23 Posti di lavoro per Salesforce Certified Administrator in Italia

Would you like to contribute your CRM expertise to one of the largest transformation projects at the Witt Group and become part of our newly established Center of Excellence? If you're eager to offer innovative software solutions that place our customers and customer service at the forefront, then we are looking for YOU!

Are you ready to design the perfect omnichannel solution architecture for our customer service in the Salesforce Service Cloud? Taking responsibility, implementing innovative ideas, and pioneering customer service processes are your strengths? Do you thrive in a dynamic, agile environment and aim to provide our customers with the best possible experience? Your openness and strong communication skills set you apart, and you have a comprehensive understanding of how the fashion and retail business is represented in the standard processes of Salesforce CRM?

Then apply now as a Salesforce CRM Developer (m/f/d) and strengthen our CRM team in the implementation of Salesforce. Take the opportunity to actively shape the future of the Witt Group!

For us, it is a given that you can take advantage of mobile office and remote work in your job. We enable work with mobile devices wherever the activity allows and ensure effective teamwork, supported by modern communication tools and regular virtual meetings.

• Develop and enhance the CRM architecture, including future AI solutions
• Configure and customize Salesforce features, such as case management
• Integrate third-party systems (e.g., telephony, chatbots) using APIs and middleware tools
• Implement, automate, and create workflows to optimize customer service processes
• Conduct data migrations, validations, and clean-ups
• Participate in the entire development cycle, from requirements gathering to deployment and support of our CRM solutions
• Maintain and ensure the accuracy of developer documentation

• At least 5 years of experience in software development, administration, and configuration of Salesforce CRM solutions
• Strong programming skills in Apex, Visualforce, Lightning Components, and Flows
• Hands-on experience in integrating systems via REST and SOAP APIs, as well as middleware tools (e.g., Mulesoft)
• Solid understanding of IT security guidelines and cloud technologies
• Several years of experience as a quality-conscious developer
• You are familiar with working in agile projects and appreciate flexibility and dynamism
• You are a team player who enjoys sharing knowledge with others and is open to new challenges
• Excellent German and English language skills, both written and spoken

• At our company, you can expect short communication paths, a company-wide informal culture, and numerous opportunities for involvement and personal and professional development - all of which define the Witt spirit !
• Flexible working hours, time tracking, and flexitime, as well as mobile office options, allow you to optimize your workday for peak performance.
• Work independently or with your colleagues wherever it suits you best: in a co-working space, think tank, or even on our rooftop terrace in good weather. Discover our work environments here .
• Experience team spirit through our company sports offerings and treat your back to some care after a match (or important meeting) with one of our massage chairs or a visit from our in-house masseur.
• Benefit not only from the Witt Group but also from the Otto Group - with perks like discounted employee purchases at many group companies and enriching knowledge transfer.
• Become part of the Witt team and explore what else we have to offer ! Spoiler: Our cafeteria team ensures a varied lunch break.

Möchtest du deine CRM-Expertise in einem der größten Transformationsprojekte der Witt-Gruppe einbringen und Teil unseres neu geschaffenen Center of Excellence werden? Wenn du innovative Softwarelösungen anbieten möchtest, die unseren Kunden und den Customer Service in den Mittelpunkt stellen, dann suchen wir genau DICH!

Bist du bereit, die perfekte Omnichannel-Lösungsarchitektur für unseren Customer Service in der Salesforce Service Cloud zu gestalten? Verantwortung übernehmen, innovative Ideen umsetzen und zukunftsweisende Customer Service-Prozesse sind genau dein Ding? Du fühlst dich in einem dynamischen, agilen Umfeld zuhause und strebst danach, unseren Kunden die bestmögliche Erfahrung zu bieten? Deine Offenheit und gute Kommunikationsfähigkeit zeichnen dich aus und du hast ein umfassendes Verständnis dafür, wie das Fashion- und Retailgeschäft in den Standardprozessen von Salesforce CRM abgebildet wird?

Dann bewirb Dich jetzt als Salesforce CRM Developer (m/w/d) und verstärke unser CRM-Team bei der Einführung von Salesforce. Nutze die Chance und gestalte die Zukunft der Witt-Gruppe aktiv mit!

Für uns ist es selbstverständlich, dass Du die Vorteile von Mobile Office und Remote Arbeit im Job nutzen kannst. Wir ermöglichen mithilfe von mobilen Endgeräten Arbeiten überall dort, wo es die Tätigkeit erlaubt und stellen sicher, dass eine effektive Zusammenarbeit im Team gewährleistet ist, unterstützt durch moderne Kommunikationstools und regelmäßige virtuelle Meetings.

• Entwickle und gestalte die CRM-Architektur inkl. zukünftiger KI-Lösungen weiter
• Konfiguriere und customize Salesforce Features, wie bspw. Case Management
• Integriere 3rd-party Systeme (z.B. Telefonie, Chatbots) über APIs und Middleware-Tools
• Implementiere, automatiere und erstelle Workflows zur Optimierung der Customer Service Prozesse
• Führe Datenmigrationen, -validierungen und -bereinigungen durch
• Nimm am gesamten Entwicklungszyklus teil, von der Anforderung bis hin zur Bereitstellung und dem Support unserer CRM-Lösungen
• Pflege und stelle die Aktualität der Entwicklerdokumentation sicher

• Mindestens zwei Jahre Erfahrung in der Softwareentwicklung, Administration und Konfiguration von Salesforce CRM Lösungen
• Sehr gute Programmierkenntnisse in Apex, Visualforce, Lightning Components und Flows
• Praxiserfahrung in der Anbindung von Systemen über REST und SOAP APIs, sowie Middleware-Tools (z.B. Mulesoft)
• Gutes Grundverständnis in der Anwendung von IT-Security Guidelines und Cloud-Technologien
• Mehrjährige Erfahrung als qualitätsbewusste/r Entwickler:in
• Vertraut mit der Arbeit in agilen Projekten und schätzt die Flexibilität und Dynamik
• Teamplayer mit Wissenssharing und Offenheit für neue Herausforderungen

• Kurze Kommunikationswege, eine Du-Kultur und zahlreiche Möglichkeiten zur persönlichen und fachlichen Weiterentwicklung – alle das zeichnet den Witt-Spirit aus !
• Flexible Arbeitszeiten, Arbeitszeiterfassung und Gleitzeit sowie Mobile Office-Möglichkeiten – Du kannst Deinen Arbeitsalltag optimal für Deine Performance gestalten.
• Arbeite dort, wo es für Euch am besten passt: in einem Co-Working-Space, Think Tank oder bei schönem Wetter auf unserer Dachterrasse. Entdecke hier unsere Arbeitswelten.
• Erlebe den Teamgeist bei unseren Betriebssport-Angeboten und gönne Dir nach einem Match oder wichtigen Termin etwas Gutes für Deinen Rücken – mit einem unserer Massagestühle oder durch den*die Masseur*in, der*die zu uns ins Haus kommt.
• Profitiere nicht nur von der Witt-Gruppe, sondern auch von der ottogroup – ob günstiger Personalverkauf bei vielen Konzerngesellschaften oder bereichernder Wissenstransfer.
• Werde Teil des Witt-Teams und entdecke, was wir sonst noch zu bieten haben ! Spoiler: Unser Kantinen-Team sorgt für eine abwechslungsreiche Mittagspause.

Would you like to contribute your CRM expertise to one of the largest transformation projects at the Witt Group and become part of our newly established Center of Excellence? If you're eager to offer innovative software solutions that place our customers and customer service at the forefront, then we are looking for YOU!

Are you ready to design the perfect omnichannel solution architecture for our customer service in the Salesforce Service Cloud? Taking responsibility, implementing innovative ideas, and pioneering customer service processes are your strengths? Do you thrive in a dynamic, agile environment and aim to provide our customers with the best possible experience? Your openness and strong communication skills set you apart, and you have a comprehensive understanding of how the fashion and retail business is represented in the standard processes of Salesforce CRM?

Then apply now as a Salesforce CRM Developer (m/f/d) and strengthen our CRM team in the implementation of Salesforce. Take the opportunity to actively shape the future of the Witt Group!

For us, it is a given that you can take advantage of mobile office and remote work in your job. We enable work with mobile devices wherever the activity allows and ensure effective teamwork, supported by modern communication tools and regular virtual meetings.

• Develop and enhance the CRM architecture, including future AI solutions
• Configure and customize Salesforce features, such as case management
• Integrate third-party systems (e.g., telephony, chatbots) using APIs and middleware tools
• Implement, automate, and create workflows to optimize customer service processes
• Conduct data migrations, validations, and clean-ups
• Participate in the entire development cycle, from requirements gathering to deployment and support of our CRM solutions
• Maintain and ensure the accuracy of developer documentation

• At least 5 years of experience in software development, administration, and configuration of Salesforce CRM solutions
• Strong programming skills in Apex, Visualforce, Lightning Components, and Flows
• Hands-on experience in integrating systems via REST and SOAP APIs, as well as middleware tools (e.g., Mulesoft)
• Solid understanding of IT security guidelines and cloud technologies
• Several years of experience as a quality-conscious developer
• You are familiar with working in agile projects and appreciate flexibility and dynamism
• You are a team player who enjoys sharing knowledge with others and is open to new challenges
• Excellent German and English language skills, both written and spoken

• At our company, you can expect short communication paths, a company-wide informal culture, and numerous opportunities for involvement and personal and professional development - all of which define the Witt spirit!
• Flexible working hours, time tracking, and flexitime, as well as mobile office options, allow you to optimize your workday for peak performance.
• Work independently or with your colleagues wherever it suits you best: in a co-working space, think tank, or even on our rooftop terrace in good weather. Discover our work environments here.
• Experience team spirit through our company sports offerings and treat your back to some care after a match (or important meeting) with one of our massage chairs or a visit from our in-house masseur.
• Benefit not only from the Witt Group but also from the Otto Group - with perks like discounted employee purchases at many group companies and enriching knowledge transfer.
• Become part of the Witt team and explore what else we have to offer! Spoiler: Our cafeteria team ensures a varied lunch break.

Möchtest du deine CRM-Expertise in einem der größten Transformationsprojekte der Witt-Gruppe einbringen und Teil unseres neu geschaffenen Center of Excellence werden? Wenn du innovative Softwarelösungen anbieten möchtest, die unseren Kunden und den Customer Service in den Mittelpunkt stellen, dann suchen wir genau DICH!

Bist du bereit, die perfekte Omnichannel-Lösungsarchitektur für unseren Customer Service in der Salesforce Service Cloud zu gestalten? Verantwortung übernehmen, innovative Ideen umsetzen und zukunftsweisende Customer Service-Prozesse sind genau dein Ding? Du fühlst dich in einem dynamischen, agilen Umfeld zuhause und strebst danach, unseren Kunden die bestmögliche Erfahrung zu bieten? Deine Offenheit und gute Kommunikationsfähigkeit zeichnen dich aus und du hast ein umfassendes Verständnis dafür, wie das Fashion- und Retailgeschäft in den Standardprozessen von Salesforce CRM abgebildet wird?

Dann bewirb Dich jetzt als Salesforce CRM Developer (m/w/d) und verstärke unser CRM-Team bei der Einführung von Salesforce. Nutze die Chance und gestalte die Zukunft der Witt-Gruppe aktiv mit!

Für uns ist es selbstverständlich, dass Du die Vorteile von Mobile Office und Remote Arbeit im Job nutzen kannst. Wir ermöglichen mithilfe von mobilen Endgeräten Arbeiten überall dort, wo es die Tätigkeit erlaubt und stellen sicher, dass eine effektive Zusammenarbeit im Team gewährleistet ist, unterstützt durch moderne Kommunikationstools und regelmäßige virtuelle Meetings.

• Entwickle und gestalte die CRM-Architektur inkl. zukünftiger KI-Lösungen weiter
• Konfiguriere und customize Salesforce Features, wie bspw. Case Management
• Integriere 3rd-party Systeme (z.B. Telefonie, Chatbots) über APIs und Middleware-Tools
• Implementiere, automatiere und erstelle Workflows zur Optimierung der Customer Service Prozesse
• Führe Datenmigrationen, -validierungen und -bereinigungen durch
• Nimm am gesamten Entwicklungszyklus teil, von der Anforderung bis hin zur Bereitstellung und dem Support unserer CRM-Lösungen
• Pflege und stelle die Aktualität der Entwicklerdokumentation sicher

• Mindestens zwei Jahre Erfahrung in der Softwareentwicklung, Administration und Konfiguration von Salesforce CRM Lösungen
• Sehr gute Programmierkenntnisse in Apex, Visualforce, Lightning Components und Flows
• Praxiserfahrung in der Anbindung von Systemen über REST und SOAP APIs, sowie Middleware-Tools (z.B. Mulesoft)
• Gutes Grundverständnis in der Anwendung von IT-Security Guidelines und Cloud-Technologien
• Mehrjährige Erfahrung als qualitätsbewusste/r Entwickler:in
• Vertraut mit der Arbeit in agilen Projekten und schätzt die Flexibilität und Dynamik
• Teamplayer mit Wissenssharing und Offenheit für neue Herausforderungen

• Kurze Kommunikationswege, eine Du-Kultur und zahlreiche Möglichkeiten zur persönlichen und fachlichen Weiterentwicklung – alle das zeichnet den Witt-Spirit aus!
• Flexible Arbeitszeiten, Arbeitszeiterfassung und Gleitzeit sowie Mobile Office-Möglichkeiten – Du kannst Deinen Arbeitsalltag optimal für Deine Performance gestalten.
• Arbeite dort, wo es für Euch am besten passt: in einem Co-Working-Space, Think Tank oder bei schönem Wetter auf unserer Dachterrasse. Entdecke hier unsere Arbeitswelten.
• Erlebe den Teamgeist bei unseren Betriebssport-Angeboten und gönne Dir nach einem Match oder wichtigen Termin etwas Gutes für Deinen Rücken – mit einem unserer Massagestühle oder durch den*die Masseur*in, der*die zu uns ins Haus kommt.
• Profitiere nicht nur von der Witt-Gruppe, sondern auch von der ottogroup – ob günstiger Personalverkauf bei vielen Konzerngesellschaften oder bereichernder Wissenstransfer.
• Werde Teil des Witt-Teams und entdecke, was wir sonst noch zu bieten haben! Spoiler: Unser Kantinen-Team sorgt für eine abwechslungsreiche Mittagspause.

We are looking for a sharp, self-starting, and highly experienced Analytics Analyst who can hit the ground running from day one. The ideal candidate will have deep expertise building dashboards and reports on Salesforce CRM Analytics (formerly Tableau CRM / Einstein Analytics) and strong skills in complementary platforms such as Tableau, Excel, and Google Sheets .

You will work directly with senior leadership, to design, build, and deliver dashboards and reports that drive data-driven decision making. This is a high-visibility role that requires not only technical expertise but also business acumen, creativity, and critical thinking.

Key Responsibilities :

• Design, build, and maintain advanced dashboards, reports, and visualizations in Salesforce CRM Analytics (Tableau CRM / Einstein Analytics) .
• Generate and automate reports and presentations for ELT, Board meetings, and key stakeholders.
• Develop KPIs, metrics, and scorecards across Sales, Marketing, Customer Success, Finance, and other business functions.
• Extract, transform, and analyze data from Salesforce and other systems; identify trends, anomalies, and insights.
• Collaborate with cross-functional teams to understand business needs and translate them into actionable reports and dashboards.
• Manage ad hoc data requests and deliver concise, insightful analyses under tight deadlines.
• Ensure data integrity, consistency, and accuracy across reports and dashboards.
• Proactively identify opportunities to improve reporting processes, data structures, and dashboard performance.
• Present complex data findings in a clear and compelling manner to non-technical stakeholders.

Required Qualifications

• 3+ years of hands-on experience building dashboards in Salesforce CRM Analytics (Tableau CRM / Einstein Analytics) — this is a must .
• Strong proficiency with Tableau, Excel (including advanced formulas, pivot tables, and Power Query), and Google Sheets .
• Deep understanding of Salesforce data model, reporting structures, and data relationships.
• Proven ability to work independently, prioritize tasks, and deliver high-quality outputs without training or ramp-up time.
• Exceptional analytical and problem-solving skills; able to quickly synthesize complex data into actionable insights.
• Excellent communication and storytelling skills — able to create Board-level presentations with high executive polish.
• Strong business acumen, attention to detail, and a creative, critical thinker mindset.
• Familiarity with data cleansing, ETL, and integration processes is a plus.

Preferred Qualifications

• Experience with Salesforce administration or Salesforce certifications is a plus.
• Experience with SQL or other data querying languages.
• Exposure to other BI tools (Power BI, Looker, etc.) is a plus.
• Experience working in SaaS, high-growth, or fast-paced environments.

Overview

Il nostro candidato ideale ha maturato esperienze anche brevi in progetti inerenti la piattaforma cloud CRM Salesforce e avrà la possibilità di lavorare in progetti di sviluppo tecnologicamente innovativi e complessi.

• Progettazione, sviluppo e gestione di applicazioni Salesforce personalizzate in base ai requisiti dei clienti, ai requisiti dei dati, all'analisi delle origini dati e alla progettazione funzionale;
• Supporto ai team di lavoro ed ai clienti nella gestione delle applicazioni, comprese le fasi di installazione e troubleshooting;
• Utilizzo di software di versionamento e lavoro in team;
• Creare e utilizzare le best practices per lo sviluppo di Salesforce;
• Interfacciarsi con clienti per risolvere i principali requisiti o problemi software;
• Tradurre requisiti di business in dettagli tecnici per sviluppare una soluzione personalizzata sulle necessità del cliente;
• Risolvere problemi funzionali e tecnici dell'utente.

• Capacità di sviluppo in ambito Lightning Component, Apex Trigger, Classi Apex, Batch, Pagine Visualforce e di implementazione Process Builder, Workflow e Flow;
• Conoscenza ed uso di Lightning Component;
• Conoscenza dei linguaggi di interrogazione e manipolazione dei dati del Database, in particolare SOQL, SOSL e DML;
• Esperienza di integrazione di servizi web esterni con il CRM Salesforce, utilizzando chiamate API.

• Una preferenziale laurea ad indirizzo scientifico (Tecnologia, Informatica o Matematica);
• Buone capacità relazionali e orientamento al problem solving;
• Certificazioni ambito SalesForce.

• La possibilità di far parte di un'azienda in costante crescita;
• L'opportunità di rimanere tecnologicamente aggiornati tramite corsi formativi;
• Un contratto a tempo indeterminato;
• Un pacchetto retributivo competitivo, valutato in relazione all'esperienza e alle effettive competenze.

• Seniority level : Entry level
• Employment type : Full-time
• Job function : Consulting, Information Technology, and Sales
• Industries : IT Services and IT Consulting

Overview

Join to apply for the CRM Salesforce Consultant role at Sync Lab S.r.l.

Il nostro candidato ideale ha maturato esperienze anche brevi in progetti inerenti la piattaforma cloud CRM Salesforce e avrà la possibilità di lavorare in progetti di sviluppo tecnologicamente innovativi e complessi.

Conoscenze e principali attività legate al ruolo:

• Progettazione, sviluppo e gestione di applicazioni Salesforce personalizzate in base ai requisiti dei clienti, ai requisiti dei dati, all'analisi delle origini dati e alla progettazione funzionale;
• Supporto ai team di lavoro ed ai clienti nella gestione delle applicazioni, comprese le fasi di installazione e troubleshooting;
• Utilizzo di software di versionamento e lavoro in team;
• Creare e utilizzare le best practices per lo sviluppo di Salesforce;
• Interfacciarsi con clienti per risolvere i principali requisiti o problemi software;
• Tradurre requisiti di business in dettagli tecnici per sviluppare una soluzione personalizzata sulle necessità del cliente;
• Risolvere problemi funzionali e tecnici dell'utente;

• Capacità di sviluppo in ambito Lightning Component, Apex Trigger, Classi Apex, Batch, Pagine Visualforce e di implementazione Process Builder, Workflow e Flow;
• Conoscenza ed uso di Lightning Component;
• Conoscenza dei linguaggi di interrogazione e manipolazione dei dati del Database, in particolare SOQL, SOSL e DML;
• Esperienza di integrazione di servizi web esterni con il CRM Salesforce, utilizzando chiamate API.

• Una preferenziale laurea ad indirizzo scientifico (Tecnologia, Informatica o Matematica);
• Buone capacità relazionali e orientamento al problem solving;
• Certificazioni ambito Salesforce.

• La possibilità di far parte di un'azienda in costante crescita;
• L'opportunità di rimanere tecnologicamente aggiornati tramite corsi formativi;
• Un contratto a tempo indeterminato;
• Un pacchetto retributivo competitivo, valutato in relazione all'esperienza e alle effettive competenze.

• Entry level

• Full-time

• Consulting, Information Technology, and Sales

• IT Services and IT Consulting

Join to apply for the CRM Salesforce Consultant role at Sync Lab S.r.l.

Il nostro candidato ideale ha maturato esperienze anche brevi in progetti inerenti la piattaforma cloud CRM Salesforce e avrà la possibilità di lavorare in progetti di sviluppo tecnologicamente innovativi e complessi.

Conoscenze e principali attività legate al ruolo:

• Progettazione, sviluppo e gestione di applicazioni Salesforce personalizzate in base ai requisiti dei clienti, ai requisiti dei dati, all'analisi delle origini dati e alla progettazione funzionale;
• Supporto ai team di lavoro ed ai clienti nella gestione delle applicazioni, comprese le fasi di installazione e troubleshooting;
• Utilizzo di software di versionamento e lavoro in team;
• Creare e utilizzare le best practices per lo sviluppo di Salesforce;
• Interfacciarsi con clienti per risolvere i principali requisiti o problemi software;
• Tradurre requisiti di business in dettagli tecnici per sviluppare una soluzione personalizzata sulle necessità del cliente;
• Risolvere problemi funzionali e tecnici dell'utente;

• Capacità di sviluppo in ambito Lightning Component, Apex Trigger, Classi Apex, Batch, Pagine Visualforce e di implementazione Process Builder, Workflow e Flow;
• Conoscenza ed uso di Lightning Component;
• Conoscenza dei linguaggi di interrogazione e manipolazione dei dati del Database, in particolare SOQL, SOSL e DML;
• Esperienza di integrazione di servizi web esterni con il CRM Salesforce, utilizzando chiamate API.

• Una preferenziale laurea ad indirizzo scientifico (Tecnologia, Informatica o Matematica);
• Buone capacità relazionali e orientamento al problem solving;
• Certificazioni ambito Salesforce.

• La possibilità di far parte di un'azienda in costante crescita;
• L'opportunità di rimanere tecnologicamente aggiornati tramite corsi formativi;
• Un contratto a tempo indeterminato;
• Un pacchetto retributivo competitivo, valutato in relazione all'esperienza e alle effettive competenze.

• Entry level

• Full-time

• Consulting, Information Technology, and Sales

• IT Services and IT Consulting

Il nostro candidato ideale ha maturato esperienze anche brevi in progetti inerenti la piattaforma cloud CRM Salesforce e avrà la possibilità di lavorare in progetti di sviluppo tecnologicamente innovativi e complessi.

• Progettazione, sviluppo e gestione di applicazioni Salesforce personalizzate in base ai requisiti dei clienti, ai requisiti dei dati, all'analisi delle origini dati e alla progettazione funzionale;
• Supporto ai team di lavoro ed ai clienti nella gestione delle applicazioni, comprese le fasi di installazione e troubleshooting;
• Utilizzo di software di versionamento e lavoro in team;
• Creare e utilizzare le best practices per lo sviluppo di Salesforce;
• Interfacciarsi con clienti per risolvere i principali requisiti o problemi software;
• Tradurre requisiti di business in dettagli tecnici per sviluppare una soluzione personalizzata sulle necessità del cliente;
• Risolvere problemi funzionali e tecnici dell'utente.

• Capacità di sviluppo in ambito Lightning Component, Apex Trigger, Classi Apex, Batch, Pagine Visualforce e di implementazione Process Builder, Workflow e Flow;
• Conoscenza ed uso di Lightning Component;
• Conoscenza dei linguaggi di interrogazione e manipolazione dei dati del Database, in particolare SOQL, SOSL e DML;
• Esperienza di integrazione di servizi web esterni con il CRM Salesforce, utilizzando chiamate API.

• Una preferenziale laurea ad indirizzo scientifico (Tecnologia, Informatica o Matematica);
• Buone capacità relazionali e orientamento al problem solving;
• Certificazioni ambito SalesForce.

• La possibilità di far parte di un'azienda in costante crescita;
• L'opportunità di rimanere tecnologicamente aggiornati tramite corsi formativi;
• Un contratto a tempo indeterminato;
• Un pacchetto retributivo competitivo, valutato in relazione all'esperienza e alle effettive competenze.

• Seniority level : Entry level
• Employment type : Full-time
• Job function : Consulting, Information Technology, and Sales
• Industries : IT Services and IT Consulting