76 Posti di lavoro per Smart Home in Italia

DOVIT TECHNICAL SUPPORT – SMART HOME and BUILDING AUTOMATION

We are looking for a TECHNICAL SUPPORT for SMART HOME and SMART BUILDING AUTOMATION

Founded in Italy in 2005 and part of the RISCO Group since 2025, Dovit combines its expertise in home and building automation with RISCO’s advanced security technologies to create a unique ecosystem where protection, comfort, and efficiency come together in one intelligent platform.

Dovit is a leading manufacturer of multiprotocol home and building automation solutions with headquarters in Italy. We provide architects, designers, builders, property developers, and installers with flexible Smart Home products and infrastructure, distinguished by innovative design and advanced functionality. Our intuitive interface, available on Dovit touch screens and through the mobile app, ensures a seamless and user-friendly experience.

WHERE? Hybrid (remote and office - VERONA)

After gaining an understanding of the company's organization and business processes, the candidate supports the after sales and RMA process for:

• Resellers / distributors
• System integrators and installers
• End user ticketing and dispatch to the network

SKILLS:

• Experience in support in the B2B market.
• Strong communication skills and the ability to analyse with method and professional behaviour the request from B2B customer
• Experience in analyses, diagnosis and deployment of bus systems
• Experience in smart home and building automation technologies, electrical and special systems in general, installation, programming or both.

YOUR TASKS:

After gaining an understanding of the company's organization and business processes, the technical support will be responsible for the following:

• Customer request analysis and remote diagnostic support
• Programming and deployment of home and building automation, networking and security, remote and on-site
• Maintaining up-to-date customer technical area with technical information on products
• Technical programming of training courses for installers and system integrators
• Reporting to the technical department suggestions and feedback from the field for product and services improvement
• Manage tickets, act and coordinate actions on field when is needed
• Identify upselling opportunities of services and products and create opportunities for the sales network
• Create and management of RMA (Return Material Authorization)
• Analysis of products returned by customers, reporting of the major problem and report if detecting possible production issues

YOUR REQUIREMENTS:

• Previous experience in technical support, installation or deployment in smart home, electricity, HVAC, security, video surveillance, fire and networking sectors
• Knowledge of the installation process and phases
• Strong analytical, problem-solving, and relational skills, especially when supporting with structured, high-profile customers and clients
• Ability to work methodically and neatly even in stressful situations
• Data mining and reporting skills
• Experience in trainings and dissemination
• Conversional level English is a must

Languages spoken:

• Italian
• English

CONSIDERED A PLUS:

• Experience in the smart home or smart building sector or technical support in specialized distribution of electric and HVAC systems in residential or general civil sectors
• Knowledge of software tools (Word, Excel, .) and preferably familiar with support of products based on bus communication technologies (e.g., DALI, DMX, KNX.)
• Problem solving-oriented mindset
• Team-oriented attitude
• Proficiency in English

CONTRACT TYPE AND SALARY:

• Permanent full-time contract
• Working days: Monday to Friday
• Possibility to work also from home (hybrid)

BENEFITS:

• Company mobile phone

Want to be part of our team? Do you meet the requirements?

DOVIT TECHNICAL SUPPORT – SMART HOME and BUILDING AUTOMATION

We are looking for a TECHNICAL SUPPORT for SMART HOME and SMART BUILDING AUTOMATION

Founded in Italy in 2005 and part of the RISCO Group since 2025, Dovit combines its expertise in home and building automation with RISCO’s advanced security technologies to create a unique ecosystem where protection, comfort, and efficiency come together in one intelligent platform.

Dovit is a leading manufacturer of multiprotocol home and building automation solutions with headquarters in Italy. We provide architects, designers, builders, property developers, and installers with flexible Smart Home products and infrastructure, distinguished by innovative design and advanced functionality. Our intuitive interface, available on Dovit touch screens and through the mobile app, ensures a seamless and user-friendly experience.

WHERE? Hybrid (remote and office - VERONA)

After gaining an understanding of the company's organization and business processes, the candidate supports the after sales and RMA process for:

• Resellers / distributors
• System integrators and installers
• End user ticketing and dispatch to the network

SKILLS:

• Experience in support in the B2B market.
• Strong communication skills and the ability to analyse with method and professional behaviour the request from B2B customer
• Experience in analyses, diagnosis and deployment of bus systems
• Experience in smart home and building automation technologies, electrical and special systems in general, installation, programming or both.

YOUR TASKS:

After gaining an understanding of the company's organization and business processes, the technical support will be responsible for the following:

• Customer request analysis and remote diagnostic support
• Programming and deployment of home and building automation, networking and security, remote and on-site
• Maintaining up-to-date customer technical area with technical information on products
• Technical programming of training courses for installers and system integrators
• Reporting to the technical department suggestions and feedback from the field for product and services improvement
• Manage tickets, act and coordinate actions on field when is needed
• Identify upselling opportunities of services and products and create opportunities for the sales network
• Create and management of RMA (Return Material Authorization)
• Analysis of products returned by customers, reporting of the major problem and report if detecting possible production issues

YOUR REQUIREMENTS:

• Previous experience in technical support, installation or deployment in smart home, electricity, HVAC, security, video surveillance, fire and networking sectors
• Knowledge of the installation process and phases
• Strong analytical, problem-solving, and relational skills, especially when supporting with structured, high-profile customers and clients
• Ability to work methodically and neatly even in stressful situations
• Data mining and reporting skills
• Experience in trainings and dissemination
• Conversional level English is a must

Languages spoken:

• Italian
• English

CONSIDERED A PLUS:

• Experience in the smart home or smart building sector or technical support in specialized distribution of electric and HVAC systems in residential or general civil sectors
• Knowledge of software tools (Word, Excel, .) and preferably familiar with support of products based on bus communication technologies (e.g., DALI, DMX, KNX.)
• Problem solving-oriented mindset
• Team-oriented attitude
• Proficiency in English

CONTRACT TYPE AND SALARY:

• Permanent full-time contract
• Working days: Monday to Friday
• Possibility to work also from home (hybrid)

BENEFITS:

• Company mobile phone

Want to be part of our team? Do you meet the requirements?

DOVIT TECHNICAL SUPPORT – SMART HOME and BUILDING AUTOMATION We are looking for a TECHNICAL SUPPORT for SMART HOME and SMART BUILDING AUTOMATION Dovit is a manufacturer of multiprotocol home automation solutions for Smart Homes and Smart Buildings with its headquarters in Italy. We offer architects, designers, builders, property developers, and installers flexible Smart Home products and infrastructure featuring innovative design and functionality. The interface, available on Dovit touch screens and mobile app, is intuitive and easy to use. WHERE? Hybrid (remote and office - VERONA) After gaining an understanding of the company's organization and business processes, the candidate supports the after sales and RMA process for: Resellers / distributors System integrators and installers End user ticketing and dispatch to the network SKILLS: Experience in support in the B2 B market. Strong communication skills and the ability to analyse with method and professional behaviour the request from B2 B customer Experience in analyses, diagnosis and deployment of bus systems Experience in smart home and building automation technologies, electrical and special systems in general, installation, programming or both. YOUR TASKS: After gaining an understanding of the company's organization and business processes, the technical support will be responsible for the following: Customer request analysis and remote diagnostic support Programming and deployment of home and building automation, networking and security, remote and on-site Maintaining up-to-date customer technical area with technical information on products Technical programming of training courses for installers and system integrators Reporting to the technical department suggestions and feedback from the field for product and services improvement Manage tickets, act and coordinate actions on field when is needed Identify upselling opportunities of services and products and create opportunities for the sales network Create and management of RMA (Return Material Authorization) Analysis of products returned by customers, reporting of the major problem and report if detecting possible production issues YOUR REQUIREMENTS: Previous experience in technical support, installation or deployment in smart home, electricity, HVAC, security, video surveillance, fire and networking sectors Knowledge of the installation process and phases Strong analytical, problem-solving, and relational skills, especially when supporting with structured, high-profile customers and clients Ability to work methodically and neatly even in stressful situations Data mining and reporting skills Experience in trainings and dissemination Conversional level English is a must Languages spoken: Italian English CONSIDERED A PLUS: Experience in the smart home or smart building sector or technical support in specialized distribution of electric and HVAC systems in residential or general civil sectors Knowledge of software tools (Word, Excel, .) and preferably familiar with support of products based on bus communication technologies (e.g., DALI, DMX, KNX.) Problem solving-oriented mindset Team-oriented attitude Proficiency in English CONTRACT TYPE AND SALARY: Permanent full-time contract Working days: Monday to Friday Possibility to work also from home (hybrid) BENEFITS: Company mobile phone Want to be part of our team? Do you meet the requirements?

DOVIT TECHNICAL SUPPORT – SMART HOME and BUILDING AUTOMATIONWe are looking for a TECHNICAL SUPPORT for SMART HOME and SMART BUILDING AUTOMATIONDovit is a manufacturer of multiprotocol home automation solutions for Smart Homes and Smart Buildings with its headquarters in Italy. We offer architects, designers, builders, property developers, and installers flexible Smart Home products and infrastructure featuring innovative design and functionality. The interface, available on Dovit touch screens and mobile app, is intuitive and easy to use.WHERE? Hybrid (remote and office - VERONA)After gaining an understanding of the company's organization and business processes, the candidate supports the after sales and RMA process for:Resellers / distributorsSystem integrators and installersEnd user ticketing and dispatch to the networkSKILLS:Experience in support in the B2 B market.Strong communication skills and the ability to analyse with method and professional behaviour the request from B2 B customer Experience in analyses, diagnosis and deployment of bus systemsExperience in smart home and building automation technologies, electrical and special systems in general, installation, programming or both.YOUR TASKS:After gaining an understanding of the company's organization and business processes, the technical support will be responsible for the following:Customer request analysis and remote diagnostic supportProgramming and deployment of home and building automation, networking and security, remote and on-siteMaintaining up-to-date customer technical area with technical information on productsTechnical programming of training courses for installers and system integratorsReporting to the technical department suggestions and feedback from the field for product and services improvementManage tickets, act and coordinate actions on field when is neededIdentify upselling opportunities of services and products and create opportunities for the sales networkCreate and management of RMA (Return Material Authorization)Analysis of products returned by customers, reporting of the major problem and report if detecting possible production issuesYOUR REQUIREMENTS:Previous experience in technical support, installation or deployment in smart home, electricity, HVAC, security, video surveillance, fire and networking sectorsKnowledge of the installation process and phasesStrong analytical, problem-solving, and relational skills, especially when supporting with structured, high-profile customers and clientsAbility to work methodically and neatly even in stressful situationsData mining and reporting skillsExperience in trainings and disseminationConversional level English is a mustLanguages spoken:ItalianEnglishCONSIDERED A PLUS:Experience in the smart home or smart building sector or technical support in specialized distribution of electric and HVAC systems in residential or general civil sectorsKnowledge of software tools (Word, Excel,.) and preferably familiar with support of products based on bus communication technologies (e.g., DALI, DMX, KNX.)Problem solving-oriented mindsetTeam-oriented attitudeProficiency in English CONTRACT TYPE AND SALARY:Permanent full-time contractWorking days: Monday to FridayPossibility to work also from home (hybrid) BENEFITS:Company mobile phone Want to be part of our team? Do you meet the requirements?

DOVIT TECHNICAL SUPPORT – SMART HOME and BUILDING AUTOMATION

We are looking for a TECHNICAL SUPPORT for SMART HOME and SMART BUILDING AUTOMATION

Founded in Italy in 2005 and part of the RISCO Group since 2025, Dovit combines its expertise in home and building automation with RISCO’s advanced security technologies to create a unique ecosystem where protection, comfort, and efficiency come together in one intelligent platform.

Dovit is a leading manufacturer of multiprotocol home and building automation solutions with headquarters in Italy. We provide architects, designers, builders, property developers, and installers with flexible Smart Home products and infrastructure, distinguished by innovative design and advanced functionality. Our intuitive interface, available on Dovit touch screens and through the mobile app, ensures a seamless and user-friendly experience.

WHERE?  Hybrid (remote and office - VERONA)

After gaining an understanding of the company's organization and business processes, the candidate supports the after sales and RMA process for:

• Resellers / distributors
• System integrators and installers
• End user ticketing and dispatch to the network

SKILLS:

• Experience in support in the B2B market.
• Strong communication skills and the ability to analyse with method and professional behaviour the request from B2B customer 
• Experience in analyses, diagnosis and deployment of bus systems
• Experience in smart home and building automation technologies, electrical and special systems in general, installation, programming or both.

YOUR TASKS:

After gaining an understanding of the company's organization and business processes, the technical support will be responsible for the following:

• Customer request analysis and remote diagnostic support
• Programming and deployment of home and building automation, networking and security, remote and on-site
• Maintaining up-to-date customer technical area with technical information on products
• Technical programming of training courses for installers and system integrators
• Reporting to the technical department suggestions and feedback from the field for product and services improvement
• Manage tickets, act and coordinate actions on field when is needed
• Identify upselling opportunities of services and products and create opportunities for the sales network
• Create and management of RMA (Return Material Authorization)
• Analysis of products returned by customers, reporting of the major problem and report if detecting possible production issues

YOUR REQUIREMENTS:

• Previous experience in technical support, installation or deployment in smart home, electricity, HVAC, security, video surveillance, fire and networking sectors
• Knowledge of the installation process and phases
• Strong analytical, problem-solving, and relational skills, especially when supporting with structured, high-profile customers and clients
• Ability to work methodically and neatly even in stressful situations
• Data mining and reporting skills
• Experience in trainings and dissemination
• Conversional level English is a must

Languages spoken:

• Italian
• English

CONSIDERED A PLUS:

• Experience in the smart home or smart building sector or technical support in specialized distribution of electric and HVAC systems in residential or general civil sectors
• Knowledge of software tools (Word, Excel, …) and preferably familiar with support of products based on bus communication technologies (e.g., DALI, DMX, KNX…)
• Problem solving-oriented mindset
• Team-oriented attitude
• Proficiency in English

 CONTRACT TYPE AND SALARY:

• Permanent full-time contract
• Working days: Monday to Friday
• Possibility to work also from home (hybrid)

 BENEFITS:

• Company mobile phone 

 Want to be part of our team? Do you meet the requirements?

DOVIT TECHNICAL SUPPORT – SMART HOME and BUILDING AUTOMATION

We are looking for a TECHNICAL SUPPORT for SMART HOME and SMART BUILDING AUTOMATION

Founded in Italy in 2005 and part of the RISCO Group since 2025, Dovit combines its expertise in home and building automation with RISCO’s advanced security technologies to create a unique ecosystem where protection, comfort, and efficiency come together in one intelligent platform.

Dovit is a leading manufacturer of multiprotocol home and building automation solutions with headquarters in Italy. We provide architects, designers, builders, property developers, and installers with flexible Smart Home products and infrastructure, distinguished by innovative design and advanced functionality. Our intuitive interface, available on Dovit touch screens and through the mobile app, ensures a seamless and user-friendly experience.

WHERE?  Hybrid (remote and office - VERONA)

After gaining an understanding of the company's organization and business processes, the candidate supports the after sales and RMA process for:

• Resellers / distributors
• System integrators and installers
• End user ticketing and dispatch to the network

SKILLS:

• Experience in support in the B2B market.
• Strong communication skills and the ability to analyse with method and professional behaviour the request from B2B customer 
• Experience in analyses, diagnosis and deployment of bus systems
• Experience in smart home and building automation technologies, electrical and special systems in general, installation, programming or both.

YOUR TASKS:

After gaining an understanding of the company's organization and business processes, the technical support will be responsible for the following:

• Customer request analysis and remote diagnostic support
• Programming and deployment of home and building automation, networking and security, remote and on-site
• Maintaining up-to-date customer technical area with technical information on products
• Technical programming of training courses for installers and system integrators
• Reporting to the technical department suggestions and feedback from the field for product and services improvement
• Manage tickets, act and coordinate actions on field when is needed
• Identify upselling opportunities of services and products and create opportunities for the sales network
• Create and management of RMA (Return Material Authorization)
• Analysis of products returned by customers, reporting of the major problem and report if detecting possible production issues

YOUR REQUIREMENTS:

• Previous experience in technical support, installation or deployment in smart home, electricity, HVAC, security, video surveillance, fire and networking sectors
• Knowledge of the installation process and phases
• Strong analytical, problem-solving, and relational skills, especially when supporting with structured, high-profile customers and clients
• Ability to work methodically and neatly even in stressful situations
• Data mining and reporting skills
• Experience in trainings and dissemination
• Conversional level English is a must

Languages spoken:

• Italian
• English

CONSIDERED A PLUS:

• Experience in the smart home or smart building sector or technical support in specialized distribution of electric and HVAC systems in residential or general civil sectors
• Knowledge of software tools (Word, Excel, …) and preferably familiar with support of products based on bus communication technologies (e.g., DALI, DMX, KNX…)
• Problem solving-oriented mindset
• Team-oriented attitude
• Proficiency in English

 CONTRACT TYPE AND SALARY:

• Permanent full-time contract
• Working days: Monday to Friday
• Possibility to work also from home (hybrid)

 BENEFITS:

• Company mobile phone 

 Want to be part of our team? Do you meet the requirements?

DOVIT TECHNICAL SUPPORT – SMART HOME and BUILDING AUTOMATION

We are looking for a TECHNICAL SUPPORT for SMART HOME and SMART BUILDING AUTOMATION

Founded in Italy in 2005 and part of the RISCO Group since 2025, Dovit combines its expertise in home and building automation with RISCO’s advanced security technologies to create a unique ecosystem where protection, comfort, and efficiency come together in one intelligent platform.

Dovit is a leading manufacturer of multiprotocol home and building automation solutions with headquarters in Italy. We provide architects, designers, builders, property developers, and installers with flexible Smart Home products and infrastructure, distinguished by innovative design and advanced functionality. Our intuitive interface, available on Dovit touch screens and through the mobile app, ensures a seamless and user-friendly experience.

WHERE? Hybrid (remote and office - VERONA)

After gaining an understanding of the company's organization and business processes, the candidate supports the after sales and RMA process for:

• Resellers / distributors
• System integrators and installers
• End user ticketing and dispatch to the network

SKILLS:

• Experience in support in the B2B market.
• Strong communication skills and the ability to analyse with method and professional behaviour the request from B2B customer
• Experience in analyses, diagnosis and deployment of bus systems
• Experience in smart home and building automation technologies, electrical and special systems in general, installation, programming or both.

YOUR TASKS:

After gaining an understanding of the company's organization and business processes, the technical support will be responsible for the following:

• Customer request analysis and remote diagnostic support
• Programming and deployment of home and building automation, networking and security, remote and on-site
• Maintaining up-to-date customer technical area with technical information on products
• Technical programming of training courses for installers and system integrators
• Reporting to the technical department suggestions and feedback from the field for product and services improvement
• Manage tickets, act and coordinate actions on field when is needed
• Identify upselling opportunities of services and products and create opportunities for the sales network
• Create and management of RMA (Return Material Authorization)
• Analysis of products returned by customers, reporting of the major problem and report if detecting possible production issues

YOUR REQUIREMENTS:

• Previous experience in technical support, installation or deployment in smart home, electricity, HVAC, security, video surveillance, fire and networking sectors
• Knowledge of the installation process and phases
• Strong analytical, problem-solving, and relational skills, especially when supporting with structured, high-profile customers and clients
• Ability to work methodically and neatly even in stressful situations
• Data mining and reporting skills
• Experience in trainings and dissemination
• Conversional level English is a must

Languages spoken:

• Italian
• English

CONSIDERED A PLUS:

• Experience in the smart home or smart building sector or technical support in specialized distribution of electric and HVAC systems in residential or general civil sectors
• Knowledge of software tools (Word, Excel, …) and preferably familiar with support of products based on bus communication technologies (e.G., DALI, DMX, KNX…)
• Problem solving-oriented mindset
• Team-oriented attitude
• Proficiency in English

CONTRACT TYPE AND SALARY:

• Permanent full-time contract
• Working days:
  Monday to Friday
• Possibility to work also from home (hybrid)

BENEFITS:

• Company mobile phone

Want to be part of our team? Do you meet the requirements?

DOVIT TECHNICAL SUPPORT – SMART HOME and BUILDING AUTOMATION

We are looking for a TECHNICAL SUPPORT for SMART HOME and SMART BUILDING AUTOMATION

Founded in Italy in 2005 and part of the RISCO Group since 2025, Dovit combines its expertise in home and building automation with RISCO’s advanced security technologies to create a unique ecosystem where protection, comfort, and efficiency come together in one intelligent platform.

Dovit is a leading manufacturer of multiprotocol home and building automation solutions with headquarters in Italy. We provide architects, designers, builders, property developers, and installers with flexible Smart Home products and infrastructure, distinguished by innovative design and advanced functionality. Our intuitive interface, available on Dovit touch screens and through the mobile app, ensures a seamless and user-friendly experience.

WHERE? Hybrid (remote and office - VERONA)

After gaining an understanding of the company's organization and business processes, the candidate supports the after sales and RMA process for:

• Resellers / distributors
• System integrators and installers
• End user ticketing and dispatch to the network

SKILLS:

• Experience in support in the B2B market.
• Strong communication skills and the ability to analyse with method and professional behaviour the request from B2B customer
• Experience in analyses, diagnosis and deployment of bus systems
• Experience in smart home and building automation technologies, electrical and special systems in general, installation, programming or both.

YOUR TASKS:

After gaining an understanding of the company's organization and business processes, the technical support will be responsible for the following:

• Customer request analysis and remote diagnostic support
• Programming and deployment of home and building automation, networking and security, remote and on-site
• Maintaining up-to-date customer technical area with technical information on products
• Technical programming of training courses for installers and system integrators
• Reporting to the technical department suggestions and feedback from the field for product and services improvement
• Manage tickets, act and coordinate actions on field when is needed
• Identify upselling opportunities of services and products and create opportunities for the sales network
• Create and management of RMA (Return Material Authorization)
• Analysis of products returned by customers, reporting of the major problem and report if detecting possible production issues

YOUR REQUIREMENTS:

• Previous experience in technical support, installation or deployment in smart home, electricity, HVAC, security, video surveillance, fire and networking sectors
• Knowledge of the installation process and phases
• Strong analytical, problem-solving, and relational skills, especially when supporting with structured, high-profile customers and clients
• Ability to work methodically and neatly even in stressful situations
• Data mining and reporting skills
• Experience in trainings and dissemination
• Conversional level English is a must

Languages spoken:

• Italian
• English

CONSIDERED A PLUS:

• Experience in the smart home or smart building sector or technical support in specialized distribution of electric and HVAC systems in residential or general civil sectors
• Knowledge of software tools (Word, Excel, …) and preferably familiar with support of products based on bus communication technologies (e.G., DALI, DMX, KNX…)
• Problem solving-oriented mindset
• Team-oriented attitude
• Proficiency in English

CONTRACT TYPE AND SALARY:

• Permanent full-time contract
• Working days:
  Monday to Friday
• Possibility to work also from home (hybrid)

BENEFITS:

• Company mobile phone

Want to be part of our team? Do you meet the requirements?