149 Posti di lavoro per Servo motor product support & application engineer in Lazio

Overview

Descrizione del ruolo Stiamo cercando un Application Support Specialist da inserire all’interno di un team dedicato all’assistenza applicativa in ambito PA La figura si occuperà di fornire supporto tecnico e funzionale agli utenti, garantendo continuità operativa e qualità del servizio.

• Assistenza agli utenti, compresi i livelli apicali
• Configurazione utenze applicative e gestione degli accessi
• Monitoraggio quotidiano dell’applicativo e verifica degli alert
• Apertura e gestione ticket verso gruppi di supporto terzi
• Estrazione di report su richiesta degli utenti
• Produzione, redazione e aggiornamento di manuali specifici per l’utente finale
• Eventuali interventi semplici su ambienti Oracle, IBM FileNet, IBM Bamoe

• Esperienza pregressa in ruoli di application support o assistenza utenti
• Buona conoscenza dei sistemi informativi della Pubblica Amministrazione
• Familiarità con ambienti Oracle e tecnologie IBM (FileNet, Bamoe)
• Ottime capacità relazionali e orientamento al cliente
• Precisione nella documentazione tecnica e nella redazione di manuali
• Capacità di lavorare in team e gestire attività in autonomia

• Ambito strutturato e stimolante a contatto con enti centrali della PA
• Formazione continua sulle tecnologie e sui processi in ambito application management

N&C System Integrator, con l’obiettivo di potenziare il Team di Supporto e Gestione Applicativi, ricerca nuove risorse con almeno 1 anno di esperienza, come Application Support Specialist.

Chi stiamo cercando:

Cerchiamo persone che possano portare il proprio know how all’interno dei nostri Team, attraverso idee innovative, mettendo il nostro purpose – Innovation through Integration- al centro di ogni attività.

Competenze richieste:

• Esperienza di almeno 1 anno nell’utilizzo di Java 1.8 e bath processing;
• Conoscenza di DB Oracle, Oracle Application e Oracle Forms;
• Precisione, affidabilità e gestione efficace delle priorità;
• Comunicazione efficace: capacità di tradurre concetti tecnici in soluzioni comprensibili agli utenti;
• Orientamento al cliente/utente: attitudine ad ascoltare i bisogni e fornire supporto proattivo;
• Lingue straniere richieste: Inglese (B2-C1).

Responsabilità principali:

• Gestione applicativa di secondo livello di piattaforme software;
• Sviluppare e manutenere componenti software;
• Supporto operativo e assistenza agli utenti sui sistemi;
• Controllo ed esecuzione batch;
• Collaborazione con i referenti di sistema e il team di sviluppo per l’analisi e la risoluzione di problematiche applicative;
• Attività di monitoraggio, troubleshooting e miglioramento continuo delle piattaforme gestite.
• Contratto di lavoro con assunzione diretta in Azienda con sede di lavoro a Roma;
• Retribuzione, livello e inquadramento commisurato in base all'esperienza – CCNL Telecomunicazioni;
• Prestazione di lavoro in sede o presso il cliente.

Descrizione del ruolo Stiamo cercando un Application Support Specialist da inserire all’interno di un team dedicato all’assistenza applicativa in ambito PA La figura si occuperà di fornire supporto tecnico e funzionale agli utenti, garantendo continuità operativa e qualità del servizio.

• Assistenza agli utenti, compresi i livelli apicali
• Configurazione utenze applicative e gestione degli accessi
• Monitoraggio quotidiano dell’applicativo e verifica degli alert
• Apertura e gestione ticket verso gruppi di supporto terzi
• Estrazione di report su richiesta degli utenti
• Produzione, redazione e aggiornamento di manuali specifici per l’utente finale
• Eventuali interventi semplici su ambienti Oracle, IBM FileNet, IBM Bamoe

• Esperienza pregressa in ruoli di application support o assistenza utenti
• Buona conoscenza dei sistemi informativi della Pubblica Amministrazione
• Familiarità con ambienti Oracle e tecnologie IBM (FileNet, Bamoe)
• Ottime capacità relazionali e orientamento al cliente
• Precisione nella documentazione tecnica e nella redazione di manuali
• Capacità di lavorare in team e gestire attività in autonomia

• Ambito strutturato e stimolante a contatto con enti centrali della PA
• Formazione continua sulle tecnologie e sui processi in ambito application management

Join to apply for the Software Support Engineer role at Canonical

3 days ago Be among the first 25 applicants

Join to apply for the Software Support Engineer role at Canonical

Get AI-powered advice on this job and more exclusive features.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Software Support Engineer to…

…work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run.

This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.

This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself.

You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.

Location: This is a remote role, we have teams in all time zones.

The role entails

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
• Maintain a close working relationship with Canonical's Field, Support and product engineering teams
• Participate in upstream communities
• Develop bug fixes, backport patches, and work with upstream for inclusion
• Review code produced by other engineers
• Demonstrate good judgment in technical methods and techniques
• Prioritize work and manage your time effectively against those priorities
• Participate in team discussions to improve processes, tools, and documentation
• Maintain clear, technical and concise communications
• Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
  
  

• An exceptional academic track record
• Background in Computer Science, STEM or similar
• Experience with Linux and open source software
• Experience with at least one of Python, Go, C or C++ on Linux
• A drive to learn unfamiliar technology and deep-dive difficult issues
• Willingness to travel up to 4 times a year for internal events
  
  

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Software Support Engineer role at Canonical

3 days ago Be among the first 25 applicants

Join to apply for the Software Support Engineer role at Canonical

Get AI-powered advice on this job and more exclusive features.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Software Support Engineer to…

…work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run.

This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.

This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself.

You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.

Location: This is a remote role, we have teams in all time zones.

The role entails

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
• Maintain a close working relationship with Canonical's Field, Support and product engineering teams
• Participate in upstream communities
• Develop bug fixes, backport patches, and work with upstream for inclusion
• Review code produced by other engineers
• Demonstrate good judgment in technical methods and techniques
• Prioritize work and manage your time effectively against those priorities
• Participate in team discussions to improve processes, tools, and documentation
• Maintain clear, technical and concise communications
• Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
  
  

• An exceptional academic track record
• Background in Computer Science, STEM or similar
• Experience with Linux and open source software
• Experience with at least one of Python, Go, C or C++ on Linux
• A drive to learn unfamiliar technology and deep-dive difficult issues
• Willingness to travel up to 4 times a year for internal events
  
  

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events
  
  

• Seniority levelEntry level

• Employment typeFull-time

• Job functionInformation Technology
• IndustriesSoftware Development

Referrals increase your chances of interviewing at Canonical by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Field Software Support Specialist - Rome Italy page is loadedField Software Support Specialist - Rome Italy Apply locations Agrate Brianza time type Full time posted on Posted Yesterday job requisition id R Are you a current Elekta employee?

Please click here to apply through our internal career site Find Jobs - Elekta .

We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

We don’t just build technology. We build hope for everyone dealing with Cancer.

At Elekta, we’re committed to helping clinicians treat cancer and brain disorders with precision and compassion. Every product we design, build, and support makes a real difference in patients’ lives.

We are seeking a Field Software Support Specialist to join our dedicated customer support team. This role will be focused on ensuring our customers can confidently and effectively use Elekta software solutions, helping them deliver safe and efficient care.

We are open to accept applications from candidates residing in Rome, Italy.

What you’ll do at Elekta

As a Software Support Specialist, you will be the first point of contact for customers requiring technical assistance with Elekta products and associated third-party systems. You will troubleshoot issues, prioritize clinical-impacting cases, and ensure swift, professional resolution.

This position requires excellent communication skills, a customer-first mindset, and the ability to balance technical expertise with empathy. You will also have opportunities to grow your skills and progress to higher levels of specialist support.

Responsibilities

• Act as the primary resource for incoming support calls, emails, and portal submissions.

• Troubleshoot and resolve product issues in live clinical environments.

• Prioritize critical cases where clinical systems are down, ensuring immediate attention.

• Document all support activities in accordance with Elekta policies.

• Escalate and seek assistance where required , ensuring fast and effective resolution.

• Provide clear, professional communication to customers regarding steps, implications, and timelines.

• Visit customer sites when required to investigate and resolve issues.

• Ensure customer approval and documentation before closing cases.

• Participate in internal and external training, applying acquired knowledge to practice.

• Support the development of 1st level training for Field Service Engineers to increase local expertise .

• Take ownership of customer satisfaction for Elekta software products and proactively suggest improvements.

What you bring

• Strong knowledge of PC/Network computing.

• Experience in IT support or systems administration (desired).

• Knowledge of Citrix, Active Directory, and Virtualization technologies.

• Analytical and diagnostic problem-solving skills with strong prioritization ability.

• Excellent verbal and written communication skills in Italian and English (Spanish or Greek desirable).

• Team player with a flexible and adaptable approach.

• Customer-focused with outstanding interpersonal skills and a professional image.

• Experience in medical imaging, radiotherapy products, or linear accelerators (desirable).

• Prior support environment experience (desired)

Why should you join Elekta?

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world , to have access to the best cancer care. You will be part of our international innovative team and given the opportunity to learn and develop .

Overview of some of our benefits for Italy are as below.

Italy

• Lunch Vouchers

• Vacation 25 days plus public holiday.

• Pension Plan

• Medical & Life Insurance

• Kindergarten benefits for kids below 3 years of age.

Hiring process

We are looking forward to hearing from you! Apply by submitting your application and resumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail.

Your Elekta contact

For questions, please contact the responsible Global Talent Acquisition Partner, Nidhi Pousette, .

We are an equal opportunity employer

We evaluate qualified applicants without regard to race, color , religion, sex, sexual orientation, gender identity or expression, genetic information, national origin, disability, veteran status, or any other status protected by law in the locations where Elekta operates.

About Elekta

Here at Elekta, you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world.

We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way. Both when it comes to financial and environmental matters, but also for our employees to feel that they bring value, wherever in the organization they may work.

Field Software Support Specialist - Rome Italy page is loadedField Software Support Specialist - Rome ItalyApply locations Agrate Brianza time type Full time posted on Posted Yesterday job requisition id R Are you a current Elekta employee?

Please click here to apply through our internal career site Find Jobs - Elekta .

We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

We don’t just build technology. We build hope for everyone dealing with Cancer.

At Elekta, we’re committed to helping clinicians treat cancer and brain disorders with precision and compassion. Every product we design, build, and support makes a real difference in patients’ lives.

We are seeking a Field Software Support Specialist to join our dedicated customer support team. This role will be focused on ensuring our customers can confidently and effectively use Elekta software solutions, helping them deliver safe and efficient care.

We are open to accept applications from candidates residing in Rome, Italy.

What you’ll do at Elekta

As a Software Support Specialist, you will be the first point of contact for customers requiring technical assistance with Elekta products and associated third-party systems. You will troubleshoot issues, prioritize clinical-impacting cases, and ensure swift, professional resolution.

This position requires excellent communication skills, a customer-first mindset, and the ability to balance technical expertise with empathy. You will also have opportunities to grow your skills and progress to higher levels of specialist support.

Responsibilities

• Act as the primary resource for incoming support calls, emails, and portal submissions.

• Troubleshoot and resolve product issues in live clinical environments.

• Prioritize critical cases where clinical systems are down, ensuring immediate attention.

• Document all support activities in accordance with Elekta policies.

• Escalate and seek assistance where required , ensuring fast and effective resolution.

• Provide clear, professional communication to customers regarding steps, implications, and timelines.

• Visit customer sites when required to investigate and resolve issues.

• Ensure customer approval and documentation before closing cases.

• Participate in internal and external training, applying acquired knowledge to practice.

• Support the development of 1st level training for Field Service Engineers to increase local expertise .

• Take ownership of customer satisfaction for Elekta software products and proactively suggest improvements.

What you bring

• Strong knowledge of PC/Network computing.

• Experience in IT support or systems administration (desired).

• Knowledge of Citrix, Active Directory, and Virtualization technologies.

• Analytical and diagnostic problem-solving skills with strong prioritization ability.

• Excellent verbal and written communication skills in Italian and English (Spanish or Greek desirable).

• Team player with a flexible and adaptable approach.

• Customer-focused with outstanding interpersonal skills and a professional image.

• Experience in medical imaging, radiotherapy products, or linear accelerators (desirable).

• Prior support environment experience (desired)

Why should you join Elekta?

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world , to have access to the best cancer care. You will be part of our international innovative team and given the opportunity to learn and develop .

Overview of some of our benefits for Italy are as below.

Italy

• Lunch Vouchers

• Vacation 25 days plus public holiday.

• Pension Plan

• Medical & Life Insurance

• Kindergarten benefits for kids below 3 years of age.

Hiring process

We are looking forward to hearing from you! Apply by submitting your application and resumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail.

Your Elekta contact

For questions, please contact the responsible Global Talent Acquisition Partner, Nidhi Pousette, .

We are an equal opportunity employer

We evaluate qualified applicants without regard to race, color , religion, sex, sexual orientation, gender identity or expression, genetic information, national origin, disability, veteran status, or any other status protected by law in the locations where Elekta operates.

About Elekta

Here at Elekta, you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world.

We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way. Both when it comes to financial and environmental matters, but also for our employees to feel that they bring value, wherever in the organization they may work.

Per l’area di Technical Support, siamo alla ricerca di un addetto al Supporto Tecnico che si inserisca nel nostro team. La figura ricercata sarà coinvolta in tutte le attività riguardanti le richieste di supporto, sia interne che lato cliente. In particolare:

• Gestione del triage delle richieste di invervento: prima scrematura e raccolta delle informazioni preliminari.
• Inserimento e gestione delle richieste supporto attraverso portale ticketing dedicato.
• Consultazione e inserimento dei dati nei sistemi informativi interni aziendali.
• Tracciatura e monitoraggio dell’avanzamento ordini di assistenza.
• Inserimento ordini di acquisto e fatturazione.
• Gestione di commesse di supporto tecnico, upgrade macchine e ricambi in vendita.
• Competenze ingegneristiche industriali/ gestionali (focus su processi, tecnologie e produzione).
• Conoscenze di lettura degli schemi elettrici/P&ID.
• Conoscenze dei linguaggi di programmazione lato automazione (es: Siemens TIA Portal).
• Conoscenza del pacchetto MS Office.

Il profilo ideale risponde ai seguenti requisiti:

• Diploma in meccanica o laurea triennale/magistrale in ingegneria meccanica o equipollenti.
• Buona conoscenza della lingua inglese, parlata e scritta.
• Disponibilità a trasferte internazionali.
• Forte orientamento agli obiettivi e capacità di lavoro con scadenze ravvicinate e in un contesto rapido e mutevole.
• Accuratezza, precisione e attenzione al dettaglio.

Per l’area di Technical Support, siamo alla ricerca di un addetto al Supporto Tecnico che si inserisca nel nostro team. La figura ricercata sarà coinvolta in tutte le attività riguardanti le richieste di supporto, sia interne che lato cliente. In particolare:

• Gestione del triage delle richieste di invervento: prima scrematura e raccolta delle informazioni preliminari.
• Inserimento e gestione delle richieste supporto attraverso portale ticketing dedicato.
• Consultazione e inserimento dei dati nei sistemi informativi interni aziendali.
• Tracciatura e monitoraggio dell’avanzamento ordini di assistenza.
• Inserimento ordini di acquisto e fatturazione.
• Gestione di commesse di supporto tecnico, upgrade macchine e ricambi in vendita.
• Competenze ingegneristiche industriali/ gestionali (focus su processi, tecnologie e produzione).
• Conoscenze di lettura degli schemi elettrici/P&ID.
• Conoscenze dei linguaggi di programmazione lato automazione (es: Siemens TIA Portal).
• Conoscenza del pacchetto MS Office.

Il profilo ideale risponde ai seguenti requisiti:

• Diploma in meccanica o laurea triennale/magistrale in ingegneria meccanica o equipollenti.
• Buona conoscenza della lingua inglese, parlata e scritta.
• Disponibilità a trasferte internazionali.
• Forte orientamento agli obiettivi e capacità di lavoro con scadenze ravvicinate e in un contesto rapido e mutevole.
• Accuratezza, precisione e attenzione al dettaglio.