1 232 Posti di lavoro per Sda in Italia

Job Posting Title: Service Quality SDA & TV Coordinator

The challenge: An exciting opportunity to contribute to Haier Europe. The company aims for ambitious growth and leadership in the region. We are seeking someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals. We value entrepreneurship and innovation, a zero distance to consumers, and IoT & Ecosystem thinking. We are looking for a true change agent with an agile approach who thrives on ideas, collaborates across silos, and helps create an open ecosystem.

What you will do

The Service Quality SDA & TV Coordinator collects and follows up on the main claims from markets for SDA products and supports the Global Contact Center to achieve excellence in Call Avoidance.

ACTIVITIES AND AREAS OF RESPONSIBILITY

• Collaborate with R&D and PL Quality to improve product quality and serviceability
• Attend meeting NPI projects
• Follow Failure to Solution process (Early Warnings and not solved issues)
• Be in contact with Countries for Technical issues
• Provide technical support to GCC
• Train GCC for Call Avoidance and NPI
• Develop Knowledge Base for GCC
• Identify opportunities to improve Call avoidance
• Analyse Technical Pex to identify actions to reduce it
• Organize Technical Training material for the SQ team

What you need to succeed

Must have

Education: Technical Diploma, Bachelor/Master Degree is a plus

Professional Experience: Previous experience of at least 3 years in TV

Languages: Italian & English

Competences & Skills:

• TV Technical Background
• Good at dealing with people and following up
• Very good in English and Italian (Chinese could be a plus)
• Excellent organizational and time-management abilities
• Working knowledge of MS Office (especially Excel)

#LI-MV1

Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

Join to apply for the Retail Product Manager SDA – Chinese Speaking role at Haier Europe

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Join to apply for the Retail Product Manager SDA – Chinese Speaking role at Haier Europe

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Job Posting Title

Retail Product Manager SDA – Chinese Speaking

The challenge

An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals.

We are looking for an individual who demonstrates the core values of the Haier’s attitude: entrepreneurship and innovation, zero distance to consumers and IoT & Ecosystem thinking. A true change agent with an agile approach thriving for idea contamination and with a hyper-collaborative approach that breaks silos and creates an open ecosystem.

What You Will Do

As Retail Product Manager for our Small Domestic Appliance business, you’ll be responsible for supporting the SDA market team to successfully implement and deliver the SDA strategy. You’ll work in the SDA country team. Responsibilities will include the reporting of market, competitor and product insights, retail status and sell out.

Retail Management, Strategy & Planning

• Support the local ME leader and Business Manager to achieve the sales target, checking that promotional activities (online and offline) are in line with the planned strategy
• Analyze market data (GFK, sell out data, sell in data, market trends), and suggest the right mix to increase profitability and at the same time competitiveness against other brands
• Collaborate with the local team to build the right line up and promotional plan per customer to achieve sell out and market share target
• Check with the marketing division on the alignment of the investments with the budget that lead to positive ROI
• Continuous monitoring of products, pricing, promotional activity, and performance
• Support the local Team (KAM and sell out team) to check if the specs of our products are winning vs competitors and collect feedback about local competition - their retail approach and what we need to be better
• Support the training activities for retail and stores
• Support the SDA local team with forecast collection of sell out and sell in data in order to check alignment with supply and budget
  
  

• Enhance the connection with SDA EU Product Team and HQD to ensure effective order delivery and quick response times to product requirements from the local markets
• Continuous alignment with HQE regarding product planning and the implementation of the commercial policy
• Feed market data and insights into NPI activities
• Support the local SDA Business Director to deliver the commercial strategy, business plan and budget
• Work with local cross-functional teams; Commercial, Trade Marketing, Product Management, Supply Chain and Logistics and Finance
• Support Retail customers ensuring clear communications and alignment
  
  

• Operational and commercial experience gained within the retail environment; sales knowledge with a strong understanding of product lifecycle and point of sale
• Proven experience of working within a fast-moving environment; preferably Small Domestic Appliances, Consumer Electronics, Consumer Goods, FMCG or Retail
• Demonstrable experience of translating commercial strategy into retail execution
• Strong cross-functional
• exposure including Finance, Logistics, Warehousing and Distribution
  
  

• Excellent stakeholder management, influencing and negotiating experience using data and insights to inform decision making across multiple groups
• Highly analytical with strong forecasting and reporting skills
• Excellent communication skills, both written and verbal, and the confidence to present information to an array of audiences
• Results focused with a target motivated mind set
• Proficient with Microsoft Office (Excel including V Lookups and Pivot Tables, PowerPoint, Word, Outlook, Teams)
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Product Management and Marketing
• Industries Manufacturing

Referrals increase your chances of interviewing at Haier Europe by 2x

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Job Posting Title

The challenge

What you will do

As Retail Product Manager for our Small Domestic Appliance business, you’ll be responsible for supporting the SDA market team to successfully implement and deliver the SDA strategy. You’ll work in the SDA country team. Responsibilities will include the reporting of market, competitor and product insights, retail status and sell out.

Retail Management, Strategy & Planning:

• Support the local ME leader and Business Manager to achieve the sales target, checking that promotional activities (online and offline) are in line with the planned strategy

• Analyze market data (GFK, sell out data, sell in data, market trends), and suggest the right mix to increase profitability and at the same time competitiveness against other brands

• Collaborate with the local team to build the right line up and promotional plan per customer to achieve sell out and market share target

• Check with the marketing division on the alignment of the investments with the budget that lead to positive ROI

• Continuous monitoring of products, pricing, promotional activity, and performance

• Support the local Team (KAM and sell out team) to check if the specs of our products are winning vs competitors and collect feedback about local competition - their retail approach and what we need to be better

• Support the training activities for retail and stores

• Support the SDA local team with forecast collection of sell out and sell in data in order to check alignment with supply and budget

Stakeholder Management:

• Enhance the connection with SDA EU Product Team and HQD to ensure effective order delivery and quick response times to product requirements from the local markets

• Continuous alignment with HQE regarding product planning and the implementation of the commercial policy

• Feed market data and insights into NPI activities

• Support the local SDA Business Director to deliver the commercial strategy, business plan and budget

• Work with local cross-functional teams; Commercial, Trade Marketing, Product Management, Supply Chain and Logistics and Finance

• Support Retail customers ensuring clear communications and alignment

What you need to succeed

Must have

Education: Degree in Engineering and / or Economics

Professional Experience:

• Operational and commercial experience gained within the retail environment; sales knowledge with a strong understanding of product lifecycle and point of sale

• Proven experience of working within a fast-moving environment; preferably Small Domestic Appliances, Consumer Electronics, Consumer Goods, FMCG or Retail

• Demonstrable experience of translating commercial strategy into retail execution

• Strong cross-functional

• exposure including Finance, Logistics, Warehousing and Distribution

Languages : Fluency in Mandarin, Italian and English; both written and verbal

Preferred qualifications & soft skills:

• Excellent stakeholder management, influencing and negotiating experience using data and insights to inform decision making across multiple groups

• Highly analytical with strong forecasting and reporting skills

• Excellent communication skills, both written and verbal, and the confidence to present information to an array of audiences

• Results focused with a target motivated mind set

• Proficient with Microsoft Office (Excel including V Lookups and Pivot Tables, PowerPoint, Word, Outlook, Teams)

Other : Availability for international business travels

Nice to Have

Full, valid driving license and the willingness to travel (including some overnight stays)

#LI-MV1

Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

Join to apply for the Retail Product Manager SDA – Chinese Speaking role at Haier Europe

5 days ago Be among the first 25 applicants

Join to apply for the Retail Product Manager SDA – Chinese Speaking role at Haier Europe

Get AI-powered advice on this job and more exclusive features.

Job Posting Title

Retail Product Manager SDA – Chinese Speaking

The challenge

An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals.

We are looking for an individual who demonstrates the core values of the Haier’s attitude: entrepreneurship and innovation, zero distance to consumers and IoT & Ecosystem thinking. A true change agent with an agile approach thriving for idea contamination and with a hyper-collaborative approach that breaks silos and creates an open ecosystem.

What You Will Do

As Retail Product Manager for our Small Domestic Appliance business, you’ll be responsible for supporting the SDA market team to successfully implement and deliver the SDA strategy. You’ll work in the SDA country team. Responsibilities will include the reporting of market, competitor and product insights, retail status and sell out.

Retail Management, Strategy & Planning

• Support the local ME leader and Business Manager to achieve the sales target, checking that promotional activities (online and offline) are in line with the planned strategy
• Analyze market data (GFK, sell out data, sell in data, market trends), and suggest the right mix to increase profitability and at the same time competitiveness against other brands
• Collaborate with the local team to build the right line up and promotional plan per customer to achieve sell out and market share target
• Check with the marketing division on the alignment of the investments with the budget that lead to positive ROI
• Continuous monitoring of products, pricing, promotional activity, and performance
• Support the local Team (KAM and sell out team) to check if the specs of our products are winning vs competitors and collect feedback about local competition - their retail approach and what we need to be better
• Support the training activities for retail and stores
• Support the SDA local team with forecast collection of sell out and sell in data in order to check alignment with supply and budget
  
  

• Enhance the connection with SDA EU Product Team and HQD to ensure effective order delivery and quick response times to product requirements from the local markets
• Continuous alignment with HQE regarding product planning and the implementation of the commercial policy
• Feed market data and insights into NPI activities
• Support the local SDA Business Director to deliver the commercial strategy, business plan and budget
• Work with local cross-functional teams; Commercial, Trade Marketing, Product Management, Supply Chain and Logistics and Finance
• Support Retail customers ensuring clear communications and alignment
  
  

• Operational and commercial experience gained within the retail environment; sales knowledge with a strong understanding of product lifecycle and point of sale
• Proven experience of working within a fast-moving environment; preferably Small Domestic Appliances, Consumer Electronics, Consumer Goods, FMCG or Retail
• Demonstrable experience of translating commercial strategy into retail execution
• Strong cross-functional
• exposure including Finance, Logistics, Warehousing and Distribution
  
  

• Excellent stakeholder management, influencing and negotiating experience using data and insights to inform decision making across multiple groups
• Highly analytical with strong forecasting and reporting skills
• Excellent communication skills, both written and verbal, and the confidence to present information to an array of audiences
• Results focused with a target motivated mind set
• Proficient with Microsoft Office (Excel including V Lookups and Pivot Tables, PowerPoint, Word, Outlook, Teams)
  
  

• Seniority levelEntry level

• Employment typeFull-time

• Job functionProduct Management and Marketing
• IndustriesManufacturing

Referrals increase your chances of interviewing at Haier Europe by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Job Posting Title

The challenge

What you will do

As Retail Product Manager for our Small Domestic Appliance business, you’ll be responsible for supporting the SDA market team to successfully implement and deliver the SDA strategy. You’ll work in the SDA country team. Responsibilities will include the reporting of market, competitor and product insights, retail status and sell out.

Retail Management, Strategy & Planning:

• Support the local ME leader and Business Manager to achieve the sales target, checking that promotional activities (online and offline) are in line with the planned strategy

• Analyze market data (GFK, sell out data, sell in data, market trends), and suggest the right mix to increase profitability and at the same time competitiveness against other brands

• Collaborate with the local team to build the right line up and promotional plan per customer to achieve sell out and market share target

• Check with the marketing division on the alignment of the investments with the budget that lead to positive ROI

• Continuous monitoring of products, pricing, promotional activity, and performance

• Support the local Team (KAM and sell out team) to check if the specs of our products are winning vs competitors and collect feedback about local competition - their retail approach and what we need to be better

• Support the training activities for retail and stores

• Support the SDA local team with forecast collection of sell out and sell in data in order to check alignment with supply and budget

Stakeholder Management:

• Enhance the connection with SDA EU Product Team and HQD to ensure effective order delivery and quick response times to product requirements from the local markets

• Continuous alignment with HQE regarding product planning and the implementation of the commercial policy

• Feed market data and insights into NPI activities

• Support the local SDA Business Director to deliver the commercial strategy, business plan and budget

• Work with local cross-functional teams; Commercial, Trade Marketing, Product Management, Supply Chain and Logistics and Finance

• Support Retail customers ensuring clear communications and alignment

What you need to succeed

Must have

Education: Degree in Engineering and / or Economics

Professional Experience:

• Operational and commercial experience gained within the retail environment; sales knowledge with a strong understanding of product lifecycle and point of sale

• Proven experience of working within a fast-moving environment; preferably Small Domestic Appliances, Consumer Electronics, Consumer Goods, FMCG or Retail

• Demonstrable experience of translating commercial strategy into retail execution

• Strong cross-functional

• exposure including Finance, Logistics, Warehousing and Distribution

Languages : Fluency in Mandarin, Italian and English; both written and verbal

Preferred qualifications & soft skills:

• Excellent stakeholder management, influencing and negotiating experience using data and insights to inform decision making across multiple groups

• Highly analytical with strong forecasting and reporting skills

• Excellent communication skills, both written and verbal, and the confidence to present information to an array of audiences

• Results focused with a target motivated mind set

• Proficient with Microsoft Office (Excel including V Lookups and Pivot Tables, PowerPoint, Word, Outlook, Teams)

Other : Availability for international business travels

Nice to Have

Full, valid driving license and the willingness to travel (including some overnight stays)

#LI-MV1

Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

We are looking for a Technical Support to assist our customers with technical problems when using our products and services. Your responsibilities would include resolving customer queries, recommending solutions and guiding product users through features and functionalities.

• Respond to customer queries in a timely and accurate way, via phone, email or chat, identify customer needs and help customers use specific features
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams
• Handle a high volume of incoming calls and emails from customers
• Collaborate with other departments to ensure timely resolution of customer concerns

• Experience in the energy industry is desirable, but not essential as training will be provided
• Excellent verbal and written communication skills
• Strong problem-solving and decision-making abilities
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Proficient in using computer systems and software applications
• Strong attention to detail and accuracy

• Competitive salary package
• Comprehensive training and development opportunities

Keyline Industries, a family-owned business with 2 production plants in Veneto, 9 subsidiaries in 3 continents and more than 200 collaborators, with a centralized R&D hub of 40 people.

Keyline Industries is a leading manufacturer of keys, key cutting machines and transponders. In addition, Keyline Industries is a unique manufacturer of Industrial automated machines for the security industry and home & building automation – through the brands ACS and Allmatic.

Per rafforzamento del team assistenza tecnica siamo alla ricerca di una figura da inserire come addetto alla riparazione. La risorsa, si occuperà di gestire l'assistenza clienti e la riparazione di macchine duplicatrici a supporto di uffici e distributori internazionali.

Il candidato avrà preferibilmente una precedente esperienza nell'assistenza tecnica di macchine elettroniche e meccaniche, conoscenza e manualità nell'uso di strumenti da banco e una buona base nell'utilizzo di strumenti informatici e piattaforme di ticketing.

• Gestire le riparazioni delle macchine duplicatrici nel laboratorio designato
• Gestire i resi e i reclami di non conformità
• Assicurare il buon funzionamento del servizio tecnico post-vendita per distributori e clienti finali
• Seguire l'inventario periodico
• Seguire gli audit di aggiornamento del software e la gestione delle parti di ricambio
• Supportare i colleghi nella gestione dei ticket

• Laurea o diploma in un settore tecnico (elettronica/meccatronica/elettrica)
• Capacità di lettura di disegni tecnici e meccanici
• Buona conoscenza della lingua inglese
• Disponibilità a trasferte in Italia e all'estero
• Conoscenza dell'ambiente Windows e dei sistemi informativi

• Conoscenza della lingua francese
• Conoscenza del gestionale SAP
• Conoscenza delle Best Practice di Service Management
• Pregressa esperienza nel settore ferramenta

Inquadramento e retribuzione saranno commisurati all'esperienza pregressa nel ruolo

Keyline Industries provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Keyline Industries complies with applicable regional and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are looking for a Technical Support to assist our customers with technical problems when using our products and services. Your responsibilities would include resolving customer queries, recommending solutions and guiding product users through features and functionalities.

• Respond to customer queries in a timely and accurate way, via phone, email or chat, identify customer needs and help customers use specific features


• Monitor customer complaints on social media and reach out to provide assistance


• Share feature requests and effective workarounds with team members


• Inform customers about new features and functionalities


• Follow up with customers to ensure their technical issues are resolved


• Gather customer feedback and share with our Product, Sales and Marketing teams


• Handle a high volume of incoming calls and emails from customers


• Collaborate with other departments to ensure timely resolution of customer concerns

• Experience in the energy industry is desirable, but not essential as training will be provided


• Excellent verbal and written communication skills


• Strong problem-solving and decision-making abilities


• Ability to work in a fast-paced environment and handle multiple tasks simultaneously


• Proficient in using computer systems and software applications


• Strong attention to detail and accuracy

• Competitive salary package


• Comprehensive training and development opportunities

Overview

Resinex è parte del Gruppo Ravago e, sin dalla sua fondazione nel 1988, è protagonista nel mondo della distribuzione di materie plastiche. Abbiamo iniziato il nostro percorso distribuendo polipropilene per Shell in Belgio, e da allora non ci siamo mai fermati.

Grazie a una crescita costante, all’ampliamento della nostra rete di clienti e fornitori, e a una forte spinta all’innovazione, oggi Resinex è l’unico distributore di polimeri con una presenza capillare in tutti i paesi europei, Turchia e FSU. Offriamo un mix unico di competenza locale e portata paneuropea, che ci permette di rispondere con efficacia e flessibilità alle esigenze del mercato.

Per rafforzare il nostro team tecnico/commerciale presso la sede di Mornico al Serio, siamo alla ricerca di un/a Technical Support.

• Fornire supporto tecnico post-vendita e assistenza ai clienti, garantendo la risoluzione tempestiva di eventuali problematiche e mantenendo un alto livello di soddisfazione.
• Organizzare e condurre sessioni di formazione rivolte al personale che utilizzerà i prodotti, assicurando una corretta comprensione delle funzionalità e modalità d’uso.
• Presentare i prodotti tecnici dell’azienda a clienti attuali e potenziali, attraverso incontri in sede, presso il cliente o in occasione di fiere ed eventi di settore.
• Collaborare con il team commerciale, partecipando a riunioni e contribuendo con competenze tecniche alla definizione delle soluzioni più adatte alle esigenze del cliente.
• Preparare la formazione tecnica per il team commerciale, fornendo gli strumenti necessari per una vendita efficace e rimanendo disponibile per chiarimenti e approfondimenti.
• Confrontarsi con il team europeo di riferimento per lo sviluppo di nuove soluzioni.

• Titolo di studio ad indirizzo tecnico;
• Buona conoscenza della lingua inglese;
• Capacità di lavorare in squadra;
• Capacità di problem solving.