12 257 Posti di lavoro per Sales Support Manager in Italia

**Luxury Client Relations and Experiences Manager**:

- Firenze- RAL - In funzione della seniority_

**Presentazione** della posizione**:
**Responsabilità**:
Il Luxury Client Relations and Experiences Manager avrà il compito di:

- Contribuire alla revisione e validazione del processo di targhettizzazione del portfolio clienti già esistente;
- Supportare la creazione, l'organizzazione e l'implementazione di esperienze per i clienti VIP;
- Pianificare e coordinare le esperienze di contatto con il brand da parte dei clienti, con l'obiettivo di premiare e aumentare la fedeltà dei clienti VIP, garantendo un elevato livello di servizio e coerenza rispetto al posizionamento del brand;
- Favorire la costruzione di relazioni di valore e qualità tra il management aziendale e i clientI VIP Lionard, costruendo occasioni e momenti di contatto.

**Cosa** Offriamo**:
Per tale figura, visto il suo ruolo strategico, è previsto un inserimento con **contratto da dipendente con una RAL e una posizione specifica definite in funzione dell’esperienza pregressa **che sarà valutata durante il processo di selezione.

**Requisiti**:
I requisiti che la risorsa dovrà dimostrare di avere sono i seguenti:

- Laurea triennale o magistrale, o titolo equivalente valido e/o riconosciuto in Italia;
- Pregressa esperienza di almeno due anni nel settore del lusso con funzioni legate alla gestione clienti;
- Perfetta conoscenza scritta e parlata della lingua inglese, oltre all’italiano.

Sarà valutata come plus la conoscenza di altre lingue, nonché l’aver avuto significative esperienze e/o background internazionali.

Completano il profilo:

- Ottime capacità di problem-solving;
- Approccio orientato alla performance;
- Ottimismo, apertura mentale e spirito creativo;
- Capacità di ascolto e velocità di apprendimento.

**Dettagli** offerta di lavoro**:

- Collaborazione da dipendente
- Livello di anzianità: medio-alta
- Settore: immobiliare di lusso
- Funzione lavorativa: sales
- ** Sedi di lavoro: Firenze

**Luxury Client Relations and Experiences Manager**:

- Florence- RAL - Depending on seniority_

**Presentation of** job position**:
**Responsibilities**:
The Luxury Client Relations and Experiences Manager has to:

- ** Validating the existing luxury customer portfolio;**:

- Support the creation, organisation and implementation of VIP client experiences;
- Planning and co-ordinating customer brand experiences, with the aim of increasing VIP customer loyalty, ensuring a high level service in consistency with the brand positioning;
- Helping to build valuable relationships between the Company managers and Lionard VIP clients, creating opportunities and moments of relation.

**What we** offer**:
**Employment contract **is envisaged with a RAL and a specific role defined according to ones previous experience, which will be evaluated during the selection process.

**Requirements**:
The requirements are as follows:

- Bachelor or Master Degree;
- Previous experience of at least two years in the luxury field with task related to customer management;
- Perfect written and spoken English and Italian.

Knowledge of other languages will be considered a plus, as well as having had significant international experiences and/or background.

The profile is completed by:

- Excellent problem-solving skills;
- Performance-oriented approach;
- Optimism, open-mindedness and creative spirit;
- Ability to listen and be efficient.

**Job offer** details**:

- Employee position
- Seniority level: medium-high
- Sector: luxury real estate
- Job function: sales
- ** Place of work: Florence

• Corsico, Italy

La posizione ricoprirà il ruolo di Technical Sales Support in sede interfacciandosi con la rete vendita e la Direzione.

Sede di Lavoro

La sede di lavoro è Corsico (MI). Disponibilità a brevi trasferte presso i Clienti su tutto il territorio italiano e occasionalmente a Malta. Disponibilità a brevi trasferte all’estero e presso le diverse sedi del Gruppo MULTIVAC, prevalentemente in Germania.

Mansioni

Di seguito le task richieste, l’elenco non è esaustivo ed altre mansioni potranno essere assegnate:

• Supporto tecnico alla forza vendita in fase di sviluppo progetti in base alle necessità e alle priorità
• Redazione di offerte tecniche e relativa documentazione
• Interfacciamento con la Casa Madre per chiarimenti tecnici e gestione del progetto
• Partecipazione a precollaudi macchinari presso gli stabilimenti del Gruppo
• Partecipazione ai collaudi macchinari presso le sedi dei Clienti

Profilo del/della candidato/a

• Pluriennale e comprovata esperienza nel settore delle macchine confezionatrici, soluzioni, applicazioni e processi di confezionamento nel settore alimentare
• Conoscenza e utilizzo base dei sistemi CAD
• Conoscenza base di sistemi CRM
• Capacità di lavoro in team
• Ottima conoscenza della lingua inglese, parlata e scritta
• La conoscenza anche della lingua tedesca sarà considerata un importante plus
• La conoscenza dei materiali di confezionamento sarà considerata un importante plus
• Padronanza di Microsoft Office
• Retribuzione commisurata all’esperienza e conoscenza del settore e delle applicazioni del/della candidato/a
• Benefits: PC, telefono cellulare e auto aziendale per le trasferte
• Corsi di formazione e aggiornamento

Contatti

Se questo ruolo si allinea con le Tue qualifiche professionali ed aspirazioni di carriera, Ti invitiamo a sottoporre il Tuo curriculum a .

Non saranno prese in considerazione candidature che non rispecchino il profilo richiesto.

MULTIVAC Italia S.r.I. a socio unico

#J-18808-Ljbffr

• Corsico, Italy

La posizione ricoprirà il ruolo di Technical Sales Support in sede interfacciandosi con la rete vendita e la Direzione.

Sede di Lavoro

La sede di lavoro è Corsico (MI). Disponibilità a brevi trasferte presso i Clienti su tutto il territorio italiano e occasionalmente a Malta. Disponibilità a brevi trasferte all’estero e presso le diverse sedi del Gruppo MULTIVAC, prevalentemente in Germania.

Mansioni

Di seguito le task richieste, l’elenco non è esaustivo ed altre mansioni potranno essere assegnate:

• Supporto tecnico alla forza vendita in fase di sviluppo progetti in base alle necessità e alle priorità
• Redazione di offerte tecniche e relativa documentazione
• Interfacciamento con la Casa Madre per chiarimenti tecnici e gestione del progetto
• Partecipazione a precollaudi macchinari presso gli stabilimenti del Gruppo
• Partecipazione ai collaudi macchinari presso le sedi dei Clienti

Profilo del/della candidato/a

• Pluriennale e comprovata esperienza nel settore delle macchine confezionatrici, soluzioni, applicazioni e processi di confezionamento nel settore alimentare
• Conoscenza e utilizzo base dei sistemi CAD
• Conoscenza base di sistemi CRM
• Capacità di lavoro in team
• Ottima conoscenza della lingua inglese, parlata e scritta
• La conoscenza anche della lingua tedesca sarà considerata un importante plus
• La conoscenza dei materiali di confezionamento sarà considerata un importante plus
• Padronanza di Microsoft Office
• Retribuzione commisurata all’esperienza e conoscenza del settore e delle applicazioni del/della candidato/a
• Benefits: PC, telefono cellulare e auto aziendale per le trasferte
• Corsi di formazione e aggiornamento

Contatti

Se questo ruolo si allinea con le Tue qualifiche professionali ed aspirazioni di carriera, Ti invitiamo a sottoporre il Tuo curriculum a .

Non saranno prese in considerazione candidature che non rispecchino il profilo richiesto.

MULTIVAC Italia S.r.I. a socio unico

#J-18808-Ljbffr

What you'll be doing day to day

Together with the Country Replenishment team and under the leadership of the City Customer Fulfilment Manager secure goods availability with high quality at lowest possible cost and always with an everyday safe, sustainable and healthy work environment in mind. Working closely together with the other stakeholders securing a living capacity plan and an effective, qualitative and efficient goods flow process. Contribute to a seamless customer experience with an effective and efficient replenishment process.
- Responsible for securing precision of the operational forecast compared to the actual sales in the market
- Responsible, as member of the city commercial team, of the implementation of actions connected to commercial calendar, local activities, peak planning and sales steering by being an active partner in the planning process
- Responsible for having a holistic overview regarding the impact of the different fulfilment flows and effects on store and market parameters taking actions to secure the most optimal settings
- Responsible for correct parameter setting enabling optimal need planning for the store and the market
- Responsible for providing information regarding changes in future flows to relevant stakeholders and securing a living capacity plan and an effective, qualitative, and efficient goods flow process
- Contribute to secure the processes linked to the range allocation process in every PCD collaborating with the Commercial Team Leaders
- Responsible for planning the stock accuracy management process, analyzing the outcome and addressing stock and discrepancies optimization potentials to relevant stakeholder
- Contribute to the market business plan and fulfilment action plan, ensuring implementation of the agreed actions
- Accountable for leading the Sales and Supply Support team and identify, recruit and develop the talents within the team, securing succession planning and performance contributing to an excellent customer experience
- Contributing to the daily activities of the Customer Fulfilment team at city level

**What you'll need to have**
- Previous management experience of leading others with a proven record of successful leadership of people and business
- Proven analytical skills understanding budget, cost and key performance measurements used to plan, follow up and steer the business and work on plans over several years
- Proven record of communicating confidently and clearly in English and Italian
- Experience of working through others, set priorities, delegate responsibility, and give open and honest feedback
- Proven ability to inspire and engage others and leading in a changing environment
- Good understanding of key performance measurements used for planning, follow up and steer the business
- Good knowledge and understanding of store fulfilment and influencing factors
- Good knowledge of way of working in the area of forecasting, range management, stock accuracy, stock structure and sales steering
- Good understanding of how the different commercial teams interact and how they together contribute and enable excellent quality in the sales and supply process leading to an excellent customer experience
- Good knowledge of Supply Chain methods, processes and working methods toward the IKEA store and its business partners
- Good knowledge of all relevant standard operating procedures and rules and guidelines for Sales and Supply to secure agreed way of working
- Good knowledge in the area of adapting focus and way of working in accordance to different potential sales scenarios
- Ability to lead and coach based on performing and delivering while learning and developing
- Ability to give and take responsibility and empower colleagues to be entrepreneurial
- Ability to build relationships across the organization, good communication and negotiation skills.
- Ability to manage a high-volume and vibrant retail business in a fast-changing multichannel environment and to make things happen with flexibility in collaboration with different stakeholders
- Ability to analyze and translate business and customer needs into development initiatives and translating a business plan into a tactical plan and operational performance.

We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

La risorsa risponderà alla funzione Sales, affiancando e supportando il responsabile del Canale Catene Nazionali nella gestione dei clienti assegnati.

Nell’ambito della gestione del business del cliente, le attività avranno particolare focus sul supporto operativo e commerciale, finalizzato all’ottenimento di una visione complessiva della relazione con il cliente.
**Attività principali**:

- Gestire e monitorare le performance degli assortimenti e proporre ottimizzazioni per il singolo cliente
- Supportare la pianificazione delle attività promozionali e verificarne l’impatto sulle vendite tramite l’aggiornamento e l’analisi delle reportistiche
- Monitorare il Tracking di avanzamento dei KPI sul cliente
- Analisi dati di vendita sul sell-in e sul sell-out
- Collaborare con le altre funzioni interne coinvolte nella gestione del cliente (trade marketing, customer service, contabilità, operations)
- Supportare l’aggiornamento e la creazione di listini e attività di codifica nuovi lanci
- Collaborare alla creazione di presentazioni per meeting interni e con i clienti del canale
**Competenze**
- Laurea in Economia, Management, Statistica etc.
- Ottima conoscenza del pacchetto office (in particolare Excel e Powerpoint)
- Ottimo livello di inglese
- Livello base di Spagnolo è considerato un plus
- Buone doti organizzative e analitiche
- Ottime doti comunicative
- Abilità a lavorare in team e capacità di lavorare con differenti stakeheolders
- Autonomia, creatività, flessibilità ed empatia

Per importante azienda cliente, Labor S.P.A, filiale di Milano, offre la posizione di:
SALES SUPPORT E CONTRACT MANAGER.

La risorse scelte, a supporto del Responsabile Commerciale, gestiranno i contatti e gli ordini, interfacciandosi con clienti e fornitori.

Requisiti richiesti:

- Esperienza pregressa nella mansione;
- Diploma/Laurea;
- Buona conoscenza della lingua inglese scritta e parlata;
- Buon uso di Excel per attività di reportistica;
- Ottimo problem solving;
- Buone doti relazionali.

Luogo di Lavoro: Milano
Orario di lavoro: full time

Si offre contratto di somministrazione, scopo assunzione.
CCNL applicato : Telecomunicazioni

L'offerta di lavoro è rivolta ad ambo i sessi.

Join to apply for the Account Management Specialist - Italy role at Alma

About The Role

To strengthen our leadership position in the European BNPL market, we are expanding our operations in Italy, a fast-growing market, and are looking for an Account Management Specialist based in our Milan office.

In this role, you’ll be responsible for managing and growing relationships with our existing merchant partners, driving upselling and cross-selling activities, and directly contributing to our revenue and volume growth. The role is cross-functional and offers opportunities to collaborate with multiple teams at Alma in France—such as Finance, Revenue Operations, Risk, and Sales—to deliver impactful solutions for our merchant base.

About The Mission

• Merchant Management & Growth:
• Serve as the primary contact for our Italian merchant partners, ensuring their satisfaction and success with Alma’s services.
• Conduct regular check-ins, monitor performance metrics, and develop customized plans to maximize each merchant’s potential.
• Use data-driven insights to identify expansion opportunities and address challenges proactively.
• Revenue and Volume Generation:
• Analyze merchant data and market trends to identify additional revenue streams and optimize volume growth.
• Design and implement upselling and cross-selling initiatives based on performance metrics, leveraging analytics to refine strategies.
• Report on merchant profitability, pipeline forecasts, and new business opportunities to internal stakeholders.
• Cross-Functional Collaboration:
• Coordinate with Finance, Revenue Operations, Risk, and Sales teams to meet merchant needs and deliver tailored solutions.
• Work closely with the Account Management Lead and General Manager in Italy to align strategies with market initiatives.
• Facilitate feedback between merchants and product teams to drive service improvements and data-backed decisions.

About You

• 1-3 years of experience in Account Management, Business Development, or similar client-facing roles, ideally in B2B or fintech environments.
• Experience in international and multicultural settings.
• Native Italian speaker with fluent English (written and spoken).
• Relationship Builder: Skilled at nurturing client relationships and identifying growth opportunities.
• Data-Driven Mindset: Comfortable interpreting performance metrics and translating insights into strategies.
• Sales & Negotiation Skills: Proven ability in upselling, cross-selling, or revenue initiatives.
• Cross-Functional Collaboration: Enjoy working with diverse teams to craft solutions.
• Organizational Skills: Able to manage multiple tasks, including merchant check-ins, performance analyses, and KPI reporting.
• Hands-On Attitude: Proactive in ensuring merchant success, recognizing opportunities, and seeking support when needed.

Recruitment Process

Expect the following steps:

• Introductory Call – Initial chat with HR.
• Interview – Discussion with the Hiring Manager.
• Case Study – Presentation and discussion.
• Final Interview – Meet with our General Manager in Italy and our VP of Sales.

The entire process takes approximately 3-4 weeks. If you’re ready to help Alma grow in Italy, we look forward to hearing from you.

#J-18808-Ljbffr

Would you like to build upon your career in digital sales with the market leader; one of the fastest-growing companies in online marketing and in an international environment?

We’re one of the world’s largest recommendation technology platforms, delighting audiences with engaging, personalized content recommendations while serving as the primary engagement partner and platform for the world’s top digital media companies. We help audiences discover great content, help publishers engage and monetize, and marketers to connect with consumers digitally at scale.

Would you like to turbo-charge your career with a market leader, one of the fastest-growing companies in online marketing and in an international environment? Outbrain is seeking a highly motivated, entrepreneurial Head of Account Management to join the team in Milan.

A day in the life

This is a unique opportunity to be part of a strategic initiative at Outbrain. We expect you to be the visible leader and Top Client representative in the market (and internally) and the senior commercial leader for all existing key accounts, this includes holding QBR’s, doing negotiations and serving as an escalation point. You will be managing a team of individuals who are resourceful, bright, and proactive and who work well both independently. One challenge will be changing the mindset to be more commercial and working more strategically with account plans, etc. You can also expect a great working environment with a committed, energetic and international team.

Your first year should look like this

In your first month, you should find your bearings, get to know your team, do a deep dive into the Outbrain product, and start to build key internal and external relationships.

After three months, you will be an expert in (native) advertising and you’ll have mastered our positioning within the digital landscape. You’ll be able to confidently and effectively deliver our pitch and will have already completed several client meetings. You’ll have got to know your team in and out.

After six months, you will have successfully closed an abundance of business reviews, as well as have significantly grown a number of key existing accounts.

When you finish up your first year, you’ll be an essential part of Germany's commercial team and be the driving force behind taking the team to the next level.

Responsibilities

• Management of a team of highly motivated professionals
• Handling and achieving ambitious quarterly targets
• Building rapport and long-term relationships with key clients (Agency and Direct)
• Working with internal stakeholders with different goals / priorities
• Leading projects and improving business processes when necessary
• Defining the strategy for the team, including which marketers to focus on
• Strategising and consulting with new clients and pitching where needed
• Acting as a consultant to clients to provide insights from data
• Conflict resolution skills and solving complex problems
• Working collaboratively with the Sales team
• Empowering the team to grow and develop their careers
• Representation at conferences or internal events as a speaker and representative

What you’ll need to be successful

• Minimum 10+ years of digital Account Management experience in a Brand-Direct or an Agency facing role OR in a Senior Agency role
• Robust knowledge of the digital marketing landscape including Programmatic & Video
• Experience in working with media agencies and a network of relationships and a track record of building and growing relationships
• Proven track record in Account Management and strong commercial acumen
• Clear and concise communication skills and presentation style, for both internal and external stakeholders
• A storyteller with the ability to build compelling presentations and reviews through data
• A curious and self-starting nature
• Capacity to coach / mentor / manage
• Strategic planning ability and the drive to achieve and stretch targets
• A willingness to “get stuck in” and be proactive
• Team player and keen to work together with the Sales team to ensure client success
• Organised - there is a lot to do!
• Understanding and knowledge of the ad-tech, native, performance marketing and programmatic landscape
• Full proficiency in Salesforce and / or similar CRM platforms
• More than snacks!
• 3 days in Office (or at clients) and 2 days of home hybrid working
• Be part of our success with our equity program
• Expand your toolbox with our mentorship program and internal learning tools
• Happy hours & office lunch once a week
• and of course a fully stocked kitchen!

We Recommend #LifeAtOutbrain

Our company culture is welcoming, dynamic, diverse, global, and built on top performance.

Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Emplo

#J-18808-Ljbffr