2 748 Posti di lavoro per Retail Manager in Italia

Four Corners, recruiter specializzato nella ricerca e selezione di professional e manager nei settori Fashion, Luxury e Lifestyle, per realtà italiana in forte espansione ricerca una/un:

Siamo alla ricerca di una/un Retail Manager per la gestione della rete di store in Italia, con in corso un progetto di espansione e di nuove aperture. La risorsa avrà l’obiettivo di guidare, motivare e ingaggiare gli Store Manager nel raggiungimento degli obiettivi di fatturato e di customer experience: attraverso l’analisi di KPI e fatturato dovrà identificare strategie e percorsi di crescita sia economica che dello staff all’interno di ogni Store. Oltre alla gestione dello Staff e delle operazioni di negozio, la/il Retail Manager dovrà adoperarsi per creare un ambiente accogliente ed efficiente sia per i clienti che per lo staff, dimostrando di essere Brand Ambassador nei propri store e promuovendo la cultura aziendale.

Responsabilità:

• Definisce e monitora i budget di Store in sinergia con la Direzione Commerciale, analizzando fatturati/scostamenti/KPI e proponendo strategie funzionali alla crescita di ogni Store;
• Contribuisce alla definizione dei processi e, in coordinamento con i responsabili di funzione, ottimizza ed efficienta i flussi con HQ rispetto alle attività operation di Store;
• Supporta gli Store Manager nei processi di ricerca e selezione e gestione dello staff;
• Collabora con le altre funzioni aziendali a supporto degli store, cercando di trovare soluzioni innovative, al passo con le necessità di store.
• Consolidata esperienza in ruolo analogo, con spiccato orientamento commerciale;
• Conoscenza delle best practice in termini di gestione del processo di vendita e della customer experience;
• Eccellenti capacità comunicative e interpersonali;
• Ottime capacità organizzative e di leadership;
• Mente analitica e familiarità con analisi dei dati e dei KPI;
• Ottima conoscenza della lingua inglese;
• Disponibilità a trasferte frequenti sul territorio.

Sede di lavoro: Milano

L’annuncio è rivolto a candidati ambosessi (L. 903/77) – Aegis Srl, AUT. MIN. Prot. 26543 D. Lgs 276/03

Siamo un gruppo unito e curioso che ama mettersi in gioco.

Collaboriamo in vista di un obbiettivo comune, in un ambiente dinamico e stimolante.

Crediamo nelle nostre persone, dando valore ai percorsi di crescita e di formazione, facciamo scouting costante, internamente ed esternamente, con l’obbiettivo di dare opportunità a chi ha il desiderio di abbracciare nuove sfide e ruoli di crescente complessità nei nostri tanti punti vendita, in Italia e all’ estero.

Chi è il Junior Retail Manager

Il Junior Retail Manager in Eataly riporta al Retail Manager e ha l’obiettivo di contribuire all’eccellenza operativa attraverso la supervisione del rispetto degli standard operativi e all’esecuzione dei processi, disegnati dalle funzioni corporate, con cui si ha un costante scambio e confronto, così da garantire la miglior customer experience ai nostri clienti.

Garantire la presenza, il supporto, l’organizzazione, la gestione, la risoluzione di urgenze, il raggiungimento di obbiettivi comuni e condivisi, anche in assenza del Retail Manager, sono tutti i tuoi futuri compiti!

Nel dettaglio:

• Garantire l’esperienza del cliente e la sua soddisfazione all’interno dello store;
• Verificare il rispetto degli standard di qualità dei prodotti/servizi offerti;
• Supervisionare l’attività operativa del mercato;
• Facilitare le interazioni cross-funzionali;
• Efficientare la programmazione oraria tra i diversi team;
• Monitorare costantemente gli obiettivi di vendita;
• Supervisionare i processi di security e facility.

Chi cerchiamo

Persone brillanti, veloci, con fame di risultati, con un approccio operativo e strategico, attente e appassionate al mondo dell’enogastronomia, provenienti dal settore Food Retail con una precedente esperienza nell’ambito della gestione di risorse e processi.

Un plus sarà la disponibilità alla mobilità internazionale.

Ognuno all’interno di Eataly può dare il proprio contributo e, così facendo, avere un impatto positivo sul nostro business, a diversi livelli di responsabilità. Vogliamo promuovere una crescita sana, dove ognuno dei nostri collaboratori e manager può giocare un ruolo chiave.

• Verrai inserito in un contesto in costante evoluzione in cui potrai contribuire attivamente nel raggiungimento degli obbiettivi aziendali.
• Verrai supportato e formato attraverso lo scambio costante con il tuo responsabile, i colleghi e la nostra corporate.
• Potrai, se lo desideri, abbracciare percorsi di crescita internazionali, scoprendo e lavorando per i nostri negozi in Europa e in America contribuendo alle nuove aperture.
• Sarai circondato da qualità e da materie prime di altissimo livello e contribuirai alla nostra missione: dimostrare come i prodotti di alta qualità possano essere a disposizione di tutti facilmente reperibili e prezzi sostenibili, attraverso la valorizzazione dei volti, dei metodi produttivi e della storia delle persone e delle aziende che costituiscono il meglio dell'enogastronomia italiana.

La presente ricerca è rivolta ad ambo i sessi ai sensi dell'art 27 D.Lgs. n.198/06. Saranno prese in considerazione tutte le candidature indistintamente, crediamo nelle pari opportunità e promuoviamo i principi di inclusione e diversità.

The Company

KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics

Your role at KIKO MILANO

We are looking for a Global Retail Manager to join KIKO MILANO’s Global Retail Team, reporting to the Global Retail Senior Director.

Such talent will drive business and consumer insights to optimize store performance, customer journey, and profitability across global markets. The position partners closely with local Markets and HQ stakeholders to influence business outcomes and develop initiatives aligned with brand and retail strategy.

In particular, you will:

• Lead business tracking by analyzing key retail indicators and collecting feedback from markets.
• Coordinate commercial actions that support business objectives and enhance the customer experience.
• Identify, benchmark, and implement best practices from both KIKO and the wider beauty & retail industry.
• Support and improve retail excellence standards across the global store network.
• Collaborate in the development and implementation of the Omnichannel Transformation journey.
• Define and enhance the end-to-end customer journey across all touchpoints.
• Participate in the design and roll-out of services that elevate the in-store experience.
• Actively engage in global retail governance, ensuring alignment with corporate guidelines and market needs.
• Drive innovation and entrepreneurial initiatives to improve store performance and operations.
• Regularly visit stores and markets as a high-level HQ representative to ensure operational excellence and market alignment.

What you will need to succeed

• Proven experience in global retail management , preferably in the beauty , fashion, or consumer goods industries.
• Familiarity with database tools for data analysis (e.g., BW, Power BI )
• Strong proficiency and hands-on skills with Excel
• Strong analytical and strategic thinking skills, with experience in performance monitoring and KPI analysis.
• Demonstrated ability to work cross-functionally and across international teams.
• Fluent in English; other languages are a plus.
• Willingness to travel internationally.

We would love if you had

• Strong problem-solving skills & detail-oriented
• Highly collaborative style & willingness and demonstrated ability to work in teams
• Entrepreneurial mindset with the ability to innovate and drive change
• Excellent communication and stakeholder management skills.
• Openness to a culture of continuous feedback

KIKO si impegna ad ampliare i propri sforzi per garantire le Pari Opportunità e dedica una particolare attenzione all’integrazione delle persone con disabilità all’interno dell’azienda. Tutte le posizioni aperte in KIKO sono rivolte anche ai candidati appartenenti alle Categorie Protette l.68/99. I dati verranno trattati esclusivamente ai fini di Ricerca del Personale. Leggi l'informativa privacy riportata al link

Social network you want to login/join with:

KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics

Your role at KIKO MILANO

We are looking for a Global Retail Manager to join KIKO MILANO’s Global Retail Team, reporting to the Global Retail Senior Director.

Such talent will drive business and consumer insights to optimize store performance, customer journey, and profitability across global markets. The position partners closely with local Markets and HQ stakeholders to influence business outcomes and develop initiatives aligned with brand and retail strategy.

In particular, you will:

• Lead business tracking by analyzing key retail indicators and collecting feedback from markets.
• Coordinate commercial actions that support business objectives and enhance the customer experience.
• Identify, benchmark, and implement best practices from both KIKO and the wider beauty & retail industry.
• Support and improve retail excellence standards across the global store network.
• Collaborate in the development and implementation of the Omnichannel Transformation journey.
• Define and enhance the end-to-end customer journey across all touchpoints.
• Participate in the design and roll-out of services that elevate the in-store experience.
• Actively engage in global retail governance, ensuring alignment with corporate guidelines and market needs.
• Drive innovation and entrepreneurial initiatives to improve store performance and operations.
• Regularly visit stores and markets as a high-level HQ representative to ensure operational excellence and market alignment.

What you will need to succeed

• Proven experience in global retail management , preferably in the beauty , fashion, or consumer goods industries.
• Familiarity with database tools for data analysis (e.g., BW, Power BI )
• Strong proficiency and hands-on skills with Excel
• Strong analytical and strategic thinking skills, with experience in performance monitoring and KPI analysis.
• Demonstrated ability to work cross-functionally and across international teams.
• Fluent in English; other languages are a plus.
• Willingness to travel internationally.

We would love if you had

• Strong problem-solving skills & detail-oriented
• Highly collaborative style & willingness and demonstrated ability to work in teams
• Entrepreneurial mindset with the ability to innovate and drive change
• Excellent communication and stakeholder management skills.
• Openness to a culture of continuous feedback

Four Corners, recruiter specializzato nella ricerca e selezione di professional e manager nei settori Fashion, Luxury e Lifestyle, per brand di moda con posizionamento premium ricerca una/un:

Retail Manager Italia

Siamo alla ricerca di una/un Retail Manager per la gestione della rete DOS Full Price Italia. La risorsa avrà l’obiettivo di guidare, motivare e ingaggiare gli Store Manager nel raggiungimento degli obiettivi di fatturato e di customer experience: attraverso l’analisi di KPI e fatturato dovrà identificare strategie e percorsi di crescita sia economica che dello staff all’interno di ogni Store. Oltre alla gestione dello Staff e delle operazioni di negozio, la/il Retail Manager dovrà adoperarsi per creare un ambiente accogliente ed efficiente sia per i clienti che per lo staff, dimostrando di essere Brand Ambassador nei propri store e promuovendo la cultura aziendale.

Responsabilità:

• Definisce e monitora i budget di Store in sinergia con la Direzione Commerciale, analizzando fatturati/scostamenti/KPI e proponendo strategie funzionali alla crescita di ogni Store;


• Contribuisce alla messa a terra della Retail Academy, in termini di processi di vendita e customer experience, supportando gli Store Manager nella relativa applicazione e coordinandosi con le figure aziendali coinvolte nel progetto Academy (Brand, CRM, Merchandising;


• Contribuisce alla definizione dei processi e, in coordinamento con i responsabili di funzione, ottimizza ed efficienta i flussi con HQ rispetto alle attività operation di Store


• Supporta gli Store Manager nei processi di ricerca e selezione e gestione dello staff


• Collabora con le altre funzioni aziendali a supporto degli store (HR, Safety, Facility, Amministrazione, IT) cercando sempre di trovare soluzioni innovative, al passo con le necessità di store.


• Consolidata esperienza in ruolo analogo all’interno della settore moda, con spiccato orientamento commerciale;


• Conoscenza delle best practice in termini di gestione del processo di vendita e della customer experience;


• Eccellenti capacità comunicative e interpersonali;


• Ottime capacità organizzative e di leadership;


• Mente analitica e familiarità con analisi dei dati e dei KPI;


• Ottima conoscenza della lingua inglese;


• Disponibilità a trasferte frequenti sul territorio.

Sede di lavoro : Milano

L’annuncio è rivolto a candidati ambosessi (L. 903/77) – Aegis Srl, AUT. MIN. Prot. 26543 D. Lgs 276/03

Social network you want to login/join with:

KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics

Your role at KIKO MILANO

We are looking for a Global Retail Manager to join KIKO MILANO’s Global Retail Team, reporting to the Global Retail Senior Director.

Such talent will drive business and consumer insights to optimize store performance, customer journey, and profitability across global markets. The position partners closely with local Markets and HQ stakeholders to influence business outcomes and develop initiatives aligned with brand and retail strategy.

In particular, you will:

• Lead business tracking by analyzing key retail indicators and collecting feedback from markets.
• Coordinate commercial actions that support business objectives and enhance the customer experience.
• Identify, benchmark, and implement best practices from both KIKO and the wider beauty & retail industry.
• Support and improve retail excellence standards across the global store network.
• Collaborate in the development and implementation of the Omnichannel Transformation journey.
• Define and enhance the end-to-end customer journey across all touchpoints.
• Participate in the design and roll-out of services that elevate the in-store experience.
• Actively engage in global retail governance, ensuring alignment with corporate guidelines and market needs.
• Drive innovation and entrepreneurial initiatives to improve store performance and operations.
• Regularly visit stores and markets as a high-level HQ representative to ensure operational excellence and market alignment.

What you will need to succeed

• Proven experience in global retail management , preferably in the beauty , fashion, or consumer goods industries.
• Familiarity with database tools for data analysis (e.g., BW, Power BI )
• Strong proficiency and hands-on skills with Excel
• Strong analytical and strategic thinking skills, with experience in performance monitoring and KPI analysis.
• Demonstrated ability to work cross-functionally and across international teams.
• Fluent in English; other languages are a plus.
• Willingness to travel internationally.

We would love if you had

• Strong problem-solving skills & detail-oriented
• Highly collaborative style & willingness and demonstrated ability to work in teams
• Entrepreneurial mindset with the ability to innovate and drive change
• Excellent communication and stakeholder management skills.
• Openness to a culture of continuous feedback

The Company

KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics

Your role at KIKO MILANO

We are looking for a Global Retail Manager to join KIKO MILANO’s Global Retail Team, reporting to the Global Retail Senior Director.

Such talent will drive business and consumer insights to optimize store performance, customer journey, and profitability across global markets. The position partners closely with local Markets and HQ stakeholders to influence business outcomes and develop initiatives aligned with brand and retail strategy.

In particular, you will:

• Lead business tracking by analyzing key retail indicators and collecting feedback from markets.
• Coordinate commercial actions that support business objectives and enhance the customer experience.
• Identify, benchmark, and implement best practices from both KIKO and the wider beauty & retail industry.
• Support and improve retail excellence standards across the global store network.
• Collaborate in the development and implementation of the Omnichannel Transformation journey.
• Define and enhance the end-to-end customer journey across all touchpoints.
• Participate in the design and roll-out of services that elevate the in-store experience.
• Actively engage in global retail governance, ensuring alignment with corporate guidelines and market needs.
• Drive innovation and entrepreneurial initiatives to improve store performance and operations.
• Regularly visit stores and markets as a high-level HQ representative to ensure operational excellence and market alignment.

What you will need to succeed

• Proven experience in global retail management , preferably in the beauty , fashion, or consumer goods industries.
• Familiarity with database tools for data analysis (e.g., BW, Power BI )
• Strong proficiency and hands-on skills with Excel
• Strong analytical and strategic thinking skills, with experience in performance monitoring and KPI analysis.
• Demonstrated ability to work cross-functionally and across international teams.
• Fluent in English; other languages are a plus.
• Willingness to travel internationally.

We would love if you had

• Strong problem-solving skills & detail-oriented
• Highly collaborative style & willingness and demonstrated ability to work in teams
• Entrepreneurial mindset with the ability to innovate and drive change
• Excellent communication and stakeholder management skills.
• Openness to a culture of continuous feedback

KIKO si impegna ad ampliare i propri sforzi per garantire le Pari Opportunità e dedica una particolare attenzione all’integrazione delle persone con disabilità all’interno dell’azienda. Tutte le posizioni aperte in KIKO sono rivolte anche ai candidati appartenenti alle Categorie Protette l.68/99. I dati verranno trattati esclusivamente ai fini di Ricerca del Personale. Leggi l'informativa privacy riportata al link

The Company

KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics

Your role at KIKO MILANO

We are looking for a Global Retail Manager to join KIKO MILANO’s Global Retail Team, reporting to the Global Retail Senior Director.

Such talent will drive business and consumer insights to optimize store performance, customer journey, and profitability across global markets. The position partners closely with local Markets and HQ stakeholders to influence business outcomes and develop initiatives aligned with brand and retail strategy.

In particular, you will:

• Lead business tracking by analyzing key retail indicators and collecting feedback from markets.
• Coordinate commercial actions that support business objectives and enhance the customer experience.
• Identify, benchmark, and implement best practices from both KIKO and the wider beauty & retail industry.
• Support and improve retail excellence standards across the global store network.
• Collaborate in the development and implementation of the Omnichannel Transformation journey.
• Define and enhance the end-to-end customer journey across all touchpoints.
• Participate in the design and roll-out of services that elevate the in-store experience.
• Actively engage in global retail governance, ensuring alignment with corporate guidelines and market needs.
• Drive innovation and entrepreneurial initiatives to improve store performance and operations.
• Regularly visit stores and markets as a high-level HQ representative to ensure operational excellence and market alignment.

What you will need to succeed

• Proven experience in global retail management , preferably in the beauty , fashion, or consumer goods industries.
• Familiarity with database tools for data analysis (e.g., BW, Power BI )
• Strong proficiency and hands-on skills with Excel
• Strong analytical and strategic thinking skills, with experience in performance monitoring and KPI analysis.
• Demonstrated ability to work cross-functionally and across international teams.
• Fluent in English; other languages are a plus.
• Willingness to travel internationally.

We would love if you had

• Strong problem-solving skills & detail-oriented
• Highly collaborative style & willingness and demonstrated ability to work in teams
• Entrepreneurial mindset with the ability to innovate and drive change
• Excellent communication and stakeholder management skills.
• Openness to a culture of continuous feedback

KIKO si impegna ad ampliare i propri sforzi per garantire le Pari Opportunità e dedica una particolare attenzione all’integrazione delle persone con disabilità all’interno dell’azienda. Tutte le posizioni aperte in KIKO sono rivolte anche ai candidati appartenenti alle Categorie Protette l.68/99. I dati verranno trattati esclusivamente ai fini di Ricerca del Personale. Leggi l'informativa privacy riportata al link