2 669 Posti di lavoro per Team Lead Operations in Italia
Team Lead Operations - Sort Center (Spilamberto)
Oggi
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- A solid understanding of the Inbound and Outbound dock management and sortation process is desirable,
- You’re an excellent communicator (both written and verbal),
- High school 5 year diploma or equivalent,- You have a conscientious, dedicated approach; you’ll strive to meet or exceed departmental production goals,
- You possess a demonstrable problem solving, analytical ability,
- You’re willing and able to train and learn new skills,
- You’re able to handle long and short-term, varied and multiple tasks, while remaining committed in a fast-paced environment.
Job summary
Sort Center Lead (M/F)
We are Amazon; we pioneer.
Since opening our virtual doors in 1995, we’ve been pushing the boundaries of possible further and further.
Our entire business works hard to delight our customers - from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.
That’s why we’re seeking a Sort Center Lead to join our team.
**Your responsibilities**:
As Sort center Lead, your team will be looking to you for motivation, inspiration and constructive feedback. The kind of guidance that drives their productivity and desire to meet and exceed targets. Together, you’ll excel in maximising the efficiency of our growing, world-class Fulfillment & Operations network.
Our Logistics department is a fluid, intentional, fast-paced environment. Therefore, you’ll need to be able to effectively operate in a high speed, high reward context. Your day-to-day responsibilities will include managing a parcel sortation operation. This will come alongside scheduling the effective movement of vehicles and ensuring accurate arrivals and departures, as well as supporting the daily management of departmental duties.
On a daily basis, you’ll carry out daily communication briefs with your team. We are looking to deliver stellar levels of customer satisfaction: you’ll need to ensure effective resourcing of your area. This will include the identifying training needs of your team.
Furthermore, you’ll remain committed to positive development of the personnel you oversee: you’ll deliver ongoing coaching as you encourage everyone to perform at their best. Continuous monitoring of overall department productivity will be key to your progress as a supervisor.
- English knowledge (verbal and written).
‘Please note the first stage of the recruitment process will consist of a video interview’
Operations Team Lead
Inserito 2 giorni fa
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Descrizione Del Lavoro
Job ID: | Afaq - Warehouse Branch
Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.
You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.
Key job responsibilities
Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
Support and train employees to deliver great service and supervise them in their daily tasks
Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
Work with other departments to find solutions to address common issues or support needs in areas of key performance
Use data analysis to identify ways to optimise safety, quality and productivity
A day in the life
Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.
You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Advanced proficiency in local language in both written and verbal communication
- Relevant experience working with data analytics and using these metrics to identify problems
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- 1+ years of Amazon Amnesty Floor Monitoring experience
- Experience of stakeholder management including building and maintaining professional relationships
- Experience in an operational environment, such as logistics, retail, hospitality, or customer service
- Upper intermediate proficiency in English
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-18808-LjbffrOperations Team Lead
Inserito 4 giorni fa
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Descrizione Del Lavoro
Join Our Team as a Team Leader #Gamechanger in Pescara!
Location: Pescara
Are you ready to step into a #Gamechanger role where you can make a real impact? Concentrix is on the hunt for an experienced Team Leader to join our dynamic office in Pescara. If you have a passion for customer service operations and are enthusiastic about starting a new career with us, we want to hear from you!
Key Responsibilities:
- Lead and Inspire: Supervise a team of call center associates, ensuring their work and attendance align with organizational policies.
- Coach to Success: Regularly coach team members to meet and exceed performance metrics.
- Performance Management: Identify issues and implement improvement plans, with actions including potential terminations if required.
- Achieve Excellence: Ensure our services meet contractual KPIs and financial targets.
- Communicate and Update: Set clear expectations and provide timely updates to your team.
- Handle Escalations: Provide expertise in managing escalated customer calls when necessary.
- Facilitate Meetings: Conduct team meetings to share information and foster open dialogue.
- Stay Informed: Keep up-to-date with internal processes and attend manager development training.
- Promote Values: Embody and advocate Concentrix's values through your behavior and attitude.
Candidate Profile:
- Skillful Communicator: Strong verbal and written skills, with English proficiency at a B2 level or higher.
- Leadership Abilities: Capable of leading teams in prioritization and multitasking.
- Flexible and Ready: Open to working Monday to Sunday, 8:00 to 22:00.
- Motivated Mentor: Dedicated to coaching and guiding team members.
Why Join Us?
- Career Growth: Initially a fixed-term role with prospects of extension.
- Competitive Compensation: Attractive salary and bonus plan.
- Learning Opportunities: Access to Concentrix University and LinkedIn Learning.
Be a part of something bigger at Concentrix, where your leadership can make a difference.
Apply now by ensuring your CV is updated and uploaded in our system.
#J-18808-LjbffrOperations Team Lead
Inserito 6 giorni fa
Lavoro visualizzato
Descrizione Del Lavoro
Join Our Team as a Team Leader #Gamechanger in Pescara!
Location: Pescara
Are you ready to step into a #Gamechanger role where you can make a real impact? Concentrix is on the hunt for an experienced Team Leader to join our dynamic office in Pescara. If you have a passion for customer service operations and are enthusiastic about starting a new career with us, we want to hear from you!
Key Responsibilities:
- Lead and Inspire: Supervise a team of call center associates, ensuring their work and attendance align with organizational policies.
- Coach to Success: Regularly coach team members to meet and exceed performance metrics.
- Performance Management: Identify issues and implement improvement plans, with actions including potential terminations if required.
- Achieve Excellence: Ensure our services meet contractual KPIs and financial targets.
- Communicate and Update: Set clear expectations and provide timely updates to your team.
- Handle Escalations: Provide expertise in managing escalated customer calls when necessary.
- Facilitate Meetings: Conduct team meetings to share information and foster open dialogue.
- Stay Informed: Keep up-to-date with internal processes and attend manager development training.
- Promote Values: Embody and advocate Concentrix's values through your behavior and attitude.
Candidate Profile:
- Skillful Communicator: Strong verbal and written skills, with English proficiency at a B2 level or higher.
- Leadership Abilities: Capable of leading teams in prioritization and multitasking.
- Flexible and Ready: Open to working Monday to Sunday, 8:00 to 22:00.
- Motivated Mentor: Dedicated to coaching and guiding team members.
Why Join Us?
- Career Growth: Initially a fixed-term role with prospects of extension.
- Competitive Compensation: Attractive salary and bonus plan.
- Learning Opportunities: Access to Concentrix University and LinkedIn Learning.
Be a part of something bigger at Concentrix, where your leadership can make a difference.
Apply now by ensuring your CV is updated and uploaded in our system.
Operations Team Lead
Oggi
Lavoro visualizzato
Descrizione Del Lavoro
Join Our Team as a Team Leader #Gamechanger in Pescara!
Location: Pescara
Are you ready to step into a #Gamechanger role where you can make a real impact? Concentrix is on the hunt for an experienced Team Leader to join our dynamic office in Pescara. If you have a passion for customer service operations and are enthusiastic about starting a new career with us, we want to hear from you!
Key Responsibilities:
- Lead and Inspire: Supervise a team of call center associates, ensuring their work and attendance align with organizational policies.
- Coach to Success: Regularly coach team members to meet and exceed performance metrics.
- Performance Management: Identify issues and implement improvement plans, with actions including potential terminations if required.
- Achieve Excellence: Ensure our services meet contractual KPIs and financial targets.
- Communicate and Update: Set clear expectations and provide timely updates to your team.
- Handle Escalations: Provide expertise in managing escalated customer calls when necessary.
- Facilitate Meetings: Conduct team meetings to share information and foster open dialogue.
- Stay Informed: Keep up-to-date with internal processes and attend manager development training.
- Promote Values: Embody and advocate Concentrix's values through your behavior and attitude.
Candidate Profile:
- Skillful Communicator: Strong verbal and written skills, with English proficiency at a B2 level or higher.
- Leadership Abilities: Capable of leading teams in prioritization and multitasking.
- Flexible and Ready: Open to working Monday to Sunday, 8:00 to 22:00.
- Motivated Mentor: Dedicated to coaching and guiding team members.
Why Join Us?
- Career Growth: Initially a fixed-term role with prospects of extension.
- Competitive Compensation: Attractive salary and bonus plan.
- Learning Opportunities: Access to Concentrix University and LinkedIn Learning.
Be a part of something bigger at Concentrix, where your leadership can make a difference.
Apply now by ensuring your CV is updated and uploaded in our system.
Operations Team Lead
Inserito 2 giorni fa
Lavoro visualizzato
Descrizione Del Lavoro
Join Our Team as a Team Leader #Gamechanger in Pescara!
Location: Pescara
Are you ready to step into a #Gamechanger role where you can make a real impact? Concentrix is on the hunt for an experienced Team Leader to join our dynamic office in Pescara. If you have a passion for customer service operations and are enthusiastic about starting a new career with us, we want to hear from you!
Key Responsibilities:
- Lead and Inspire: Supervise a team of call center associates, ensuring their work and attendance align with organizational policies.
- Coach to Success: Regularly coach team members to meet and exceed performance metrics.
- Performance Management: Identify issues and implement improvement plans, with actions including potential terminations if required.
- Achieve Excellence: Ensure our services meet contractual KPIs and financial targets.
- Communicate and Update: Set clear expectations and provide timely updates to your team.
- Handle Escalations: Provide expertise in managing escalated customer calls when necessary.
- Facilitate Meetings: Conduct team meetings to share information and foster open dialogue.
- Stay Informed: Keep up-to-date with internal processes and attend manager development training.
- Promote Values: Embody and advocate Concentrix's values through your behavior and attitude.
Candidate Profile:
- Skillful Communicator: Strong verbal and written skills, with English proficiency at a B2 level or higher.
- Leadership Abilities: Capable of leading teams in prioritization and multitasking.
- Flexible and Ready: Open to working Monday to Sunday, 8:00 to 22:00.
- Motivated Mentor: Dedicated to coaching and guiding team members.
Why Join Us?
- Career Growth: Initially a fixed-term role with prospects of extension.
- Competitive Compensation: Attractive salary and bonus plan.
- Learning Opportunities: Access to Concentrix University and LinkedIn Learning.
Be a part of something bigger at Concentrix, where your leadership can make a difference.
Apply now by ensuring your CV is updated and uploaded in our system.
Operations Team Lead
Oggi
Lavoro visualizzato
Descrizione Del Lavoro
Join Our Team as a Team Leader #Gamechanger in Pescara!
Location:
Pescara
Are you ready to step into a #Gamechanger role where you can make a real impact? Concentrix is on the hunt for an experienced Team Leader to join our dynamic office in Pescara. If you have a passion for customer service operations and are enthusiastic about starting a new career with us, we want to hear from you!
Key Responsibilities:
- Lead and Inspire:
Supervise a team of call center associates, ensuring their work and attendance align with organizational policies. - Coach to Success:
Regularly coach team members to meet and exceed performance metrics. - Performance Management:
Identify issues and implement improvement plans, with actions including potential terminations if required. - Achieve Excellence:
Ensure our services meet contractual KPIs and financial targets. - Communicate and Update:
Set clear expectations and provide timely updates to your team. - Handle Escalations:
Provide expertise in managing escalated customer calls when necessary. - Facilitate Meetings:
Conduct team meetings to share information and foster open dialogue. - Stay Informed:
Keep up-to-date with internal processes and attend manager development training. - Promote Values:
Embody and advocate Concentrix's values through your behavior and attitude.
Candidate Profile:
- Skillful Communicator:
Strong verbal and written skills, with English proficiency at a B2 level or higher. - Leadership Abilities:
Capable of leading teams in prioritization and multitasking. - Flexible and Ready:
Open to working Monday to Sunday, 8:
00 to 22:
00. - Motivated Mentor:
Dedicated to coaching and guiding team members.
Why Join Us?
- Career Growth:
Initially a fixed-term role with prospects of extension. - Competitive Compensation:
Attractive salary and bonus plan. - Learning Opportunities:
Access to Concentrix University and LinkedIn Learning.
Be a part of something bigger at Concentrix, where your leadership can make a difference.
Apply now by ensuring your CV is updated and uploaded in our system.
Sii il primo a saperlo
Informazioni sulle ultime novità Team lead operations Posti di lavoro;/Posti Vacanti nella Italia !
Operations Team Lead
Oggi
Lavoro visualizzato
Descrizione Del Lavoro
Pescara
Are you ready to step into a #Gamechanger role where you can make a real impact? Concentrix is on the hunt for an experienced Team Leader to join our dynamic office in Pescara. If you have a passion for customer service operations and are enthusiastic about starting a new career with us, we want to hear from you! Key Responsibilities: Lead and Inspire:
Supervise a team of call center associates, ensuring their work and attendance align with organizational policies. Coach to Success:
Regularly coach team members to meet and exceed performance metrics. Performance Management:
Identify issues and implement improvement plans, with actions including potential terminations if required. Achieve Excellence:
Ensure our services meet contractual KPIs and financial targets. Communicate and Update:
Set clear expectations and provide timely updates to your team. Handle Escalations:
Provide expertise in managing escalated customer calls when necessary. Facilitate Meetings:
Conduct team meetings to share information and foster open dialogue. Stay Informed:
Keep up-to-date with internal processes and attend manager development training. Promote Values:
Embody and advocate Concentrix's values through your behavior and attitude. Candidate Profile: Skillful Communicator:
Strong verbal and written skills, with English proficiency at a B2 level or higher. Leadership Abilities:
Capable of leading teams in prioritization and multitasking. Flexible and Ready:
Open to working Monday to Sunday, 8:00 to 22:00. Motivated Mentor:
Dedicated to coaching and guiding team members. Why Join Us? Career Growth:
Initially a fixed-term role with prospects of extension. Competitive Compensation:
Attractive salary and bonus plan. Learning Opportunities:
Access to Concentrix University and LinkedIn Learning. Be a part of something bigger at Concentrix, where your leadership can make a difference.
Apply now by ensuring your CV is updated and uploaded in our system.
Operations Team Lead
Inserito 4 giorni fa
Lavoro visualizzato
Descrizione Del Lavoro
Join Our Team as a Team Leader #Gamechanger in Pescara!
Location: Pescara
Are you ready to step into a #Gamechanger role where you can make a real impact? Concentrix is on the hunt for an experienced Team Leader to join our dynamic office in Pescara. If you have a passion for customer service operations and are enthusiastic about starting a new career with us, we want to hear from you!
Key Responsibilities:
- Lead and Inspire: Supervise a team of call center associates, ensuring their work and attendance align with organizational policies.
- Coach to Success: Regularly coach team members to meet and exceed performance metrics.
- Performance Management: Identify issues and implement improvement plans, with actions including potential terminations if required.
- Achieve Excellence: Ensure our services meet contractual KPIs and financial targets.
- Communicate and Update: Set clear expectations and provide timely updates to your team.
- Handle Escalations: Provide expertise in managing escalated customer calls when necessary.
- Facilitate Meetings: Conduct team meetings to share information and foster open dialogue.
- Stay Informed: Keep up-to-date with internal processes and attend manager development training.
- Promote Values: Embody and advocate Concentrix's values through your behavior and attitude.
Candidate Profile:
- Skillful Communicator: Strong verbal and written skills, with English proficiency at a B2 level or higher.
- Leadership Abilities: Capable of leading teams in prioritization and multitasking.
- Flexible and Ready: Open to working Monday to Sunday, 8:00 to 22:00.
- Motivated Mentor: Dedicated to coaching and guiding team members.
Why Join Us?
- Career Growth: Initially a fixed-term role with prospects of extension.
- Competitive Compensation: Attractive salary and bonus plan.
- Learning Opportunities: Access to Concentrix University and LinkedIn Learning.
Be a part of something bigger at Concentrix, where your leadership can make a difference.
Apply now by ensuring your CV is updated and uploaded in our system.
Operations Team Lead
Oggi
Lavoro visualizzato
Descrizione Del Lavoro
Pescara
Are you ready to step into a #Gamechanger role where you can make a real impact? Concentrix is on the hunt for an experienced Team Leader to join our dynamic office in Pescara. If you have a passion for customer service operations and are enthusiastic about starting a new career with us, we want to hear from you! Key Responsibilities: Lead and Inspire:
Supervise a team of call center associates, ensuring their work and attendance align with organizational policies. Coach to Success:
Regularly coach team members to meet and exceed performance metrics. Performance Management:
Identify issues and implement improvement plans, with actions including potential terminations if required. Achieve Excellence:
Ensure our services meet contractual KPIs and financial targets. Communicate and Update:
Set clear expectations and provide timely updates to your team. Handle Escalations:
Provide expertise in managing escalated customer calls when necessary. Facilitate Meetings:
Conduct team meetings to share information and foster open dialogue. Stay Informed:
Keep up-to-date with internal processes and attend manager development training. Promote Values:
Embody and advocate Concentrix's values through your behavior and attitude. Candidate Profile: Skillful Communicator:
Strong verbal and written skills, with English proficiency at a B2 level or higher. Leadership Abilities:
Capable of leading teams in prioritization and multitasking. Flexible and Ready:
Open to working Monday to Sunday, 8:00 to 22:00. Motivated Mentor:
Dedicated to coaching and guiding team members. Why Join Us? Career Growth:
Initially a fixed-term role with prospects of extension. Competitive Compensation:
Attractive salary and bonus plan. Learning Opportunities:
Access to Concentrix University and LinkedIn Learning. Be a part of something bigger at Concentrix, where your leadership can make a difference.
Apply now by ensuring your CV is updated and uploaded in our system.