents/invoicing processes) and contribute ideas for improvements.
- Ensure procedures are followed to guarantee a satisfactory Time to Market.
- Ensure full compliance with corporate guidelines and Italian law (231/2001) within your area.
- Maintain accounting consistency according to applicable guidelines.
Candidate Requirements:
- High school diploma or master’s degree.
- Experience in customer service tasks.
- Excellent written and spoken English; proficiency in other languages, especially French, is appreciated.
- Good proficiency in Office programs, especially Excel.
Soft Skills Development:
- Accountability
- Problem solving
What We Offer:
- Friendly, warm, and innovative atmosphere.
- Healthy, inspiring, international, and inclusive work environment.
- Training and development opportunities.
- Smart working model (two days per week).
- Competitive reward packages.
- Social and company events.
- Canteen facilities.
- Benefits such as Pension Fund and Health Insurance.
Position Details:
- Full-time employment.
- Permanent contract.
- Salary range: €30,000 - €35,000, based on experience.
*The package will be evaluated based on the candidate's experience.
#J-18808-LjbffrCustomer Service Representative
Oggi
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Il candidato/a ideale ha un diploma tecnico o laurea in ambito ingegneristico, economico o affini ed una esperienza di almeno 4 anni in ruoli di customer service.
Competenze richieste
Buona conoscenza del pacchetto Office ed eventualmente di software ERP.
Ottime doti organizzative e comunicative.
Approccio proattivo, orientamento al cliente esterno ed interno e al problem solving.
Conoscenza della lingua inglese (livello B2).
Se possibile anche lingua tedesca (livello A2).
Responsabilità
Gestione operativa delle richieste clienti (telefoniche ed email)
Scouting per nuovi eventuali Clienti
Preparazione di offerte tecnico-commerciali in collaborazione con l’area tecnica
Inserimento e monitoraggio ordini in ERP più aggiornamento listini
Attività di post-vendita e customer care
Gestione di eventuali reclami Cliente
Collaborazione planning e logistica per garantire le tempistiche di consegna
Gestione del sito web aziendale
Collaborazione con i Colleghi nel gestire la portineria e altre funzioni all'interno dell'ufficio in caso di difficoltà
Customer Service Representative
Oggi
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Treviso
Our mission is to provide superior lighting solutions, exceptional technical support, and outstanding customer service to our customers. We also strive to generate value for our customers by working to enhance and prolong the return on investment for solid-state lighting systems. Due to international growth, we are now recruiting for a talented and fulltime Customer Service Representative.
Are you a passionate and empathetic problem solver? Do you think as a customer and behave as entrepreneur? For our customers and our sales colleagues, our Customer Service Europe department is looking for a customer service representative for Italy with a supporting role for France. You will be part of an international team of 31 colleagues in Europe and report into one of the Customer Service Team Leads.
You will professionally and promptly be of service to our customers in order to answer all their questions regarding order, delivery time, availability, prices and quotes, guiding clients along the order flow.
Responsibilities
- Attending every given order from the moment of ordering up until the moment of delivery and thus ensuring a complete and correct delivery
- Taking care of all administrative processes (offerings, orders, price conditions, complaints.Etc.) that are related to the ordering of the goods and the questions asked by the customers, all according to the department guidelines. In order to do so, using all IT systems that are at hand (Oracle EBS & CRM or any other digital tool)
- Post-processing and clarification of customer orders that have not been decided or are subject to special conditions
- Accepting and processing commercial, logistical and technical complaints (and returns) and administrate these in the correct way within the applicable tool in order to enable after sales services to handle these and in some cases handle them yourself
- Processing of accounts receivable, accounts receivable monitoring,
Customer Service Representative (German Speaker)
Inserito 5 giorni fa
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Videndum plc is an international group principally serving customers in the "image capture and content creation" market. Videndum designs, manufactures, and distributes premium branded and technically advanced products and solutions for broadcasters, film and video production companies, independent content creators, vloggers/influencers, enterprises, governments, and professional musicians.
Our people are key to Videndum plc’s future, and they are our number one priority. They make the difference not only by what they do, but by how they do it.
Job SummaryWe are seeking a dedicated Customer Service Representative to support our customers in the DACH region (Germany and Austria). The ideal candidate is fluent in German and English and will be the primary contact for customer inquiries, ensuring a high standard of service and support.
Key Responsibilities:- Deliver exceptional customer service to German-speaking customers (both written and spoken).
- Respond to inquiries regarding products, services, orders, shipping, billing, and returns.
- Resolve issues efficiently and professionally, ensuring customer satisfaction.
- Collaborate with internal teams (Sales, Logistics, Planning, Technical Support, Accounts Receivables) to provide solutions.
- Adapt communication style based on cultural and regional differences in the DACH market.
- Stay informed about product updates, company procedures, and industry practices.
- Manage online B2C requests from German-speaking countries.
- Fluent in German and English (B2 level or higher), with excellent written and verbal skills.
- Previous experience in a customer service or support role (1+ years preferred).
- Familiarity with the DACH market and cultural expectations.
- Strong communication, problem-solving, and interpersonal skills.
- Ability to multitask and handle high volumes of inquiries efficiently.
- Team player with the ability to work independently as required.
Please note that this job description is not exhaustive, and the company reserves the right to amend duties as necessary.
Videndum MindsetOur commitment is founded on core values that define the Videndum Mindset:
- Exceptional Product Performance
- Customer Focus
- Leading in a Fast-Changing Market
- Global Capability
- Transparency, Integrity, and Respect
- Environmental Consciousness
All employees are expected to prioritize health and safety, following the company's policies and using appropriate tools and protective equipment. Employees should not perform functions unless trained and authorized.
Our approach to diversity is inclusive, seeking the best candidate regardless of race, gender, age, religion, sexual preference, or disability. Discrimination is strictly prohibited by our Code of Conduct.
#J-18808-LjbffrBilingual Customer Service Representative (Remote
Ieri
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- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSEmedia team.
- From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.
Are you passionate about marketing? Ready to dive into the world of demand generation? INFUSEmedia is one of the fastest growing lead generation companies! INFUSED with drive, innovation, and integrity,
we craft demand solutions with precision to fuel our clients' pipelines, every time.
Since 2012, we've helped thousands of B2B organizations drive full-funnel results through our innovative demand generation solutions and best-in-class data validation platform.
It's what helps us build uncompromising trust and impeccable reputation with our clients, every time.
**Required Skills**:
- Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
- Minimum two years of
Wholesale Customer Service Representative - English Speaking
Ieri
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VF is looking for an
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Customer Service
Ieri
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Ricerchiamo per realtà operante nel settore plastico e sita in zona limitrofa a Bovolone (Vr) un/una
Addetto/a Customer Service
La risorsa si occuperà di:
- Gestire le attività legate alla vendita dei prodotti aziendali sotto l'aspetto logistico amministrativo e contabile;
- Collaborare alla gestione degli aspetti logistici, qualitativi, di assistenza del portafoglio clienti;
- Collaborare al consolidamento, in ottica di fidelizzazione dei contratti esistenti;
- Supportare la rete vendita e la Direzione Commerciale;
- Monitorare le spedizioni;
- Gestire eventuali reclami;
- Supporto attività amministrative;
Requisiti richiesti:
- Diploma o Laurea con specializzazione in lingue straniere, economia o equivalenti;
- Esperienza pregressa maturata in ruoli simili;
- Ottima dimestichezza del pacchetto Office;
- Conoscenza della lingua inglese costituisce titolo preferenziale;
- Ottime doti relazionali, di problem solving e team work;
- Orientamento al cliente.
Orario di lavoro: Full-time (40h) giornaliero dal lunedì al venerdì.
RAL fino a 30k - inserimento diretto in azienda
Lingue conosciute:
Inglese
Disponibilità oraria: Full Time
Customer Service
Inserito 11 giorni fa
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Randstad Italia S.p.a., filiale di Vicenza, ricerca per un importante cliente, leader internazionale nel settore della tecnologia per tenute industriali, un:
ResponsabilitàIl customer service che stiamo selezionando svolgerà le seguenti attività:
- Supporto alla forza vendita;
- Pianificazione degli ordini;
- Inserimento ordini di vendita;
- Gestione dei rapporti con il cliente.
Il ruolo consiste nel fornire supporto al team commerciale, gestendo le relazioni con i clienti e coordinando gli ordini.
CompetenzeIl candidato ideale possiede:
- Diploma di scuola superiore;
- Esperienza pregressa come back office commerciale;
- Buona conoscenza della lingua inglese;
- Buona conoscenza del pacchetto Office;
- Costituisce titolo preferenziale la conoscenza di SAP.
Luogo di lavoro: Arcugnano (VI).
Orario di lavoro: full-time, in giornata.
Tipologia contrattuale: inserimento con contratto di somministrazione al 4 livello del CCNL Commercio.
La ricerca è rivolta ai candidati ambosessi (L.903/77). Ti preghiamo di leggere l'informativa sulla privacy Randstad ( ) ai sensi dell'art. 13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR).
#J-18808-LjbffrCustomer service
Inserito 11 giorni fa
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Conceria Montebello fa parte di un importante gruppo industriale italiano ed è specializzata nella produzione di pelli per il mondo della moda e dell’arredamento.
Stiamo cercando una persona dinamica e precisa, interessata a entrare in un contesto strutturato e orientato alla qualità del servizio. Il/la candidato/a sarà inserito all’interno del team Customer Service e avrà l’obiettivo di garantire una gestione efficiente e professionale delle relazioni con i clienti, supportando attivamente le attività operative e coordinandosi con i reparti interni.
Responsabilità Principali
1. Gestione Operativa degli Ordini
- Inserimento e monitoraggio degli ordini cliente (esclusi quelli complessi gestiti dagli Area Manager)
- Verifica disponibilità prodotti e aggiornamento stato ordini
2. Comunicazione con il Cliente
- Interfaccia diretta con il cliente per:
-Inserimento ordini
-Aggiornamenti sull’avanzamento produzione
-Notifiche di spedizione e documentazione correlata
- Supporto nella gestione di eventuali richieste o reclami, garantendo tempi di risposta rapidi
3. Gestione Spedizioni
·Organizzazione spedizioni nazionali e internazionali e gestione documenti correlati
4. Gestione dei Collaudi e Ispezioni
- Organizzazione delle ispezioni qualità richieste dai clienti presso la sede produttiva
- Coordinamento con l’ufficio qualità e il reparto tecnico
4. Coordinamento Interno
- Collaborazione attiva con le funzioni tecnico-produttive (produzione, qualità, logistica, programmazione)
- Allineamento costante con il team commerciale per garantire una gestione fluida
Formazione
- Diploma o Laurea in ambito economico, linguistico o gestionale
- Ottima conoscenza della lingua inglese (B2/C1); altre lingue straniere sono un plus
Esperienza
- Esperienza pregressa di almeno 2 anni in ruoli analoghi, preferibilmente in aziende manifatturiere o nel settore moda/arredo/concia
- Padronanza degli strumenti Office (Excel, Outlook)
- Conoscenza di ERP aziendali (preferibile AS400)
- Precisione, affidabilità e gestione del tempo
- Eccellenti capacità relazionali e comunicative
- Attitudine al lavoro in team e alla collaborazione interfunzionale
- Orientamento al cliente e problem solving