4 400 Posti di lavoro per Manager Del Customer Service in Italia

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast .' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus ! In addition, we offer a $300 cash bonus , paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

• Opportunities for advancement
• Mindset App Reimbursement
• Health insurance &Prescription plans,if eligible
• Paid holidays, vacation, and sick days,if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program

Customer Service Representative Responsibilities:

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

• Valid driver’s license and ability to maintain a good driving record
• High school diploma or equivalent

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

2011 Hoffmeyer Rd
Florence, South Carolina 29501 Part-Time R

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.

• Gestisce le richieste di ordini e offerte, confrontandosi con i vari uffici interni e gestendo la comunicazione con le funzioni interessate, coordinandosi anche con gli altri plant italiani (Prato, Viareggio e Alessandria);
• Inserisce gli ordini in ingresso sul sistema gestionale, provvedendo alla registrazione, alla revisione degli articoli, alla verifica di coerenza dei prezzi, etc.;
• Negozia le date di consegna, internamente ed esternamente, e monitora il rispetto di tali date;
• Diventa il punto di riferimento dei propri clienti, seguendoli dall'avvio dell'ordine e in tutto il rapporto che segue;
• Gestisce la comunicazione interna ed esterna rispetto alla definizione degli articoli e dei materiali, del monitoraggio della consegna e del rispetto delle date stabilite;
• Gestisce e sollecita i ritiri da parte dei clienti e le comunicazioni relative alle non conformità dei prodotti;
• Esegue tutte le attività nel rispetto delle procedure aziendali e utilizzando i formati previsti;
• E' disponibile ad andare in visita presso i suoi clienti e, nel caso in cui questi siano in presenza presso il nostro stabilimento, è di supporto insieme al team commerciale durante le visite del cliente;
• E' propositivo e promuove la cultura del miglioramento continuo
  
  
  

• E' richiesta un'esperienza di 1-2 anni nel customer service
• Ottima conoscenza delle lingue inglese e francese, la conoscenza del tedesco sarà considerata un plus
• Conoscenza del pacchetto Office e degli strumenti informativi
• Attitudine alla gestione e comunicazione attiva
• Orientamento al cliente e attenzione al dettaglio
  
  
  

Customer Service Representative page is loadedCustomer Service Representative Apply locations Rome, Italy time type Full time posted on Posted Yesterday job requisition id R Work Flexibility: Hybrid or Onsite

Classificata come uno dei migliori luoghi di lavoro in Europa, Stryker è un'azienda leader nel settore della tecnologia medica che offre enormi opportunità per fare la differenza nei servizi di importanza critica che offriamo alle organizzazioni sanitarie. Farai parte di un'azienda che attribuisce grande importanza al coinvolgimento dei dipendenti e avrai l'opportunità di crescere dal punto di vista personale e professionale attraverso l'apprendimento di nuove competenze tecniche e soft skill. Potrai inoltre acquisire un'ampia gamma di esperienze sia nella tua area di responsabilità che in tutta l'azienda, con opportunità di crescita a lungo termine per la tua carriera. Tutti noi di Stryker ci impegniamo a realizzare la nostra missione: "In collaborazione con i nostri clienti, siamo motivati a migliorare il settore sanitario". Ci impegniamo ogni giorno per rendere questa missione una parte centrale della nostra cultura.

Riepilogo della posizione

Per il nostro team siamo alla ricerca di una figura junior che ricopra una posizione entry-level nel Customer Service. Il ruolo prevede lo svolgimento di mansioni di base. Sono gradite conoscenza ed esperienza maturate in un ambiente di servizio clienti, tuttavia la figura sarà formata e svilupperà nel tempo l'esperienza necessaria in tutti gli aspetti del ruolo. La figura sarà supervisionata e guidata.

Principali attività e responsabilità

• • Elaborazione di ordini, crediti, richieste di kit noleggio, richieste di ordini di riparazione
• • Organizzazione di resi e ritiri e gestione delle richieste in merito ad avvisi di ricevimento e prezzi
• • Gestione di e-mail e chiamate in arrivo
• • Comunicazione proattiva con i clienti interni ed esterni
• • Indagini e risoluzione delle controversie sulle fatture
• • Registrazione e follow-up della risoluzione dei problemi e relative comunicazioni al cliente

Istruzione/qualifiche

• Diploma di scuola superiore o equivalente

Requisito preferenziale:

• Ulteriore formazione in una disciplina pertinente (non essenziale)

Esperienza/competenze

Requisiti essenziali:

• 1 anno in ruoli di servizio clienti, gestione degli ordini o contact center
• Capacità di sviluppare rapporti professionali con colleghi e clienti
• Capacità di comunicare in modo proattivo e professionale con i membri del team vendite e con i clienti
• Capacità di adattarsi a diversi tipi di persone e situazioni per garantire risultati positivi
• Conoscenza intermedia di MS Excel, MS Outlook, MS Word, Internet
• Conoscenza di base del sistema ERP
• Esperienza nella gestione degli ordini e in ruoli presso contact center
• Livello di inglese lavorativo

Competenze/comportamenti

• Attenzione al cliente

• Collaborativo
• Forte motivazione interna e motivazione a fare la differenza
• Mentalità positiva e ottimista e atteggiamento positivo
• Ama assumersi personalmente la responsabilità di adempiere agli impegni presi
• Agisce con integrità

About The Flex

At

About The Flex

At The Flex , we’re redefining what it means to rent a home. Just like buying something on Amazon, finding and moving into a rental should be fast, flexible, and frustration-free. Our mission is to simplify renting for tenants and remove the headaches for landlords—no hidden fees, no complicated processes, just smart, seamless solutions.

We’re building a high-performance, close-knit team that’s passionate about shaking up the global rental space. If you thrive in a fast-paced, growth-driven environment and want to be part of something bold, The Flex might just be your next big move.

What You’ll Be Doing

As our Client Success Partner , you’ll be the friendly face and trusted voice for our customers. Your job is to create exceptional experiences, solve problems with empathy and speed, and build strong, lasting relationships. You’ll work closely with both customers and internal teams to make sure everything runs smoothly from first contact to long-term satisfaction.

Your Day-to-Day

Customer Support

• Respond to questions via email, phone, and chat in a timely, professional, and friendly manner.
• Share helpful, clear info about our services, properties, and booking processes.
• Handle any concerns or complaints with care and proactive solutions.
  
  

• Create memorable experiences that turn first-time clients into long-term fans.
• Follow up with clients to check in, collect feedback, and ensure everything is on point.
• Represent The Flex with professionalism, warmth, and a focus on customer success.
  
  

• Troubleshoot booking or property issues and keep customers in the loop.
• Collaborate with internal teams (e.g., operations, property management) to resolve things fast.
  
  

• Gather customer feedback and spot patterns to help us continuously improve.
• Share actionable suggestions with the team to enhance service and user experience.
  
  

• Keep detailed records of interactions and resolutions using our CRM system.
• Help track performance and contribute to team reporting.
  
  

• Previous experience in customer support, client success, or a similar people-first role.
• Excellent written and verbal communication skills in English.
• A calm, positive attitude when handling challenges or tight timelines.
• Great with tools like CRM systems, support platforms, and digital workflows.
• Organized, proactive, and able to juggle multiple tasks at once.
• Naturally empathetic with a genuine drive to help others.
  
  

Auto1 Group, una tech company multi-brand leader nel settore automotive, sta cercando una persona brillante e dinamica da inserire nel nostro team di Operations come Customer Service Representative presso la nostra sede centrale di Milano.

1. Gestione delle richieste in entrata dei clienti commerciali, tramite telefono o scritto, offrendo soluzioni efficaci per questioni post-vendita e operative di primo livello;
2. Supporto ai concessionari su logistica, invio di documenti, pagamenti e reclami, collaborando con i reparti interni specializzati;
3. Interfaccia tra clienti e reparti, garantendo risoluzione efficiente dei problemi;
4. Organizzazione e gestione accurata dei dati e rapporti con i clienti.

• Esperienza nel servizio clienti, preferibilmente con sistemi di ticketing, software di telefonia e Google Suite, in particolare Google Sheets;
• Persona motivata, strutturata, meticolosa e collaborativa;
• Ottime capacità comunicative, capacità di ascolto attivo e affidabilità;
• Disponibilità a un contratto iniziale a tempo determinato di sei mesi, con possibilità di inserimento permanente;
• Conoscenza del CCNL Commercio, IV livello;
• RAL commisurata all'esperienza;
• Opportunità di crescita in un ambiente internazionale, giovane e dinamico.

• Sede di lavoro: Via Perin Del Vaga 2, Milano
• Orario: Full Time

Se sei interessato, inviaci il tuo CV e unisciti a noi in questa entusiasmante avventura!

Questo annuncio è rivolto a tutte le persone, senza distinzione di sesso, età o nazionalità, in conformità alle leggi vigenti.

Our Mission at ibex is Your Success!

ibex is recruiting customer service representatives.

About ibex:

ibex works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen.

Headquartered in Washington, D.C., ibex has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees.

• Manage incoming calls and/ or chat from customers.
• Provide appropriate follow up which may include outbound calls.
• Assess customer’s needs and guide the customer accordingly.
• Maintains acceptable call lengths while remaining friendly, informative and helpful.
• Maintains productivity and quality standards.
• Demonstrates appropriate sense of urgency for customer responses.
• Escalates customer issues appropriately and correctly.
• Demonstrates timely accurate and professional customer service.
• Maintains a positive and professional demeanor and portrays the company in a positive light.
• Demonstrates knowledge and use of departmental resources, policies and procedures.
• All other duties as assigned.

Language/Communication Skills

• Ability to fluently speak and write English
• Ability to effectively communicate his/her thoughts in a well-organized understandable manner.
• Demonstrates clear and polite written and oral communication.

Technical Skills

• Ability to type 25 words per minute with 90% accuracy.
• Ability to effectively navigate the internet, email and instant messaging.
• Basic computer proficiency.

Customer Focus

• Demonstrates a strong customer Orientation.
• Takes ownership to follow up with customers to ensure their needs and expectations are satisfied and promises are kept.

Customer Interaction Skills

• Friendly and upbeat style.
• Displays helpfulness.
• Ability to empathize with customers.
• Ability to set expectations and deliver information in a positiveand articulate way.
• Ability to handle irate customers effectively.

Problem-Solving Skills

• Investigates and take action to meet customer’s needs.
• Ability to use emotional intelligence to resolve customer’s issues.
• Solves routine problems effectively, gathering the information necessary from the customer.
• Applies systematic approach to solving problems.
• Ability to demonstrate critical thinking skills.

Interpersonal Skills

• Professional and positive interactions with others and is able to establish rapport quickly.
• Treats others with courtesy and respect.
• Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals.
• Ability to work with little or no supervision and operate within a team environment.
• Demonstration of resolution skills and capabilities within scope of job duties

Schedule Flexibility

• Ability to adapt to changes. (Working on different teams, line of businesses and on site)
• Must be able to work on any shift which may change from time to time (morning , afternoon or graveyard )
• Must be able to work full-time

Benefits:

We offer our employees the following comprehensive benefits and incentives plan:

• Medical Insurance
• Paid Time Off
• Paid professional training
• Employee referral bonus plan
• Free Transportation

Noi di Aggreko forniamo soluzioni energetiche che consentono alle comunità di prosperare e alle imprese di crescere. Forniamo energia, calore e raffreddamento, accumulatori di batterie e compressori d'aria ai clienti e alle comunità, ovunque ne abbiano bisogno.

Nell'ambito del team Customer Experience Italia, stiamo reclutando un Customer Service Representative da inserire nel nostro team con sede a Milano.

• Our mission is to deliver outstanding customer service by promptly and skillfully handling incoming calls and proficiently directing them to the appropriate personnel based on the customers' requirements. In addition, our team provides support to both customers and internal teams with non-customer-facing tasks when not taking phone calls.

Il Customer Service representative clienti è il principale punto di contatto per i nostri clienti durante tutto il processo di noleggio dopo che l'ordine è stato effettuato. Sostenendo il cliente nei punti di contatto chiave, questo ruolo collabora con le vendite e il team operation per garantire un'ottima esperienza del cliente.

Perché Aggreko?

Ecco alcuni dei vantaggi :

• Retribuzione competitiva.
• Bonus e vantaggi.
• Sviluppo continuo e opportunità di carriera.

Principali responsabilità :

• Punto di contatto principale, responsabile della gestione della relazione con il cliente per tutta la durata del noleggio, definizione proattiva delle aspettative e comunicazione di modifiche / ritardi nei punti di contatto chiave tra cui conferma dell'ordine, consegna, installazione, fornitura di servizi in corso durante il noleggio, fuori noleggio, ritiro e fatturazione. Prendere decisioni ad hoc nel migliore interesse del cliente. Livelli di autonomia ben definiti forniranno la struttura in cui lavorare consentendo un'eccellente esperienza del cliente.
• Supporta la funzione commerciale per quanto riguarda gli ordini dei clienti, le attività di follow-up post-ordine e nell'accelerare il processo.
• Ove necessario, traduce i requisiti del cliente su più sistemi, assicurando che i team operativi conoscano bene i requisiti del cliente.
• Si assume la responsabilità di tutte le domande, i guasti o i reclami reattivi dei clienti, collaborando con i team appropriati per garantire che vengano risolti tempestivamente con soddisfazione dei clienti.
• Si assume la responsabilità della comunicazione e dell'accettazione da parte del cliente delle variazioni rispetto all'ordine originale, comprese le modifiche ai requisiti tecnici, le estensioni di noleggio e i servizi aggiuntivi.
• Mantiene alti livelli di soddisfazione del cliente e influisce positivamente sui KPI di feedback dei clienti.

Profilo richiesto :

• Almeno 2 anni di esperienza nel servizio clienti pertinente in un ambiente business to business.
• Comprovata attenzione al cliente con un forte senso di urgenza per soluzioni creative.
• Background tecnico in ambito meccanico o elettrico.
• Esperienza nel settore industriale.
• Esperienza iniziale di customer service.
• Conoscenza della lingua inglese.

Soft skills :

• Grande attenzione ai dettagli.
• Eccellenti capacità interpersonali con la capacità di comunicare a tutti i livelli dell'organizzazione, comprese capacità scritte, orali, di facilitazione e di presentazione ben sviluppate.
• Stile collaborativo con approccio deciso e orientato ai risultati.
• Capacità di autodirezione e autogestione.
• Disponibilità ad apprendere tutti gli aspetti del business.
• Proattività.
• Capacità di apprendimento e di ascolto.
• Ottime capacità di comunicazione scritta e verbale.
• Eccellenti capacità di comunicazione scritta e orale.
• Capacità di costruire relazioni con le parti interessate e di lavorare in modo collaborativo con team più ampi.

Bring your energy. Grow your career.- #LI-MD- #Milan- #CSR

Equity, diversity and inclusion at Aggreko

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

• Manage customer new inquries;
• Manage customer orders and correspondence with customers;
• Work with Supply Chain/ Scheduling to communicate order details and set ship dates;
• Enter customer details and orders in ERP system;
• Issue all documents relevant to the Sales process (Offers, Order Confirmations, shipping documents, invoices, pro-forma invoices);
• Obtain shipping details and freight quotes, coordinating with Logistics;
• Facilitate the global intercompany ordering communication;
• Working with a cross-funcional team, develop recommendations and help to implement processes and programs to improve on time deliveries to 95%;
• Provide information for Management and provide explanations for Reports (backlog, OOH status, highlighting critical situation that could create risks on the monthly sales).
  
  

• High school diploma or equivalent. Bachelor's degree is preferred but not required.
  
  

• 3-5 years prior experience in a Customer Service/Inside Sales role. Experience in such a role at a manufacturing company is preferred but not required.
  
  

• Microsoft Office programs (Word, Excel);
• SAP knowledge (not mandatory but preferred);
• SalesForce (not mandatory but preferred);
• Fluent English.

Do you have a talent for interacting with customers on behalf of a great organization through various support channels, emails, Live Chat, or calls? Do you enjoy being a frontline contact? If yes, this is your opportunity to join a world-leading coating supplier as our new Customer Care Representative at Hempel.

Make an impact and drive improvement

As part of our Customer Care team, you will provide first-class customer service by advising customers regarding processing orders, product shortages, expected delivery dates, and price changes. You will play a key role supporting our sales team to ensure efficient and flawless service.

In this role, you will be responsible for handling complaints and developing strategies to improve the overall customer experience and foster loyalty.

You will have the opportunity to collaborate with an exciting team and colleagues from around the world, based at any of our Hempel offices in Italy, Spain, or Portugal.

What you can look forward to in this role

• Processing sales orders in the ERP system according to care procedures, from various entry channels, including managing product availability, finding alternatives, initiating multi-tint productions, ensuring on-time delivery, order confirmation, invoicing, and archiving.
• Facilitating credit limit increases during the sales order process if needed.
• Prioritizing orders in cases of shortages based on customer classification and guidelines from the line manager.
• Coordinating return orders and issuing related credit notes.
• Managing outbound and inbound communication with customers professionally to ensure a great customer experience.
• Providing basic technical and product-related support within the daily order handling process.
• Acting as ambassadors for e-commerce platforms and digital ordering tools, supporting onboarding and usage.
• Ensuring service delivery within established Service Level Agreements.
• Performing any additional tasks related to the above functions as required by the business.

What does it take to become our new team member?

• Experience in customer service.
• Knowledge of the paint sector is a plus but not required.
• Ability to work both independently and as part of a team.
• Understanding the lifecycle of a PO from start to finish.
• Ability to work in a lively customer care environment while maintaining high productivity.
• Self-motivated with adherence to sales best practices.
• Proficiency in ERP systems (Microsoft preferred).
• Experience with CRM systems.
• Fluent communication in Italian, English, and Spanish or Portuguese.

Behavioral competencies most relevant for the job

• Planning & organizing
• Effective listening and communication skills
• Empathy
• Proactivity
• Positivity
• Problem-solving attitude
• Teamwork

Application and customer service further information

For more information about Hempel, visit hempel.com. To apply, submit your application letter and CV in English via our recruitment system by clicking the "Apply" button at the top right.

Global career possibilities

Hempel offers diverse global career opportunities and promotes cross-functional, cross-cultural collaboration. We aim to foster personal and professional growth.

Join a passionate, global team committed to excellence and sustainability in coating solutions, where diversity and inclusion are valued.

More About Hempel

We are working together to shape a brighter, sustainable future. We believe this is only possible with dedicated employees from diverse backgrounds.

Hempel is committed to creating an inclusive work environment that values diversity and provides equal opportunities for all.

LI-Hybrid

Application due :

Seniority Level : Associate

Job Functions : Customer Service

Industry : Chemicals

J-18808-Ljbffr