5 Posti di lavoro per Receptionist hotel in Siracusa

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The CSC LPN is responsible for assessing documents from hospitals, physician’s offices and facilities and entering complete and accurate information in the client’s charts. The CSC LPN works closely with the CSC RN and CSC RN Team leader.

Promote continuity of care for referred clients:

• Document all necessary information provided by the referral source into the client’s electronic medical record
• Answer inquiry calls from clients, families, physician offices, community agencies and insurance companies
• Update referral information as appropriate
• Perform coding review with proper training

Promote quality assurance as it relates to home care planning:

• Participate in quality improvement activities related to home care planning and coordination
• Adhere to quality standards including the confidentiality of client information

Other expectations:

• Promote positive relationships among referral sources, patients and families
• Identify problems and report to CSC RN or CSC RN Team Leader
• Attending meetings and conferences as required
• Perform all other duties as assigned

• Graduate of an accredited licensed practical nursing program with current New York State Licensed Practical Nurse registration
• Skills necessary include excellent computer, verbal, and written communication skills
• Excellent organizational skills with the ability to prioritize multiple tasks
• Excellent customer service both internal and external customers
• Able to communicate effectively in English, both verbally and in writing

• Ability to sit or stand at a desk 90% of the day
• Visual/hearing ability sufficient to comprehend written or verbal communication
• Ability to express self verbally and in writing
• Ability to use telephone and communicate over the phone
• Frequently uses a laptop computer to enter orders and obtain product information
• Bloodborne Pathogens Exposure Category III - Employee who rarely has contact with blood and body fluids

Competitive Salary - This position is an H07 non-exempt position with a min-max rate of: $19.57- $29.35/hour

• 401 with generous Employer match
• On-Site Gym (free for all employees)
• Tuition Reimbursement for BSN after 6 months of employment
• Exceptional work/life balance - no rotating shifts
• Partially funded HSA
• Employee Recognition Platform
• Paid Time Off, Holidays, and Extended Sick Leave
• Short/Long term Disability
• Employee Assistance Program (EAP)
• Much More!

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Nascentia Health is leading the way in home care, post acute care and long-term community health. A healthcare system without walls, Nascentia is an innovator in the concept of healthcare, truly focused on the patient as a whole. By serving people in their homes, Nascentia Health is able to provide true holistic care. We can address immediate needs, help support positive long term medical and lifestyle choices that provide for better outcomes, leverage cutting edge in-home care technologies, and help avoid unnecessary visits to busy healthcare facilities.

Our employees are our greatest asset. They work hard every day to make our system amazing and are dedicated to our mission of being the premier home and community-based care system for the regions we serve. We want everyone to love what they do, be excited about coming to work, and take pride in being part of our team.

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Nascentia Health is an Equal Opportunity Employer (EOE)

Employment is contingent upon negative results of a pre-hire drug screen

Overnight Customer Service Representative

Location
This position is 100% in-office and reports to our state-of-the-art call center facility on site in Syracuse, NY.

About Rapid Response
Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response call center focused on protecting life, residences, and businesses. Whether it’s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid!

Salary Range:

• $20.00 to $2.00 per hour
• Second Shift, Third Shift, & Weekend Shift Differentials
• Full-time: 500 hiring bonus after 6 months of employment
• Part-time: 250 hiring bonus after 6 months of employment

What You’ll Do:

• Be the first line of defense – Monitor security systems, fire alarms, and many different types of emergency signals from residential and commercial properties across North America
• Act fast – Verify alarm events and contact appropriate emergency services, clients, or responders within seconds.
• Stay cool under pressure – Assess complex situations quickly and remain calm during high priority situations.
• Keep accurate records – Document alarm activity, calls, and actions taken with precision and professionalism.
• Support the team – Work independently and collaboratively in a state-of-the-art call center facility to ensure coverage and maintain high service level goals.
• Versatile – Prepared and ready to handle inbound and outbound calls and alarms

Who You Are:

• Cool-headed and calm – You’re the person others turn to in a crisis.
• Detail- oriented – You notice what others miss.
• Tech-savvy – You’re comfortable navigating computer systems and multi-tasking
• Reliable – You show up, stay alert, and handle your shift like a professional
• Great communicator – You can deliver critical information clearly and quickly, both verbally and in documentation.

What You’ll Need:

• Associate degree, equivalent Military, or 2+ years of relevant work experience in customer service
• Proficient computer, written, and verbal skills
• Successfully clear drug screen and background check to meet industry and security licensing requirements

What awaits you at Rapid Response

• Shift flexibility (night owls and weekend warriors welcome)
• Annual salary increases and performance bonuses
• Medical, Dental, Vision, and 401k
• Additional compensation for special skills, particularly: bilingual in Spanish
• Paid Vacation and Sick Time
• Wellness Program + Wellness DAYS OFF
• Internal advancement opportunities
• The opportunity to make an impact on communities across the country every day

Join Our Team
If you are still reading this, then this IS the position for you. Every alarm has a story, and every second matters. Be the steady voice on the other end. Become an Alarm Monitoring Specialist at Rapid Response Monitoring call center and start your next career today!

Additional Information
Rapid Response offers competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at . Rapid Response is an Equal Opportunity Employer.

Il candidato sarà responsabile della gestione del team di operatori interni del customer service, includendo la pianificazione del presidio e lo sviluppo professionale degli stessi.

Gestirà l'utilizzo e lo sviluppo del sistema di ticketing, definendo e gestendo i piani di recovery e backup.

Si occuperà della presa in carico delle richieste clienti attraverso i canali previsti (numero verde, mail e fax) e dell'assegnazione tramite il sistema di ticketing al personale operativo.

Gestirà le richieste di supporto della clientela e produrrà, analizzerà ed elaborerà report per verificare la performance del servizio, inclusi audit interni e della committenza.

Collaborerà con vari stakeholder per il miglioramento continuo dei processi aziendali.

Controllo del Sistema Informativo, dei report di manutenzione e dei verbali di controllo.

Coordinerà, verificherà e valuterà i fornitori esterni di servizi di customer service.

Gestirà la comunicazione con il Call Center o gestore esterno.

• Diploma ad indirizzo tecnico
• Esperienza nella gestione di team di customer service, preferibilmente nel settore energy
• Residenza o domicilio nei pressi di Piacenza o zone limitrofe
• Passione per la soddisfazione del cliente
• Capacità di ascolto e comunicazione efficace
• Flessibilità e resilienza in situazioni di stress

Contatti: GETEC Italia S.p.A., Mietta Ilaria, Via Madre Teresa di Calcutta 12, 29010 Gragnano Trebbiense. Tel: . Email:

Career Opportunities with Rapid Response Monitoring

Location:
This position is 100% in-office and reports to our facility on site in Syracuse, NY.

Hours:
Evening

Role Summary:
As a Customer Service Account Coordinator within our Data Entry Department at Rapid Response Monitoring, you will work alongside caring people while crafting custom solutions for the service providers we monitor for to help them protect their customer’s property and their families. Rapid Response Monitoring is the industry leader because of our amazing customer service and our willingness to customize anything. That’s where you come in! See the “Responsibilities” section below to learn more.

The ideal candidate will have exceptional attention to detail, the ability to provide quality customer service, think on their feet, and be friendly but efficient on the phone.

Starting Pay Rate:
$1.00 Per Hour (not including shift differentials)

Shift Differentials:
Rapid Response acknowledges the sacrifices our Data Entry employees make when supporting our customers during all hours of the day and night as well as weekends. In recognition of that commitment, we are offering shift differentials for hours worked outside of standard business hours.

• For hours worked between Monday – Friday 6:01am 4:59pm, $2 per hour (standard pay rate)
• For hours worked between 5:00pm and 9:00pm, + 0.50 per hour
• For hours worked between 9:01pm and 6:00am, + 1.00 per hour
• For hours worked Saturday & Sunday between midnight and 11:59pm, + 1.00 per hour

Start dates Available:
Start your 4-week training on one of the dates below:

• September 29, 2025 (8:00am - 4:30pm)
• October 27, 2025 (8:00am - 4:30pm)

Responsibilities Include:

• Receive inquiries from clients via phone, email, and fax
• Triage and field questions from clients
• Input contract information in our database
• Implement client account transfers and verify changes
• Ensure all client account entries adhere to jurisdictional regulations
• Provide team members with proofreading, scanning, mailing, and other administrative support

Summary: Each day, you’ll report to your shift on-site at our Syracuse, NY location in Franklin Square. You will receive inbound calls from clients with inquiries, as well as faxes and emails from our queue system. You will triage those inquiries and help in any way you can. The request may be as simple as an address change, or it may be more complex like a change to a contract. At all times, you are working within our Data Entry Team to make sure the clients’ needs are met with accuracy and efficiency.

Qualifications:

• High School diploma required, Associate’s or equivalent military experience preferred
• Attention to detail, with an ability to stay focused on assigned tasks
• Basic computer and typing skills
• Good communication - written and verbal, particularly on the phone
• Many of our positions require an extra level of screening to obtain Department of Defense security clearance
• Successfully clear drug screen and background check to meet industry and security licensing requirements
• Data Entry experience is preferred.

What awaits you at Rapid Response:

• Annual salary increases and performance bonuses
• Medical, Dental, Vision, and 401k
• Paid vacation and sick time
• Wellness program and wellness days off
• Internal advancement opportunities
• The opportunity to make an impact on communities across the country every day

About Us:
Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it’s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our “heroes” are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.

Additional Information:
Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at Rapid Response is an Equal Opportunity Employer.