1 217 Posti di lavoro per Retail Manager in Italia
Store Manager
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About BasicNet Group
BasicNet is the first marketplace in the clothing industry that owns several well-known brands in the apparel, footwear, and accessories market, including Kappa, Robe di Kappa, Jesus Jeans, Superga, K-Way, Sebago, Briko and Sabelt. Headquartered in Turin, Italy, the company operates on intangible aspects through a global network of licensees who produce and distribute its products, and offers various services to its network, such as research, development, global marketing, and information technology.
About K-Way
K-Way is a well-known brand for adventure seekers and outdoor enthusiasts. Born in the heart of Paris in 1965, the brand revolutionized the rainwear market by introducing the world's first lightweight and waterproof jacket that could be conveniently folded into a small pouch
More at
Who We're Looking For
For the upcoming opening of our brand new K-Way store in Milano Linate Airport, we're looking for a Store Manager to kick off, manage, and lead a high-performing team to ensure the best level of customer experience, deliver the brand's vision, and achieve sales targets.
Key Responsibilities
Excellent customer experience:
- Promote and delivers excellent in customer in-store experience;
- ensure that the team understands - and caters to - customer needs, providing consistently high-quality service;
- ensure the team's excellence in selling techniques and styling ability;
- be active and present on the shop floor, acting as a role model and engaging with customers and team members.
Drive for results
- Monitor and analyze sales analytics, budgets, and forecasts to optimize performance;
- provides cleardaily, weekly monthly sales targets with the team, as well as each individual team member, and follows up regularly on achievement;
- provide hierarchy with clear and regular insights regarding the store performance.
Store Management:
- Oversee daily store operations, including inventory management and cash handling, in compliance with company policies;
- communicates efficiently within the company, about the store needs for support in order to perform better, as well as opportunities for business acceleration;
- manage staff scheduling, ensuring appropriate staff coverage.
People leadership:
- Lead, inspire and support the store team, fostering high energy,motivation and a strong spirit of teamwork;
- foster a culture of constructive feed-back in the team;
- ensure the company's policies are understood and adopted by all team members.
Knowledge, Skills & Abilities Required
- At least 5 years of relevant experience as a Store Manager in a ready-to-wear retail brand, premium or luxury level;
- experience in all aspects of store management and exceptional customer-oriented interactions, with the aim of creating outstanding customer service experiences and relationships.
- previous experience in managing the opening of new stores is appreciated.
- leadership skills and the ability to build, manage, and collaborate within a team, paired with proven organizational abilities;
- strong communication skills, effective in interacting with the team, colleagues, and senior management;
- fluent in bothItalian and English.
K-Way is committed to creating a supportive and motivating work environment, promoting collaboration and open dialogue, welcoming every voice and idea. In addition, K-Way offers opportunities for professional and personal development, providing the resources and tools necessary for growth and success.
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Retail Manager
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Italy
DescriptionFour Corners, recruiter specializzato nella ricerca e selezione di professional e manager nei settori Fashion, Luxury e Lifestyle, per brand di moda con posizionamento premium ricerca una/un:
Retail Manager Italia
Siamo alla ricerca di una/un Retail Manager per la gestione della rete DOS Full Price Italia.
La risorsa avrà l’obiettivo di guidare, motivare e ingaggiare gli Store Manager nel raggiungimento degli obiettivi di fatturato e di customer experience: attraverso l’analisi di KPI e fatturato dovrà identificare strategie e percorsi di crescita sia economica che dello staff all’interno di ogni Store.
Oltre alla gestione dello Staff e delle operazioni di negozio, la/il Retail Manager dovrà adoperarsi per creare un ambiente accogliente ed efficiente sia per i clienti che per lo staff, dimostrando di essere Brand Ambassador nei propri store e promuovendo la cultura aziendale.
Responsibilities- Definisce e monitora i budget di Store in sinergia con la Direzione Commerciale, analizzando fatturati/scostamenti/KPI e proponendo strategie funzionali alla crescita di ogni Store;
- Contribuisce alla messa a terra della Retail Academy, in termini di processi di vendita e customer experience, supportando gli Store Manager nella relativa applicazione e coordinandosi con le figure aziendali coinvolte nel progetto Academy (Brand, CRM, Merchandising);
- Contribuisce alla definizione dei processi e, in coordinamento con i responsabili di funzione, ottimizza ed efficienta i flussi con HQ rispetto alle attività di Store;
- Supporta gli Store Manager nei processi di ricerca e selezione e gestione dello staff;
- Collabora con le altre funzioni aziendali a supporto degli store (HR, Safety, Facility, Amministrazione, IT) cercando sempre di trovare soluzioni innovative, al passo con le necessità di store.
- Consolidata esperienza in ruolo analogo all’interno della settore moda, con spiccato orientamento commerciale;
- Conoscenza delle best practice in termini di gestione del processo di vendita e della customer experience;
- Eccellenti capacità comunicative e interpersonali;
- Ottime capacità organizzative e di leadership;
- Mente analitica e familiarità con analisi dei dati e dei KPI;
- Ottima conoscenza della lingua inglese;
- Disponibilità a trasferte frequenti sul territorio.
Sede di lavoro: Milano
L’annuncio è rivolto a candidati ambosessi (L. 903/77) – Aegis Srl, AUT. MIN. Prot. 26543 D. Lgs 276/03
#J-18808-LjbffrRetail Manager
Inserito 2 giorni fa
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Overview
La figura che stiamo ricercando si occuperà di aiutare i negozi a promuovere la consapevolezza del marchio, di guidare l'incremento strategico dei volumi di vendita, di conseguire i risultati aziendali. La figura garantirà rispetto dei principi del punto vendita e dei valori fondanti dell'azienda e si assicurerà che ogni punto vendita aziendale offra ai clienti un'esperienza eccellente.
Responsibilities- Condivisione dei budget d’acquisto e del raggiungimento obiettivi.
- Gestione ed amministrazione degli ordini.
- Distribuzione del prodotto, riassortimento, copertura dello stock
- Monitoraggio dei KPI's dei negozi
- Analisi continua della documentazione delle prestazioni, processo annuale di valutazione e definizione degli obiettivi aziendali
- Formazione e assistenza degli stores sul sistema informatico ( gestionale) che utilizza l’azienda.
Contratto di lavoro: Tempo pieno
Retribuzione: €1.200,00 - €1.500,00 al mese
Benefit- Parcheggio libero
Disponibilità: Dal lunedì al venerdì
#J-18808-LjbffrRetail Manager
Inserito 11 giorni fa
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Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.About the role:
We are looking for an individual who can provide leadership support for the Retail Outlets. You will be accountable for store operations and ensure all store standards are consistently met including the ability to achieve daily sales goals. In this role, you will also handle scheduling, inventory management, and visual standards upkeep.
What you will do:
-Achieve quantitative measures of performance in the following areas: sales volume, units per transaction (UPT), sales per hour (SPH), sales per square foot (SPSF), payroll expense, shortage control, turnover and company contests.
-Push for and focus the staff on exceptional level of customer satisfaction by evaluating and responding to each customer’s individual needs
-Promote a warm and friendly atmosphere among peers and staff, guests and residents, treating all with aloha, dignity, and respect.
-Execute company visual directives within given timeframes
Drive visual presentation and maintenance standards through effective staff training
-Communicate merchandise issues, quality issues, and business drivers to the Director of Retail
-Assist and participate with the selection, hiring, and training of staff with Director of Retail and/or People & Culture to fill open positions
Recruit candidates that meet store management, selling, and non-selling criteria
-Take ownership of day-to-day operational supervision
-Responsible for scheduling and payroll, skills mastery training, direction and discipline.
-Lead by example on sales floor, visual merchandising, store cleanliness and upkeep, client outreach through ‘clienteling’ calls and emails
-Establish weekly, monthly and annual sales goals for each retail store.
-Responsible for all staff scheduling including time off requests, vacation approvals and meal breaks. Keep Director of Retail informed of store issues, concerns and needs.
-Oversee timely processing of shipments, invoice payments to vendors, communicating shipment discrepancies to buying team
-Plan, conduct and organize store inventory on seasonal or as directed by the Director of Retail
-Participate in scheduled inventories, resolving variance discrepancies, ensure accuracy and timeliness in reporting variances
What you bring:
-You will possess a high level of interest in fashion merchandising and display creation as it relates to store esthetics and its impact on revenue generation in the retail-hospitality industry. The most qualified candidate will have a desire to gain proficient knowledge in the retail profession as it relates to the unique resort/fashion field.
-Prior experience in retail management of 3 – 5 years is preferred.
-A sincere willingness to provide service to residents, guests, and peers.
-Good organizational skills, with the ability to work independently.
-Ability to function well under pressure, set priorities and adjust to changing conditions.
-High work ethic, with a sense of responsibility for the role filled within our team.
-Attention to detail and accuracy. Able to learn and execute processes associated with computerized point of sale systems, visual planning and retail procurement/ inventory control.
-A successful candidate will have a flexible schedule, ability to work weekends and holidays. Must be fluent in English and possess legal work authorization in the United States.
What we offer:
Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you:
*Lucrative salary!
*Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!
*Time off plans starting on the day of hire!
*An opportunity to be a part of a cohesive team in an inclusive work environment!
*Complimentary and discounted hotel staysaround the world!
*Wellbeing and mental health initiatives and focused company!
*Embracement and promotion of diversity in our workplace!
*Complimentary employee meals and beverages!
*Tuition reimbursement!
Learn more about what it is like to work at Four Seasons-visit us:
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Visa Requirements
US work authorization is required.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - #J-18808-LjbffrRetail Manager
Oggi
Lavoro visualizzato
Descrizione Del Lavoro
Social network you want to login/join with:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.About the role:
We are looking for an individual who can provide leadership support for the Retail Outlets. You will be accountable for store operations and ensure all store standards are consistently met including the ability to achieve daily sales goals. In this role, you will also handle scheduling, inventory management, and visual standards upkeep.
What you will do:
-Achieve quantitative measures of performance in the following areas: sales volume, units per transaction (UPT), sales per hour (SPH), sales per square foot (SPSF), payroll expense, shortage control, turnover and company contests.
-Push for and focus the staff on exceptional level of customer satisfaction by evaluating and responding to each customer’s individual needs
-Promote a warm and friendly atmosphere among peers and staff, guests and residents, treating all with aloha, dignity, and respect.
-Execute company visual directives within given timeframes
Drive visual presentation and maintenance standards through effective staff training
-Communicate merchandise issues, quality issues, and business drivers to the Director of Retail
-Assist and participate with the selection, hiring, and training of staff with Director of Retail and/or People & Culture to fill open positions
Recruit candidates that meet store management, selling, and non-selling criteria
-Take ownership of day-to-day operational supervision
-Responsible for scheduling and payroll, skills mastery training, direction and discipline.
-Lead by example on sales floor, visual merchandising, store cleanliness and upkeep, client outreach through ‘clienteling’ calls and emails
-Establish weekly, monthly and annual sales goals for each retail store.
-Responsible for all staff scheduling including time off requests, vacation approvals and meal breaks. Keep Director of Retail informed of store issues, concerns and needs.
-Oversee timely processing of shipments, invoice payments to vendors, communicating shipment discrepancies to buying team
-Plan, conduct and organize store inventory on seasonal or as directed by the Director of Retail
-Participate in scheduled inventories, resolving variance discrepancies, ensure accuracy and timeliness in reporting variances
What you bring:
-You will possess a high level of interest in fashion merchandising and display creation as it relates to store esthetics and its impact on revenue generation in the retail-hospitality industry. The most qualified candidate will have a desire to gain proficient knowledge in the retail profession as it relates to the unique resort/fashion field.
-Prior experience in retail management of 3 – 5 years is preferred.
-A sincere willingness to provide service to residents, guests, and peers.
-Good organizational skills, with the ability to work independently.
-Ability to function well under pressure, set priorities and adjust to changing conditions.
-High work ethic, with a sense of responsibility for the role filled within our team.
-Attention to detail and accuracy. Able to learn and execute processes associated with computerized point of sale systems, visual planning and retail procurement/ inventory control.
-A successful candidate will have a flexible schedule, ability to work weekends and holidays. Must be fluent in English and possess legal work authorization in the United States.
What we offer:
Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you:
*Lucrative salary!
*Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!
*Time off plans starting on the day of hire!
*An opportunity to be a part of a cohesive team in an inclusive work environment!
*Complimentary and discounted hotel staysaround the world!
*Wellbeing and mental health initiatives and focused company!
*Embracement and promotion of diversity in our workplace!
*Complimentary employee meals and beverages!
*Tuition reimbursement!
Learn more about what it is like to work at Four Seasons-visit us:
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Visa Requirements
US work authorization is required.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - #J-18808-LjbffrRetail Manager
Oggi
Lavoro visualizzato
Descrizione Del Lavoro
La figura che stiamo ricercando si occuperà di aiutare i negozi a promuovere la consapevolezza del marchio, di guidare l'incremento strategico dei volumi di vendita, di conseguire i risultati aziendali. La figura garantirà rispetto dei principi del punto vendita e dei valori fondanti dell'azienda e si assicurerà che ogni punto vendita aziendale offra ai clienti un'esperienza eccellente.
Responsibilities- Condivisione dei budget d’acquisto e del raggiungimento obiettivi.
- Gestione ed amministrazione degli ordini.
- Distribuzione del prodotto, riassortimento, copertura dello stock
- Monitoraggio dei KPI's dei negozi
- Analisi continua della documentazione delle prestazioni, processo annuale di valutazione e definizione degli obiettivi aziendali
- Formazione e assistenza degli stores sul sistema informatico ( gestionale) che utilizza l’azienda.
Contratto di lavoro: Tempo pieno
Retribuzione: €1.200,00 - €1.500,00 al mese
Benefit- Parcheggio libero
Disponibilità: Dal lunedì al venerdì
#J-18808-LjbffrRetail Manager
Oggi
Lavoro visualizzato
Descrizione Del Lavoro
**Principali attività / Responsabilità della posizione**:
- Assicurare, in collaborazione con le strutture Retail e Go to Market, la definizione e l’implementazione delle strategie di distribuzione del prodotto.
- Negoziare e implementare i contratti con i partner commerciali, stabilendo relazioni funzionali allo sviluppo del canale dedicato.
- Garantire il costante monitoraggio e analisi dei dati di mercato al fine di supportare la definizione e la revisione dei piani di vendita e delle politiche commerciali relativi al canale retail dedicato.
- Assicurare adeguate risposte operative a fronte di cambiamenti nel mercato locale, nel rispetto delle strategie corporate.
- Partecipare alla definizione delle politiche della Direzione Commerciale e implementare le politiche di vendita del canale retail.
- Assicurare la preparazione e la comunicazione dei piani di vendita annuali e trimestrali in termini di volumi, valori economici e qualità.
- Definire e assegnare gli obiettivi alla forza vendita, assicurandone la realizzazione attraverso lo sviluppo e l’implementazione di specifici piani d’azione.
- Garantire il costante monitoraggio e delle deviazioni dei trend di vendita e del livello di raggiungimento dei risultati quali-quantitativi assegnati alla forza vendite, definendo opportune azioni correttive.
- 5+ anni di esperienza in ruoli analoghi nel settore vendite di prodotti elettronici e tecnologia.
- Conoscenza del mercato retail e delle principali reti di distribuzione.
- Laurea in discipline economiche.
- Ottima conoscenza della lingua inglese.
- Capacità organizzative e di coordinamento di team di grandi dimensioni.
- Capacità di negoziazione e relazione con i partner.
- Problem solving e autonomia nel fornire analisi, insights e raccomandazioni di business.
- Capacità di lavorare in team e di agire con proattività all’interno contesti dinamici.
Contratto di lavoro: Tempo pieno
Disponibilità:
- Dal lunedì al venerdì
Smart working:
- In via temporanea, causa COVID-19
Global Retail Manager
Inserito 2 giorni fa
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Descrizione Del Lavoro
KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics
OverviewYour role at KIKO MILANO
We are looking for a Global Retail Manager to join KIKO MILANO’s Global Retail Team, reporting to the Global Retail Senior Director.
Such talent will drive business and consumer insights to optimize store performance, customer journey, and profitability across global markets. The position partners closely with local Markets and HQ stakeholders to influence business outcomes and develop initiatives aligned with brand and retail strategy.
In particular, you will:
- Lead business tracking by analyzing key retail indicators and collecting feedback from markets.
- Coordinate commercial actions that support business objectives and enhance the customer experience.
- Identify, benchmark, and implement best practices from both KIKO and the wider beauty & retail industry.
- Support and improve retail excellence standards across the global store network.
- Collaborate in the development and implementation of the Omnichannel Transformation journey.
- Define and enhance the end-to-end customer journey across all touchpoints.
- Participate in the design and roll-out of services that elevate the in-store experience.
- Actively engage in global retail governance, ensuring alignment with corporate guidelines and market needs.
- Drive innovation and entrepreneurial initiatives to improve store performance and operations.
- Regularly visit stores and markets as a high-level HQ representative to ensure operational excellence and market alignment.
- Proven experience in global retail management , preferably in the beauty , fashion, or consumer goods industries.
- Familiarity with database tools for data analysis (e.g., BW, Power BI )
- Strong proficiency and hands-on skills with Excel
- Strong analytical and strategic thinking skills, with experience in performance monitoring and KPI analysis.
- Demonstrated ability to work cross-functionally and across international teams.
- Fluent in English; other languages are a plus.
- Willingness to travel internationally.
- Strong problem-solving skills and detail-oriented
- Highly collaborative style and willingness and demonstrated ability to work in teams
- Entrepreneurial mindset with the ability to innovate and drive change
- Excellent communication and stakeholder management skills
- Openness to a culture of continuous feedback
- Mid-Senior level
- Full-time
- Business Development and General Business
- Retail Health and Personal Care Products
Sii il primo a saperlo
Informazioni sulle ultime novità Retail manager Posti di lavoro;/Posti Vacanti nella Italia !
Assistant Retail Manager
Inserito 3 giorni fa
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Location: IT-ROME
Posted Date: 2/9/2024 6:15 AM (posted 1 year ago)
OverviewThis individual will direct retail operations while ensuring that the business maximizes its potential. They will be responsible for the financial results of the department as well as the development and retention of human capital.
Responsibilities- Provide a positive employee life cycle for all staff members during their tenure with Hard Rock.
- Ensure an authentic guest experience by maintaining an inviting retail environment, proper inventory, and excellent service.
- Operate a financially profitable retail business.
- Grow the business through innovative sales and marketing strategies.
- Coordinate operations between departments.
- Coach and document employee performance to maintain high standards.
- Present a professional image to employees, guests, clients, owners, and investors.
- Support guest satisfaction at client functions and events, promoting future business.
- Increase market share by promoting the company and participating in local events.
- Build positive relationships within the business and social community.
- Work as a team to exceed guest expectations.
- Maintain low staff turnover and high morale.
- Operate ethically to protect Hard Rock's image.
- Utilize programs aimed at environmental sustainability.
This job description reflects the essential functions; additional tasks may be assigned.
QualificationsExperience, Education, and Certifications
- Proven managerial success in a fast-paced environment, with the ability to advance the business financially while focusing on human capital.
- Ability to make high-quality and complex decisions.
- Relevant educational qualifications are required.
- Strong leadership qualities and technical skills to drive success.
- Adherence to health, safety, and food safety regulations.
- Excellent communication, listening, speaking, reading, and writing skills.
- Ability to understand and use technical language effectively.
- Proficiency in presenting information to individuals and groups.
- Fluency in English is required; multilingual abilities are a plus.
- Managers should be able to perform job functions with reasonable accommodations.
Retail Manager Italia
Inserito 4 giorni fa
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Descrizione Del Lavoro
Four Corners, recruiter specializzato nella ricerca e selezione di professional e manager nei settori Fashion, Luxury e Lifestyle, per brand di moda con posizionamento premium ricerca una/un:
Retail Manager Italia
Siamo alla ricerca di una/un Retail Manager per la gestione della rete DOS Full Price Italia. La risorsa avrà l’obiettivo di guidare, motivare e ingaggiare gli Store Manager nel raggiungimento degli obiettivi di fatturato e di customer experience: attraverso l’analisi di KPI e fatturato dovrà identificare strategie e percorsi di crescita sia economica che dello staff all’interno di ogni Store. Oltre alla gestione dello Staff e delle operazioni di negozio, la/il Retail Manager dovrà adoperarsi per creare un ambiente accogliente ed efficiente sia per i clienti che per lo staff, dimostrando di essere Brand Ambassador nei propri store e promuovendo la cultura aziendale.
Responsabilità:
- Definisce e monitora i budget di Store in sinergia con la Direzione Commerciale, analizzando fatturati/scostamenti/KPI e proponendo strategie funzionali alla crescita di ogni Store;
- Contribuisce alla messa a terra della Retail Academy, in termini di processi di vendita e customer experience, supportando gli Store Manager nella relativa applicazione e coordinandosi con le figure aziendali coinvolte nel progetto Academy (Brand, CRM, Merchandising;
- Contribuisce alla definizione dei processi e, in coordinamento con i responsabili di funzione, ottimizza ed efficienta i flussi con HQ rispetto alle attività operation di Store
- Supporta gli Store Manager nei processi di ricerca e selezione e gestione dello staff
- Collabora con le altre funzioni aziendali a supporto degli store (HR, Safety, Facility, Amministrazione, IT) cercando sempre di trovare soluzioni innovative, al passo con le necessità di store.
- Consolidata esperienza in ruolo analogo all’interno della settore moda, con spiccato orientamento commerciale;
- Conoscenza delle best practice in termini di gestione del processo di vendita e della customer experience;
- Eccellenti capacità comunicative e interpersonali;
- Ottime capacità organizzative e di leadership;
- Mente analitica e familiarità con analisi dei dati e dei KPI;
- Ottima conoscenza della lingua inglese;
- Disponibilità a trasferte frequenti sul territorio.
Sede di lavoro : Milano
L’annuncio è rivolto a candidati ambosessi (L. 903/77) – Aegis Srl, AUT. MIN. Prot. 26543 D. Lgs 276/03
Store Manager - Milano Galleria Vittorio Emanuele (NEW OPENING) Store Manager - Full time (W/M), Rinascente Milan , Italy Store Manager Milano Via Torino - Wycon cosmetics Store Manager (New Opening - Milano Linate Airport) STORE MANAGER (Zona Monza e Brianza - Full-time) #J-18808-LjbffrGlobal Retail Manager
Inserito 11 giorni fa
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Descrizione Del Lavoro
The Company
KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics
Your role at KIKO MILANO
We are looking for a Global Retail Manager to join KIKO MILANO’s Global Retail Team, reporting to the Global Retail Senior Director.
Such talent will drive business and consumer insights to optimize store performance, customer journey, and profitability across global markets. The position partners closely with local Markets and HQ stakeholders to influence business outcomes and develop initiatives aligned with brand and retail strategy.
In particular, you will:
- Lead business tracking by analyzing key retail indicators and collecting feedback from markets.
- Coordinate commercial actions that support business objectives and enhance the customer experience.
- Identify, benchmark, and implement best practices from both KIKO and the wider beauty & retail industry.
- Support and improve retail excellence standards across the global store network.
- Collaborate in the development and implementation of the Omnichannel Transformation journey.
- Define and enhance the end-to-end customer journey across all touchpoints.
- Participate in the design and roll-out of services that elevate the in-store experience.
- Actively engage in global retail governance, ensuring alignment with corporate guidelines and market needs.
- Drive innovation and entrepreneurial initiatives to improve store performance and operations.
- Regularly visit stores and markets as a high-level HQ representative to ensure operational excellence and market alignment.
What you will need to succeed
- Proven experience in global retail management , preferably in the beauty , fashion, or consumer goods industries.
- Familiarity with database tools for data analysis (e.g., BW, Power BI )
- Strong proficiency and hands-on skills with Excel
- Strong analytical and strategic thinking skills, with experience in performance monitoring and KPI analysis.
- Demonstrated ability to work cross-functionally and across international teams.
- Fluent in English; other languages are a plus.
- Willingness to travel internationally.
We would love if you had
- Strong problem-solving skills & detail-oriented
- Highly collaborative style & willingness and demonstrated ability to work in teams
- Entrepreneurial mindset with the ability to innovate and drive change
- Excellent communication and stakeholder management skills.
- Openness to a culture of continuous feedback
KIKO si impegna ad ampliare i propri sforzi per garantire le Pari Opportunità e dedica una particolare attenzione all’integrazione delle persone con disabilità all’interno dell’azienda. Tutte le posizioni aperte in KIKO sono rivolte anche ai candidati appartenenti alle Categorie Protette l.68/99. I dati verranno trattati esclusivamente ai fini di Ricerca del Personale. Leggi l'informativa privacy riportata al link
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